This episode is brought to you by The Kolada Group. Today, I’m talking about why your team isn’t listening to you. Topics: (:30) Intro - System Saved Me Summit (2:35) Listening vs. Communicating (4:54) Onboarding Process (5:46) Expectations (7:31) Consider how/when you work (9:51) Identify (12:08) Check with yourself first Quotes of the Week: “If you don’t even uphold your own expectations, why should your team?”– Jordan “If your team is not listening to you, check with yourself first. How are y...
Jul 31, 2017•14 min
This episode is brought to you by The Kolada Group. Today, I’m talking about team management practices with Trello. My guest is Natalie Gingrich, who is a certified project manager. Topics: (:31) Intro – Systems Saved Me Summit (1:43) Meeting Natalie (3:05) Kan Ban Method (6:47) Point of overwhelm (9:47) Business breakdown (11:51) Trello set-up (15:05) Tips! (19:57) Advanced Trello users (22:32) Best financial investment (24:41) Worst financial investment (27:41) Finding Natalie Quotes of the We...
Jul 26, 2017•29 min
This episode is brought to you by The Kolada Group. Today, I’m going to answer the question: ‘What is business operations?’ Topics: (:31) Intro (1:04) Systems Saved Me Summit (2:44) Definition (3:08) Saving time, making money (4:40) Front end vs. back end (5:16) Bringing someone in (5:54) Do less (6:30) Bringing costs down (9:00) Spending in the right areas (10:57) Set yourself up for success Quotes of the Week: “The biggest part of my job is subtraction... My job is to do less. Like legitimatel...
Jul 24, 2017•15 min
This episode is brought to you by The Kolada Group. Today, I’m talking about getting sponsorships and planning successfully for your events. My guest is Laci McKinney, who founded The People’s Voice PR Agency. Topics: (:31) Intro – Systems Saved Me Summit (1:21) Meeting Laci (3:03) Blank slate (4:27) Where it starts (5:24) The event planning process (6:55) Budget talk (7:46) Marketing (9:40) Event planning takes time! (10:21) Getting people to buy in... early (12:08) Utilize event participants (...
Jul 19, 2017•29 min
This episode is brought to you by The Kolada Group. Today, I’m talking about if your team can read your mind. Topics: (:44) Systems Saved Me Summit (2:07) Mind reading is possible! (3:25) How? (4:57) Jordan and Chelsea (5:52) Make it easy for your team (6:52) Perfecting the process (10:08) Wouldn’t it be nice? (11:02) Google-able questions (11:53) Team Sanity Blueprint (12:38) Give your mind on a silver platter Quotes of the Week: “It takes time. It takes training. But once your team is used to ...
Jul 17, 2017•15 min
This episode is brought to you by The Kolada Group. Today, I’m talking about onboarding new clients with Trello. My guest is Abbey Ashley, who is the founder of The Virtual Savvy, which helps women launch and grow their virtual assistant business from scratch. Topics: (:44) Systems Saved Me Summit (1:36) Introducing Abbey (2:25) Virtual assistants (2:50) Business before Trello (4:53) Time to upgrade (6:28) Abbey’s process (10:38) Client boards (12:56) Personalize your systems (14:39) Abbey’s boa...
Jul 12, 2017•25 min
This episode is brought to you by The Kolada Group. Today, I’m talking about how you know when to hire. Topics: (:31) Intro – Systems Saved Me Summit (3:00) Hiring quadrant (5:49) 1st vs. 4th quadrant (6:36) When do you hire? (8:00) Look at your time (9:40) Worth the money (11:10) Criteria and value (12:02) Ask yourself (12:34) Jordan’s hires (14:54) Referrals and help Quotes of the Week: “When you need to hire is when you’re making sales and you don’t have enough time to make more sales” - Jord...
