The Home Service Expert Podcast - podcast cover

The Home Service Expert Podcast

Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnisthomeserviceexpert.com
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.

Episodes

How to Develop Mental Toughness to Edge Out The Competition

Andy Elliott is the CEO and Co-founder of The Elliott Group, the fastest growing automotive sales training company and virtual training program in the world which currently trains 185,000 salespeople across the globe. He also runs the largest car sales training channel on Youtube while hosting a live automotive sales seminar called “The Master Closer Seminar” based in Scottsdale, Arizona. In this episode, we talked about work ethics, mental toughness, sales tactics...

Sep 27, 202459 minEp. 380

Q&A With Tommy - Moving Beyond Revenue Goals for Lasting Success

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about profitability, mindset shifts, equity incentive ...

Sep 20, 202455 minEp. 379

Mastering Arbitrage and Turning Small Acquisitions into Big Gains

Travis Ringe is the President of ProSkill Plumbing, Heating & Air, the Phoenix Area's Premier plumbing, heating and air conditioning service contractor. Proskill Plumbing was established in 2008 by Travis and his brother Tyler, who both grew up in a family of tradesmen. In this episode, we talked about arbitrage, roll-up strategy, health and fitness, customer retention...

Sep 13, 202459 minEp. 378

Building a High-Performance Team: Insights from a Multi-Million Dollar Home Services Powerhouse

Chad Peterman is the president of Peterman Brothers Heating, Cooling & Plumbing, a family-owned, full-service HVAC & plumbing company located in Indiana. It was recognized as the 2019 Residential Contractor of the Year by Plumbing & Mechanical. He is also the host of the Can’t Stop the Growth Podcast. In this episode, we talked about greenfield, networking, personnel management, operational metrics…

Sep 10, 202456 minEp. 377

Growth Without Burnout: Balancing Team Wellness with Business Success

Aaron Gaynor is the owner and CEO of Eco Plumbers, a residential plumbing company with a full range of eco-friendly products and services. With a decade’s worth of experience as a licensed green plumber, Aaron has grown his business to a team of 87 strong, even guiding it through a recession-battered economy. In this episode, we talked about rebranding, operational excellence, EBITDA, decision-making...

Sep 06, 20241 hr 1 minEp. 376

Crafting Systems for Success: Mastering Implementation To Fast-Track Your Business Growth

Howard Partridge is the President of Phenomenal Products Inc., a company dedicated to equipping small business owners with the systems and strategies needed to build successful businesses. He is an international business coach and the best-selling author of “The Power of Community.” In this episode, we talked about system implementation, business relationships, communities, time management…

Sep 03, 20241 hrEp. 375

How to Optimize Every Stage of Your Marketing Funnel for Maximum ROI

Jim Leslie was the former Chief Technology Officer and Chief Marketing Officer of A1 Garage Door Service. He is Tommy’s go-to guy for building software needed by A1, and is also a great contributor to the success of organizing Vertical Track and the Freedom events. In this episode, we talked about talent acquisition, lead conversion, marketing and operations...

Aug 30, 20241 hr 7 minEp. 374

Secrets to Service Champions’ $500M Success with Leland Smith

Leland Smith is the Founder of Service Champions Heating & Air Conditioning, an industry leader that continues to provide homeowners in Southern California with services beyond expectations. In this episode, we talked about recruitment practices, training & development, happy money promises...

Aug 27, 20241 hr 1 minEp. 373

Q&A With Tommy - Proven Strategies for Marketing, Leadership, and Organizational Success

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about digital marketing, task delegation, smart networ...

Aug 23, 20241 hr 3 minEp. 372

Ken Goodrich’s Proven Strategies to Build and Grow a Sellable Business

Ken Goodrich is an expert in business process, negotiation, mergers and acquisition, business planning and operations management. As Chairman of Goettl, he is widely recognized by organizations such as the Las Vegas Business Press, Top 40 Under 40 Professionals, and the Business Professional of the Year Success Club. In this episode, we talked about selling businesses, mentorship, hiring practices…

Aug 20, 20241 hrEp. 371

Streamlining Your Operations with the Right Tools and Talent

Tom Howard is the VP of Customer Experience at ServiceTitan. An experienced home service entrepreneur and consultant, Tom owns multiple residential and commercial service companies in California, including a pest control company and an HVAC company. In this episode, we talked about budget management, automation tools, financing, marketing strategies...

