In this special episode of Checking In, produced in partnership with Marriott International, Rosanna Caira, editor/publisher of Hotelier magazine and Amy Bostock, managing editor, speak to a Roundtable of industry leaders to better understand what kind of year 2024 has been for Canada’s hotel industry and what’s projected ahead for 2025.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Dr. Altaf Sovani, an award-winning author, educator, entrepreneur and founder of Alzen Consulting. The two discuss the impact of the labour crisis on Canada’s hospitality industry and they dissect innovative solutions for the recruitment and retention of Millennials, who are poised to become 75 per cent of the global workforce by 2025.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier speaks with Adrienne Foster, VP, Policy and Public Affairs of the Hotel Association of Canada; David McMillan, president of AXIS International, and Steve Renard, president of Renard International Search Consultants about the ongoing labour challenges being faced by hoteliers in Canada’s dynamic hotel industry. The trio of experts assess the current shortages, look at the main factors contributing to the shortages and...
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with Ingrid Jarrett, president and CEO of the B.C. Hotel Association about her group’s advocacy work, its collaboration with other industry stakeholders and the changing and evolving landscape of the hotel industry in British Columbia.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Andy Loges, Area General Manager, Canada East & Ohio, Hilton, about the Hilton Toronto’s recent renovation, the opening of its new restaurant called Frenchy, as well as challenges and opportunities of operating a hotel in the post-pandemic world.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Frank Menezes, Professor & Program Coordinator, Hotel Operations Management, School of Hospitality & Tourism Management, at George Brown College. The two speak about the myriad changes in the education field, the importance of collaboration between colleges and the industry and the challenges of dealing with chronic labour shortages.
In this special episode celebrating International Women's Day, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with Liz Hovey-Smith, GM of the Pomeroy Kananaskis Mountain Lodge in Alberta and Kara Edwards, GM of the Alyeska Resort in Alaska. The two hoteliers speak about the challenges and opportunities of being a female hotelier, the importance of building each other up, and the importance of advocating for change.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Marie Pier Germain, vice-president of Sales, and Hugo Germain, vice-president, Operations, at Germain Hotels. The two leaders speak of the company's expansion and development plans, its focus on sustainability as one of its core tenets and the benefits and opportunities of working in a family owned and run hotel business.
In this episode of Checking In, Rosanna Caira, editor/publisher of Hotelier magazines speaks with Sara Anghel, president and CEO of the Greater Toronto Hotel Association. The two discuss how the association continues to advocate for the city's hotels by collaborating with industry stakeholders; and how it works to raise the profile of the tourism sector while helping to promote the professional development and training of staff.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with Carlos Ng and Jeremiah Tomas, two of this year’s KML Top 30-under-30 winners. The duo discuss their career trajectories, why they chose to work in the hospitality industry, and their views on how the industry can be improved to make it more appealing for today and tomorrow’s employees.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with Tim Reardon, general manager of the Sheraton Centre Hotel Toronto. The award-winning hotelier speaks about the Sheraton’s recent re-positioning, his advocacy work as Chair of the Greater Toronto Hotel Association, and his guiding and passionate belief in putting people first.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Mark Willis, the new CEO of Fairmont Hotels & Resorts worldwide and Yigit Sezgin, Fairmont’s Chief Brand & Commercial Officer. The two leaders speak about their parent company’s [ACCOR] recent structural changes, what those changes mean to how the company operates and runs its 40+ brands, and more specifically, the company’s plans to grow the Fairmont brand globally.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Geoff Allan, president of Montreal-based Project Capital Management about his company’s various property development mandates, the impact of the pandemic on the hotel industry and on real-estate projects and his entrepreneurial zeal to deliver excellence on all operational and development fronts.
In this special episode of Checking In, marking International Women’s Day, Rosanna Caira, editor and publisher of Hotelier magazine speaks with three women leaders from the hotel investment/brokerage /consulting fields (Robin McCluskie from Colliers International; Carrie Russell from HVS, and Rebecca Godfrey from CBRE). The trio of women discuss their unique trajectories, how they managed to achieve success working in a male-dominated industry and how they managed to break barriers along the way...