Jul 10, 2017•16 min
This episode is brought to you by The Kolada Group. Today, I’m talking about finding creativity with structure. My guest is Jaclyn Mullen, who teaches digital marketing for General Assembly. Topics: (:31) Intro–System Saved Me Summit (1:31) Meeting Jaclyn (4:00) Importance of structure (8:12) The perfect storm (10:36) What needs to change? (13:06) Balance (15:17) Use what software works for you (18:43) Reviewing and knowing your business (22:05) Priorities (26:04) Best financial investment (27:2...
Jul 05, 2017•31 min
This episode is brought to you by The Kolada Group. Today, I’m talking about my success sabbatical. Topics: (:30) Intro (:59) Systems Saved Me Summit (2:31) Time for a sabbatical (5:02) Going home (7:06) Biggest takeaway (8:05) Jordan’ s new schedule (10:20) Breaking habits (10:59) Tracking your time (12:30) Shifting your business (14:42) Time and energy over money (16:44) Success sabbatical wrap-up Quotes of the Week: “I wanted to take the time to go inward and take the time to understand that ...
Jul 03, 2017•18 min
This episode is brought to you by The Kolada Group. Today, I’m talking about how to set up successful mindset habits. My guest is Jereshia Hawk, who is the founder of the Goal Getter Group, which helps women who work a 9-5 build a business on the side. Topics: (1:07) Introducing Jereshia (2:36) Before she created the Hawk Hustle (4:55) For the sake of personal health (7:41) Creating the Hawk Hustle (9:51) Stopping stress (13:43) Meditation and clearing mind (17:24) Higher quality life – C3 princ...
Jun 26, 2017•26 min
This episode is brought to you by The Kolada Group. Today, I’m talking about sales funnels. My guest is Stephanie Nickolich, who teaches entrepreneurs how to create sales funnels and passive revenue. Topics: (1:08) Introducing Stephanie (2:26) Before the first sales funnel (6:07) Fear led to change (7:21) The sales funnel system (11:49) Pricing (12:22) Converting clients (15:24) Small, valuable opt-ins (18:10) Levels (20:07) Recommendations (23:44) Best financial investment (24:33) Worst financi...
Jun 19, 2017•28 min
This episode is brought to you by The Kolada Group. Today, I’m talking about bullet journaling. My guest is Malle Rydzik, a business strategist and coach to creative entrepreneurs, specifically those transitioning from solopreneurs to CEOs. Topics: (1:05) Introducing Mallie (2:09) Before bullet journaling (3:24) Giving it a try (4:21) Mallie’s bullet journaling basics (6:39) When new items come up (7:43) Symbols (8:13) To-done list (9:41) The case for paper over digital (11:21) Paper tracking (1...
Jun 12, 2017•19 min
This episode is brought to you by The Kolada Group. Today, I’m talking about the course creation process in Trello. My guest is Lindsay Padilla, who works with clients to help them turn their one-on-one work into courses. Topics: (1:01) Introducing Lindsay (4:27) Business before Trello (7:01) What influenced the process (9:00) The steps (20:11) Best financial investment (23:52) Worst financial investment: lessons learned (25:48) Curbing course addiction (30:20) Quality over quantity (31:55) Wher...
Jun 05, 2017•34 min
This episode is brought to you by The Kolada Group. Today, I’m talking about my daily habit. Topics: (:30) Intro (1:07) Jordan’s daily habit (2:52) Getting over fear (6:59) Best interest for everyone (7:58) Recognizing your strengths (9:01) Other examples (11:24) Entrepreneurship pushes you off a cliff (12:30) Try new things! (13:38) Build YOUR business (15:30) Push yourself off a cliff (17:14) Wrap-up Quotes of the Week: “It’s important to have systems and structure and the same things happenin...
May 29, 2017•19 min
This episode is brought to you by The Kolada Group. Today, I’m talking about sales. My guest is Kevin Kepple, who is a sales professional in Dallas, Texas. Topics: (1:11) Introducing Kevin (2:20) Before implementing a framework (4:00) Need for change (4:54) 3 keys for success (11:52) Being prepared for all angles (13:14) Take time to think (15:02) Client decisions (18:44) Serving the greater good (20:52) Five strengths (21:41) Best financial investment (22:30) Worst financial investment (24:37) ...
