Join Jaime Oikle from RunningRestaurants.com as he speaks with Brendan Sweeney , the CEO & Co-Founder of Popmenu , about all the cool stuff they're doing for restaurants. They discuss the importance of having all marketing touchpoints in one place, the frustration with PDF menus on restaurant websites, and the evolution of restaurant websites. Brendan emphasizes the importance of utilizing technology to enhance the customer experience and increase sales, and he suggests that cross-selling, u...
Apr 07, 2023•30 min•Ep. 191
Join Jaime Oikle from RunningRestaurants.com in a great chat with Lucy Logan of MenuCalc about where their business is today and how they are helping so many restaurants with their menus. The pair hit on a lot during a fun talk, including: ● How to increase sales and profits by targeting menu & dietary preferences ● How automatic real-time menu updating is helping restaurants save time and money (and be more accurate) ● The impact of calorie counts and ingredient tracking for restaurants ● H...
Mar 30, 2023•31 min•Ep. 190
Such a timely and important topic. Join Jaime Oikle of RunningRestaurants.com for a great chat with Chef Steve Konopelski of the Auguste Escoffier School of Culinary Arts about BOH staff. How to find, hire, train & retain. It's an excellent collection of tips for any restaurant operator or chef to follow for growing their team effectively. Chef Steve has appeared on the Food Network, had his wedding cakes featured in Martha Stewart Weddings, Brides, and The Knot and owned a Bed & Breakfa...
Mar 23, 2023•39 min•Ep. 189
In this episode, Jaime Oikle of Running Restaurants.com speaks with Carl Orsbourne, COO at Juicer and Co-Author of Delivering the Digital Restaurant. Some of what they hit included... - What's in the book - The why behind restaurants need to embrace digital - How to manage third party ordering sites effectively - Why to think about customer data as the new oil - How dynamic pricing is starting to come into the restaurant market - Tips for boosting profits - How to maximize kitchen potential with...
Mar 14, 2023•29 min•Ep. 188
In this episode, Jaime Oikle of RunningRestaurants.com speaks with Dave Fink , the Founder and CEO of Postie . After the conversation with Dave, it's clear that direct mail is no longer what it used to be. A quote on the Postie website says, "Shhh... Direct mail is the best kept secret in marketing." This intriguing reversal of modern digital marketing thinking leads Dave and Jaime to discuss: ● The targeting ability and power of direct mail ● How direct mail can now be dynamic and fast ● How an...
Mar 09, 2023•29 min•Ep. 187
Jaime Oikle from RunningRestaurants.com revisits with Anne Gannon, the Founder of The Largo Group, to share a variety of quick tax and accounting tips for restaurants. They cover: ● Typical accounting mistakes and oversights that restaurants make ● The importance of a weekly forecast look ● The key numbers that go into an effective weekly forecast ● The four big areas that restaurants need to pay attention to ● Getting depreciation right ● Getting your tax return to tell the whole accurate story...
Mar 02, 2023•25 min•Ep. 186
Building a brand and growing it is never easy. But having a fun culture and a niche product makes it all the more exciting. Join Jaime Oikle of RunningRestaurants.com as he talks with Sam Fonseca , COO at Roll-Em-Up Taquitos, the nation's first taquito-focused franchise, about their brand's origin and growth. Before joining the Roll-Em-Up Taquitos team, Sam spent years in the restaurant and food industry, working at popular spots like In-N-Out, Raising Cane’s, and Dave's Hot Chicken. They discus...
Feb 23, 2023•28 min•Ep. 185
Delivery and takeout for restaurants are no longer optional (if it ever really were). Getting it right can be a challenge, though. In this episode, Jamie talks with Scott Landers , Co-founder and Sustainability Engineer at Figure 8 Logistics. They discuss optimizing menus, menu engineering, sustainability, and minimizing waste, maximizing check size, and making delivery profitable. Be sure to check out the episode! Find out more at Figure 8 Logistics and Running Restaurants . Thanks to our episo...
