EP211 - ThirdLove Co-Founder David Spector David Spector is the Co-Founder of ThirdLove, a digitally native direct to consumer women's intimates brand. Dave founded the company with his wife Heidi Zak. In this interview with Dave, we discuss the origin of the company, their data driven approach to designing products, the challenges with scaling a DTC company, and the potential role of omni-channel. We also discuss their public feud with Victoria Secret. Don't forget to like our facebook page, an...
Mar 13, 2020•44 min•Ep. 211
EP210 - Amazon Grocery and News Episode 210 is a recap of the weeks news, including eTailWest recap, Amazon Go Grocery, Walmart new programs, impact of Coronavirus, and retailer earnings reports. eTail West recap Amazon Amazon Go Grocery Amazon Grocery Micro Fulfillment Amazon Basics Bedding Pop-Up Jason's Forbes article on digital grocery: The Race To Reinvent Grocery: How Amazon, Walmart And More Are Trying To Conquer The Space Coronavirus US malls ‘will be hit hard’ if coronavirus worsens, st...
Mar 06, 2020•56 min•Ep. 210
EP209 - Moosejaw CEO Eoin Comerford Eoin Comerford is the CEO of MooseJaw . An omni-channel outdoor retailer, acquired by Walmart in 2017. In this interview with Eoin we discuss Moosejaw's unique positioning as "The most fun outdoor retailer on the planet" and some of the innovative marketing campaigns Moosejaw has developed. We also explore their omni-channel strategy, rewards program, owned products, and some of the systemic headwinds facing the apparel industry. Don't forget to like our faceb...
Feb 26, 2020•33 min•Ep. 209
EP208 - Elliot CEO and Founder, Sergio Villasenor Sergio Villasenor ( @sir_gee_ohhhhh ) is the CEO and Founder of Elliot . Elliot is a modern, mobile first e-commerce platform that describes itself as: "The easiest way to sell there, there, there too, yes there & yes all the way over there. No-code e-commerce platform for every there & where you want to sell." In this interview with Sergio, we get a great overview of Elliot's features, what sets it apart, and what their vision for the fi...
Feb 23, 2020•48 min•Ep. 208
EP207 - "Billion Dollar Brand Club" author Lawrence Ingrassia h Lawrence Ingrassia ( ingrassia.larry@gmail.com ) is the author of " Billion Dollar Brand Club: How Dollar Shave Club, Warby Parker, and Other Disruptors Are Remaking What We Buy ". (Amazon Affiliate Link) In this interview with Larry, we discuss many of the brands covered in the book including Dollar Shave Club, Warby Parker, eSalon, Mohawk, Anker and Tuft & Needle, as well as many of the ecosystem companies that developed to en...
Feb 12, 2020•52 min•Ep. 207
EP206 - Amazon Q4 2019 Earnings Deep Dive Amazon released their Q4 2020 earnings on Thursday Jan 30th. In a holiday quarter that has proved to be challenging for many retailers, Amazon soundly beat analyst expectations, and raised their governance for Q1 2020, driving their stock up. Amazon's market cap is currently larger than the next six largest retailers combined, and their competitive advantage may be even greater. In this weeks episode we do a deep dive into all the details of the earning ...
Feb 01, 2020•1 hr 4 min•Ep. 206
EP205 - CES and NRF 2020 Recap CES 2020 was in Las Vegas Jan 7th - Jan 10th. NRF Big Show 2020 was in New York Jan 11-14th. Scott Galloway (ProfG) hosting a 2020 Tech Prediction lecture the evening of Jan 14th. PSFK Future of Retail 2020 event on January 15th. We recap them all with a lens on what's relevant to retailers and digital shopper marketers. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 205 of the Jason & Scot sh...
