E144: Talking eCommerce Consultants vs Agencies - How Merchants Can Get the Best Results w/ Nigel Poole, Matter Design - At the Coalface Podcast - 18 August 2022

Nigel is the Founder & MD of Matter Design, an eCommerce agency based in Australia - https://matterdesign.com.au Jason has been privileged to work jointly with Nigel and his team on a couple of recent projects Jason felt that sharing our positive experiences partnering together as consultant and agency might be invaluable to merchants and the wider eCommerce ecosystem Consultants and agencies can often find themselves at odds with one another, to the detriment of their joint clients In this episode we share our experiences and how the relationship can and should be structured for ultimate client/merchant benefit This episode answers common questions like: - What are the benefits of a consultant vs an agency? - When should we engage a consultant or an agency? - How do consultants & agencies work together and how do we get the best out each?