THE ECOMMERCE EDGE Podcast with Jason Greenwood - podcast cover

THE ECOMMERCE EDGE Podcast with Jason Greenwood

Jason Greenwoodwww.greenwoodconsulting.net
Welcome to THE ECOMMERCE EDGE Podcast (formerly At the Coalface). - THE ECOMMERCE EDGE brings you the very best in eCommerce, Omnichannel and Retail tech & trends. We cover key topics such as eCommerce Mentorship, B2B eCommerce and eCommerce technology. - With 23+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business.

Episodes

E166: Talking Automated eCommerce Demand Planning & Inventory Management at Scale w/ Adii Pienaar, Cogsy - At the Coalface Podcast - 03 November 2022

Adii is Founder of COGSY - https://cogsy.com As an original Co-Founder of WooCommerce, Adii knows eCommerce from the inside out Adii recognised the challenges that eCommerce retailers have with inventory and demand planning and he built COGSY to address these challenges COGSY is a SaaS platform for eCommerce demand planning Stockouts cost retailers ~$1T every year - Cogsy, helps retailers prevent stock-outs, generate 40% more revenue, and save 20+ hours a week managing inventory. COGSY has out o...

Nov 02, 202256 min

E165: 🎓Mentoring Moments #11 | Mentorship Learnings, Personal vs Corporate Brand for Marketing, Happiness vs Career Development and More! | 01 November 2022

Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, h...

Oct 31, 202246 min

E164: Talking Consumer Like CX for B2B Fintech w/ Reed Switzer & Thomas Rein, Hopscotch - At the Coalface Podcast - 27 October 2022

Reed is Founder & CEO and Thomas is the Head of Product Strategy at Hopscotch - https://gohopscotch.com Hopscotch is a Fintech startup that aims to bring instant, fee-free payments to small business. You can think of Hopscotch like the Venmo or Cash App of B2B payments Hopscotch is also bringing accounts receivable based factored operating capital lending to small business via Hopscotch Flow - helping businesses smooth gaps in their cashflow and grow more quickly In this episode, Jason, Reed and...

Oct 26, 202246 min

E163: 🎓Mentoring Moments #10 | Building eCommerce Side Hustles, Drop Shipping & Subscriptions, Prioritising Content Creation and More! | 25 October 2022

Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, h...

Oct 24, 202250 min

E162: Talking Digital Intelligence & Analytics Infused Truck Based Ad Media w/ Max Flannery, Adgile - At the Coalface Podcast - 20 October 2022

Max is the Co-Founder & President of Adgile - https://www.adgile.co Adgile is a 'new media' marketplace and tech platform for brands Adgile takes traditional, truck/vehicle based static ad media placements and ads a layer of intelligence, analytics and conversion tracking that proves the ROI of each mobile placement Adgile has some of the most premium and exclusive vehicle based ad inventory available in the USA - and they have added the digital smarts overlay required to make it highly attracti...

Oct 19, 202247 min

E161: 🎓Mentoring Moments #9 | Growing Existing Agency<>Client Relationships, Agency Ops/Expansion, Making Time for Content Creation, eCommerce Profitability Imperative and More! | 18 October 2022

Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, h...

Oct 17, 202241 min

E160: Talking How To Leverage Dynamic eCommerce Pricing As Your Secret Profitability Weapon w/ Burc Tanir, Prisync - At the Coalface Podcast - 13 October 2022

Burc is the CEO & Co-Founder of Prisync - https://prisync.com Prisync is a SaaS based, competitor price tracking, monitoring and dynamic repricing engine Prisync helps eCommerce brands recover lost revenue and profits by ensuring they are always price competitive on the products they sell A key stat from the pod: around 70% of the price movements that Prisync recommends are UP, not down! In this episode, Jason and Burc discuss the power of pricing and how eCommerce brands can and should leverage...

