The Home Service Expert Podcast - podcast cover

The Home Service Expert Podcast

Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnisthomeserviceexpert.com
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.

Episodes

Mastering the Art of Franchising with Jeff Dudan

In this episode, Jeff Dudan delves into the intricacies of franchising, emphasizing the importance of personal control and decision-making in business. He discusses the high failure rates of franchisees, the passion required for successful franchising, and the growth potential within the service industry. He also touches on the transition from being an operator to an entrepreneur, the significance of personal standards, and the quest for purpose beyond business success: the importance of communi...

Apr 25, 20251 hr 13 minEp. 410

Understanding the Complexities of the Commercial Landscape with Josh Young

In this conversation, Josh Young discusses the challenges and successes in the commercial construction industry, focusing on business growth, leadership, and the impact of private equity. He explores the importance of pushing team members to exceed their limits, learning from mistakes, and the complexities of navigating the commercial landscape. The discussion covers strategizing for scaling businesses, restructuring profitability for sustainability, and maximizing productivity through effective...

Apr 18, 202555 minEp. 409

Mastering Client Mindsets for Better Engagement with Dr. Chris Phelps

In this conversation, Dr. Chris Phelps shares his journey in dental marketing and the principles of influence that transformed his business. He discusses the importance of commitment within teams, understanding client mindsets, and the techniques of pre-suasion to enhance client engagement. Phelps also emphasizes the implementation of membership plans as a successful strategy in his practice, while addressing the ethical considerations of using influence in business. He also delves into the seve...

Apr 11, 20251 hr 11 minEp. 408

Unlocking the Millionaire Mindset with Brian Kaskavalciyan

In this conversation, Tommy Mello and Brian Kaskavalciyan discuss the mindset and strategies necessary for achieving success in business. Brian emphasizes the importance of building a supportive network, understanding market dynamics, and the necessity of creating a profitable business model. Additionally, Brian highlights the value of mentorship and mastermind groups in personal and professional growth, the significance of investing in oneself, and the process of building a profitable business ...

Apr 04, 20251 hr 16 minEp. 407

Building a Business That Thrives Without You with Mike Andes

Tommy sits down with Mike Andes, CEO of Augusta Lawn and host of the Home Service Millionaire podcast. Mike discusses his journey in the landscaping industry, the challenges of franchising, and the importance of building systems in your business. They discuss the challenges faced by young entrepreneurs and the strategies for turning around struggling businesses, emphasizing the need for a mindset shift towards profitability and growth. Don’t forget to register for Tommy’s event, Freedom 2025! Th...

Mar 28, 202559 minEp. 406

From Convict to CEO - A Journey of Transformation with Weldon Long

In this episode, Tommy talks with Weldon Long, an ex-con turned successful entrepreneur, author, and CEO. Weldon shares his journey of overcoming adversity and the powerful mindset shifts that fueled his success. They dive into essential topics such as the role of transparency in sales, understanding customer expectations, and building trust. Weldon also discusses the future of sales, the impact of mindset on personal growth, and how simple marketing techniques and storytelling can drive busines...

Mar 21, 20251 hr 4 minEp. 405

The Path to Meaningful Change with JD Ploetz

In this episode, JD Ploetz, a long-time area manager at Tommy’s company, shares his journey as a seasoned leader and manager, growth, leadership, and overcoming challenges in the trades industry. JD reflects on his early days as a technician and the evolution of his role into management, eventually overseeing multiple locations. He opens up about the struggles of managing people, balancing business growth, and the importance of leadership in creating a successful team culture. JD also discusses ...

Mar 14, 20251 hr 7 minEp. 404

The Art of Building Trust in Marketing with John Jantsch

In this episode, Tommy speaks with John Jantsch, a marketing expert and founder of Duct Tape Marketing, about the critical role of marketing in small business success. John is an expert at creating marketing strategies, building trust with customers, and creating tailored marketing systems for small and large businesses. In this episode, John provides actionable strategies for generating leads and retaining customers through effective sales training and referral systems, and gives his advice on ...

Mar 07, 202554 minEp. 403

Staying Competitive by Adopting AI to Optimize Efficiency

Boris Valkov is the Co-Founder & CEO at Lace, and a technology leader with expertise in artificial intelligence and machine learning. With a background in engineering leadership at top tech companies, he is dedicated to bringing AI-driven solutions to the home service industry. His work focuses on optimizing call center operations, improving booking rates, and helping businesses unlock new growth opportunities through data-driven decision-making. In this episode, we talked about common call cent...