Jan 23, 2020•1 hr 2 min•Ep. 205
EP204 - 2020 Annual Predictions 2019 Recap - Predictions made on episode 159 Scot At least 5k more store closures in 2019. Yes. 9,300 US store closures per Coresight. Amazon – Prof Galloway is big on Amazon having to create a AWS spinoff and has moderated that to tracking stock. I’m going to predict Amazon doesn’t do either of those things. But this WILL be the year they break ads out. Yes. Galloway was wrong. eBay/Alibaba – I think this is the year when they both need to do something big and th...
Jan 06, 2020•54 min•Ep. 204
EP203 - Shopper insights from NPD Checkout NPD Checkout is a product from NPD that scan physical and digital receipts from a panel of more than 100,000 users to get a unique look into consumer purchase patterns in a variety of product categories. Jeremy Allen , Group President of Checkout, and Patty Altman , SVP Client and Business Development at Checkout join us to discuss what we can learn about the holiday from their dataset. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg...
Dec 13, 2019•47 min•Ep. 203
Support the Show: The Jason & Scot Show as been nominated for "Best Retail Media Resource" by the VIP awards. We'd appreciate your support, if you could take a minute to vote for us . Adobe Recap Taylor Schreiner is the Director of Adobe Digital Insights. He uses Adobe's data to give us a recap of the Cyber 5 (the five shopping days from Black Friday through Cyber Monday, this year Nov 29 - Dec 2). Adobe Holiday Dashboard Thanksgiving 11/28 - $4.2B (up 14.5% YoY) below forecast of $4.4B Blac...
Dec 06, 2019•37 min•Ep. 202
Support the Show: The Jason & Scot Show as been nominated for "Best Retail Media Resource" by the VIP awards. We'd appreciate your support, if you could take a minute to vote for us . Adobe Recap Taylor Schreiner is the Director of Adobe Digital Insights. He uses Adobe's data to give us a recap of the Cyber 5 (the five shopping days from Black Friday through Cyber Monday, this year Nov 29 - Dec 2). Adobe Holiday Dashboard Thanksgiving 11/28 - $4.2B (up 14.5% YoY) below forecast of $4.4B Blac...
Dec 04, 2019•37 min•Ep. 202
EP201 - Cyber5 2019 Hot Take Cyber 5 is the five shopping days from Black Friday through Cyber Monday (this year Nov 29 - Dec 2). Adobe Recap Adobe Holiday Dashboard (note: numbers updated after show was recorded) Thanksgiving 11/28 - $4.2B (up 14.5% YoY) below forecast of $4.4B Black Friday 11/29 - $7.4B (up 19.6% YoY) below forecast of $7.5B Saturday - 11/30 - $3.6B (Up 18% YoY) at forecast Sunday - 12/1 - Not reported Monday - 12/2 - $9.4B (up 19.7% YoY) at forecast We'll have an Adobe analys...
Dec 03, 2019•29 min•Ep. 201
EP200 - Walmart Chief Customer Officer Janey Whiteside Episode 200 is our 4 year anniversary, featuring an interview with Janey Whiteside, EVP and Chief Customer Officer at Walmart. Anniversary Recap First Show November 13, 2015 (11.11 recap) 176 hours (over 7 days of straight content) First Guest: Peter Cobb (Episode 15, 2/24/16) Jason Company Names: 4 (Razorfish, Sapient.Razorfish, Publicis.Sapient, Publicis Group) Most Popular Guest Show: Ken Worzel, Nordstrom Most Popular News Show: Amazon a...
Nov 26, 2019•1 hr 9 min•Ep. 200
EP199 - Dreamforce and Retail Earnings Episode 199 covers the 2019 Dreamforce Conference as well as this weeks news including Walmart and Target earnings reports.. Dreamforce Salesforce held their annual Dreamforce Conference in San Francisco this week. They launched a major new functionality "Customer 360 Truth" a universal customer data platform. Singles Day - 11.11 Day - $38.38 billion US (up 26% YoY) Amazon News Nike leaves Amazon Amazon Grocery Concept in LA won't have Amazon-Go Amazon is i...
