Turning the Table - podcast cover

Turning the Table

Turning the Table Is the most progressive weekly podcast for today's food and beverage industry, featuring staff-centric operating solutions for restaurants in the #newhospitalityculture. Join Jim Taylor of Benchmark Sixty and Adam Lamb as they "turn the tables" on the prevailing operating assumptions of running a restaurant in favor of innovative solutions to our industry's most persistent challenges. Sponsored by Evocalize

Episodes

124: Aaron Fish | Three Things You NEED To Know About Senior Living Hospitality

Consultant Aaron Fish joins Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching to talk about hospitality in the senior living market segment. Join us at 12 N ET, Thursday, Jan. 12th. to find out the 3 Things that Senior Living Restaurant Operations do better than any other market segment, and that you too can use to make the most of your operational success.

Jan 12, 202339 minSeason 1Ep. 124

123: The Successful Hospitality Mindset for 2023

Turning the Table ep. 123 Chowco.org Check In Clearing the decks for 2023 H ow Many F*cks Do You Have to Give in a Day What exactly is a mindset? Fixed versus Growth Mindsets Why is 2023 any different than 2022? Can't we use the same mindset we had last year? Mindset Belief #1 - Own Your Circumstance. Things will never go back to what they were; the quicker you can let that go, the sooner you can start moving forward. Mindset Belief #2 – Connect to and live your values. Align yourself with peopl...

Jan 05, 202335 minSeason 1Ep. 123

122: Our Top Three Favorite Podcast Episodes of the Year

Jim Taylor and Adam Lamb discuss their favorite three episodes of the year, why they made our list, what we’re celebrating about the restaurant industry in 2022 and what we’re looking forward to in 2023. Join us on Thursday, December 29th for the special year-end wrap-up episode at 12 N ET.

Dec 29, 202240 minSeason 1Ep. 122

121: Scot Turner - The Top Five Lessons From a Life Lived in Hospitality

Scot Turner from Auden Hospitality in the UK joins Jim Taylor and Adam Lamb in the studio to talk about his long career in the Hospitality industry and the five biggest lessons he took away from his successes, and failures. Join us on Thursday, December 22 to listen to this lively discussion and learn what you should, and shouldn’t do for a successful career and life.

Dec 22, 202258 minSeason 1Ep. 121

120: Kelly Featheringham on The ABC’s of Inspirational Leadership

Author and Executive Leadership Coach Kelly Heateringham joins Jim Taylor and Adam Lamb in the studio for part 2 of The ABC’s of Inspirational Leadership: Boundaries. What are they and why are hospitality professionals so bad at creating healthy ones? Join us Thursday, December 15th at 12 N ET to learn three ways you can start embracing healthy boundaries, even if one of them is saying, "No." from time to time.

Dec 15, 202240 minSeason 1Ep. 120

118: Michelle Moreno Transforming Hospitality Leadership

Leadership Coach Michelle Moreno joins Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching to discuss the current state of hospitality leadership and three things you can do right now to uplevel your management style. To learn more about Michelle and her work: The Ethos The Ten Principles of Embodied Leadership Free Download: Make Time Your Superpower https://www.linkedin.com/in/michelle-moreno-1b843620/ https://qableadership.com/ https://qableadership.com/the-10-principles-of-embo...

Dec 01, 202238 minSeason 1Ep. 118

117: What Are You Grateful for Today?

Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching get together to thank those working on this holiday, so others won’t have to. The Values Videos https://www.instagram.com/reel/CkeK3TwMcV9/?utm_source=ig_web_copy_link https://www.instagram.com/reel/CkMLo0wg-Pl/?utm_source=ig_web_copy_link Support for The Hospitality Industry: I Got Your Back The Burnt Chef Project Chef Life Coaching Grab your copy of the Porch Poem Books Talked About in this Episode: Radical Candor The Peter Prin...

Nov 24, 202232 minSeason 1Ep. 117

116: What Do You Stand For and How Would Anyone Know?

In this episode, we welcome our good friend, Chef, Advocate & Antagonist in the Hospitality Industry, Jensen Cummings. He speaks to Jim and me about several posts he created lately that caught our attention because he was using a trigger word that always gets us lit up: VALUES. We talk about three things you can do right now to clarify your core values, how to leverage them to find your perfect place of employment, and supercharge your career growth. About Chef Jensen Cummings 5th Generation...

