ShopTalk is an annual trade show held in Las Vegas focused on retail and e-commerce innovation. In it's third year, it has become the fastest growing can't miss event in our industry. This year 8,400 industry professionals attended the event (up from 5,400 last year). The 2018 version took place March 18-21, 2018 at the Venetian in Las Vegas. There is so much content at the show, that we've divided our recap into two parts. You can get part 1 here , in Part 2 we cover: Grocery Track - Catering t...
Mar 24, 2018•1 hr 21 min
EP121 - Shoptalk 2018 Recap Part 1 ShopTalk is an annual trade show held in Las Vegas focused on retail and e-commerce innovation. In it's third year, it has become the fastest growing can't miss event in our industry. This year 8,400 industry professionals attended the event (up from 5,400 last year). The 2018 version took place March 18-21, 2018 at the Venetian in Las Vegas. There is so much content at the show, that we've divided our recap into two parts. In Part 1 we cover: Macy's Keynote Ta...
Mar 22, 2018•1 hr 13 min
EP120 - Negotiating with Amazon with Andrea Leigh Andrea Leigh is the Vice President of Client Services at Ideoclick , Inc., an Amazon managed services agency. Andrea enjoyed a 10 year career at Amazon where she served in a number of Buying and Category Leadership roles. We caught up with Andrea at the PathtoPurchase Summit , where she gave a key-note on selling on Amazon. We covered a variety of topics including: Andrea's new role at Ideoclick. Amazon's presence in grocery and relationship with...
Mar 21, 2018•36 min
EP119 - Amazon expert Melissa Burdick http://jasonandscot.com Melissa Burdick is the president of Pacvue , and a former Amazonian who was involved in Amazon’s entry into the CPG space. She’s one of the most popular guests on the show, so with all the changes Amazon has been going through it’s a great time to have her back. We caught up with Melissa at the PathtoPurchase Summit , where she gave a key-note on selling on Amazon. We covered a variety of topics including: Melissa’s new company Pacvue...
Mar 17, 2018•47 min
This episode catches up on the latest e-commerce news: Upcoming Industry Events Etail west 2/26 – 3/1 Palm Desert Path to Purchase Summit – March 12-14 – Chicago * IBM Think 3/19-22 Las Vegas ShopTalk 3/18-21 Las Vegas * Adobe 3/25-3/29 Las Vegas NPD Idea 5/15-17 Austin * SAP Sapphire June 5-7, Orlando IRCE, June 5-8 Chicago Shop.org, Sept 12-14, Las Vegas * * Denotes shows Scot and Jason will be attending and broadcasting from. Register for the Jason's Webinar on AI in Commerce, Thursday March ...
Feb 28, 2018•48 min
EP117 - Listener Questions Amazon launches"Ship with Amazon" Listener Questions Q1: Amit Agarwal- Thanks for the amazing podcast. What is the future trend in pricing ? EDLP or coupon based pricing? Most new retailers will adopts EDLP, promotions aren't as effective in the age of transparency, but it's very hard for existing promotional retailer to switch. Eventually we'll get to more dynamic, personalzied pricing. Every Nanosecond Low Pricing #ENLP! Q2: Kiri Masters - What are the coolest or sma...
Feb 17, 2018•1 hr•Ep. 117
EP116 - Industry News, Geek Week SuperBowl News Ad Coverage Amazon won the Superbowl Nike Launched a new sneaker direct to consumer . Nike’s SNKRS site for new releases (who’s name I couldn’t remember during the recording, sorry Kevin). Amazon News SpaceX successfully launched it’s first Falcon heavy rocket, and recovered two of the boosters. The photos and video of the Tesla in space were amazing. And there appears to be a thawing of relations between Jeff Bezos and Elan Musk. Prime Now deliver...
