Imagine what you could do with the time you spend writing emails every day. Complexity is killing companies' ability to innovate and adapt, and simplicity is fast becoming the competitive advantage of our time. Our guest today helps leaders and their teams move beyond the feelings of frustration and futility that come with so much unproductive work in today's corporate world to create a corporate culture where valuable, essential, meaningful work is the norm. By learning how to eliminate redunda...
Mar 12, 2020•45 min•Season 3Ep. 202
It is always a pleasure to welcome friend of the Innovation Show Scott D. Anthony. In his new book, he proposes a practical and sustainable approach to one of the greatest challenges facing leaders today: transforming your business in the face of imminent disruption. Dual Transformation shows us how a company can come out of a market shift stronger and more profitable, because the threat of disruption is also the greatest opportunity a leadership team will ever face. Disruptive change opens a wi...
Mar 05, 2020•42 min•Season 3Ep. 201
Today’s guest invites us to focus our attention on a theme central to the development of all companies and professionals: customer service, or rather, the overall experience we offer customers. We live in the era of experience, and against a growing number of chatbots and automated systems, we paradoxically expect businesses to invest more and more in human traits such as listening, willingness, and values. So, what has customer service become today? What path should you take if you work in dire...
Feb 27, 2020•40 min•Season 3Ep. 200
7 out of 10 new products cannot deliver on expectations. Our guest’s book aims to reverse that statistic. In the tradition of his global bestseller Business Model Generation, this practical guide contains a library of hands-on techniques for rapidly testing new business ideas. Testing Business Ideas explains how systematically testing business ideas dramatically reduces the risk and increases the likelihood of success for any new venture or business project. It builds on the internationally popu...
Feb 20, 2020•1 hr 2 min•Season 3Ep. 199
This is an extended excerpt from the upcoming multi-part series on Dee Hock and the founding of the world's first trillion dollar business VISA. Dee is notoriously private and he has given the Innovation Show the privilege of interviewing him in a multi-part series. 52 years ago, our guest foresaw and implemented the foundations for the world’s first trillion dollar organisation. Back then, Visa was little more than a set of unorthodox convictions about organisation slowly growing in the mind of...
Feb 15, 2020•9 min
Amazon, Netflix, Google, and Uber all have one thing in common: They have built empires on making every interaction effortless for customers. In today’s high-speed, customer-empowered world, speed and efficiency with which business transactions are made determine ultimate success or failure. In 2016, $4.6 trillion of merchandise was left in abandoned e-commerce shopping carts. Every year, the U.S. economy loses $3 trillion dollars in productivity due to excess bureaucracy. Red tape and over-comp...
Feb 13, 2020•50 min•Season 3Ep. 198
Dr Max Mckeown delivers concise advice on how to move from original insights to new ideas, and from new ideas to valuable real-world innovation. You’ll learn how to increase creativity, understand the psychology of thinking differently, encourage collaboration, co-create with customers, overcome indifference, create an idea-hungry culture, rid yourself of creativity zombies and get to innovation paradise. Drawing on over 30 years of the author's research and experience, this honest, straight-to-...
Feb 06, 2020•55 min•Season 3Ep. 197
Charles Handy is one a giant of contemporary thought. His books on management – including "Understanding Organisations" and "Gods of Management" – have changed the way we view business. His work on broader issues and trends – such as "Beyond Certainty" – has changed the way we view society. In "The Second Curve", he builds on a life's work to glimpse into the future and see what challenges and opportunities lie ahead. He looks at current trends in capitalism and asks whether it is a sustainable ...
Jan 30, 2020•1 hr 7 min•Season 3Ep. 196
Today’s episode introduces New hope for those suffering from conditions like depression, anxiety, bipolar disorder, addictions, PTSD, ADHD and more. Though incidence of these conditions is skyrocketing, for the past four decades standard treatment hasn’t much changed, and success rates in treating them have barely improved, either. Meanwhile, the stigma of the “mental illness” label―damaging and devastating on its own―can often prevent sufferers from getting the help they need. Today’s guest is ...
Jan 23, 2020•1 hr 5 min•Season 3Ep. 195
It is known as the bible for startups and the best investment a startup can make. A startup without customers is like a day without oxygen, and the Startup Owners Manual helps founders get it right and shows you how to get, keep, and grow customers, literally every step of the way. This manual walks entrepreneurs step-by-step through the proven, world-renowned Customer Development process for getting startups right the first time. The Customer Development process was developed by a Silicon Valle...