Aug 16, 20241 hr 1 minEp. 370

The Secret Growth Strategy of Multi-Million Dollar Entrepreneurs: Building Relationships

Steve Sims is an entrepreneur, speaker and coach. He was labeled “The Real Life Wizard of Oz” by Entrepreneur Magazine for his experience with teaching the art of communication and helping businesses accelerate their goals. He is also the author of the best-selling book “Bluefishing: The Art of Making Things Happen.” In this episode, we talked about networking strategies, branding, mentorship...

Aug 09, 202459 minEp. 369

Embracing Financial Transparency to Build Accountability in Your Organization

Ellen Rohr is the co-founder of Zoom Drain and the Brand + Industry Marketing Lead for Service Titan. She has worked as a columnist for Huffington Post, PHC News, and is a contributor to many business journals and trade magazines. In this episode, we talked about financial literacy, debt management, profit margins…

Aug 02, 20241 hr 2 minEp. 368

Q&A With Tommy - Stacking the Deck with A-Plus Leaders and Top Talent

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about digital marketing, task delegation, smart networ...

Jul 26, 202459 minEp. 367

Transforming the Hustler Into A Resilient Leader with Keith Mercurio

Keith Mercurio is the Senior Director of Executive Success of ServiceTitan, and CEO & Founder at Ethical Influence Global. Keith has spoken to nearly 20,000 people on the topics of leadership, influence, sales, and personal development. He has also guided over 600 businesses and transformed their own leadership identity and led unprecedented growth for their teams. In this episode, we talked about building relationships, personal transformation, mental health......

Jul 19, 202451 minEp. 366

From Idea to Implementation: How To Get Things Done Right And Fast

David Cogan is the Founder of Eliances (Where Entrepreneurs Align), a vast private community of diverse leaders, including celebrities and billionaires. With corporate experience from IBM and Microsoft, he's also a successful serial entrepreneur in e-commerce, healthcare, and more. David is a Docusign Global Advisory Board Member, an adjunct college professor, and an advisor to Eureka Loft, a mayoral initiative. In this episode, we talked about work-life balance, time management, launching strat...

Jul 12, 20241 hr 23 minEp. 365

Developing a Family-Oriented Business Culture to Improve Employee Retention

Eduard Mirzoian is the CEO of RESTORERZ - Emergency Services, the most trusted and technologically advanced emergency restoration company in Southern California. He has a Bachelor’s degree in Architecture from the University of Nevada - Las Vegas and he previously worked as an Operations Manager at Dry Tech Restoration for more than ten years. In this episode, we talked about the restoration industry, building client relationships, insurance companies…

Jul 05, 20241 hr 31 minEp. 364

Q&A With Tommy - Scaling Your Growth with Financials, Recruitment, and Online Marketing

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business efficiency, online brand presence, scal...

Jun 28, 20241 hr 5 minEp. 363

The Right People, Processes, and Leadership Styles For Success

Brian Davenport is the Senior Vice President of Operations at A1 Garage Door Services and former Regional VP of Operations. Part of his role at the company is to find new talent and lead people to their full potential. His other specialties include executive leadership, customer service excellence, and personal development. In this episode, we talked about effective meetings, employee behavior patterns, operations…

Jun 21, 20241 hr 8 minEp. 362

From Addiction to Achievement: How Mental Health Fuels Business Growth

Dr. Anna Lembke is a professor of psychiatry at Stanford University School of Medicine and chief of the Stanford Addiction Medicine Dual Diagnosis Clinic. She appeared in the Netflix documentary The Social Dilemma, an unvarnished look at the impact of social media on our lives and is also the author of “Dopamine Nation: Finding Balance in the Age of Indulgence,” an instant New York Times Bestseller. In this episode, we talked about addiction psychology, mental illness, treatment, productivity ha...

