Innovators need to communicate their concepts. Organisations have 5 generations working together in the workplace. We must be able to respectfully challenge ideas. This is why I asked our guest Gill Hasson to join us. Every day, you have the opportunity to interact with people in different areas of your life; in public, at work and at home, with colleagues and clients, with friends and family. Your ability to exchange ideas and opinions with other people, understand their thoughts and feelings, ...
Jun 25, 2020•54 min•Season 3Ep. 225
Our guest’s Business Model Canvas changed the way the world creates and plans new business models. It has been used by corporations and startups and consultants around the world and is taught in hundreds of universities. After years of researching how the world’s best companies develop, test, and scale new business models, he has produced his definitive work. Todays book explains what every organization can learn from the business models of the world’s most exciting companies. The book explains ...
Jun 22, 2020•1 hr 6 min•Season 3Ep. 224
Review us on iTunes , it helps grow the show. Today’s guest teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalisation and relationships are more important now than ever--and they will be the key to succes...
Jun 17, 2020•43 min•Season 3Ep. 223
Give Us A Review On iTunes Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don't always get the results they want. Most organisations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn't enough, but are at a loss on how to implement solutions, especially in today's post-#MeToo world. Our guest today is an attorney, HR expert, trainer, and former state reg...
Jun 12, 2020•43 min•Season 3Ep. 222
Complex problem solving is the core skill for 21st Century Teams Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organisations comes up short. Our guest today shares the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after bulletp...
Jun 10, 2020•52 min•Season 3Ep. 221
This episode is about the creation of a new global currency. Unlike traditional currencies, such as the dollar, yen, or euro, this currency strives to be a risk-free store of value. And unlike bitcoin, which tethers to a finite number of units, this store of value tethers to zero risk. As a result, it is constrained not by an arbitrary number of units, but by market forces of supply and demand. The foundational ideas are not new and not unique. A privately controlled, market-based currency striv...
Jun 05, 2020•46 min•Season 3Ep. 220
Your job is at risk-if not now, then soon. We are on the leading edge of a Smart Machine Age led by artificial intelligence that will be as transformative for us as the Industrial Revolution was for our ancestors. Smart machines will take over millions of jobs in manufacturing, office work, the service sector, the professions, you name it. Not only can they know more data and analyse it faster than any mere human, but smart machines are free of the emotional, psychological, and cultural baggage ...
Jun 02, 2020•55 min•Season 3Ep. 219
Most of us do not see ourselves as biased towards people of different races or genders. And yet in virtually every area of modern life disparities remain. Even in organisations, which have, for the most part, embraced the idea of diversity as a mainstream idea, but patterns of disparity remain rampant. Why is this? Breakthroughs in the cognitive and neurosciences give some idea why our results seem inconsistent with our intentions. Bias is natural to the human mind, a survival mechanism that is ...
May 30, 2020•51 min•Season 3Ep. 218
In his 14-plus years as a strategic communications trainer, the biggest obstacle our guests comes across - one that connects directly to nervousness, stammering, rambling, and epic fail - is that most speakers and writers don't have a point. They typically have just a title, a theme, a topic, an idea, an assertion, a catchphrase, or even something much less. A point is something more. It's a contention you can propose, argue, defend, illustrate, and prove. When we have a point, our influence sna...
May 27, 2020•40 min•Season 3Ep. 217
This episode aims to empower young women and give some tips to parents and mentors along the way. Recast yourself - Own your wins - Define your legacy - Leverage your success Written by Randy Patterson, the CEO of a multimillion-dollar startup, The Matriarch Rules provides you with guidelines that empower you to find personal success and growth in being the compassionate, powerful, and forward-thinking woman you are. Achieve success by becoming the change maker you were always meant to be. What ...
May 23, 2020•43 min•Season 3Ep. 216
Today’s leaders are getting stuck at an ever-increasing rate as they reach outside their core capabilities in search of growth. After experiencing this himself, and observing countless other CEOs facing a similar battle, our guest decided to do something about it. Craig Lemasters leveraged his extensive leadership experience to develop a unique perspective around why this phenomenon keeps happening and what leaders can do to break free. His book guides readers through examples of some of the mos...