Nov 21, 2019•55 min•Ep. 199
EP198 - Holiday Forecasts A weekly podcast with the latest e-commerce news and events. Episode 198 covers the 2019 holiday forecasts, store visits, and news. Reviews Jason & Scot both received the new Apple AirPods Pro and the Amazon Echo Buds. Both liked the Apple product better. Echo buds had better noise cancelation, but an inferior fit/design, poor microphone, and a case that’s too big for a pocket. Trip Reports Nordstrom NYC Flagship Amazon Bookstore remodels and FourStar Showfields Mac...
Nov 12, 2019•57 min•Ep. 198
EP197 - Personalization Deep Dive This episode is a deep dive into Personalization. Definition and Level Setting Best Commerce Practices Future Opportunities Conclusion and Recommendations Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 197 of the Jason & Scot show was recorded on Monday, September 30. 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and ...
Nov 08, 2019•1 hr 3 min•Ep. 197
EP196 - Apple Flagship, News, and Listener Questions A weekly podcast with the latest e-commerce news and events. Episode 1946 covers a visit to Apple's new flagship on 5th Ave in NYC, recent industry news, and listener questions. Apple 5th Ave Flagship Reopens News 2019 Holiday season has 6 fewer days between Thanksgiving and Christmas Credit card companies release new e-commerce payment flow EMV SRC Best Buy moves to one-day delivery Nordstrom opens New York Flagship Barneys Bankruptcy eBay, N...
Nov 04, 2019•1 hr 7 min•Ep. 196
EP195 - Coca-Cola VP of Shopper Marketing April Carlisle April Carlisle , VP of Shopper Marketing National Retail Sales, The Coca-Cola Company. In this broad-ranging interview, we discuss Coca-Cola's digital footprint and strategy, digital shopper marketing, the evolution of e-commerce for consumables and grocery, and the future of shopper marketing. April was inducted into the P2PI’s 26th Hall of Fame this year. Don't forget to like our facebook page, and if you enjoyed this episode please writ...
Oct 31, 2019•45 min•Ep. 195
EP194 - Amazon Q3 2019Earnings and News Amazon Q3 Earnings Revenue accelerated in the US and intl due to 1-day prime juicing demand US - 24% (Q1 - 17%, Q2 - 20%, Q3 - 24%) Intl 21% (Q1 - 16%, Q2 - 17%, Q3 - 21%) Unit growth (items sold) accelerated to 22% - 4% acceleration (18%) - fastest in 2yrs. This came at a cost - profits were down 26% y/y and TODO wall st estimates because shipping costs grew 46% Specifically GAAP operating income of $3.16b came in 2% below street consensus of $3.22b EPS w...
Oct 25, 2019•45 min•Ep. 194
EP193 - Hershey's CDO Doug Straton Doug Straton , Chief Digital Officer at The Hershey Company. In this broad-ranging interview, we discuss Hershey's digital footprint, the challenges of temperature-sensitive products, incumbents versus challenger brands, Amazon, Hershey's data strategy, and the future of digital grocery. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 193 of the Jason & Scot show was recorded on Tuesday Sep...
Oct 23, 2019•50 min•Ep. 193
EP192 - Macy's VP of Innovation Parinda Muley Parinda Muley ( @parinda ), the VP of Innovation and Business Development at Macy’s . In this broad-ranging interview, we discuss a number of Macy’s innovation initiatives including ThredUp, Macy’s Market @ Macy’s, B8ta, Story, and Style Crew. We also talk about the strategies for fostering innovation, and how retail innovation is likely to evolve in the future. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a...
Oct 17, 2019•35 min•Ep. 192
EP191 - UNTUCKit Chief Digital Officer Lockie Andrews Lockie Andrews is the Chief Digital Officer of UNTUCKit ( @untuckit ). In this broad-ranging interview, we discuss UNTUCKit origin, Omni-Channel strategy, customer acquisition, Amazon, and challenges and opportunities of scaling a direct to consumer business. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 191 of the Jason & Scot show was recorded on Wednesday, August 21s...