Jan 16, 2020•56 min•Season 3Ep. 194
'ZEST' equates to zing, enthusiasm, energy, gusto, eagerness, zeal and fervour. It also suggests a tang, a sharpness. It's the opposite of bland. Today’s book called ZEST is not just a book on personal development. There are an awful lot of those. Zest is a catalyst, a spark that ignites your remembering of what makes you, in a word, you. It drives you to rethink, rejuvenate and reinvent. It also contains a touch of the revolutions. Have you, as a grown-up, fallen into the trap of becoming a Gro...
Jan 09, 2020•39 min•Season 3Ep. 193
Why are we obsessed with the thing as we want - only to be bored when we get them? Why is addiction perfectly logical to an addict? Why does love change so quickly from passion to indifference? Why are some people, die-hard liberals and others hardcore conservatives? Why are we always hopeful for solutions even in the darkest times—and so good at figuring them out? The answer is found in a single chemical in your brain: dopamine . Dopamine ensured the survival of early man. Thousands of years la...
Jan 02, 2020•1 hr 15 min•Season 3Ep. 192
Today's guest argues that it was cooking that caused the extraordinary transformation of our ancestors from apelike beings to Homo erectus. At the heart of this episode lies an explosive new idea: the habit of eating cooked rather than raw food permitted the digestive tract to shrink and the human brain to grow, helped structure human society, and created the male-female division of labour. As our ancestors adapted to using fire, humans emerged as "the cooking apes”. Covering everything from foo...
Dec 26, 2019•50 min
The way we work is broken. It takes forever to get anything done. Meetings and emails are incessant. Bureaucracy stifles talent and creativity. Is this really the best we can do? Aaron Dignan teaches companies how to eliminate red tape, tap into collective intelligence, and rethink long-held traditions that no longer make sense. In "Brave New Work", he shows you how to revolutionise the way you, your team, and your company works forever. Have fewer but better meetings Create a culture of honesty...
Dec 19, 2019•53 min•Season 2Ep. 190
This episode offers practical guidance for teams and organisations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the int...
Dec 12, 2019•43 min•Season 2Ep. 189
Today’s episode offers a bit of perspective and a lot of insight for anyone seeking long-term success. Success in business is spelled M-O-R-E: better results, faster growth, more revenue, greater efficiency. Do more. Make more. Achieve more. And do it now. Eventually, ambition turns to stress, then to frenzy, then to emptiness as once-ambitious workers endlessly trudge the hamster wheel chasing the next promotion. While top-level performance is the holy grail of business at all levels, there is ...
Dec 05, 2019•1 hr 5 min•Season 2Ep. 188
Today’s episode offers innovators, entrepreneurs creatives and marketing professionals a non-tech guide to artificial intelligence and machine learning —twin technologies that stand poised to revolutionise the way we exist in business and life. The future is here, and we are in the thick of it; AI and ML are already in our lives every day, whether we know it or not. The technology continues to evolve and grow, but the capabilities that make these tools world-changing for marketers are already he...
Nov 28, 2019•57 min•Season 2Ep. 187
It is rare today for employees to stay with one organisation for the long tenures that were the norm before the Great Recession. In fact, "job hopping" is the new norm, especially for Millennials. So how can you create a culture where will stay or return? This episode shares how to leverage this fact rather than fear it. By engendering a lifetime of loyalty from former employees, leaders can see them return in the form of customers, partners, clients, advocates, contractors, and even returning e...
Nov 21, 2019•46 min•Season 2Ep. 186
“A common trend we see is that experts in a field can become dogmatic and close-minded over time and they simply lose some of the intellectual curiosity that they had at the outset of their careers. And because they fail to question certain assumptions that they've made historically they aren’t listening to those new voices.” - Michael Roberto Today’s episode is an exploration of the creative process and how organisations can clear the way for innovation. In many organisations, creative individu...
Nov 14, 2019•52 min•Season 2Ep. 185
This episode touches on a pioneering account that sets out to understand the structure of the human brain – the place where mind meets matter. Until recently, the left hemisphere of our brain has been seen as the ‘rational’ side, the superior partner to the right. But is this distinction true? Drawing on a vast body of experimental research, our guest argues that while our left brain makes for a wonderful servant, it is a very poor master. As he shows, it is the right side, which is the more rel...
