Faced with a travel ban and changing customer needs, Worldpay adapted its sales approach in response to COVID-19. Hear how Patrick Bowl, Learning and Development Director, pivoted to a blended digital learning approach to support the sales team. Find out why developing a learning culture is the key to scaling L&D in a large organization. Discover how new approaches to learning need different ways to measure success. Explore exclusive bonus content from this episode here . (Ep32)...
Apr 27, 2021•25 min•Ep 32•Transcript available on Metacast When feedback highlighted that learners were becoming overwhelmed, GSK changed their approach. Hear how Martin Peart, GSK’s People Effectiveness Director, responded to this feedback with a learning experience platform (LXP). Find out why he believes less is more when it comes to learning content. Explore how to harness the power of AI so you can streamline your L&D offer. Discover why it’s important to make space for engaging content and use data to assess your impact. (Ep31)...
Mar 31, 2021•20 min•Ep 31•Transcript available on Metacast The global pandemic has disrupted some of our well-established approaches to learning. How can you take this opportunity to change how people think about L&D? Hear how Travis Thompson, Learning and Development Operations Leader at Wells Fargo, has moved from transactional to meaningful learning. Find out why an agile approach to deployment and measurement maximizes your impact. Explore how being people-centered helps you build emotional intelligence across your organization. (Ep30)...
Mar 02, 2021•21 min•Ep 30•Transcript available on Metacast The pandemic has transformed the way we learn. Being able to quickly adapt through a well-thought-out pivot has never been more important. Hear how Mary Glowacka, Vice President of Leadership Development & Engagement at Bank of America, transformed a blended wellness program for managers into an online program for everyone. Explore how building a learning culture enables a rapid response to change. Find out why a human-centered approach is the key to effective learning. Explore 4 key takeaways f...
Jan 26, 2021•22 min•Ep 29•Transcript available on Metacast Business needs aren’t static. If you’re going to keep pace, you need to embrace new ways of working. In this week's episode, hear how Dan Mitchell, Global Learning Leader at Marsh, has built an L&D team that can meet rapidly changing business needs. Find out why striving for perfection doesn’t lead to effective learning. Explore how to cut through the noise and make a real business impact. Discover the importance of letting go of control and creating effective partnerships. (Ep28)...
Jan 12, 2021•24 min•Ep 28•Transcript available on Metacast If you’re going to maximize your impact, learning and development needs to reach every employee. Hear how Leena Nair, Chief Human Resources Officer, and James Hu, Global HR Strategy Manager, are democratizing learning at Unilever. Find out why connecting every person with their purpose is the key to success. Explore how role modeling helps to make learning a lifelong habit. Discover how data reveals insights and proves the business value of L&D (Ep27)...
Dec 15, 2020•23 min•Ep 26•Transcript available on Metacast After a short break the Learning at Large podcast is back with a brand new series - bringing you the top tips and tricks from learning leaders in some of the world's biggest organizations. Faced with a global pandemic, being ready to adapt your approach is key to remaining effective. In this week’s episode, hear how Casper Moerck, Siemens’ Head of Learning Technology – Americas, has responded to COVID-19. Explore how he’s creating a robust learning ecosystem ready for future challenges. From emb...
Nov 17, 2020•23 min•Ep 26•Transcript available on Metacast Lifelong learning keeps your people engaged and ready for the next step in their career with you. Hear how Joe Tischbern, Director of Talent Development and Engagement at Smart & Final, has used his own experience to inspire the next generation. Find out his secret to high retention and career loyalty, and discover how Joe built a homegrown leadership training program from scratch. (Ep25)
Jul 14, 2020•24 min•Ep 25•Transcript available on Metacast The global pandemic has seen people rapidly adopting new technologies. Hear how Tracie Cantu, Director of Learning Technology at Wholefoods, is adapting her approach in light of these developments. Find out how she sees an increase in user experience data driving an L&D evolution, and how a modern learning ecosystem meets her organization’s unique needs. (Ep24)
Jun 08, 2020•25 min•Ep 24•Transcript available on Metacast In the fast-changing world of retail, a workforce that’s ready to evolve with your business is key. Hear how Megan Comerford, Vice President of Talent Development, and Charles Donnell, Director of Talent Development, are focusing on the future at PVH. Find out how an agile approach to learning is building a workforce ready for change. Discover how using local partnerships and business expertise is central to their success. Ep23...
