From launching her own business to making people’s lives better by challenging the outdated conventions of customer experience (CX), Blake Morgan is no stranger to rejecting the status quo. In this episode, host Shawn Nason sits down with Blake to talk about CX trends, the importance of leadership, and the need to operationalize Experience Ecosystems™. Learn more about your ad choices. Visit megaphone.fm/adchoices
Aug 18, 2021•36 min•Season 5Ep. 45
According to this week’s guest, “Too many organizations have jumped on the customer experience bandwagon without understanding what it is.” As it turns out, the key to successfully jumping on the bandwagon includes harnessing the power of memories, playing with fishing nets, and jumping into behavioral science. Join us this week as we kick off season five of The Combustion Chronicles with bestselling author, podcast host, and LinkedIn influencer, Colin Shaw, CEO and Founder of Beyond Philosophy,...
Aug 11, 2021•34 min•Season 5Ep. 44
From the paralyzing impact of fear to the limitations caused by a scarcity mindset, dragons everywhere are holding us back. To wrap up the Kiss Your Dragons mini-series, we join authors Shawn Nason, Robin Glasco, and Michael Harper as they dig into the obstacles that prevent all of us from being the people that the world needs us to be and examine the lasting impact that dragon kissing has had on their work, their relationships, and their lives. Learn more about your ad choices. Visit megaphone....
Jul 14, 2021•14 min•Season 4Ep. 43
Claiming to be customer-centric has become a throwaway buzzword for lots of organizations. On this episode of the Kiss Your Dragons mini-series, authors Shawn Nason, Robin Glasco, and Michael Harper explore the transformative power of heartsets in challenging us to rethink our approach to and relationships with the business world. Join us for a blunt conversation about putting people first, leading with love, and connecting our minds and hearts. Learn more about your ad choices. Visit megaphone....
Jul 07, 2021•17 min•Season 4Ep. 42
They say, “your vibe attracts your tribe,” but your tribe ain’t your swarm. On this episode of the Kiss Your Dragons miniseries, authors Shawn Nason, Robin Glasco, and Michael Harper discuss how to build truly effective swarms in your workplace and community and how to navigate the messiness that comes with the territory. Learn more about your ad choices. Visit megaphone.fm/adchoices
Jun 30, 2021•20 min•Season 4Ep. 41
Ready to get radical? As our Kiss Your Dragons journey continues, authors Shawn Nason, Robin Glasco, and Michael Harper examine the challenges they’ve overcome and the lessons they’ve learned by embracing the messy, radical relationships they have with each other and the world around them. Spoiler Alert: If you're convinced that you already have radical relationships in your life, you may need to reconsider after listening to this episode! Learn more about your ad choices. Visit megaphone.fm/adc...
Jun 23, 2021•14 min•Season 4Ep. 40
Every journey starts with a single step, or in this case, a single page. Join us for another episode of the Kiss Your Dragons miniseries, as authors Shawn Nason, Robin Glasco, and Michael Harper discuss what compelled them to turn their mindsets and heartsets into a book and why they’re on a journey to challenge people and organizations to rethink their day-to-day interactions. Learn more about your ad choices. Visit megaphone.fm/adchoices
Jun 16, 2021•13 min•Season 4Ep. 39
In the book, Kiss Your Dragons: Radical Relationships, Bold Heartsets, and Changing the World, Shawn Nason, Robin Glasco, and Michael Harper challenge readers to live and work differently by embracing a powerful set of mindsets and heartsets. In this first episode of the Kiss Your Dragons mini-series, the three authors sit down to discuss the mindset that is most important to each of them. Learn more about your ad choices. Visit megaphone.fm/adchoices
Jun 09, 2021•8 min•Season 4Ep. 38
Fear has a price. Often that price includes limiting our capacity for showing up authentically, living our dreams, and being the best versions of ourselves. This week’s guest, Tabatha Coffey, believes that paying attention to the fear in our lives can unlock our ability to live a joy-filled, passionate life. Join us this week as we chat with the author, speaker, coach, and Bravo TV star about the cost of fear, embracing our authentic selves, and learning to live less in our heads and more in our...
May 26, 2021•23 min•Season 4Ep. 37
Before he repped the first-round NFL draft picks and negotiated mega endorsement deals, Chris Cabott was a small-town Pennsylvania kid who was driven to help others make a difference. Decades later, Chris still feels compelled to help, but he also knows what it takes to build long-lasting, meaningful relationships. On this week’s episode we link up with Chris, the president and CEO of Steinberg Sports & Entertainment, to talk about the lessons he’s learned about managing elite talent, reboun...
