Increasing the prices within your business is essential over time as your business grows. Not only are they a reflection of the quality of your services and your business, but necessary for the survival of them and our livelihoods. However, there are many things to consider when going about this that make the process difficult. Ensuring that the prices are still reasonable and a fair reflection of your work, retaining a good percentage of your client base afterwards, and dealing with both the gu...
Apr 18, 2023•2 min
Ash was asked a question the other day... "How do I get more stuff done?" Trying to maximise productivity and get the right tasks done to ensure your business is growing is easier said than done. However, there are things you can do to make this a lot more simple, so here's what Ash had to say.
Mar 21, 2023•2 min
Ash was asked a question the other day... "How much should I spend on marketing?" Marketing is one of the most powerful tools a business owner has, and making sure you use it to its full potential is essential for a successful business. But trying to calculate how much you should spend on your marketing platforms isn't straightforward, so here's what Ash had to say.
Mar 14, 2023•2 min
Ash was asked a question the other day... "How do I deal with overwhelm?" Overwhelm is something that every business owner will experience within their career, but it isn't easy to manage, so here's what Ash had to say if you don't know where to start.
Mar 07, 2023•2 min
Ash was asked a question the other day, and it's one he gets regularly... "Why do some people find success easier than others?" Success is a word that all business owners are familiar with, but trying to understand what success means to you, and how to measure it isn't easy, so here's what he had to say.
Feb 28, 2023•2 min
In this week's episode... ❓Why do people struggle to ask for help? What are the repercussions of this? ❓What does it mean to be vulnerable in the How does it impact a business owner? ❓How can putting plans in place make life easier for you and the people involved in your business? With Ash's surgery nearing, he and Shirley discuss what he's doing to ensure his business is in safe hands during recovery and the idea of asking for help.
Feb 15, 2023•28 min•Ep. 37
In this week's episode... ❓Why are first impressions so important? What can you do to make a good first impression? ❓How do appearances influence first impressions? ❓When is it appropriate to wear a suit as opposed to smart-casual clothing? What does it mean when networking? ❓Why is authenticity so important? How can this influence first impressions and the relationships that stem from them? As networking begins to move back to in-person events, Ash and Shirley look at all things first impressio...
Jan 31, 2023•27 min•Ep. 36
Coming up this week... ❓What are the pros and cons of using automation to help in your business? ❓Why is it important for customers to talk to REAL people as opposed to automated response services? What are the benefits? ❓Is there a 'right' way to deal with complaints? What can you do to ensure your customer feels acknowledged? In this episode, Ash and Shirley reflect on a recent experience Ash had with poor customer service and the effects that relying on automation has on both the customer and...
Jan 24, 2023•23 min•Ep. 35
It's the first episode of 2023, and this week... ❓Why is setting goals important? How can you make sure you're setting the right ones? ❓Can a goal be too big? How do you manage yourself to ensure you see them through? ❓What is external and internal reward? Which is better, and how does this influence your motivation? ❓Why is creating habits so important? What can this do for us in the long run? In this episode, Ash and Shirley look at setting goals and, as we embark on a new year, what we can do...
Jan 18, 2023•27 min•Ep. 34
In this week's episode, Ash is preparing for major heart surgery, and as a business owner and entrepreneur, wants to ensure that his business can run efficiently in his absence. Along with Shirley, Ash reflects on what he's learnt from the experience and explores some of the things he has implemented into the business, as well as some of the scenarios he has planned for during his recovery, so that The Business Clubhouse can still offer a service to its clients service even though he isn't there...
Dec 20, 2022•29 min
❓What is momentum, and what triggers it within the world of business? ❓Does momentum happen to us, or do we control it? ❓How does your perspective on big events change your momentum? What impact does this have on your business? In this week’s episode, Ash and Shirley look at momentum, what it means and how understanding the ins and outs of it can lead to better growth in your business.