May 06, 2020•27 min•Ep 23•Transcript available on Metacast Great brand experiences don’t just happen. Your people make them happen. Hear how Kathleen Mattie, an experienced Global Learning and Development Director for many large-scale beauty brands, approached a global program of brand education. Find out how she managed a centralized learning model across 42 countries. Explore the impact of personal development. Discover why looking to consumers will give you metrics that matter. (Ep22)
Apr 08, 2020•24 min•Ep 22•Transcript available on Metacast When research showed that traditional performance management wasn’t working, Gap Inc. decided to make a change. Hear how Rob Ollander Krane, Head of Talent Planning and Performance, transformed their approach. Explore how a toolkit of resources can support behavior change and empower managers, and find out why you need to keep retail learning short and visual if it’s going to be effective. Ep21
Mar 17, 2020•23 min•Transcript available on Metacast Following a period of rapid growth, Lush North America needed to adapt - and a new learning strategy put its mission center stage. Hear Shauna Grinke, Head of People and Culture, share her insights into these changes. Find out how connecting your people with your purpose can see real results, and explore why the human element is key to effective retail L&D. (Ep20)
Mar 03, 2020•26 min•Ep 20•Transcript available on Metacast From technological advances to evolving customer demands, the workplace is changing. And the skills and knowledge organizations need to succeed are changing too. In this week's episode, find out how Stefaan van Hooydonk, Chief Learning Officer at Cognizant, keeps up. Hear how he’s taking a new approach by building a culture of curiosity and embracing continuous learning. Enjoy! (Ep19)
Feb 04, 2020•20 min•Transcript available on Metacast With fast-paced change and high employee turnover, retail is a unique sector. L&D in this dynamic landscape presents many challenges. In this week's episode hear Roberta Guinzoni, HR Director at Flying Tiger Copenhagen, share her insights into what makes retail L&D successful. Find out how she keeps pace with change and why being experimental is essential. (EP18)
Jan 21, 2020•21 min•Ep 18•Transcript available on Metacast This week I'm joined by Melissa Taylor, Global L&D leader at Porter Novelli. In this episode, we hear how Melissa’s vast experience in behavior change communications plays out in her L&D role. We explore: why supporting conversations at scale matters, how Melissa created space for learning in the business, a live example of how you can motivate someone to want to learn, and how they manage to support a global audience without an LMS. Enjoy! (EP17)
Jan 07, 2020•23 min•Ep 17•Transcript available on Metacast In this week’s episode, I speak to Bob Phibbs, also known as the Retail Doctor. We explore how to make a business case for learning and development, the vital missing ingredient for most training programs, why learning must be a personal choice, and finally, some examples of scalable learning interventions that have boosted company profits. I hope you enjoy the episode. (EP16)
Dec 10, 2019•23 min•Ep 16•Transcript available on Metacast Today I'm joined by Miguel Primoli, VP of HR at Walgreens Boots Alliance. In this episode, we take a dive into: how to support the fast pace of change in retail, empowering people to become experts, personalized learning at scale, and the skills your workforce will need for the future. Enjoy! (Ep15)
Nov 26, 2019•21 min•Ep 15•Transcript available on Metacast In this episode, I speak to Dr Iris Ware, CLO at the City of Detroit. We take a dive into: how Iris built an entire L&D function from scratch to support 9,000 workers, how you can make a societal impact and not just an organizational impact with your learning strategy, how Iris used the Mayor's vision to deliver learning on the ground which has genuine purpose and meaning, and finally, how to do more with less - using the lean startup methodology to make an impact more quickly. Enjoy the episode...
