Building a global workforce that creates great customer experiences - podcast episode cover

Building a global workforce that creates great customer experiences

Apr 08, 202024 minEp 22Transcript available on Metacast
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Episode description

Great brand experiences don’t just happen. Your people make them happen. Hear how Kathleen Mattie, an experienced Global Learning and Development Director for many large-scale beauty brands, approached a global program of brand education. Find out how she managed a centralized learning model across 42 countries. Explore the impact
of personal development. Discover why looking to consumers will give you metrics that matter.

 

(Ep22)