May 20, 2020•52 min•Season 3Ep. 215
There are plenty of leadership how-to books, filled with advice such as “Just do this to get ahead!” Lots of books tell you how to become a leader, this book tells you how to stay successful once you’ve reached a leadership role. This episode and today’s book helps aspiring, early-stage, and experienced leaders alike answer a critical question: “How will I use my leadership power?” Being a good leader doesn’t require being a bad person, and if you know what to look out for, you can keep your ego...
May 16, 2020•52 min•Season 3Ep. 214
Kris Østergaard provides real-world advice and research-based information on how to grow innovation by employing new technologies, improving processes, and establishing a culture of creativity and forward momentum. Conventional business wisdom views innovation as the biggest advantage startups have over large, established organizations, often referred to as legacy organizations. This belief is false, especially when considering that 70% of all startups fail within 20 months of their first ventur...
May 14, 2020•1 hr 12 min•Season 3Ep. 213
Our bonus guest is a neuroscientist and pioneer in the field of NeuroLeadership. She trained at the Max Planck Institute for Brain Research and is a McKinsey consultant; she delivers brain-based leadership programs to Fortune 500 executives and organisations around the globe to transform how they think, innovate, and navigate change. Her book “The Leading Brain: Neuroscience Hacks to Work Smarter, Better, Happier” has been translated into several languages and received many awards and that book ...
May 10, 2020•25 min•Season 3Ep. 212
Want to avoid business disasters, whether minor mishaps, such as excessive team conflict, or major calamities like those that threaten bankruptcy or doom a promising career? Fortunately, behavioural economics studies show that such disasters stem from poor decisions because of our faulty mental patterns - what scholars call "cognitive biases" - and are preventable. Unfortunately, the typical advice for business leaders to "go with their guts" plays into these cognitive biases and leads to disast...
May 06, 2020•54 min•Season 2Ep. 211
“No matter how good the chief innovation officer may be, no matter how creative and entrepreneurial an innovation team, they cannot successfully create new market growth for an organisation unless the leadership team is directly involved in their work, guiding them with their long term vision and strategy, helping them to create the right processes to move their ventures forward and protecting them from competition from the core Absent that high-level attention, those ventures might never get of...
Apr 30, 2020•1 hr 12 min•Season 3Ep. 210
Today’s guest in this bonus episode is an innovator in his field, a brain expert and bestselling author who is on the forefront of a new movement within medicine and related disciplines. We discuss strategies to deal with the Covid-19 crisis and our brain health during periods of high stress and anxiety. We discuss: 1. How fear impacts our decision making 2. Crushing ANTs (Automatic Negative Thoughts) 3. Understanding different brain types 4. How to manage stress/comfort eating 5. How to influen...
Apr 28, 2020•20 min•Season 3Ep. 209
There is a lot of hype, hand waving and ink being spilled about artificial intelligence (AI) in business. The amount of coverage of this topic in the trade press and on shareholder calls is evidence of a large change currently underway. It is both awesome and terrifying. What started as an inquiry into how executives can adopt AI to harness the best of human and machine capabilities turned into a much more profound rumination on the future of humanity and enterprise. It is a wake-up call for bus...
Apr 22, 2020•1 hr 1 min•Season 3Ep. 208
Everyone wants to create new products and services, find new customers and markets, stay ahead of the competition, and work smarter instead of harder. Yet with all the focus and attention on innovation, the term has become an overused buzzword rather than a real, tangible concept. If you want to seriously pursue innovation—you need to strip away the hype. Real innovators need to transcend the existing ideas, rules, and patterns to discover exciting new outcomes. They must step outside the best p...
Apr 16, 2020•1 hr 7 min•Season 3Ep. 207
Part 7 explores Dee Hock’s latest years from age 75-92 and his thoughts on what comes next. This episode is my personal favourite. Dee shares: Competition and Cooperation Thoughts on the future The impact of future technologies Parting advice for us all Abstract: 52 years ago, our guest foresaw and implemented the foundations for the world’s first trillion dollar organisation. Back then, Visa was little more than a set of unorthodox convictions about organisation slowly growing in the mind of a ...
Apr 12, 2020•48 min
Part 6 explores how Dee Hock created the conditions for Visa to emerge Dee shares: How such a complex organisation made and implemented decisions. Self policing entities The dispersion of innovations Why Dee left Visa at the pinnacle of success Restoring the 200 acres of wild land Those 3 questions The Sante Fe Institue The New Odyssey at 65 Writing his book Abstract: 52 years ago, our guest foresaw and implemented the foundations for the world’s first trillion dollar organisation. Back then, Vi...