May 12, 2021•27 min•Season 4Ep. 36
If the customer is always right, shouldn’t we listen to what they have to say? And shouldn’t we get their feedback to the employees who can act on it? That’s just what Ville Levaniemi’s company, HappyOrNot, is doing. The company’s globally recognizable feedback system uses smiley faces—and frowny faces—to instantly turn consumer responses into clear, actionable information. Believing data should be both transparent and democratized, Ville is looking to disrupt the way organizations relate to the...
Apr 28, 2021•24 min•Season 4Ep. 35
From designing a new last name with her soon-to-be husband to lighting up the White House, Ashleigh Axios knows a thing or two about creating change. Inspired at a young age to never be satisfied with the status quo, she’s used her design chops to seize opportunities for breaking through barriers, challenging the norm, and inspiring others to think bigger about the world around them. Join us on this week’s episode as we chat with Ashleigh about bravely harnessing the power of design to be a vehi...
Apr 14, 2021•27 min•Season 4Ep. 34
For Jared Odrick, life after professional football has been anything but boring. From world travel and speaking engagements to creative exploration and self-reflection, he didn’t get the memo that “retirement” means slowing down. But whether he’s clashing on the gladiatorial gridiron, writing his next opinion piece, or hashing out the intricacies of faith with a group of Orthodox priests, Jared is always pushing back against a world (and a game) that preaches conformity, using his distinct persp...
Mar 31, 2021•32 min•Season 4Ep. 33
Teddy Abrams first dreamed of leading an orchestra when he was just nine years old. Barely two decades later, this musical phenom now leads both the Louisville Orchestra and Oregon’s Britt Festival. But Abrams isn’t just another orchestra conductor; he’s reinventing what an orchestra and its music can mean for a city and its people. He now dreams about far more than just waving a baton, and he’s just as comfortable hanging out with hip hop stars, bluegrass musicians, gospel choirs, and social-ju...
Mar 17, 2021•33 min•Season 4Ep. 32
After a year of pandemic isolation and social turmoil, we could all use a little happiness. But how do we find it and how do we keep it? And is happiness even a choice? We explore those questions and more on this week’s episode with happiness expert Shawn Achor. The bestselling author of The Happiness Advantage and Big Potential, Shawn says increased—even radical—happiness is possible for anyone; it just takes the right mix of mindsets and behaviors. Join us as we sit down with Shawn to discuss ...
Mar 03, 2021•33 min•Season 4Ep. 31
What if we lived in a world where cognitive differences were embraced as strengths to be leveraged instead of disabilities to be managed? That’s just the world neurodiversity advocates Michael Brown and Tim Peace dream about. From ADHD to the autism spectrum, from bipolar disorder to depression and anxiety, the duo are hopeless champions for engaging neurodiversity as a unique opportunity to further humankind. Join Michael and Tim on this week’s episode as they challenge what we think we know ab...
Feb 17, 2021•30 min•Season 4Ep. 30
Imagine a reformed gang leader harnessing their inner poetic voice to fight for social change through the undeniable power and passion of their words. Imagine a community activist transforming the idea of what a gang is into what a gang can be. Now, imagine listening to that person’s stories through the lens of disruption. Join us for this week’s episode as we chat with Antonio (King Tone) Fernandez and trace his amazing journey from drug dealer to social justice activist and leader of The Almig...
Feb 03, 2021•32 min•Season 4Ep. 29
To kick off season four, we flip the script and put host Shawn Nason in the guest seat. That’s right: the unapologetic founder of Man on Fire and the Nason Group ecosystem (MOFI, Disruptor League, Truth Tellers, and The Pink Couch) will be the focus of the conversation for a change. It’ll be a unique opportunity to get inside the mind of this insanely creative disruptor and strategy expert who often gets pegged as a “corporate pastor” because he can’t help but take care of other people. Join Sha...
Jan 20, 2021•31 min•Season 4Ep. 28
“You’ll remember it more by being in it.” That’s the mantra of Neil Mandt, CEO/Founder of CrimeDoor. He’s harnassing the massive potential for artificial intelligence and virtual reality to humanize experiences and enhance learning by creating multi-sensory, multi-dimensional experiences through the “spatial web.” A winner of 50 international film festival honors and multiple Emmy Awards, Neil stops by to share how rejection, world travel, and imagining the impossible continue to propel him forw...
Dec 23, 2020•34 min•Season 3Ep. 27
How does a KitchenAid brand ambassador and four-time Luxury Coffee Roaster of the Year blow people’s minds and tastebuds week in and week out without boring himself or his customers? Find out when we sit down with Chef Bryan-David Scott, America’s Celebrity Coffee Chef. Scott says the key to innovating in your field lies with two principles: being true to yourself and interrupting your routine to keep yourself surprised. That and a good cup of coffee will make epic sh*t happen. Download the exec...