Dec 06, 2022•30 min•Ep. 32
❓Why is multitasking more ineffective than other methods of working? ❓What is self-interrupting and how can it affects the rate at which you get things done? ❓Did you know that you lose 20% of your efficiency when you add a task on to the things you're doing? ❓Do you let others dictate your day, or do you ensure that you're working towards one specific goal? In this episode, Ash and Shirley talk all things productivity, including how multitasking isn't all it's cracked up to be, and how having a...
Nov 08, 2022•24 min
How often do you call previous customers? How can this affect your sales? How easy do you make it to keep customers coming back for more? What are the benefits of retaining customers as opposed to gaining new ones? After Ash had a simple and though-provoking conversation with Audi, he and Shirley look at how keeping in contact with previous customers can help you retain customers and increase the number of high values sales in your business, particularly in service-based businesses....
Nov 01, 2022•19 min•Ep. 30
❓Why is it important to implement coaching into your business? What impact might this have on the way your business operates? ❓How can your team's ability to problem solve enable you to take a step back from the business? ❓What can you do to ensure that your business runs without you there? In this episode, Ash and Shirley take a look at their backgrounds in sports and how the techniques used could be implemented into your business to better your team's ability to work without you present....
Oct 25, 2022•14 min•Ep. 29
What are the benefits of having a multi-disciplinary team? How can having this wide berth of opinions create better ideas? Why do innovative companies encourage failure? Is there a plan in place to support the consequences? What are the benefits? Why should business owners be willing to take risks? Does it come part-in-parcel with the job? After attending a conference focusing on innovation and technology, Shirley noticed the same five commonalities occurring during presentations, and in this ep...
Oct 18, 2022•31 min•Ep. 28
❓Businesses have to make decisions constantly, but how does the process differ between small businesses and the big conglomerates? ❓What makes a good or bad decision? Is there a way to distinguish between the two? ❓Why shouldn’t you spend large amounts of time making decisions in your business? Is there a process you could implement to speed up the process? ❓How can a fear of making the wrong decisions affect your business’ growth? In this week’s episode, Ash and Shirley discuss how getting to t...
Oct 11, 2022•29 min•Ep. 27
❓How can you tweak your business or products to appeal more to customers both new and old? ❓Why is branding and marketing so important? How does this affect a customer's perception of your business? ❓Why is it crucial to talk to, and listen to, your customers? How can this affect your business' performance? In this week's episode, Ash and Shirley talk about all things perception, and how understanding what your customers want (even the things they aren't aware they want) can better your business...
Oct 04, 2022•30 min•Ep. 26
❓Some people link success to how many hours they work, but why isn't this the case? ❓How can focusing on the 'little things' cause you to lose sight of what's important? ❓How does overwhelm and working weekends lead to burnout? What are the impacts of this? ❓How can time off be an asset to your business? How do you start seeing it as such? In this episode, Ash and Shirley look at planning time off from your business, and the impact that taking breaks has on business success! Have you ever felt g...
Sep 27, 2022•21 min•Ep. 25
❓Why do some of us have a tendency to turn down opportunities whilst others always take the leap? How does this impact the growth of our businesses? ❓Do you prefer to see where the opportunity takes you, regardless of the risks, or are you more risk averse? ❓What is a soft landing, and how does it act as a security blanket when taking risks in the business? ❓How can you plan for the risks you're taking? Can you manage them entirely, or mitigate the situation? In this episode, Ash and Shirley loo...
Sep 20, 2022•24 min•Ep. 24
❓Why do we feel the need to apologise for the cost of our products or services? ❓How can your perception of expense affect your pricing? Will someone be willing to buy something you'd consider to be too expensive? ❓Why shouldn't you set your prices based on how you value your product? How can this affect your sales? ❓How is it possible to increase your prices, lose customers, and still gain a profit? In this episode, Ash and Shirley look at how valuing yourself influences a customer's perception...
Sep 13, 2022•26 min•Ep. 23
In this week's episode... ❓How much does your environment dictate your performance? Is it better to remove yourself from this space when planning? ❓How can planning help you become more productive and 'take action' more efficiently? ❓Why is it important to identify what processes and environments work for you, and what are the benefits? In this episode, Ash and Shirley look at how the environment you work in impacts your productivity, especially when planning. They discuss how removing yourself ...