Oct 12, 202248 min

E159: 🎓Mentoring Moments #8 | To Headless or Not To Headless, That is the Question w/Guest Mentor Jonathan Day, Aligent | 11 October 2022

For this session, we have the amazing Jonathan Day, Founder & MD of Aligent Consulting Australia as our guest mentor! Jonathan discusses all things headless commerce on this episode of Mentoring Moments with Jason Greenwood Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus s...

Oct 10, 20221 hr 3 min

E158: Talking How To Make eCommerce Customers Your Biggest Influencers & Fans w/ Eugene Yao, eVouch - At the Coalface Podcast - 06 October 2022

Eugene is the Co-Founder & CEO of eVouch - https://www.evouchapp.com eVouch is a Shopify App that helps brands leverage the social influence and reach of their existing customers eVouch allows brands to incentivise customers to share their purchase on their Instagram Stories as UGC (User Generated Content) via a single click widget on the Shopify order success page eVouch makes it easy to generate & capture in the moment social UGC at the point of purchase In this episode, Jason and Eugene discu...

Oct 05, 202239 min

E157: 🎓Mentoring Moments #7 | Managing Agency Retainer Engagements, Managing eCommerce Profitability and More! | 04 October 2022

Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, h...

Oct 03, 202246 min

E156: Talking Advanced Cross-Border Commerce w/ Andrew Spencer, Zonos - At the Coalface Podcast - 29 September 2022

Andrew is the VP of Engineering at Zonos - https://zonos.com Zonos is a SaaS based, API first, end-to-end cross-border commerce solution Zonos helps brands simplify and scale international commerce including payments and anti-fraud Zonos helps calculate & collect duty, taxes and fees and quote landed costs In this episode, Jason and Andrew discuss the complexity of cross-border commerce and how brands can move the needle on growth while outsourcing the complexity to cross border platforms like Z...

Sep 28, 202244 min

E155: 🎓Mentoring Moments #6 | Streamlining Sales & Getting Paid Efficiently, Agency to Agency Sales, eCommerce Shipping Options, Effective Time Management and More! | 27 September 2022

Welcome to 'Mentoring Moments', part of the At the Coalface Podcast Series Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, he...

Sep 26, 202242 min

E154: Talking Automated 3D/AR Interactive eCommerce Visual Product Discovery w/ Gaurav Baid, Avataar - At the Coalface Podcast - 22 September 2022

Gaurav is the Founder & CPO of Avataar - https://www.avataar.ai Avataar is a SaaS, AI driven 3D & AR image product image generation platform for eCommerce With Avataar, brands can bring their own assets or use Avataar AI to generate world class 3D assets with ultra high photorealism Avataar promises "2D to 3D Catalogue Transformation at Scale and Speed" Avataar allows brands to create immersive, engaging experiences with cart integration in AR Avataar is an API first platform that can be fully i...

Sep 21, 202252 min

E153: 🎓Mentoring Moments #5 | Creating Social Content at Scale, Polarising Content, Learning New Tech and More! | 20 September 2022

Welcome to 'Mentoring Moments', part of the At the Coalface Podcast Series Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, he...

Sep 20, 20221 hr 1 min

E152: Talking Branded Content & UGC at Scale w/ Danil Saliukov, Insense - At the Coalface Podcast - 15 September 2022

Danil is the Co-Founder & CEO of Insense - https://insense.pro Insense is a SaaS UGC & creator management platform I discovered Insense when an article came out in Insider covering their $2.5M capital raise I reached out to Danil to find out more and he agreed to come on to the Pod to talk about the Insense platform and why investors are so hot on it right now In this episode, Jason and Danil discuss all things UGC, the Creator Economy, influencers, product testing, authentic product testimonial...

Sep 14, 202252 min

E151: 🎓Mentoring Moments #4 | Managing eCommerce Agency Client Expectations, the Project Scoping/MVP Process, Containing CAC + Creating Demand and More! | 13 September 2022

Welcome to 'Mentoring Moments', part of the At the Coalface Podcast Series Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, he...