Feb 28, 202543 minEp. 402

Q&A With Tommy - Stop Trading Time for Money: How to Build a Self-Sustaining Business

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about lead generation, delegation, financial intellige...

Feb 21, 202556 minEp. 401

Hustle vs. Leadership: The Right Moves that Change Everything for Your Business

DJ Carroll is the CEO of Carroll Media. He is an expert on sales psychology and advertising strategy, focused on helping others achieve their business goals. As an author and speaker, he travels the country motivating and training entrepreneurs in social media strategies and how to make the most of their advertising budget. In this episode, we talked about employee support, AI integration in business, profitability strategies...

Feb 14, 20251 hr 1 minEp. 400

Building a Winning Culture: Lessons from a Former Addict and Elite Athlete

Tony Hoffman is the Founder of PH Wellness, a drug and alcohol addiction treatment facility in Southern California. After being released from prison in 2008, Tony overcame his addiction and achieved significant milestones as a former BMX Elite Pro, including placing 2nd at the 2016 World Championships. In this episode, we talked about mental health, addiction recovery, habits...

Feb 07, 20251 hr 9 minEp. 399

Re-Air: Buying Back Your Time with Dan Martell

This week we're re-airing an episode from 2023 with business LEGEND Dan Martell. Dan Martell is the founder and CEO of SaaS Academy. He is a serial entrepreneur, investor, and coach who has helped thousands of entrepreneurs worldwide build successful businesses. He is passionate about helping entrepreneurs achieve their goals and has consequently developed a range of resources to support them, including his podcast, "The Martell Method," and his best-selling book, "Buy Back Your Time." Don't for...

Jan 31, 20251 hr 1 minEp. 398

Q&A With Tommy - Doubling Down on Core Markets and Rethinking Expansion Strategies

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about operational efficiency, branding, team managemen...

Jan 24, 20251 hr 2 minEp. 397

The Homegrown Advantage: Why Training From Scratch Beats Hiring Experience

Chris Lee and Daryl Kelly are long-time business partners and entrepreneurs, known for co-founding Solgen Power, a solar energy company that rapidly scaled to over $200 million in revenue through innovative sales strategies and operational excellence. In this episode, we talked about scaling operations, maintaining margins, long-term partnerships, home-grown talent development...

Jan 17, 20251 hr 31 minEp. 396

Achieving 500% Productivity Through Flow States

Steven Kotler is the Executive Director of the Flow Research Collective and a leading expert in peak performance. He is an 11-time national bestselling author, known for successful books such as “The Art of Impossible,” and “The Future is Faster Than You Think.” In this episode, we talked about the science and application of flow, recovery and energy management, motivation and goal-setting…

Jan 10, 20252 hr 8 minEp. 395

Building a Team That Builds the Business: How to Recruit Strategically

J.J. Levenske is the President and Co-Founder of Bleuwave, a company that provides facilities-based solutions for its clients. J.J. has over 30 years of experience in the construction and business solutions industry, and is a past board member at Vistage Worldwide, Inc., a global CEO peer advisory and executive coaching organization. He is also the host at MAC & Bleu, a podcast covering all things related to Building the Future. In this episode, we talked about team building, mergers and acquisi...

Jan 03, 20251 hr 8 minEp. 394

Q&A With Tommy - Elevating Your Workforce in 2025

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about hiring, marketing budgets, valuation…...

Dec 27, 202447 minEp. 393

Don’t Go Broke Trying to Get Rich with Ryan Pineda

Ryan Pineda is a successful real estate investor, entrepreneur, and author of The Wealthy Way, with over $100 million in investments and multiple thriving businesses. In this episode, we talked about wealth-life balance, personal branding, real estate market and investments, influence...

Dec 20, 202456 minEp. 392

Mastering the Art of Negotiation with Chris Voss

Chris Voss is the world's #1 Negotiation Coach and CEO at The Black Swan Group, a negotiation consultancy serving Fortune 500 companies globally. He represented the U.S. in international conferences and served as the FBI’s hostage negotiation representative on the National Security Council’s Hostage Working Group. In this episode, we talked about negotiation techniques, ethical influence, systems thinking...

