![Building a global workforce that creates great customer experiences - podcast episode cover](https://static.libsyn.com/p/assets/e/d/8/2/ed8245196b06d2eb/PODCAST_CHANNELS2x.png)
Episode description
Great brand experiences don’t just happen. Your people make them happen. Hear how Kathleen Mattie, an experienced Global Learning and Development Director for many large-scale beauty brands, approached a global program of brand education. Find out how she managed a centralized learning model across 42 countries. Explore the impact
of personal development. Discover why looking to consumers will give you metrics that matter.
(Ep22)