We’re halfway through the year… are you where you wanted to be? If the answer is “kind of” or “not even close,” you’re not alone, and this episode is for you. Dr. Brad Glowaki (aka Dr. Glow) joins Martin to break down how to restart momentum , reignite your retention engine , and make the second half of the year your most impactful yet. Expect a mix of strategy, mindset, and simple takeaways to help you finish strong — whether you’re stuck in a slump or scaling up. Mid-year is where most people ...
Jul 02, 2025•49 min•Ep. 193
A cancelled appointment. A polite “Thanks, I’m feeling good now.” And just like that—gone. In this episode, Martin answers a listener’s real-world question: “What do you say when someone cancels and says they’ll come back if it gets bad again… without sounding pushy?” Inside: The psychology behind why people drop out Why it’s not a bug—it’s part of the system What your CA should say (step-by-step) How to turn reactivations into retention gold It’s part mindset shift, part script, and all about h...
Jun 25, 2025•13 min•Ep. 192
Most chiropractors treat branding like a logo. Pacha Hornaday treats it like a relationship . In this episode, branding expert (and chiropractic superfan) Pacha joins Martin to discuss how chiropractors can stop blending in and start standing out by building brands that feel as good as they function. Inside the episode: Why branding is about perception , not persuasion How to translate your philosophy into a visual identity Common design mistakes that weaken your impact Why story > slogan The...
Jun 18, 2025•48 min•Ep. 191
You adjusted. You tested. You saw the change. But if they don’t feel the progress, you lose them. This final episode of the Retention Killer Series is all about re-exams —and why most chiropractors either skip them, botch them, or bury the meaning in too much technical talk. Inside: Why no re-exam = no long-term retention How to preframe expectations so people understand the point Why you need to deliver meaning at the moment of the test—not days later How to turn a range of motion test into a b...
Jun 11, 2025•15 min•Ep. 190
You nailed the consult. You delivered a clear report. They said they were in. But now they’re missing visits. Slipping through the cracks. Quietly dropping off. In this episode of The Retention Killer Series , Martin dives into the daily visit —the overlooked moment where long-term retention is either built… or lost. You’ll learn: Why “how are you feeling?” is the wrong way to start How to rewire your flow to prioritise connection and value Why function-before-feeling changes belief systems The ...
Jun 04, 2025•15 min•Ep. 189
You nailed the first visit. They liked you. They opened up. Then... the second visit happened. This is the moment where they’re supposed to commit. But instead, they get confused. Overloaded. Detached. And ten visits later, they’re gone — quietly. In this episode, Dr. Martin Harvey breaks down the 3 biggest second-visit mistakes chiropractors make that quietly kill retention: The Timing Trap: Leave too big a gap, and the emotional urgency fades. The Talking Trap: Go past 15 minutes, and they tun...
May 29, 2025•17 min•Ep. 188
You’re doing 90% right. So why are people still dropping out? In this kickoff episode of The Retention Killer Series , Martin breaks down the 4 biggest mistakes chiropractors make on a new patient’s first visit —and how small tweaks can lead to big wins in retention. You’ll learn: How to connect before you go clinical The one question that makes patients see the true size of their problem Why testing only for pain is a dead-end How to frame your exam so it actually means something If you want be...
May 21, 2025•25 min•Ep. 187
Being liked is easy. Being trusted ? That’s what builds a real practice. In this episode, Martin sits down with Dr Dorte Bladt to unpack why so many chiropractors stop at being liked—and how that holds them back. They dive into: The question that gets parents thinking: “Who’s your child’s chiropractor?” How to build trust without sounding pushy or fake. Why the real goal isn’t treating conditions—but helping kids grow and thrive. And how the Kids Summit has raised over $400,000 to fund groundbre...
May 14, 2025•42 min•Ep. 186
Talking about science can either build your credibility—or blow it up. In this episode, Martin breaks down how chiropractors should (and shouldn’t) communicate about science, especially on social media. You’ll learn: Why social media is a marathon, not a sprint How to use Robert Cialdini’s 3-step framework to build trust Why science is the new currency of authority—and how to spend it wisely The danger of overselling (and why restraint actually wins more people over) If you want your community t...
Apr 30, 2025•17 min•Ep. 185
Your client’s getting results. They’re moving better, sleeping better… Then they drop the bomb: “My GP said I shouldn’t see a chiropractor.” What do you say next? In this episode of Under the Influence , Martin walks you through how to handle medical skepticism without getting defensive. Learn how to stay calm, build trust, and use permission-based communication (plus a clever AI trick) to guide your client back to confidence — in their care, in you, and in chiropractic. To learn more about the ...