Dec 13, 20241 hr 17 minEp. 391

Breaking Down the Science of Virality with Brendan Kane

Brendan Kane is a Managing Partner at Hook Point. He is a digital marketing expert who has been helping top brands and celebrities create viral content since 2005. Overseeing $300 million in marketing spend, he has worked with major corporations like MTV, Paramount Pictures, and IKEA, generating over $1 billion in revenue. His celebrity clients include Taylor Swift, Rihanna, and Adriana Lima, for whom he crafted successful digital strategies. Brendan is also the best-selling author of “One Milli...

Dec 06, 20241 hrEp. 390

Role-Playing Sales Objections: Pro Sales Tactics That Work

Brian Burton is the General Manager of Benjamin Franklin Plumbing Phoenix and the host of the Waste No Day Podcast. He previously served as VP of Sales for One Hour Heating and Air Conditioning of Southeast PA and was an Operations Manager at Rohrer’s Mister Sparky Electric. Logan Altland is the #1 salesman at Mister Sparky, holding the position for two consecutive years, and brings over a decade of experience as an electrician. In this episode, we talked about sales tactics, customer interactio...

Nov 29, 20241 hr 8 minEp. 389

Q&A With Tommy - Refining Training Programs to Recruit and Retain A-Players

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business intelligence, employee accountability, ...

Nov 22, 20241 hr 8 minEp. 388

Keep Them Coming Back with Proven Client Retention Strategies

Ismael Valdez is the Owner and CEO of Nexgen Air Conditioning Heating and Plumbing, a $100 million Southern California company that highlights superior customer service, data efficiency, and a highly-trained staff of technicians and contractors. From initially working as a “counter guy” at a wholesale distributor to expanding his own HVAC company, Ismael has emerged as one of the most innovative figures in the home services sector. Travis Ringe is the President of ProSkill Plumbing, Heating & Ai...

Nov 15, 20241 hr 8 minEp. 387

Transforming Data into More Calls and Better Conversions

Chris Yano is the CEO of RYNO Strategic Solutions and has been leading the company since 2008. He is an experienced business owner, investor, and philanthropist with a heart for the trades and a successful history working in the home services digital marketing and advertising industry. Chris is also the host of the popular “To The Point Home Services Podcast,” which offers marketing solutions to help more companies grow. In this episode, we talked about data-driven business decision-making, digi...

Nov 08, 202449 minEp. 386

Driving Growth Through Private Equity Partnerships to Scale Home Service Brands

Rob Parker and Eric Van Dam are Managing Directors and Co-Heads of Residential Services at Piper Sandler. Rob was one of the founders of Quarton Partners. He has advised public and private clients on numerous mergers, acquisitions, LBO, cross border, and capital raising transactions across a variety of industries. Eric, on the other hand, brings over 15 years of experience from over 100 transactions. Eric expertise lies in middle market mergers and acquisitions engagements. In this episode, we t...

Nov 01, 20241 hr 22 minEp. 385

Mastering the Principles of Influence with Dr. Robert Cialdini

Dr. Robert Cialdini is the Founder of Cialdini Institute and the President of Influence at Work. Recognized as the “Godfather of influence,” he is known for his cutting edge scientific research and ethical business and policy applications. Dr. Cialdini is also the New York Times Bestselling Author of “Influence” and “Pre-suasion.” In this episode, we talked about principles of influence, ethical persuasion, personal development...

Oct 25, 20241 hr 12 minEp. 384

Q&A With Tommy - Taking Market Share: How to Manage Finances and Scale Without Debt

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about customer service, finance and credit, talent ret...

Oct 18, 202458 minEp. 383

Unlocking Success by Combining Visionary Thinking with Consistent Execution

Benny Fisher is the Founder of The Big Fish Contracting Company. He is an experienced public speaker, business consultant, and marketer. Benny has earned a reputation for outstanding customer satisfaction, gaining several awards including, GAF Master Elite Contractor, GAF President’s Award, Beacon Lighthouse Award, Angie Super Service, and hundreds of 5-Star Google reviews. In this episode, we talked about personal growth, delegation techniques, personal branding......

Oct 11, 20241 hr 2 minEp. 382

Implementing Bulletproof Systems to Build a Scalable, High-Performance Team

Cameron Herold is the Founder of the COO Alliance & Second In Command Podcast. Known as “The CEO Whisperer” and a business growth guru, he earned his reputation by guiding CEO & COO clients to double their profit and double their revenue in just three years or less. In this episode, we talked about scalable systems, employee development, delegation...

Oct 04, 20241 hr 11 minEp. 381
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