Nov 12, 2019•22 min•Ep 14•Transcript available on Metacast This week, I talk to David DeFilippo, who has over 25 years of experience in corporate L&D. In today’s episode, David shares insights into the role of a CLO and knowing when to push back, whether learning really happens when delivered at scale, the science of instructional design, getting organizational alignment, and how to respond quickly to change. I hope you enjoy the show. (EP13)
Oct 29, 2019•22 min•Ep 13•Transcript available on Metacast In this week’s episode, we take a dive into lessons learned from developing thousands of digital learning products with Treion Muller, CPO at Strategy Execution. We look at how to manage vast microlearning libraries, how to develop a microlearning journey that has a genuine transformational impact, localization challenges and how to overcome them, and tips for moving from the classroom to online. Enjoy the episode. (EP12)
Oct 15, 2019•22 min•Ep 12•Transcript available on Metacast This week we took a slightly different approach to Learning at Large, looking at L&D through the eyes of Nigel Travis, Executive Chairman of Dunkin’ Brands. In this episode we explore—amongst other things—a new way to design compliance learning, secret ingredients for a healthy culture, what a CEO might look for in a successful L&D team, and how embracing the ‘challenge culture’ can transform your organization. Enjoy the episode. (EP11)...
Oct 01, 2019•21 min•Ep 11•Transcript available on Metacast In this week’s episode, I speak to Tracy Tibedo, Director of Commercial Training at multinational biotech company Thermo Fisher Scientific. We take a dive into how to socialize learning design methodologies to get the support you need from your business, how to deploy learning across multiple languages and cultures, and how to spot exceptional learning designers at an interview. Enjoy the episode. (EP10)
Sep 17, 2019•21 min•Ep 10•Transcript available on Metacast Today, I’m joined by Jon Kaplan of Corvantus Consulting . In this week’s episode, we take a deep dive into the skills that companies must develop in order to keep up with change, why digital learning itself needs a change of pace to keep up with the learner, and how you can use xAPI to build new insights into performance. (EP9)
Sep 03, 2019•21 min•Ep 9•Transcript available on Metacast Today, I speak to Karen Hebert-Maccaro, Chief Learning Experience Officer at O’Reilly Media. Supporting over 2.5 million technical specialists worldwide, the complexity of what Karen manages is absolutely mind-blowing. This episode is useful to anyone who is looking for new ways to personalize learning at scale. (EP8) Music by Scott Holmes
Aug 20, 2019•22 min•Ep 8•Transcript available on Metacast Today, we’re lucky to have two guests on the show from Aviva. Aviva has a workforce of 30,000, and our guests today, Gemma and Paul, oversee the global learning strategy from the headquarters in London. Between them, they are treading a new path and setting an example for what an effective L&D team looks like. With design at its heart, this episode is useful for practitioners looking to build a team that will make a real business impact. Enjoy. (EP7)
Aug 06, 2019•21 min•Ep 7•Transcript available on Metacast In this episode, I'm joined by Nick Shackleton-Jones. Nick puts his theories into the context of an L&D leader, showing practical guidance on a bottom-up approach for delivering human-centered learning at scale, which types of learning experience will build better engagement, how to benchmark the effectiveness of your learning strategy, and finally, how to capture authentic stories on camera within your organization – and why. Today, I’m joined by my colleague Kirstie Greany, who is herself an e...
Jul 23, 2019•22 min•Ep 6•Transcript available on Metacast Today, I talk to Tom Marsden , CEO of technology company Saberr . In this episode, we discuss the role personal values play, psychological safety, setting team norms, building an environment where people can tackle challenging issues, and how to trickle-down organizational values into something that is much more meaningful at a team level. (EP5)...
Jun 18, 2019•18 min•Ep 5•Transcript available on Metacast In episode 4 I speak with Lars Hyland, Chief Learning Officer at Totara Learning. Lars is an advocate for the positive impact that technology can have on education and learning. We talked about how to demonstrate business value early on to control groups, identifying the right business problems to solve, knowing when to push back the role of a learning team, and how to decentralize learning and development to support a more scalable learning culture. (EP4)...
Jun 04, 2019•21 min•Ep 4•Transcript available on Metacast In episode 3 I talk to special guest Sam Taylor. A learning leader for nearly 20 years. Sam believes in putting the learner first and has found ways to achieve that scale by shifting the conversation from training to development. We talk about digital first learning strategies and how to build a successful culture in your organization. And finally, why confidence is an important indicator of effectiveness. (EP3)
May 21, 2019•19 min•Ep 3•Transcript available on Metacast 