Nov 17, 202259 minSeason 1Ep. 116

115: How to Put a Team Back Together After Bad Management

Turning the Table Ep. 115: Jim Taylor and Adam Lamb respond to a listener's questions about a situation we've all had to deal with at one point in our career: "How to put her team back together after a period of mismanagement?" Learn how you can bounce back from bad leadership practices. Listener email: "I came across your podcast this morning while looking for some hope in the hospitality industry. I love the hospitality industry so much! I have been in just about every position in the restaura...

Nov 10, 202234 minSeason 1Ep. 115

114: Why working in a restaurant can be hazardous to your mental health.

What are the inherent risks of working in an environment where instant gratification is so prevalent, and what happens when the music ends? Many people think working in a restaurant is a great way to rack up some experience and make money. But working in a restaurant can also be challenging when it comes to taking care of your health. Culinary Coach Simon Zatyrka joins Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching to answer the question, "How can we, as leaders, understand th...

Nov 03, 202233 minSeason 1Ep. 114

113: What to do when seasonal slumps catch your restaurant team by surprise

Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching discuss restaurant budgets and how to avoid the seasonal slump blues. Restaurant budgets can be tricky to manage during the year, especially when there is a dip in business. In this episode, we'll discuss some tips on how to avoid the restaurant's seasonal slump blues and keep your restaurant afloat during tough times. building highly effective restaurant teams and balancing the equation of motivation versus inspiration. Turning t...

Oct 28, 202234 minSeason 1Ep. 113

112: Chef Maria Campbell | A Community Cookbook As a Vessel For Transformation

Chef Maria Campbell shares her vision for the restaurant culture in her native Philadephia and how it can be a transformative force in our lives. As a chef, she's extremely conscious of the importance of providing sustenance, joy, and empowerment to her community of hospitality professionals. In this interview, she discusses a new project in collaboration with Cooks Who Care: a community-created cookbook aptly named "Entertaining for Mental Health", whose proceeds will establish the very first C...

Oct 20, 202243 minSeason 1Ep. 112

111: Kelly Featheringham | How to Lead Highly Effective Teams

Part two of our continuing series about leadership best practices for high-performance restaurant teams: "We Before Me." Executive Leadership Coach & Mentor, Kelly Featheringham AAC, joins Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching to discuss the ABCs of attracting, cultivating, and inspiring team members for maximum organizational impact. In this episode: Assumptions Boundaries Communication Adaptive Oversight Powers of Observation Secrets to Delegation Building Relat...

Oct 11, 202238 minSeason 1Ep. 111

110: Building Highly Effective Hospitality Teams

Corporate Chef Ryan Dodge and Restauranteur Doug Newhook join Jim Taylor of Benchmark Sixty and Adam Lamb of Realignment Hospitality to discuss building highly effective restaurant teams and balancing the equation of motivation versus inspiration. Connect with Doug or Chef Ryan by clicking this link Turning the Table Is the most progressive weekly podcast for today's food and beverage industry, featuring staff-centric operating solutions for restaurants in the #newhospitalityculture. Join Jim Ta...

Oct 06, 202240 minSeason 1Ep. 110

109: Jay Ashton, Founder of The Staff Chair Project: | Restaurant Staff Mental Health Wellness

109: Jay Ashton, the producer and host of the SVK Podcast Network, speaks to Jim Taylor and Adam Lamb about his unique initiative, The Staff Chair, in collaboration with The Brick furniture store to refit restaurant staffrooms into '"wellness rooms." SVK Podcast Jay Ashton on Linkedin The Staff Chair The Brick Turning the Table Is the most progressive weekly podcast for today's food and beverage industry, featuring staff-centric operating solutions for restaurants in the #newhospitalityculture. ...

Oct 02, 202232 minSeason 1Ep. 109

108: Staffing Specialist Chris Bousquet | 3 Steps to Hiring Better Quality Restaurant Employees.

Hospitality Recruiter and Career Coach Chris Bousquet joins Jim Taylor of Benchmark Sixty and Adam Lamb of Realignment Hospitality to talk about 3 Steps to Hiring Better Quality Restaurant Employees. Highlights: 1.) Keep your resume simple. 2.) Understand what the ATS does and doesn't do. 3.) Be clear about your values and what your prospective employer values. To learn more about Chris's work, click here. Turning the Table Is the most progressive weekly podcast for today's food and beverage ind...

