Shep Hyken , Chief Amazement Officer of Shepard Presentations, customer service and experience expert, author, and speaker, explains the true meaning of being "helpful", why it takes one to say yes, but two to say no, finding moments of magic, misery, and mediocrity, and the handy index card trick for your staff.
Championship speaker and executive coach Dananjaya Hettiarachchi explains the difference between pull vs. push messages, which is better, and how to craft it. Hear Dananjaya's full interview in Episode 61 of The Action Catalyst.
Topaz Adizes , an Emmy Award-winning writer, director, author, experience design architect, and founder of The Skin Deep , explains why the mind is built to protect you but heart is built to connect you and how the quality of your life is correlated with the quality of your relationships, why not sleeping in your kitchen is important and why not to confuse comfort with safety, shares the importance of his first kiss and on focusing on questions over answers, dives into his new book, and tackles ...
Brand leadership expert, author, and speaker Denise Lee Yohn explains the modern dynamics of branding and brand competition, and the need to be crystal clear on your brand, not just to customers, but internally. Hear Denise's full interview in Episode 84 of The Action Catalyst.
Action Catalyst host Stephanie Maas helps turn the page on 2024, and takes a look ahead for this podcast and all of our listeners!
Championship speaker and executive coach Dananjaya Hettiarachchi shares the two principles behind crafting a great message, the three biggest things he changed to create a championship speech, pull vs. push messages, the two types of stories that exist, the power of connecting with failure, and why sometimes just being yourself is the hardest part.
Host Adam Outland bids farewell to 2024, and looks ahead to the new year and everything that's in store for our listeners!
Employment law attorney, author, and Founder/CEO of the Crone Law Firm , Alan Crone reveals the list of things a new or small business absolutely MUST do to stay on the right side of the law. Hear Alan's full interview in Episode 475 of The Action Catalyst.
Host Adam Outland wishes all of our listeners a very "Catalyst" Christmas!
Brand leadership expert, author, and speaker Denise Lee Yohn explains what it means to have "brand as business", why you’re ALWAYS representing not one, but two brands, and the importance of having an integrated approach.
Action Catalyst host Stephanie Maas shares season's greetings and her best wishes for an amazing holiday.
Entrepreneur, author, founder, and physician Dr. Josh Axe talks about managing your stress the healthy way for businesspeople. Hear Dr. Axe's full interview in Episode 75 of The Action Catalyst.
Employment law attorney, author, and Founder/CEO of the Crone Law Firm , Alan Crone explains how what you do defines who you are, reveals the 3 biggest constants over 30 years of law, as well as the list of things a new or small business absolutely MUST do to stay on the right side of the law, and shares why diversity is death (but not how you think).
Ellen Hoggard, President of High School in the USA cultural exchange program, a part of GEC, Global Educational Concepts , shares memories of hotels with bullet holes in the walls and being followed by the KGB, and all the good that comes from cultural exchange. Hear Ellen's full interview in Episode 474 of The Action Catalyst.
Entrepreneur, author, founder, and physician Dr. Josh Axe identifies a few of the health trends that are most dangerous for business people, talks about managing your stress the healthy way and some of the cultural and religious differences in health, and addresses one of the most pressing questions of our times… IS Caesar salad the enemy?
Author, speaker, and Founder of Courage Crafters, Andrea Waltz , talks about setting “no” goals, why hearing “no” is important EVEN for top producers, and why to never be afraid to ask for what you want. Hear Andrea's full interview in Episode 31 of The Action Catalyst.
Overtime with Outland is Action Catalyst host Adam Outland's reflections and commentary on discussions with each of his esteemed and accomplished guests. In this segment, Adam dissects Episode 474 with Ellen Hoggard, President of High School in the USA cultural exchange program, a part of GEC, Global Educational Concepts .
Ellen Hoggard, President of High School in the USA cultural exchange program, a part of GEC, Global Educational Concepts , shares memories of being detained at the Berlin wall, hotels with bullet holes in the walls, and being followed by the KGB, and talks about staying true to yourself at forks in the road, getting 100s of kids home during Covid, some tips on what to pack from a VERY well-traveled person, and ALL that we have to gain from worldwide cultural exchange. Mentioned in this episode: ...
Entrepreneur, professor, and Founder/CEO of Smarty , Denzil Eden, shares the 3 principles of AI, and some common fears and concerns around the emerging and exciting technology. Hear Denzil's full interview in Episode 473 of The Action Catalyst.
Action Catalyst host Stephanie Maas breaks down her favorite parts of the Thanksgiving holiday, and what it really means to have an "attitude of gratitude".
Action Catalyst host Adam Outland shares what he's thankful for this Thanksgiving.
Author, speaker, and Founder of Courage Crafters, Andrea Waltz , talks about setting “no” goals, why hearing “no” is important EVEN for top producers, and why to never be afraid to ask for what you want.
Author, speaker, and serial entrepreneur Kevin Kruse explains how you can use time travel (at least mentally) to defeat procrastination and get things done. Hear Kevin's full interview in Episode 109 of The Action Catalyst.
Entrepreneur, professor, and Founder/CEO of Smarty , Denzil Eden, shares the 3 principles of AI, addressing some common fears and concerns around AI, the importance of role models and seeing yourself in the work, and the one tiny word that shifts imposter syndrome to a growth mindset.
Jim Sebenius , a Harvard Business School professor, author, negotiation expert, and host of the new podcast Dealcraft: Insights from Great Negotiators, explains the steps to his novel approach to bargaining known as “3D negotiation”. Hear Jim's full interview in Episode 472 of The Action Catalyst.
Author, speaker, and serial entrepreneur Kevin Kruse shares advice he extracted from Mark Cuban, the 3-21-0 and 4-D email methods, the importance of making friends with the calendar, the productivity tips supported by Harvard research, taking the "I" out of getting things done, and using time travel to defeat procrastination.
Author, speaker, and leadership strategist Neen James explains why in many cases, YOU, yes YOU, the leader, might be the distraction, and the roadblock to increased productivity for your team. Hear Neen's full interview in Episode 238 of The Action Catalyst.
Overtime with Outland is Action Catalyst host Adam Outland's reflections and commentary on discussions with each of his esteemed and accomplished guests. In this segment, Adam dissects Episode 472 with Jim Sebenius , a Harvard Business School professor, author, negotiation expert, and host of the new podcast Dealcraft: Insights from Great Negotiators.
Jim Sebenius , a Harvard Business School professor, author, negotiation expert, and host of the new podcast Dealcraft: Insights from Great Negotiators, shares what group of people are instinctively the best negotiators, the steps to “3D negotiation”, how sometimes you can win by everyone losing, why internal negotiations are sometimes the hardest part, and the importance of being careful with your gift giving and keeping a deal diary. Mentioned in this episode: Learn more at SouthwesternConsulti...
Chuck Runyon, the CEO at Self Esteem Brands including the wildly popular Anytime Fitness , explains the 4 P's of work, and the importance of finding your purpose, combining brain power with HEART power. Hear Chuck's full interview in Episode 220 of The Action Catalyst.