Sep 06, 2022•22 min•Ep. 22
In this week's episode... ❓How can you take responsibility for mistakes and the actions that follow them? What is the impact of this? ❓What is a 'negative thought loop'? How are they created and how can you prevent them? ❓Why is it better to look at the positives as opposed to the negatives when a mistake has been made? Is it possible to erase the memory of the failure? Making mistakes is part of being human- we've heard it many times before, but we continue to berate ourselves as a results of t...
Aug 30, 2022•21 min•Ep. 21
This week, I was chatting to a client when the topic of time management came up, and it reminded me of a podcast episode I recorded a while back with Marcel Petitpas, the CEO of Parakeeto. In the early days of a new business, we often underestimate how much time it'll take to complete different tasks, where we find ourselves having to compensate by working late nights or weekends. In turn, this often disrupts a healthy work-life balance, which makes it harder to manage not only our time, but als...
Aug 02, 2022•37 min•Ep. 20
In this week's episode... ❓How can you help your business stand on its own two feet? What are the benefits of taking a step back? ❓Are you taking your responsibility seriously when helping your business become independent? What does this mean for both you and the business? ❓What does it mean if you 'helicopter parent' your business? What are the impacts of treating your business in this way? This episode discusses the idea of letting go- taking a step back to let your business grow and make it's...
Jul 26, 2022•24 min
In this week's episode... ❓What does it mean to manage people? How do we do this to create a healthy working environment? ❓What are 'check-ins' and how can they benefit both employer and employee? How do they affect yearly appraisals, and is this for the better? ❓How do you create an appraisal-like environment or situation when you work by yourself? Should this be external from your business? As the academic year comes to a close, Ash compares the nature of exam results day to that of an apprais...
Jul 19, 2022•22 min•Ep. 18
Whilst recovering from her recent hip surgery, Shirley has found herself comparing her rehabilitation to running a business, as both need clear goals and consistency. So in this week's episode of the Winning At Business Podcast we're chatting about... ❓ What are the benefits to having clear goals? How do they influence the actions taken within our business? ❓What is the principle of consistency? Why do we feel uncomfortable when we don't fulfil a habit? ❓Why are we always looking for quick resul...
Jul 12, 2022•24 min•Ep. 17
In this week's episode... ❓How can you make it harder for possible clients or customers to say 'no'? How will this affect the number of closing sales you're receiving? ❓Are there things you could be doing to keep people 'in the loop' with your business? ❓Is sending customers multiple emails within a small time frame annoying, or a way of increasing sales? This episode talks all things closing sales, and how you can increase the number that your business is receiving! Are there any methods or tec...
Jul 05, 2022•33 min•Ep. 16
In this week's episode... ❓How far would you go to avoid rejection? What impact does this have on the growth of your business? ❓Do you tend to take rejection personally, or see it as a learning opportunity? What can you do to start thinking of rejection as an opportunity to grow? ❓How do you deal with rejection? Is there a 'right' way to deal with it, or does it depend on the person? Ash is on his own this week talking all things rejection and how he views rejection within his business. Have you...
Jun 28, 2022•17 min•Ep. 15
In this week's episode... ❓How do you start treating our business like you would a client's? What are the benefits of this? ❓Why don't we implement the skills we utilise with our clients in our own businesses? How can we ensure that we're applying them? ❓How can cyclical, forgetful behaviour impact your business? Can creating habits within your work prevent this? This episode focuses on implementing our skillset into our own businesses, rather than reserving it for our clients and looking at how...
Jun 21, 2022•30 min•Ep. 14
In this week's episode... ❓What does success mean to you? ❓Do you find yourself comparing your success to others, or do you stick to what you believe in? ❓Does money equal success or is it valued in other ways? ❓How has the pressure to be the 'best' changed our perception of success? In this episode, Ash and Shirley explore what success means to them and their businesses, and how it has changed for them over time. So what does success actually mean to you? Let us know- we'd love to hear from you...
Jun 14, 2022•33 min•Ep. 13