Feb 09, 2018•1 hr 1 min•Ep. 116
EP115 - Amazon Q4 2017 Earnings Hot Take This episode is a hot take of the Amazon Q4 2017 earnings Amazon Q4 2017 Earnings $60B Revenue =~ $129B GMV ($47B 1P + $82B 3P) New Amazon A+ Content Options Amazon, JPMorgan Chase Health Care Project Supreme Court to hear South Dakota sales tax collection case UPS - Amazon Problem eBay - PayPal breakup Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 115 of the Jason & Scot show was r...
Feb 02, 2018•45 min•Ep. 115
EP114 - Great Retail Bifurcation, Kasey Lobaugh of Deloitte http://jasonandscot.com Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP, he first appeared on episode 68 . You can follow him on twitter at @klobaugh . Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in...
Jan 26, 2018•56 min•Ep. 114
EP113 - NRF Preview http://jasonandscot.com Episode 113 is preview of the NRF Big Show 2018. Recap of CES 2018 Preview of NRF Big Show 2018 Retail News Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital...
Jan 15, 2018•52 min•Ep. 113
EP112 - Annual Predictions for 2018 2017 Recap – Predictions made on episode 64 Jason Retailers truly embrace Omni-channel (Attribution/Inventory/promotion/pricing – YES A/I – Bots for Customer Service but probably not for transactions, lots of buzz on big data AI but no game changing new experience – No Personalization – to eliminate friction, not drive new demand. Data integration not some new product or touchpoint – No Laggard categories will discover digital (Grocery, Luxury, QSR) – Yes Micr...
Jan 13, 2018•52 min•Ep. 112
EP111- End of year news. Holiday Recap E-Commerce up approx 18%, total retail up 4.8% UPS Woes Amazon News Amazon Holiday Recap Amazon wins 50% of holiday sales !?!? WPP, Publcis, Omnicom spend $800M on Amazon ads Other News Home Depot may buy XPO (large item logistics firm) Stitchfix first quarter post-IPO Michelle Gass takes over helm at Kolhs . (Episode 77 of the podcast featured outgoing CEO Kevin Mansell) Don’t forget to like our facebook page, and if you enjoyed this episode please write u...
Jan 03, 2018•50 min•Ep. 111
EP110 - Holiday 17 Hot Take with Rob Garf of Salesforce.com Rob Garf ( @retailrobgarf ), is the VP of Industry Strategy and insights at Salesforce Commerce Cloud. His team has access to insights from all the Salesforce Commerce Cloud clients (formerly Demandware). We have a broad ranging conversation about what he's seeing this holiday season and trends he expects for next year. You can read more about his teams insights here: Salesforce Reveals Black Friday Was the Busiest Digital Shopping Day ...
Dec 18, 2017•55 min•Ep. 110
Tamara Gaffney is the Director of the Strategic Insights Engagement Group at Adobe. Tamera joins us to discuss the holiday e-commerce results from Black Friday through Cyber Monday (Cyber 5). Tamera has access to anonymous, and aggregated data from more than 5,000 companies worldwide that use the Adobe Digital Marketing Cloud (including Adobe Analytics formerly known as Omniture), which represents one of the largest samples of the overall e-commerce industry available. Her team publishes useful ...
Dec 05, 2017•57 min•Ep. 109
EP107- Listener Questions Listener Questions Q1: Brands selling direct on their own site Shawn Cheng What do u think about a brand to run their own brand store, not through market place such as eBay, Amazon or Alibaba? Jamie Dooley Hi Scot & Jason: Have you heard of any brands seeing true success building a D2C E-Comm business through their own websites? (On a path to do 10-20% of sales and/or 8-9 figures in annual sales?). D2C seems like D2C was a big trend a year ago but I am not hearing a...
Nov 11, 2017•1 hr 14 min•Ep. 107
EP106 - Amazon's Q3 Results Hot Take This episode is a hot take of the Amazon Q3 Results as well as a few misc pieces of news Apple opened it's new midwest flagship "town square" store in Chicago Amazon opened a new "Pickup and Return" retail concept in Chicago For those interested in todays update who want more, we have deep dive episodes on three topics: EP024 – Amazon Deep Dive EP089 – Amazon Acquires Whole Foods Hot Take EP093 - Prime Day Hot Take Breakdown of Q3 Results Core commerce/market...