Sep 12, 202253 min

E150: Talking Frictionless, Interactive eCommerce Customer Service w/ Fran Brzyski, Hark - At the Coalface Podcast - 08 September 2022

Fran is the Founder & CEO of Hark - https://www.sendhark.com Hark is a SaaS eCommerce customer service platform Hark takes a completely new approach to customer service Hark promises to deliver the 'perfect way to create a help desk ticket' Hark allows customers to submit tickets via Audio or Video submission and then converts these into helpdesk tickets via AI In this episode, Jason and Fran discuss the challenges of managing eCommerce customer service at scale and how to make it more seamless ...

Sep 07, 202237 min

E149: 🎓Mentoring Moments #3 | eCommerce Loyalty vs Membership vs Referrals, Balancing B2B vs DTC, Subscriptions on Shopify and More! | 06 September 2022

Welcome to 'Mentoring Moments', part of the At the Coalface Podcast Series Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, he...

Sep 05, 202236 min

E148: Talking Influencer Marketing Relationship Management & Automation w/ Nisarg Shah, Affable - At the Coalface Podcast - 01 September 2022

Nisarg is the Co-Founder & CEO of Affable - https://www.affable.ai Affable is an end to end SaaS platform & marketplace for Influencer Management Affable delivers 3 core functions: Search, Management, Measurement Affable exposes influencers to a huge range of brands and also exposes brands to a broad set of influencers that are a good fit based on brand specific criteria In this episode, Jason and Nisarg discuss all things Influencer Marketing and how brands of any size and with almost any budge...

Aug 31, 202246 min

E147: 🎓Mentoring Moments #2 | Agency Scaling, Pricing Agency Services, Managing KPI Expectations as an eCommerce Manager and More! | 30 August 2022

Welcome to 'Mentoring Moments', part of the At the Coalface Podcast Series Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, he...

Aug 29, 202227 min

E146: Talking eCommerce System Integration & Automation w/ Mark Presnell, Convergence - At the Coalface Podcast - 25 August 2022

Mark is the Founder & MD of Convergence - https://convergence.co.nz Convergence are eCommerce & omnichannel system integration specialists Convergence have developed their own 'iPaas' integration platform called CODI Convergence leverages CODI to deliver seamless systems and data integration for eCommerce brands to increase efficiency and reduce/eliminate double handling Convergence has deep expertise in eCommerce systems and data integration and automation In this episode, Jason and Mark discus...

Aug 24, 202244 min

E145: 🎓Mentoring Moments #1 | Marketing SaaS Platforms, SaaS Pricing & Partnership Models, Starting a Career in Digital and More! | 23 August 2022

Welcome to the first episode of 'Mentoring Moments', part of the At the Coalface Podcast Series Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to y...

Aug 22, 202251 min

E144: Talking eCommerce Consultants vs Agencies - How Merchants Can Get the Best Results w/ Nigel Poole, Matter Design - At the Coalface Podcast - 18 August 2022

Nigel is the Founder & MD of Matter Design, an eCommerce agency based in Australia - https://matterdesign.com.au Jason has been privileged to work jointly with Nigel and his team on a couple of recent projects Jason felt that sharing our positive experiences partnering together as consultant and agency might be invaluable to merchants and the wider eCommerce ecosystem Consultants and agencies can often find themselves at odds with one another, to the detriment of their joint clients In this epis...

Aug 17, 202235 min

E143: Talking eCommerce Value Added Shipment Tracking UX/CX w/ Dana von der Heide, Parcel Perform - At the Coalface Podcast - 11 August 2022

Dana is the Founder & CCO of Parcel Perform - https://www.parcelperform.com Parcel Perform is a SaaS based plug and play, end to end platform for eCommerce shipment tracking Parcel Perform is the leading delivery experience platform for eCommerce businesses worldwide They have deep expertise in data and logistics and create unique end-to-end customer journeys and highly optimized logistics operations The net result is an end customer experience that fully informs customers along the entire fulfi...

