Operational Processes

Everything has a flow to it. Matt Kroll joins us today to help you understand the importance of processes in your business. Being on the same page internally impacts your customer's view of you and sets you apart from your competitors..  Matt is the owner of Chalmer St. Consulting.  

Matt Kroll is the founder and president of Chalmers St. Consulting. Chalmers St.’s purpose is to deliver best-in-class business results through the growth and development of people. Matt was previously the Director of Continuous Improvement at HERE Technologies, a global corporation building the next generation location cloud. He spent 11 years at Motorola and is a certified Master Black Belt. As a Master Black Belt, Matt has been responsible for developing improvement programs that deliver millions of dollars in operational efficiencies and revenue enhancement. In addition to delivering direct business improvements, he has been responsible for training and coaching teams in improvement methods and applications.

Matt earned his bachelor’s degree in Industrial Engineering from Northern Illinois University in 1999. He joined Motorola directly after completing college where he earned both his Black Belt and Master Black Certification. In 2009, he earned a Master’s in Business Administration from the Chicago Booth School of Business. Matt serves on the NIU College of Engineering and Engineering Technology Alumni Board and is responsible for developing and growing the college’s Lean Six Sigma Program.

Contact Information

Matt Kroll-mattkroll@chalmersst.com, https://www.linkedin.com/in/matthewrkroll/

Benny Carreon- Velocity Technology Group- benny@velocitytechnology.group;https://velocitytechnology.group/

Dennis Jackson-WorX Solution- dennisj@worxsolution.com ; www.worxsolution.com

Producer of the show: Meghan Jackson- meghanj@worxsolution.com

Music by: jorikbasov from Pixabay