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Rocco Bova, former hotelier, and international consultant specializing in boutique hotel operations. Bova speaks about the state of the hotel industry post-COVID, the pervasive labour shortages impacting hotels everywhere, as well as a new revolutionary hospitality concept he’s launched called “My Humble House,” that promises to change the hotel business model.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Kristy Adams, professor and Program Coordinator, Hospitality & Tourism Management, Humber College, about the various changes and innovations made at the college since the pandemic, the school’s efforts to work with the industry to solve current challenges such as the labour shortage and future plans to ensure the continued delivery of quality education.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Anne Marie Johns, GM of the Fairmont Tremblant and Andre Pereira, director of Marketing and Communications at Giant Steps Montreal, a specialized school for autistic students and an Inclusion advocacy group about the recent autism-inclusive hiring initiative launched at the Fairmont Tremblant and Fairmont The Queen Elizabeth that will see more people on the spectrum hired for hotel jobs.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Trina Notman, vice-president of Marketing/Communications for Accent Inns. Notman speaks about the importance of supporting and standing up for women and for all marginalized individuals as well as the need to create safe havens for all employees.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier speaks with Simon Cooper, renowned hotelier and now president of Simon Cooper and Associates about his long tenure in the hospitality industry both in Canada as former president of Marriott Hotels of Canada, and internationally as COO of Ritz Carlton. Cooper discusses the state of the industry in the COVID era, the growth of the luxury segment and the importance of hospitality as a career choice.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with a trio of female leaders (Roz Winegrad, Laura Pallotta and Brenda Rodricks) at Marriott Hotels Canada about their career trajectories, how they broke barriers to achieve success and the opportunities and possibilities for women in the hospitality industry.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with David Goldstein, president and CEO of Travel Alberta about the continuing efforts of his company to promote the western province as a place that features more than moose, mountains and Mounties, but rather as a place where nature comes together with the urban and urbane experience.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier, speaks with Jonathan Lund, regional vice-president, Operations, of IHG Hotels and Resorts about the lingering effects of the pandemic and how it’s shaped the hotel industry as well as the hope, optimism and excitement for the future as consumers start to once again travel.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with Christopher Bloore, president and CEO of the Tourism Industry Association of Ontario, (TIAO) about the various initiatives and work his association has undertaken to help Ontario’s tourism industry get moving again after two years of dealing with COVID-19.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Keith Henry, president and CEO of the Indigenous Tourism Association of Canada, about his efforts to help promote Indigenous owned and operated tourism businesses while helping to educate and advance greater awareness of Indigenous culture.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Phillip Haller, vice-president Brand Marketing of Rocco Forte Hotels in London, England, about the company’s continued growth and expansion amid a lingering pandemic.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with James Hague, general manager of Baker Creek Mountain Resort in Banff National Park, and a member of the Charming Inns & Hotels of Alberta collective, about how the past 19 months have impacted his resort and what he and his team are doing to build back better as we move into recovery mode.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with Bonnie Strome, GM of the Park Hyatt Toronto about the recent re-opening of the iconic Toronto landmark and the challenges and opportunities of overseeing a luxury property in this new COVID-19 era.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with James Lockhart, president of Group Lockhart, about the growing importance of providing professional solutions to meet the HR goals of hospitality clients who want to attract, reward and retain quality employees.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with Dorothy Dowling, vice-president and Chief Marketing Officer of Best Western Hotels, about the importance of marketing, branding and strategic partnerships, as well as evolving guests’ needs, while also dealing with the changes fuelled across the hotel industry around the world by the COVID pandemic.
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with the trio of designers (Boris Mathias, Tatiana Sheveleva and Loris Ognibene) at Chapi Chapo to find out how their love of design and travel brought them together to create an award-winning multi-disciplinary design company that works with local and global artisans to develop distinctive expressions for some of the hotel industry’s elite brands.