May 22, 2017•26 min
This episode is brought to you by The Kolada Group. Today, I’m talking about keeping track of all your digital creations. Topics: (:30) Intro (1:21) Creating one place for everything (3:15) Jordan’s spreadsheet (8:51) Linkless items (9:48) Where to find Jordan’s spreadsheet (10:40) Value in organization Quotes of the Week: “Simplify... into one spreadsheet. For your sake and for your team’s sake.”– Jordan Resources: tkg.social.helpmefindstuff See acast.com/privacy for privacy and opt-out informa...
May 15, 2017•13 min
This episode is brought to you by The Kolada Group. Today, I’m talking about the hiring process. My guest is Lise Kuecker, who runs an online program and coaching center for entrepreneurs. Topics: (1:09) Introducing Lise (2:34) Business before systems (7:56) Developing a process (11:06) CEO Mindset (16:45) Task-based hiring system (24:03) The questions to ask (32:45) Best financial investment (36:16) Worst financial investment (39:34) Finding Lise Quotes of the Week: “[Our best hires] weren’t ju...
May 08, 2017•42 min
This episode is brought to you by The Kolada Group. Today, I’m talking about launch mapping. My guest is Nicole Jackson, who runs a boutique project management agency, helping online entrepreneurs. Topics: (1:20) Introducing Nicole (2:41) Business before systems (6:03) Asana (8:33) Nicole’s need for a process (12:12) Launch steps (15:35) Plan plan plan! (21:48) Best financial investment (22:38) Worst financial investment (28:39) Finding Nicole Quotes of the Week: “Every minute you spend planning...
May 01, 2017•30 min
This episode is brought to you by The Kolada Group. Today, I’m talking about interns. Topics: (:30) Intro (1:23) Value of interns (5:12) Jordan’s interns (6:45) Training and experience (9:22) Let them be the experts they are (11:33) Opportunity for you and them (13:20) Jordan’s intern mini-course (14:12) Wrap up Quote of the Week: “For me, it’s very important they understand that they are the expert. I’m coming to them with the training, with the process, and with the business they’re essentiall...
Apr 24, 2017•16 min
This episode is brought to you by The Kolada Group. Today, I’m talking about hiring with ease. My guest is Ashley Ryan, who founded Her Smart Marketing, a consulting agency mainly for female entrepreneurs. Topics: (1:03) Introducing Ashley (4:28) Why hiring is important (5:04) Before the hiring process (6:32) Phase 1 (9:41) Phase 2 (14:20) Phase 3 (16:28) Probation Period (18:08) Ashley’s One Thing (19:04) Best financial investment (20:19) Worst financial investment (22:16) Finding Ashley Quotes...
Apr 17, 2017•24 min
This episode is brought to you by The Kolada Group. Today, I’m talking about planning a great user experience. My guest is Ed Troxell, who founded Ed Troxell Creative and Stupid Easy, where he helps to streamline start-ups and small businesses by helping them implement processes and systems to help make their lives easier. Topics: (1:04) Introducing Ed (2:01) Business before systems (2:57) Motivation for organization (3:30) Step One: organization (6:15) Step Two: design (10:21) Step Three: testi...
Apr 10, 2017•22 min
This episode is brought to you by The Kolada Group. Today, I’m talking about how to hire based on results and not responsibilities. Topics: (:30) Intro (1:04) Jordan’s way to hire (1:53) Example of result expectations (2:51) Be specific with results (3:50) Why it’s powerful (4:31) Example #2 (6:20) Accountability and tracking (7:37) Avoid being the bottleneck (9:41) Results over responsibilities Quotes of the Week: "Find out how you can track the responsibilities and that turns into a result. Le...