Apr 23, 2025•16 min•Ep. 184
They’ve seen 7 different practitioners. No real results. Then they meet you. In this episode, Martin unpacks a client story that exposes a hidden epidemic in allied health — not just overservicing… but underservicing. You’ll learn: Why clients drop out before care has a chance to work How fear of “looking salesy” leads to underservicing The role of structured testing in creating clarity, certainty, and results And how to confidently recommend care (without selling it) A must-listen if you want t...
Apr 16, 2025•17 min•Ep. 183
Most workshops are boring. They’re built for efficiency, not impact. Designed to tell, not connect. In this episode, Martin answers a listener’s question: How do you run a regular patient workshop that actually builds connection and helps people see the value of chiropractic care—personally? You’ll learn: Why workshop attendance is dropping (and what to do about it) How to flip the format from “what we do” to “what helps them” A framework that sparks belief shifts—without sounding like a pitch W...
Apr 09, 2025•20 min•Ep. 182
Every chiropractor wants to grow. More new people. More bookings. More traction. So the go-to move? Run some Facebook ads. Boost an Instagram post. Try Google. But what if chasing more isn’t the answer? In this episode, Martin challenges two big myths in chiropractic: That growth comes from always needing new clients. That paid ads are the best (or only) way to get them. Martin shares a smarter, more sustainable path to practice growth built on retention , connection , and clear communication . ...
Apr 02, 2025•18 min•Ep. 181
In this episode, Martin and Nimrod dive into the cultural undercurrents shaping the future of health—and what chiropractors need to get before it's too late. Wearables are rising. AI is thinking faster than you can blink. Stress is peaking across the Western world. Amidst it all, chiropractic stands at a crossroads. ⚡ Go left → Mechanistic, transactional, data-driven “healthcare.” ⚡ Go right → Vitalistic, human-centered, performance-driven care. What side are you on? And what happens if you don’...
Mar 26, 2025•52 min•Ep. 180
Some chiropractors wait for things to happen. Others make things happen. March is a tipping point—what you do now sets the tone for the rest of the year. Dr. Martin Harvey sits down with Dr. Brad Glowaki to break down the moves that separate thriving practices from struggling ones. 🔥 If you're growing, how do you keep the momentum? 🚀 If you're stuck, what’s the best way to restart? They talk consistency vs. intensity, why personalized patient interactions matter more than ever, and how simple ...
Mar 19, 2025•44 min•Ep. 179
Why Don’t Patients Follow Through? You recommend care plans. You run workshops. You give them everything they need to get better. But they still don’t show up. The truth? Good intentions aren’t enough. If people don’t see the value, they won’t commit. If they don’t commit, they won’t act. In this episode, Martin breaks down a simple two-part framework to get more patients to stick to their care plans and attend workshops—without feeling pushy. Learn more about the New Zealand Lectures, May 24th ...
Mar 05, 2025•15 min•Ep. 177
What happens when a chiropractor’s world collides with art, business, and relentless self-improvement? In this episode, Dr Martin Harvey sits down with Dr Erin Hawken—whose passion for chiropractic isn’t just about aligning spines, but about aligning life. Erin’s journey is built on a foundation of curiosity, authenticity, and an unapologetic commitment to growth. Whether she’s reimagining networking events for the Paddington Chamber of Commerce, diving into diverse ventures from Sydney to Europ...
Feb 26, 2025•35 min•Ep. 176
People are more stressed than ever—rising costs, global conflicts, uncertainty about the future. They know stress is bad for them. They see it in their wearables. They feel it in their bodies. In this episode, Martin sits down with Dr. Vismai Schonfelder to unpack the cultural shift around stress. More awareness. More conversation. More opportunity for chiropractors. This is where chiropractic shines. The principles have always been there. Now, the world is catching up. How can you connect the d...
Feb 19, 2025•47 min
You’re great at adjusting spines. But what about adjusting your finances? Most chiropractors get into the game to help people—not to become financial experts. The problem? Too many end up with a thriving practice but a failing bank account. Today, Martin sits down with Allen Hart , a seasoned financial adviser who’s spent decades helping business owners build wealth without the stress. They break down: ✅ The 6 biggest financial mistakes chiropractors make ✅ Why “more revenue” ≠ “more wealth” (an...
Feb 12, 2025•43 min•Ep. 174
Most chiropractors tell. The best ones ask. This episode dives into the Question Behavior Effect —a sneaky little psychological trick that makes people more likely to follow through on their actions. Research shows that when you ask someone about a future behavior, they’re way more likely to actually do it . Martin breaks it down: ✅ Why telling patients what to do rarely works ✅ How asking the right question increases commitment ✅ Why our brains crave consistency and how to use that to your adva...