Apr 09, 2020•59 min
Do you ever feel overwhelmed and powerless after watching the news? Does it make you feel sad about the world, without much hope for its future? The world is not as bad as the headlines would have you believe. Today’s guest has spent the last ten years researching the damaging impact of the negativity bias in the news on our mental health and the health of our society, as well as investigating the impact of solutions-focused news. Her widely cited research has made her an influential figure with...
Apr 08, 2020•49 min•Season 3Ep. 206
Part 5 explores how Dee Hock took on the challenge of Visa International, formerly known as Ibanco. Dee shares: How they rebranded Visa Globally Lessons from failure Leadership v Management How they pioneered, electronic point of sale terminals, electronic descriptive billing, magnetic stripe technology, debit cards, Visa travellers cheques, check guarantee system, global automated teller system, redundant data centres, and dozen of other innovations. Constantly pushing decentralisation of autho...
Apr 05, 2020•49 min
Part 4 explores how Dee Hock took on the challenge of Visa International, formerly known as Ibanco. Dee shares: How different countries lacked trust his tactics to bring them together The beautiful concept of the Visa cufflinks More of his wonderful philosophies Abstract: 52 years ago, our guest foresaw and implemented the foundations for the world’s first trillion dollar organisation. Back then, Visa was little more than a set of unorthodox convictions about organisation slowly growing in the m...
Apr 02, 2020•56 min
Dr. Tina Payne Bryson is the co-author (with Dan Siegel) of two New York Times Best Sellers—The Whole-Brain Child and No-Drama Discipline—each of which has been translated into dozens of languages, as well as The Yes Brain and The Power of Showing Up and the forthcoming Bottom Line for Baby. She is the Founder and Executive Director of The Center for Connection, a multidisciplinary clinical practice in Southern California. Dr. Bryson keynotes conferences and conducts workshops for parents, educa...
Apr 02, 2020•18 min•Season 3Ep. 205
Part 3 explores how Dee Hock “educed” an organisation using “chaordic" principles. He highlights how we brought so many diverse people and their organisations together to form Visa. He also shares some fascinating philosophies. Dee shares: His philosophies of leadership and management How we can arrange our time to be a good leader and even a follower How he found himself leading Visa, when only 3 years previously he was searching through bins as part of his role Internal models of reality His p...
Mar 29, 2020•1 hr 16 min
Part 2 explores how just as Dee Hock decided to "retire on the job" by giving up on his desire to make an impact on the business world, a series of events gave him the opportunity to create a chaordic organisation that would eventually become Visa. This episode includes the principles, that were the foundation of Visa: How Dee Hock used human ingenuity to empower those around him The challenges he and the team overcame The definition of Chaordic The definition of Educe Onion peeling the definiti...
Mar 27, 2020•1 hr 26 min
Across the western world more and more people are slowing down. Slower is better: better work, better productivity, better exercise, better sex, better food. Almost everyone complains about the hectic pace of their lives. These days, our culture teaches that faster is better. But in the race to keep up, everything suffers - our work, diet and health, our relationships and sex lives. International bestselling author Carl Honoré uncovers a movement that challenges the cult of speed. In this entert...
Mar 26, 2020•40 min•Season 3Ep. 204
Part One of a multi-part miniseries on the life and philosophies of Visa founder and CEO Emeritus Dee Hock. This will run in parallel to the show, which will run as usual. 52 years ago, our guest foresaw and implemented the foundations for the world’s first trillion dollar organisation. Back then, Visa was little more than a set of unorthodox convictions about organisation slowly growing in the mind of a young corporate rebel. Today, according to the Visa 2019 annual report, payments and cash vo...
Mar 23, 2020•1 hr 37 min
Unprecedented access to infinite solutions has led us to realise that having all the answers is not the answer. From innovation teams to creativity experts to crowdsourcing, we've turned from one source to another, spending endless cycles pursuing piecemeal solutions to each challenge we face. What if your organisation had an effective and systematic approach to deal with any problem? To find better solutions, you need to first ask better questions. The questions you ask determine which solution...
Mar 19, 2020•59 min•Season 3Ep. 203