Oct 10, 2019•37 min•Ep. 191
EP190 - Marketplaces Deep Dive This episode is a deep dive into Marketplaces. Background Product Marketplaces Today Trends in Product Marketplaces Trends in Non-Product Marketplaces Recommended Resources Jeff Jordan a16z Blog Page ( @JEFF_JORDAN ) Andrew Chen a16z Blog Page ( @ANDREWCHEN ) Action Items Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 190 of the Jason & Scot show was recorded on Monday, September 30. 2019. htt...
Oct 04, 2019•58 min•Ep. 190
EP189 - Code Commerce and Grocery Shop This episode was recorded right after Jason & Scot received their iPhone 11 Pro Max's. Jason mentioned a new iOS feature to take full page screenshots. Here is how to take full page screenshots in iOS 13. Event Recaps: Code Commerce - Sept 9 and 10 in New York City Groceryshop - Sept 15-18 In Las Vegas Amazon News Amazon orders 100,000 electric vans from Rivian Amazon Changed Search Algorithm in Ways That Boost Its Own Products Other News BDO reports mo...
Sep 27, 2019•52 min•Ep. 189
EP188 - CarMax CMO Jim Lyski Jim Lyski is the CMO of CarMax. In this broad-ranging interview, we discuss the keynote Jim delivered at EtailEast, "CarMax Goes All-In On Omni-Channel: Building, Scaling And Deploying With Speed", as well as discussing the digital disruption of the automobile business, and where it might all be going. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 188 of the Jason & Scot show was recorded on We...
Sep 20, 2019•39 min•Ep. 188
EP187 - Euromonitor Michelle Evans - Commerce 2040 Michelle Evans ( @mevans14 ) is the Senior Head of Global Digital Consumer Research at Euromonitor Intl. She recently published a new report, " Commerce 2040: Revolutionary Tech Will Boost Consumer Engagement ." Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 187 of the Jason & Scot show was recorded on Wednesday, September 4. 2019. http://jasonandscot.com Join your hosts Ja...
Sep 13, 2019•50 min•Ep. 187
EP186 - BottleKeeper CEO Adam Callinan Adam Callinan is the co-founder and CEO of Bottlekeeper ( @thebottlekeeper ). In this broad-ranging interview we discuss Bottlekeepers origin, their experience on Shark Tank , Amazon strategy, protecting intellectual property, and challenges and opportunities of scaling a direct to consumer business. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 186 of the Jason & Scot show was record...
Sep 05, 2019•50 min•Ep. 186
Amanda Tolleson , the Chief Customer Officer at Birchbox. In this broad-ranging interview, we discuss Birchbox's core business, their price increase, their personalization strategy, and their new partnership with Walgreens. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 185 of the Jason & Scot show was recorded on Tuesday, August 20th, 2019. live from the eTail East trade show in Boston, MA. Join your hosts Jason "Retailgee...
Aug 28, 2019•45 min•Ep. 185
EP184 - Tapestry CDO Noam Paransky Noam Paransky is the Chief Digital Officer at Tapestry, the parent company of Coach, Kate Spade, and Stuart Weitzman. In this broad ranging interview we discuss Tapestry's vision for a Global Digital Experience, some of the challenges with global localization, organization structures for a house of brands, and the future of commerce. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 184 of the Ja...
Aug 22, 2019•46 min•Ep. 184
EP183 - Jason Del Rey Land of The Giants Podcast We catch up with Jason Del Rey ( @DelRey ) Senior Correspondent, Commerce at Recode . Jason was last on episode 67 . We discuss some recent industry events and get update on this two big projects: Code Commerce September 9 and 10, in New York City. Land of The Giants: The Rise of Amazon Podcast. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 183 of the Jason & Scot show was r...
Aug 12, 2019•1 hr 4 min•Ep. 183