Oct 31, 2017•1 hr 20 min•Ep. 106
EP0105 - Stitch Fix IPO Hot Take This episode is a hot take of the Stitch Fix IPO Filing: How IPO's Work / Jobs Act $1B Exits in E-Commerce Zappos - $850m 2009 Quidsi/diapers - $545m -2010 Kiva - $775b 2012 Trunk Club - $350m 2014 Jet.com - $4b 8/16 Dollar Shave club - $1b 7/16 Chewy.com - $3b 4/17 Zulily - went public with $2.7b Stitch Fix Background Offering History Financing History Stitch Fix financial performance Stitch Fix Customer Value / Churn Personalization and Machine Learning Company...
Oct 24, 2017•1 hr 14 min•Ep. 105
An interview with Bryon Colby ( @bcolby6 ), SVP of Digital Commerce at Cornerstone Brands. Cornerstone Brands is a billion-dollar omni-channel retailer comprised of multiple leading home and apparel brands including Frontgate, Ballard Designs, Garnet Hill, Chasing Fireflies, Grandin Road, Improvements, and TravelSmith. Cornerstone is a business unit of HSN, Inc. We spoke with Bryon about his background, where digital commerce sits in the Cornerstone organization structure, how Cornerstone benefi...
Oct 19, 2017•1 hr•Ep. 104
EP103 - Amazon Private Label Deep Dive This episode is a deep dive into Amazon's Private Label activities: Framework for Amazon Private Label Brands Amazon's History in Private Label Amazonscape Advice for Brands and Retailers Update on Amazon Private Label Marketshare from 1010data Mary Meeker State of the Internet (slide 75 is the one discussed) Special thanks to Samir Bhavnani and Tim Wilson from 1010data . for providing their data and insight for this episode. Don't forget to like our facebo...
Oct 12, 2017•1 hr 20 min•Ep. 103
EP102 - Code Commerce, Shop.org, and News Code Commerce Code Commerce (the first stand alone commerce event from Recode) was Sept 13 and 14 in New York City. Andy Dunn - CEO of Bonobos Laura Albert - CEO of Williams Sonoma NBA Commissioner Adam Silver and Fanatics Executive Chairman Michael Rubin Pinterest President Tim Kendall A Tour of an Amazon Prime Now facility in New York on West 34th Shop.org Shop.org was September 25-27 in Los Angeles, CA. Marc Lore - President of Digital at Walmart Adam...
Oct 08, 2017•1 hr
EP101 - Indochino CEO, Drew Green An interview with Drew Green ( @Drew_Green ), CEO and of Indochino . Indochino is one of the largest made to measure menswear brands globally with active customers in 50 countries. We spoke with Drew about his previous e-commerce startup Shop.CA as well as Indochino's business model, Amazon strategy, and the future of the indsutry. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 101 of the Jason...
Sep 22, 2017•33 min
EP100 - Get to Know Our Listeners To celebrate our 100th episode, we decided to put the focus on the most important element, the listeners. So we invited three of our most active listeners to be on the show. Radz Mpofu @RadzMpofu Kevin Harmon @imadness Facebook Ted Fifelski @ted_gives Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 100 of the Jason & Scot show was recorded on Thursday, September 7th 2017. http://jasonandscot...
Sep 17, 2017•1 hr 17 min
EP099 - Tulip Retail CEO Ali Asaria and News Amazon News Wholefoods - Amazon Day 1 buzz Amazon getting deeper into programmatic ads Amazon building a FC on top of what was once the largest mall in the US, in Randall, OH Amazon is #1 app with millennials via Comscore Other news CPG's face the threat of digital disruption Warren Buffet - Retailers and Brands in an epic battle Walmart partners with Google home (See Scot on the Today Show talking about it here ) Digital Retail Newsmaker Our Digital ...
