Summary In this episode of Talk Commerce, Brent Peterson interviews Karim Boktor, a leadership and business hypnotherapist. Karim shares his personal journey of overcoming anxiety and depression in his own business and how he discovered the power of the subconscious mind. He explains that 80-90% of our decisions and behaviors are driven by the subconscious, and understanding and rewiring the subconscious is crucial for success in business and life. Karim also discusses the importance of recogniz...
Jun 11, 2024•44 min•Ep. 246
Summary Udayan Bose, founder and CEO of NetElixir, discusses the importance of AI in digital marketing and the challenges faced by e-commerce merchants. He emphasizes the need for experimentation and testing, as well as reserving time for learning and staying updated with industry changes. Bose believes that AI-powered experimentation is essential for businesses to thrive and recommends his company's technology solution, LXR Insights, for identifying and acquiring high-value customers. He also h...
Jun 04, 2024•41 min•Ep. 245
Summary Jordi Vermeer, Vice President of Revenue for North America at Channel Engine, discusses the role of Channel Engine in helping brands and resellers list, optimize, and manage their marketplace sales. He explains how Channel Engine integrates with platforms like Amazon and offers automation and tools to streamline the process. Vermeer also discusses the trend of hybrid selling, where brands sell on both Amazon's 1P and 3P models. He highlights the importance of strategy in choosing the rig...
May 28, 2024•30 min•Ep. 244
Summary In this episode, Ben Johnson, the CEO and founder of Particle 41, discusses the importance of OKRs (Objectives and Key Results) in goal setting and measuring progress. He explains how OKRs can bring a data-driven culture to organizations and shares examples of how they can be applied in business. Ben also talks about Particle 41's services, including software development, application modernization, DevOps, and data science. He emphasizes the company's core values of visibility, velocity,...
May 27, 2024•33 min•Ep. 243
Summary Barbara Wardell and Ernesto Caleri, co-founders of Cullari & Wardell, discuss geofencing as an advertising technology and tactic that helps small businesses recover foot traffic. They explain that geofencing involves drawing virtual fences around competitor locations and sending targeted ads to potential customers when they enter those locations. They emphasize the importance of satellite-verified visits and the ability to track conversions online or in-store. They also discuss the d...
May 21, 2024•36 min•Ep. 242
Summary Ashley Stanford, the co-founder of Ice Cream Social, discusses the impact of COVID-19 on the event industry and the changing social aspects of events. She emphasizes the importance of social media in event marketing and shares effective strategies for event organizers. Ashley also highlights the significance of partnering with sponsors and leveraging gamification in event marketing. She provides insights on maintaining momentum and engagement, determining event size and goals, and findin...
May 14, 2024•34 min•Ep. 241
Summary In this episode, Elena Leonova, SVP of Product at Spryker, discusses the challenges of building e-commerce platforms for sophisticated use cases. She highlights the limitations of one-size-fits-all solutions and shares examples of complex use cases that require a more flexible and extensible platform. Elena also reflects on her experience in product management at Magento and BigCommerce, emphasizing the importance of understanding the needs of partners and customers. She offers insights ...
May 07, 2024•34 min•Ep. 240
Summary In this episode of Talk Commerce, Brent Peterson interviews Casey Drake, the VP of Sales at Endear, about the importance of SalesChat in retail. They discuss how SalesChat, a live chat widget on a website, can connect customers with sales associates in real-time, creating personalized shopping experiences. Casey emphasizes the value of having store associates engage with customers online, as it leads to more conversions and builds stronger relationships. They also touch on the challenges...
Apr 30, 2024•28 min•Ep. 239
Summary Wilson Griffin, CEO and founder of Recurate, discusses the importance of embracing the secondhand economy and circularity in the fashion industry. Recurate helps brands manage their own resale programs, extending the life cycle of products and reducing the environmental footprint. By participating in the resale economy, brands can benefit from the second, third, and fourth sales of their products. Recurate offers a modular approach to resale, allowing brands to choose different channels,...
Apr 27, 2024•34 min•Ep. 238
Summary In this conversation, Brent Peterson interviews Brian Gerstner, the CEO of White Label IQ, a company that provides specialized digital talent to marketing agencies. They discuss the value of strategic partnerships and how White Label IQ offers specific roles that agencies may not be able to afford to hire full-time. They also talk about the role of AI in the marketing industry and how it can help agencies move faster and iterate quickly, but humans are still essential for decision-making...