Nov 07, 2019•1 hr 29 min•Season 2Ep. 184
“The highest success in any kind of activity - from child rearing and education to business and governance to ecosystems regeneration and spiritual practice - comes from seeing every person as unique and capable of participating in the evolution of systems and programmes ” - Carol Sanford “ Peer Review is the Foundation for Measuring Employee Performance. But does it help employees realise their full potential? Does feedback improve a company’s bottom line? No More Feedback is book one in our gu...
Oct 31, 2019•53 min•Season 2Ep. 183
"Artificial Intelligence: How 50 Successful Companies Used AI and Machine Learning to Solve Problems in Practice" is a fascinating look into how companies use AI and machine learning to solve problems The rapidly evolving field of artificial intelligence has expanded beyond research labs and computer science departments and made its way into the mainstream business environment. Artificial intelligence and machine learning are cited as the most important modern business trends to drive success. A...
Oct 24, 2019•53 min•Season 2Ep. 182
Somewhere along the way, we got distracted. As much as we multitask, love our devices and feel like we're in control, deep down we know that something is off. Shortened attention spans, declines in critical thinking, lack of sleep, self-doubt, and decreased creativity are just some effects coming to light in an age of digital distraction. It's time to reclaim our lives. It's time to take control. Lifescale is a journey of self-discovery and growth. It's about getting back into balance and remast...
Oct 17, 2019•28 min•Season 2Ep. 181
If approximately 70 percent of all businesses are family businesses, and two out of three don't survive to the next generation, what can you do to make sure your business will survive and thrive? Today’s episode comes clean with much-needed info on nitty-gritty issues, such as entitlement, letting employees (even family members) go when they just aren't working out, compensation, including: Your kids in the business (when to bring them in, help them move up, and prep them to take over), Sharehol...
Oct 10, 2019•47 min•Season 2Ep. 180
Our guest today presents a practical approach to ensure that your employees perform at their highest possible levels. It’s not about increasing salaries, offering huge bonuses, or investing in the latest employee engagement tools. The real answer is simpler, deeper, and longer-lasting: getting your people to love where they work. He takes us step by step through the process of building a lasting emotional connection between your staff and your company. His proven strategy is founded on five key ...
Oct 03, 2019•41 min•Season 2Ep. 179
Nearly all scientists who study the biology of aging agree that we will someday be able to substantially slow down the aging process. Today’s guest is perhaps the most bullish of all such researchers and believes that the key biomedical technology required to eliminate aging-derived debilitation and death - is now within reach. In his book, he and his research assistant Michael Rae describe the details of this biotechnology. They explain that the aging of the human body, just like the aging of m...
Sep 26, 2019•38 min•Season 2Ep. 178
This episode focuses on the business story of Walt Disney and the company he built. Combining a unique blend of entrepreneurship, creativity, innovation, and a relentless drive to bring out the best in his teams, Walt Disney created one of the most successful ventures in business history. Outlining the specific processes of the company, our guest provides us with the tools we need to embrace our own entrepreneurial leadership style, to lead effectively, to be more innovative, and to build a succ...
Sep 19, 2019•57 min•Season 2Ep. 177
Do you want more from work than just a paycheque or a title? Are you ready to manifest a work life rooted in joy, purpose, and contentment? Career expert Kourtney Whitehead will guide you on a self-discovery journey to bridge the gap between your spiritual life and your work and help you bring intention and satisfaction to your professional life. In Working Whole, she shares eight principles that will free you to be inspired and joyful in your life and work callings. She advises that when we com...
Sep 12, 2019•55 min•Season 2Ep. 176
Today’s guest offers a unique pathway toward identifying the right career, finding the ideal job and developing a moral compass--the solid value system that will then anchor us in our professional lives. With a creative and engaging mix of coaching practice, management theories, case studies and personal story-telling, this book helps us to identify both our own compass—which relates to integrity, passion and internal value systems—and radar—which helps us to understand organisational complexity...
Sep 05, 2019•1 hr 1 min•Season 2Ep. 175
Today’s guest has sparked an international debate by revealing the “mind hacks” Facebook, Apple, Google, and Instagram use to get you and your children hooked on their products. In Offline, he delivers an eye-opening research-based journey into the world of tech giants, smartphones, social engineering, and subconscious manipulation. This provocative work shows you how digital devices change individuals and communities for better and worse. A must-read if you or your kids use smartphones or table...
Aug 29, 2019•46 min•Season 1Ep. 174