Dec 16, 2020•29 min•Season 3Ep. 26
The best disruptors like to iterate as much as they can to perfect an idea—or at least a minimum viable product. So, it wasn’t a total shock when Chris McCarthy, vice president of strategy and design for Hopelab and founder of the Innovation Learning Network, asked us to re-record his podcast episode. In this second take, we go meta and get uncomfortable, diving deep into Chris’s mindset of embracing the mess and bringing it all to the table—your best intellect, your whole heart, everything—and ...
Dec 09, 2020•33 min•Season 3Ep. 25
Before grade-school choral director Gregg Breinberg won the TriBeCa Disruptive Innovation Award, before his fifth-grade chorus at Staten Island’s PS22 performed for Lady Gaga and President Obama, before the appearances on The Today Show and Sesame Street, he was just another young public-school teacher trying to follow his instincts. On this week’s episode, Gregg dives deep into his story of finding success through a clear mission and being willing to break tradition, bend the rules, and act now...
Dec 02, 2020•33 min•Season 3Ep. 24
While imagination has no limits, designers and creatives Nancye Green and Julie Anixter know all too well that bureaucracy, hierarchy, and tradition can put up barriers that prevent transformative solutions. That’s why they’re on a mission to unteach everything we think we know about creativity. Join the dynamic duo on this week’s episode, as they advocate for following curiosities, creating collaboratively, and breaking through the boundaries we construct in our minds. Download the executive su...
Nov 25, 2020•30 min•Season 3Ep. 23
Leading functional medicine expert Dr. Will Cole thinks his being tagged as a “disruptor” says more about the field of medicine than about his own mindset. Now, he’s flipping the script on how healthcare is delivered by empowering patients to stay healthy, focusing on preventing disease rather than treating patients after they fall ill. On this week’s episode, learn more about functional medicine and why Dr. Cole believes the democratization of information can lead to ownership, autonomy, and in...
Nov 18, 2020•26 min•Season 3Ep. 22
How do you draw passion and inspiration from family tragedy? When the matriarch of family-run Paxman Coolers Limited lost her hair to chemotherapy, the company turned its decades of cooling-industry expertise into a new product: scalp coolers for cancer patients. A hundred thousand cancer patients later, the family business has become a family legacy. Join this week’s conversation as Managing Director Richard Paxman talks about preserving his family’s history and keeping a cool head when life un...
Nov 11, 2020•24 min•Season 3Ep. 21
Movember, a quirky moustached movement started to promote men’s health, has evolved into a global brand and charity that has raised $900 million and funded over 1,200 men’s health programs in 21 countries. How does something superficial like celebrating facial hair evolve into a worldwide phenomenon that digs deep into supporting men’s health issues, mental health and suicide prevention? Join Rich Loesing, corporate development manager at the Movember Foundation, to discover how the group is wor...
Nov 04, 2020•29 min•Season 3Ep. 20
Kayak and Travelocity founder Terry Jones is the poster child for embracing failure, and he brings this mindset into everything he tries. In fact, he considers his $15 million worth of epic failures to be among his best investments. Why? Because every failure is a short course in What Not to Do Next Time. Join us on this week’s episode as we explore some of Terry’s biggest lessons and how we can all embrace failure along the road to success. Download the executive summary for this episode at man...
Oct 28, 2020•29 min•Season 2Ep. 19
Leap before you look—that’s how HopeLab founder Margaret Laws approaches innovation. When she wants to launch a big idea, she just goes for it. She believes we learn to innovate not by planning but by doing, adapting to feedback, accepting failures, and pivoting on the fly. Join us for this week’s discussion as Margaret describes how this mindset guided her new app, Nod, which helps teens battle loneliness and depression, and how radical collaboration with teens guided the app’s creation. Downlo...
Oct 21, 2020•34 min•Season 2Ep. 18
What’s on Lucien’s mind? Quite a bit, actually, and it’s all focused on pushing the envelope on how we think about healthcare. In this episode, the infectiously enthusiastic healthcare strategist Lucien Engelen, CEO of Transform Health, engages a range of topics that will make your head spin and your passion ignite. Download the executive summary for this episode at manonfire.co. Learn more about your ad choices. Visit megaphone.fm/adchoices
Oct 14, 2020•31 min•Season 2Ep. 17
Ballet and whisky might seem a weird combination, but for Allison Parc they are the ingredients that make her company Brenne French Malt Whisky unique. At the age of 23, she traded ballet shoes and a stellar career performing with national ballet companies for whisky flasks and brewery casks. Today, she is one of the leading American entrepreneurs in the world whisky segment and the first woman to be named World Whisky Brand Ambassador of the Year in Whisky Magazine’s Icons of Whisky Awards. On ...
Oct 07, 2020•34 min•Season 2Ep. 16