Apr 25, 2024•20 min•Ep. 237
Summary In this conversation, Brent Peterson interviews Misha Zvagintsov, a podcasting pro, about influencer marketing and the power of podcasts. Misha shares his passion for podcasting and how he helps entrepreneurs land guest spots on popular shows. They discuss the value of being a guest on podcasts, even smaller ones, and the importance of clear and not clever branding. Misha also talks about his own podcast, the Table Rush Talk Show, and the rebirth moments that led him to start it. They to...
Apr 23, 2024•58 min•Ep. 236
Summary Ali Wing, CEO of OOBLI, discusses sweet proteins and their role in revolutionizing sweets and reducing sugar in our diets. Sweet proteins are derived from plants and berries and are designed to trick our taste buds into thinking they are sugar. They do not affect blood glucose levels or the gut microbiome, making them a healthier alternative to traditional sugar. OOBLI's products include sweet protein-powered chocolates and teas, which have significantly less added sugar compared to trad...
Apr 20, 2024•31 min•Ep. 235
Summary Ben Riggle, the Managing Director for Channable, shares insights on expanding online presence across multiple marketplaces. He emphasizes the importance of diversifying sales channels beyond just Amazon and discusses strategies for optimizing product listings, managing campaigns, and finding growth opportunities. Riggle also highlights the challenges of managing product data and listings across different marketplaces and how Channable helps automate and optimize these processes. He menti...
Apr 18, 2024•32 min•Ep. 234
Summary In this episode of Talk Commerce, Brent Peterson interviews Josh Gibson from the Sojourn Group. Josh discusses the rise of direct-to-consumer brands and the need for expertise in selling on marketplaces like Amazon, Walmart, and Target. He highlights the importance of listing optimization and the challenges of meeting marketplace requirements for shipping and fulfillment. Josh also emphasizes the value of diversifying across multiple marketplaces and the benefits of working with a third-...
Apr 16, 2024•26 min•Ep. 233
Summary In this episode of Talk Commerce, Brent Peterson interviews Raul Galera, the Partnerships Lead at Referral Candy. They discuss various topics related to e-commerce, including the use of AI in content generation, the challenges of rising ad costs, the importance of organic SEO and customer needs vs. wants, the upcoming Black Friday and Cyber Monday sales events, and the value of partnerships in e-commerce. Raul emphasizes the need for brands to have a clear post-purchase path for customer...
Apr 13, 2024•32 min•Ep. 232
Summary In this episode of Talk Commerce, Brent Peterson interviews Lin Dai, the CEO and co-founder of Super Logic, a next-generation rewards and loyalty platform. Lin shares his passion for points and miles and his interest in kitesurfing. The conversation focuses on the evolution of rewards programs, the value of loyalty, and the challenges faced by brands in managing points accounting liability. They also discuss the importance of engagement and personalization in rewards programs and the pot...
Apr 09, 2024•32 min•Ep. 231
Summary Jeremy Toeman, founder of AugX Labs, discusses the importance of video in today's market and the challenges that businesses face in creating video content. He highlights the high demand for video content and the lack of capacity for businesses to create it. To address this, AugX Labs aims to make video creation easier for businesses, particularly for marketing purposes. Jeremy emphasizes the need for businesses to embrace video and start creating content, even if it's not perfect, as any...
Apr 06, 2024•32 min•Ep. 230
Summary In this episode of Talk Commerce, Joe Early, the co-founder of Tifosi Optics, shares his insights on crafting customer journeys that dazzle and convert. Tifosi Optics is a leading sunglass manufacturer for the running and biking industry. Joe discusses the challenges of competing in a crowded market and the importance of staying on top of product trends. He also talks about the shift towards lifestyle-focused sunglasses and the growing popularity of pickleball. Joe emphasizes the need to...
Apr 02, 2024•29 min•Ep. 229
Summary In this episode of Talk Commerce, Brent Peterson interviews Brittany Brewer, a freelancer and the Chief Operating Officer of FreeUp. They discuss the gig economy, hiring freelancers, and the importance of freelancing in the economy. Brittany explains how FreeUp differentiates itself from competitors and ensures the quality of freelancers through a rigorous vetting process. They also touch on the shift towards freelancing during economic downturns and the role of AI in freelancing. Britta...
Mar 30, 2024•26 min•Ep. 228
Summary In this episode of Talk Commerce, Brent Peterson interviews Chase Clymer, an expert in all things Shopify. Chase discusses the most common mistakes that merchants make when setting up their Shopify stores. He highlights three main points: overinvesting in customizations before they're ready, making bad choices in the user experience (UX) of their store, and a lack of content or overall direction in building content. Chase emphasizes that merchants should focus on marketing and getting mo...