Feb 05, 2025•15 min•Ep. 173
Most patients think health is about pain. If it hurts, something’s wrong. If it doesn’t, they’re fine. But that’s a problem. Because pain is a lagging indicator. And if you let patients rely on it, they’ll only ever come when they feel bad—and leave the second they feel better. Dr. Martin Harvey has a better way. In this episode, he breaks down how simple, strategic testing can completely change the game. Tests that prove there’s a problem before symptoms show up. Tests that shift belief systems...
Jan 30, 2025•21 min•Ep. 172
Starting from scratch, building to 117 in 3 months. Justin and Hala didn’t just pull it off—they did it with little kids in tow. And they did it by playing the long game. No gimmicks. No shortcuts. Just relentless focus on relationships over transactions. In this episode: How they turned meticulous prep into rapid momentum. Why building trust today creates “yes” tomorrow (and the next day). Their unique division of roles—neuroscientist meets chiropractor. The transition from academia to business...
Jan 22, 2025•1 hr 1 min•Ep. 171
In this episode, Martin sits down with Dr. Alain Desaulniers, chiropractor, storyteller, and creator of Transform Speaking Academy. Alain shares his unique journey, including a remarkable story about his own birth and how his father’s chiropractic intervention shaped his life. Together, they explore the art of authentic communication—why it matters, how it builds trust, and how it can transform a practice. Alain’s academy is about more than just speaking skills; it’s about finding your voice, al...
Jan 15, 2025•1 hr 1 min•Ep. 170
The holiday season is hectic — and for many chiropractic patients, health goals can get pushed aside for "more urgent" tasks. In this episode, we unpack the cognitive biases that drive this behavior and explore practical strategies to keep patients engaged in their care. You'll learn a powerful communication framework that leverages permission and autonomy-affirming language to encourage patients to prioritize their health — without feeling pushy or salesy. Plus, hear about a practice developmen...
Dec 11, 2024•15 min•Ep. 169
What happens when a passion for helping people collides with a commitment to advancing a profession? In this episode, Dr Alice Cade, a chiropractor bridging worlds, from private practice to research and becoming a chiropractic educator. She shares how she’s working to reshape chiropractic education and deepen scientific literacy within the field. Alice unpacks the critical role of subluxation-based care and why making research more accessible isn’t just an academic goal—it’s a transformative nec...
Dec 04, 2024•44 min•Ep. 168
What if your next year wasn’t just a little better but radically different? What if you didn’t need a vacation from your life? In this episode, Martin Harvey shares a powerful framework to help chiropractors—and anyone—build a life where professional and personal goals align seamlessly. It starts with looking back: reflecting on what worked, what didn’t, and why. Then, it’s about dreaming forward: identifying what really matters, prioritizing quality over quantity, and committing to a rhythm tha...
Nov 27, 2024•18 min•Ep. 167
What if the leap from student to professional didn’t feel like freefall? In this episode, Dr. Nathan Bridger shares his insights on bridging the gap between university education and the realities of chiropractic practice. From mastering communication to understanding business and practice management, he highlights the skills often left untaught in traditional programs. Drawing on his own career journey, Dr. Bridger reflects on the power of mentorship, observation, and community in overcoming cha...
Nov 20, 2024•54 min•Ep. 166
In this episode, Martin sits down with Dr. Krystalyn Lowery, a chiropractor who doesn’t just treat symptoms—she redefines the entire approach. From her early days in genetics to her work today in both chiropractic and functional medicine, Krystalyn is on a mission to change how we think about patient care. It’s not about managing symptoms; it’s about guiding patients to understand and address the root cause. Krystalyn shares why communication isn’t just a tool—it’s the foundation of her practice...
Nov 06, 2024•54 min•Ep. 165
Martin sits down with Dr. Kimberlie Furness, a leader who sees chiropractic as more than just a profession—it’s a way to create change. From building a thriving practice on the Mornington Peninsula to co-founding the United Chiropractors Association in the UK, Kim’s journey has been about impact, not just success. She was the driving force behind Chiropractic Essentials, a seminar that now draws hundreds each year, and she’s helping shape the future of chiropractic education with the Australian ...
Oct 30, 2024•47 min•Ep. 165
In this episode, Martin dives into a listener’s question about the art of putting “Function before Feeling” into practice. It’s a powerful shift—teaching patients that sustainable health comes from how well their body works, not just how it feels. But here’s the catch: we’re wired for quick fixes, and the standard expectation in healthcare is to start with symptoms. Martin explores how to reframe the conversation, meet people where they are, and guide them toward a deeper understanding of real, ...
Oct 23, 2024•17 min•Ep. 164