Apr 03, 2017•11 min
This episode is brought to you by The Kolada Group. Today, I’m talking about how to set up successful mindset habits. My guest is Jereshia Hawk, who is the founder of the Goal Getter Group, which helps women who work a 9-5 build a business on the side. Topics: (1:07) Introducing Jereshia (2:36) Before she created the Hawk Hustle (4:55) For the sake of personal health (7:41) Creating the Hawk Hustle (9:51) Stopping stress (13:43) Meditation and clearing mind (17:24) Higher quality life – C3 princ...
Mar 27, 2017•26 min
This episode is brought to you by The Kolada Group. Today, I’m talking about sales funnels. My guest is Stephanie Nickolich, who teaches entrepreneurs how to create sales funnels and passive revenue. Topics: (1:08) Introducing Stephanie (2:26) Before the first sales funnel (6:07) Fear led to change (7:21) The sales funnel system (11:49) Pricing (12:22) Converting clients (15:24) Small, valuable opt-ins (18:10) Levels (20:07) Recommendations (23:44) Best financial investment (24:33) Worst financi...
Mar 20, 2017•28 min
This episode is brought to you by The Kolada Group. Today, I’m talking about what the biggest bottleneck in your business is. Topics: (:30) Intro (1:09) You are the bottleneck (3:32) Define roles (4:34) Create checklists (5:50) Avoid being the bottleneck (6:51) Manage without micromanaging (8:08) Stop stopping the momentum (8:46) Look at your own team structure Quote of the Week: "How to not be the bottleneck of your business is to clearly define your role and your teams’ roles with accountable ...
Mar 13, 2017•10 min
This episode is brought to you by The Kolada Group. Today, I’m talking about bullet journaling. My guest is Malle Rydzik, a business strategist and coach to creative entrepreneurs, specifically those transitioning from solopreneurs to CEOs. Topics: (1:05) Introducing Mallie (2:09) Before bullet journaling (3:24) Giving it a try (4:21) Mallie’s bullet journaling basics (6:39) When new items come up (7:43) Symbols (8:13) To-done list (9:41) The case for paper over digital (11:21) Paper tracking (1...
Mar 06, 2017•19 min
This episode is brought to you by The Kolada Group. Today, I’m talking about how to extend the lifetime of a client. My guest is Kristen Baker, who is a business coach with expertise in the sales mindset. Topics: (1:06) Introducing Kristen (4:05) Business before systems (7:16) Ideal clients (9:46) 8-Step process (18:12) Specific goals (20:50) Best financial investment (23:03) Worst financial investment (25:43) Every investment has value (29:53) Finding Kristen Quote of the Week: “People make the...
Feb 27, 2017•32 min
This episode is brought to you by Personalized Procedures. Today, I’m talking about how business owners are the best at making excuses. Topics: (:30) Intro (1:05) Making up excuses for ourselves (2:35) Instagram example (4:20) Podcast example (4:57) Pushing through excuses (6:32) What if? (7:42) Look at context (8:11) Make it happen (10:16) Stop the excuses - be daring! Quote of the Week: "If we fell into every excuse that comes up in our mind, then none of us would be doing anything." - Jordan ...
Feb 20, 2017•14 min
This episode is brought to you by The Kolada Group. Today, I’m talking about finding and working with contractors. My guest is Porsche Williams, who is the founder of The Prototype. Topics: (1:04) Introducing Porsche (3:12) Business before systems (5:18) Need for efficiency (8:23) The process (11:17) Interest meetings (14:13) The vetting process (17:54) Other organizational tools (23:11) Best financial investment (26:44) Worst financial investment: joining course too soon (28:31) Finding Porsche...
Feb 13, 2017•30 min
This episode is brought to you by The Kolada Group. Today, I’m talking about client workflow. My guests are Jamie, who is the founder and CEO of Your Hot Copy, and Erin, who is their Director of Operations. Topics: (1:14) Who are Jamie and Erin? (2:52) Same process, new systems (5:38) Addition of Erin (8:55) The shift to Teamwork (12:15) Checks and balances (14:03) Project management workflow (15:25) The difference (18:02) Best financial investment (18:52) Worst financial investment (20:53) Find...
Feb 06, 2017•22 min