Sep 22, 202232 minSeason 1Ep. 108

107: The Hospitality Industry & The Current State of Its Mental Health

In this episode, Jim and I talk about the current state of the industry's mental health and how operators can ensure their staff are physically and emotionally safe for better retention. Remember: It’s okay not to be okay. If you're struggling right now, don't wait another minute, text 'HOME to 741741 in the US and Canada 'Hi' on Whatsapp to +00 353 87 369 0010 in Ireland '5626' or https://thelowdown.co.nz/ (NZ) in New Zealand '13 11 14' or https://au.reachout.com/urgent-help IAUS Links Mentione...

Sep 15, 202234 minSeason 1Ep. 107

106: Scot Turner | Embracing Change

Scot Turner of Auden Hospitality joins Jim Taylor and me, Adam Lamb, on this episode of Turning the Table. We talk about ways in which restaurant operators can fully embrace the cultural change and staffing challenges happening in the hospitality industry and be out front of the wave. Scot talked about: 1.) Take 5 minutes to get out of the hustle and grind, and come back to your operation curious about what's working and the possibilities. 2.) Forecast & Manage your staff workloads (Benchmar...

Sep 08, 202236 minSeason 1Ep. 106

105: Alison Anne | Hospitality Leadership Coach on Mission Critical Skills

Alison Anne of Restaurant Revolution, a hospitality transformational leadership coach and mentor, joins Jim Taylor of Benchmark Sixty Restaurant Services and Adam Lamb to talk about what she and her company are doing to address the leadership gap in most traditional restaurant operations. You can find out more about Alsion Anne by clicking Restaurant Revolution "Coaches Lead, Leaders Coach' Jim's training path with Cactus Cafe "Feed - Foreward" and being willing to receive feedback. Alison's Ste...

Sep 01, 202232 minSeason 1Ep. 105

104: Jonathan Ruby | Shifting Toxic Hospitality Culture

Restaurant Coach/Consultant and former Chef Jonathan Ruby 'turns the table' on the toxic culinary culture in our food and beverage profession and how you, too, can create a workplace #culture that everyone wants to work for. We debunk the veneration of self-sacrifice in today's restaurant culture and reveal how taking care of yourself is job #1 in the #newrstaurantculture. To find out more about Jonathan Ruby and his mission, click here. Turning the Table Is the most progressive weekly podcast f...

Aug 25, 202231 minSeason 1Ep. 104

103: Will the Hustle Culture be the Death of the Hospitality Industry?

Jim Taylor of Benchmark Sixty and Adam Lamb discuss the #hustleculture of our industry, and while it might have made most food and beverage operations more efficient, it may have come at the cost of staff safety and retention. Turning the Table Is the most progressive weekly podcast for today's food and beverage industry, featuring staff-centric operating solutions for restaurants in the #newhospitalityculture. Join Jim Taylor of Benchmark Sixty and Adam Lamb as they "turn the tables" on the pre...

Aug 19, 202230 minSeason 1Ep. 103

101: Turning the Table On Restaurant Dogma

Jim Taylor of Benchmark Sixty and Adam Lamb discuss the prevailing operating assumptions of running a restaurant in favor of innovative solutions to our industry's most persistent challenges. Turning the Table Is the most progressive weekly podcast for today's food and beverage industry, featuring staff-centric operating solutions for restaurants in the #newhospitalityculture. Join Jim Taylor of Benchmark Sixty and Adam Lamb as they "turn the tables" on the prevailing operating assumptions of ru...

Aug 18, 202224 minSeason 1Ep. 101

102: Restaurant Staff Productivity VS Efficiency, What's the Difference?

Jim Taylor of Benchmark Sixty and Adam Lamb discuss the question of staff productivity or efficiency, what's the difference, and which one serves the restaurant industry best in the long run. Turning the Table Is the most progressive weekly podcast for today's food and beverage industry, featuring staff-centric operating solutions for restaurants in the #newhospitalityculture. Join Jim Taylor of Benchmark Sixty and Adam Lamb as they "turn the tables" on the prevailing operating assumptions of ru...

Aug 18, 202230 minSeason 1Ep. 102
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