Sep 08, 2017•1 hr 15 min•Ep. 99
EP098 - Zola CEO/Co-Founder Shan-Lyn Ma An interview with Shan Lyn Ma ( @ shanlynm) , CEO and Co-Founder of Zola . Zola is re-inventing the Wedding Registry for the modern couple. In this episode we discuss Shan Lyn's previous experience including Yahoo and Gilt Group. As well as Zola's business model and potential growth opportunities. Shan mentioned a recent article written by Zola investor, Alex Taussig ( @ ataussig ) of Lightspeed: Finding product/channel fit at Zola . Don't forget to like o...
Aug 30, 2017•58 min•Ep. 98
EP097 - Industry News Congratulations to friend of the show Billy May, on his new appointment as CEO of Sur La Table . Billy was a guest on episode 23. Amazon News Amazon Instant Pickup , allows pickup 2 minutes after ordering popular items, on 5 college campus's. Amazon stock briefly went down after President Trump attacked them on Twitter . Amazon Treasure Truck expanding to 5 new cities (Chicago, Dallas, Los Angeles, Houston, Atlanta). Amazon Private Exclusive Labels taking off according to 1...
Aug 21, 2017•49 min•Ep. 97
EP0096 - Listener Questions Part 2, and News Amazon News Amazon now showing pics of delivered packages in app AU fulfilment center Amazon hiring day (50k new jobs) Lots of new FCs coming Sears to sell Kenmore on Amazon and build Alexa into products New Amazon Hub Lockers Forcing Free Returns on 3p Sellers New Amazon handbag private label launched - The Fix (Prime exclusive) Stripe processing some Amazon orders Listener Questions Michelle Grant via Twitter: Do you think Nike is one of the few bra...
Aug 05, 2017•57 min
EP095- Listener Questions and Amazon Earnings http://jasonandscot.com Amazon Q2 2017 Earnings Summary ( PDF from Amazon ) Amazon reported a beat on revenue but a miss on earnings Revenue came in at $37.96 billion, beating street estimates of $37.18 billion. EPS was only 40 cents per share, missing street estimates of $1.42 per share. Listener Questions Kiri Masters: I'd love to hear Jason and Scot talk about their global e-commerce outlook. Amazon in particular seems keen to expand aggressively ...
Jul 30, 2017•1 hr 5 min
EP094 - News http://jasonandscot.com Amazon News Will regulators look at Amazon Whole Foods Acquisition? Scott Galloway says yes , Jason & Scot say no. Real reason Nike began selling on Amazon Amazon launches Spark visual discovery platform Jeff Wilke, Amazon CEO Worldwide Consumer gave rare public comments at Fortune Brainstorm Tech Conference Amazon Meal Kits Rumor of Amazon "Anytime" messaging App Amazon launches home installation service Amazon launches New Brand Pages Alibaba Launches n...
Jul 23, 2017•1 hr 3 min
EP093 - Amazon Prime Day Hot Take Amazon Prime Day was July 11, 2017. In this episode we give our hot take on this Amazon created sales holiday. Goals for Prime Day History of the Holiday Results for 2017 Prime Day Jason & Scot's conclusions from this years event Interview with Jamie Dooley Head of e-commerce at Dorel Juvenile Group to discuss their Prime Day experience Amazon Prime Day Recap press release Amazon Deep Dive EP24 Podcast Full interview wth Dorel Juvenille Group, Jamie Dooley -...
Jul 13, 2017•1 hr 1 min
EP092 - Artificial Intelligence Deep Dive "We're in the middle of an obvious disruption right now: machine learning and artificial intelligence. It is a renaissance, it is a golden age. We are solving problems that were in the realm of science fiction for the last several decades." - Jeff Bezos This episode is a deep dive into all the use-cases for Artificial Intelligence and machine learning in retail. Insight Generation Analytics - Google Automated Insights Multi-Variable Regression Testing (C...
Jul 12, 2017•1 hr 12 min