Aug 10, 202255 min

E142: Talking B2B eCommerce On Shopify w/ Rhys Laval & Chris Mattingly, SparkLayer - At the Coalface Podcast - 04 August 2022

Rhys & Chris are the Co-Founders of SparkLayer - https://www.sparklayer.io SparkLayer is a SaaS based plug and play Shopify App that adds powerful B2B functionality to Shopify Anyone that's worked with Shopify knows it lacks B2B functionality in a big way SparkLayer addresses this by adding in crucial B2B functional support like, tiered pricing, pricelists, tiered/group customer accounts, quotes and much more In this episode, Jason, Rhys and Chris discuss all things B2B eCommerce, Shopify, the B...

Aug 03, 202252 min

E141: Talking eCommerce Business Intelligence w/ Max Rast, Klar - At the Coalface Podcast - 28 July 2022

Max is the Co-Founder and MD of Klar - https://www.getklar.com Klar is a SaaS based plug and play BI, analytics and reporting tool for eCommerce Klar natively connects to platforms like Shopify, WooCommerce, Google, Facebook and others Klar is designed to provide deep eCommerce performance analytics without the need for a data analyst/scientist Klar says: "Stop running your businesses on spreadsheets and, in turn, frustrating your team. With Klar, you can centralize all your data in one place an...

Jul 27, 202244 min

E140: Talking Cross Border eCommerce Payment Solutions w/ Matthew Steinbrecher, Reach Payments - At the Coalface Podcast - 21 July 2022

Matt is the VP of Partnerships at Reach Payments - https://www.withreach.com Reach is a turnkey cross border payments platform (gateway) for eCommerce Reach allows merchants to offer localised payment options without the high complexity and cost associated with setting up local operations in cross border destinations Reach also ensures an absolute minimum level of payment declinatures due to its strong global payment rail partnerships and anti-fraud capabilities In this episode, Jason and Matt d...

Jul 20, 202253 min

E139: Talking 3D eCommerce Product Visualization w/ Beck Besecker, Marxent - At the Coalface Podcast - 14 July 2022

Beck is the Founder and CEO of Marxent - https://www.marxentlabs.com Marxent 3D Cloud is a SaaS based 3D solution for leading furniture, kitchen, bath, office, and outdoor retailers and manufacturers From WebAR and Room Visualizers to 3D Product Configurators and 3D Room Planners - 3D Cloud supports a range of 3D apps and experiences 3D Cloud is a full suite of tools that helps merchants create and manage 3D, visual, interactive product shopping experiences online In this episode, Jason and Beck...

Jul 14, 202242 min

E138: Talking The Future of Interactive Social Commerce & Livestream Shopping w/ Frost Li, Social Chat - At the Coalface Podcast - 7 July 2022

Frost is the Founder of San Francisco based Social Chat - https://socialchat.ai Social Chat is a Livestream Shopping & Customer Engagement Platform Social Chat allows brands to simulcast straight from their website and live stream on social at the same time Their AI driven system also generates product recommendations and interactive shopping experiences Streams are auto-saved and can be deployed on relevant eCommerce website product pages as additional product content, driving further conversio...

Jul 06, 202237 min

E137: Talking eCommerce Customer Psychology & Zero Party Data w/ Jon Ivanco, Formtoro - At the Coalface Podcast - 30 June 2022

Jon is the Co-Founder of San Francisco based Formtoro - https://formtoro.com Formtoro is a SaaS based, product and services platform to help brands gather, understand and apply zero party customer data Formtoro also helps brands create highly engaging customer experiences through perfectly timed pop-ups and customer journey based messaging Formtoro takes 'Quizz Commerce' to the next level by helping brands leverage human psychology to help customers get what they want, in real time In this episo...

Jun 30, 202252 min
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