Jun 14, 20241 hr 20 minEp. 361

Inside The Franchise Playbook: From Startups to Scalable Empires

Dan Claps is the Chief Executive Officer & Co-Founder of Voda Cleaning & Restoration, a successful Franchise Playbook Brand. He’s a serial entrepreneur in the franchise space who joined Murphy Business and Financial Corporation as the franchise system's youngest Business Broker in 2014. In this episode, we talked about franchising strategies, local service ads, lead generation...

Jun 07, 20241 hr 32 minEp. 360

Unlocking Millionaire Success Habits with Dean Graziosi

Dean Graziosi is the co-founder of Mastermind.com. He is a professional speaker, host of the “Own YOUR Future Podcast,” and the New York Times bestselling author of “Millionaire Success Habits” and “The Underdog Advantage.” In this episode, we talked about work-life balance, product strategies, marketing initiatives...

May 31, 20241 hr 16 minEp. 359

Q&A With Tommy - Maximizing Local Leads and Clicks for Your Business

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through Home Service Freedom and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about marketing investments, equity programs, advertisement ...

May 24, 20241 hr 1 minEp. 358

An Inside Look Into A1 Garage Doors’ Strategies for Cultivating Top-tier Technicians

Alisa Imperial is a Project Manager at A1 Garage Door Services, where she leads a team dedicated to providing leadership and support to industry leaders in home services. Prior to joining the company, she spent over ten years at Spectra, where she worked as a Regional Human Resource Operations Manager during her final year. In this episode, we talked about technician training, customer service, ride-along forms, employee engagement…

May 17, 202457 minEp. 357

How to Scale a Highly Profitable Brand: Innovating and Marketing for Success

Chris Hunter is the co-founder and CEO of Koia, a plant-based beverage company that produces refrigerated vegan protein shakes. He previously co-founded Phusion Projects Inc., the company behind the alcoholic energy drink Four Loko and is the author of “Blackout Punch: An Entrepreneur’s Journey from Chaos to Clarity.” In this episode, we talked about business risks, resilience, distribution & marketing strategies…

May 10, 20241 hr 14 minEp. 356

Transforming Conversations into Conversions: Strategies for Sales Success

Joe Crisara is a worldwide sales educator, and entrepreneur, and has earned the title of America’s Service Sales Coach, He combines 40 years of contracting experience with strong expertise in performing “Pure Motive Service.” He co-developed a sales educational firm and website for HVAC, plumbing, and electrical service contractors, www.ContractorSelling.com, that helps thousands of owners, managers, service techs, and salespeople in the home service industry. In this episode, we talked about cu...

May 03, 20241 hr 5 minEp. 355

The Power of Sales Psychology to Drive More Revenue And Profits

Jeremy Miner is the Founder of the Neuro-Persuasion Sales Method and an internationally recognized sales coach who has taught thousands of people how to increase their sales skills. He is ranked as the 45th highest-earning producer worldwide, with earnings as a commission-only rep reaching seven figures annually. Over the years, he has helped 140,000 salespeople from Fortune 500 and SMB companies triple their sales results, while his work has been featured in USA Today, Yahoo Finance, and others...

Apr 26, 20241 hr 21 minEp. 354

Q&A With Tommy - Strategic Methods For Expanding A Business Sustainably

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about investments, scaling businesses, CRM systems…...

Apr 19, 20241 hr 2 minEp. 353

Accelerating Business Growth through Text Messaging and Automation

Ryan Fenn is the Founder and CEO of CHIIRP, a platform strategically crafted to streamline follow-up messaging for home service businesses, resulting in heightened ROI. Through the implementation of text messaging automation, Ryan established CHIIRP after being inspired by the success of scaling his windshield repair business from a single location to nine. In this episode, we talked about automation, lead generation, text message promotion…

Apr 12, 20241 hrEp. 352

Maximizing Energy and Impact with The Ten Disciplines

Gino Wickman is the founder of EOS Worldwide, an organization that helps tens of thousands of businesses implement EOS with the aid of an international team and online support. He is also the author of the award-winning, best-selling book Traction: Get a Grip on Your Business, which has sold over 1 million copies, as well as five other books in the Traction Library that have sold over 2 million copies. In this episode, we talked about inner worlds, peace, self-awareness, entrepreneurial spirit, ...

Apr 05, 20241 hr 5 minEp. 351
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