Mar 29, 2024•18 min•Ep. 227
Summary In this episode of Talk Commerce, Brent Peterson is joined by Jason Nyhus from Shopware and Vijay Golani from Evrig Solutions. They discuss the challenges faced by mid-market merchants, particularly the increasing costs as their sites get busier. They highlight the recent price increase by Shopify and how it affects merchants. They also delve into the complexities of B2B commerce and the limitations of cloud-only solutions. The conversation touches on the importance of customization and ...
Mar 26, 2024•28 min•Ep. 226
Summary In this episode, Nils Jessen, the co-founder and CEO of Mabel AI, discusses the challenges of conversion tracking in e-commerce and how Mabel AI helps improve data quality and profitability for ad campaigns. He explains the importance of controlling data flow and training algorithms to align with business goals. Nils also highlights the impact of AI in marketing and the need for high-quality data to optimize ad platforms. He recommends focusing on the basics for new brands and increasing...
Mar 24, 2024•42 min•Ep. 225
Summary The conversation covered various topics related to identifying principal themes and consolidating subtopics. The main takeaways include the importance of methodically reviewing conversations, identifying primary themes, and consolidating related subtopics. It is also important to form comprehensive takeaways and a summary that encapsulates the core topics discussed. Takeaways Methodically review conversations to identify principal themes. Consolidate related subtopics under primary theme...
Mar 19, 2024•28 min•Ep. 224
Summary In this episode, Matt Butler, CEO of Bonsai, discusses the importance of data in winning and the evolution of marketing measurement. He emphasizes the need for businesses to move beyond short-term wins and focus on long-term value. Matt also highlights the power of first-party data and the challenges faced by retailers in capturing and utilizing data. He predicts that in 2024, more merchants will prioritize data-driven decision-making. Overall, Matt is impressed with the eTail conference...
Mar 14, 2024•34 min•Ep. 223
Summary Keri Lawrence, CEO of Decile, discusses the importance of leveraging customer data for personalized marketing campaigns. She highlights the platform's focus on first-party customer data and advanced analytics. With the impending demise of cookies, Decile is well-positioned to navigate the shift towards identity-based marketing. Lawrence emphasizes the need for personalization to reflect the merchant's voice and ensure an equal value exchange with customers. The platform enables data enri...
Mar 12, 2024•24 min•Ep. 222
Summary In this episode, Brent Peterson interviews Jason Nyhus, the General Manager of Shopware US. They discuss the background and culture of Shopware, the innovation and differentiation of the platform, the challenges of enterprise platforms and Shopware's focus on the mid-market, the power of open source and community in Shopware, the importance of serving the mid-market and providing value, Shopware's AI capabilities and driving innovation, the impact of pricing models on merchants, the outl...
Mar 05, 2024•26 min•Ep. 221
Summary In this episode, Tim Bucciarelli from Iron Plane discusses the differences between being a merchant and working at an agency, the reasons for diversifying e-commerce platforms, and the future of Magento Open Source, Adobe Commerce, and MageOS. He emphasizes the importance of communication and setting expectations with clients, as well as the need for a clear roadmap from Adobe. Tim also highlights the focus on ROI in 2024 and the role of community in the e-commerce industry. Takeaways Co...
Feb 27, 2024•44 min•Ep. 220
Summary Annie Schiffman, CEO and founder of Downstage Media, discusses social media marketing and automation strategies. She emphasizes the importance of choosing the right social media platforms based on audience, workflow, and strengths. Schiffman also highlights the benefits of scheduling and automating social media content to save time and maintain a consistent presence. She provides insights into interacting and engaging on social media, as well as the importance of focusing on a niche and ...
Feb 20, 2024•32 min•Ep. 219
Summary In this episode of Talk Commerce, Kristen Schoenstein and Elizabeth Robillard from eTail discuss the origins and evolution of the eTail event. They highlight the importance of staying relevant by conducting research and engaging with industry professionals. The speakers also discuss the challenges of event planning and the stress involved in organizing a successful conference. They emphasize the balance between content and networking, as well as the importance of inspiring and motivating...
Feb 12, 2024•35 min•Ep. 218
Summary In this episode, Nicholas Halusa, CEO of Nautical Commerce, discusses the concept of marketplaces and the benefits of starting one. He explains that a marketplace is a platform where multiple vendors can sell their products, offering a breadth and depth of catalog that individual businesses may not be able to provide. Nicholas differentiates between participating in a marketplace and running a marketplace, highlighting the role of a marketplace operator as a referee and organizer. He adv...
Feb 06, 2024•37 min•Ep. 217