Feb 15, 2023•27 min•Ep. 184
Have you costed your menu? Do you know your profit per item? Roger Beaudoin of Restaurat Rockstars runs through a quick example with tips for how you to best implement at your restaurant. Don't miss these tips... Find out more at https://restaurantrockstars.com/?ref=jaimeoikle & https://www.runningrestaurants.com. Thanks to episode sponsor Zinch - http://financingthatworks.com
Feb 09, 2023•12 min•Ep. 183
In this episode Jaime Oikle of RunningRestaurants.com talks with Roger Beaudoin of Restaurant Rockstars about the importance of knowing your break-even number. They discuss both why you need to know your number and how to calculate it. Find out more at https://restaurantrockstars.com/?ref=jaimeoikle & https://www.runningrestaurants.com. Thanks to episode sponsor popmenu - https://popmenu.con/running
Jan 30, 2023•7 min•Ep. 182
The power of video has come a long way! In this episode, Jaime Oikle of RunningRestaurants.com talks with Rish Gupta , Co-founder and Head of Product at Spot AI, about their AI camera system designed to make restaurants safer and smarter. It was fascinating to learn everything the system can do—from providing visibility across multiple locations to capturing "training moments" and spotting waste and theft to managing incidents and accidents. There are lots of other cool features as well. It trul...
Jan 24, 2023•23 min•Ep. 181
Jaime Oikle of RunningRestaurants.com sits down with Chef Shawn Edelman of The Halal Guys to discuss their explosive growth. From their "carts on the street" origin story to franchise expansion plans, they cover a wide range of key topics, including expansion and franchising, simplicity, efficiencies, labor market challenges, career growth, takeout/delivery, and more. Find out more at The Halal Guys and Running Restaurants ....
Jan 11, 2023•16 min•Ep. 180
This is a great interview with Jaime Oikle of RunningRestaurants.com and Kevin King , President of Donatos Pizza. Join us as they discuss many aspects of the business, including building a brand and its footprint, expanding digital options, pandemic lessons, franchising, training, and more. Find out more at Donatos Pizza and Running Restaurants ....
Jan 04, 2023•24 min•Ep. 179
Great conversation with Alison & Darren about their new Restaurant Management 201 Program. They have put together a comprehensive restaurant management training program that is going to benefit a bunch of operators in 2023 in such a positive way. Check out our conversation around what the program looks like and be sure to sign up for it before sessions start in mid January. Find out more at https://restaurantmanagement201.com and https://www.runningrestaurants.com.
Dec 20, 2022•23 min•Ep. 178
Great in-depth restaurant business session with Jaime Oikle of RunningRestaurants.com & Andy Diamond, President of Angry Crab Shack. A lot of ground covered in this one including... * How the brand got started * The way the brand's atmosphere plays into their success * How they build fun into the restaurant's DNA * What makes a successful franchise formula * How to bring people in & bring them back * The importance of establishing long-term relationships with local charities * Showing ca...
Nov 15, 2022•28 min•Ep. 177
Jaime Oikle of RunningRestaurants.com gets with Catherine Tindall of Dominion Enterprise Services in this episode of the podcast to talk all about the Employee Retention Credit (ERC.) Important Tax & Finance topic for restaurants as they cover what the ERC is and how is it calculated as well as who's eligible for it and how to file for the credit. They also hit on some key overall tax planning tips that restaurants should be aware of. Don't miss it! Find out more at https://dominiones.com &a...
Oct 18, 2022•17 min•Ep. 176
Jaime Oikle of RunningRestaurants.com gets with Yelp's Small Business Expert Emily Washcovick in this episode of the podcast to talk all about restaurants and online reviews. As Yelp’s Small Business Expert, Emily is in the unique position of having spoken with thousands of restaurant owners about the challenges they face and strategies they employ to overcome them – not to mention discuss their perspectives on online reviews, both good and bad. She demystifies online reviews and shares info to ...
Oct 10, 2022•26 min•Ep. 175
Join Jaime Oikle of RunningRestaurants.com and Andrew Pudalov, the CEO of Rush Bowls, in a wide-ranging conversation about the restaurant business, including: ● The business origin story ● Pioneering a model ● Pandemic impacts and learnings ● The move to franchising ● Mentorship and leadership ● Fighting against the "perfect storm" challenging restaurants ● Finding, keeping, and rewarding great employees ● Marketing, loyalty, and data ● And a whole lot more... For more, go to https://www.running...
Oct 06, 2022•32 min•Ep. 174
Great episode for restaurant marketing! We get into the whys & hows of doing birthday marketing well for your restaurant. I'm so passionate about this topic, we've partnered to offer Birthday Marketing programs for our restaurant operator audience! Check out the tips & advice in this episode and then get in touch with us about getting your birthday marketing program going - https://www.runningrestaurants.com/categories/birthday-marketing.
Sep 19, 2022•32 min•Ep. 173
Good one on tap for you... Jaime Oikle of RunningRestaurants.com gets with Travis Talbot, Principal & Lead Strategist of Hospitality Arts as the two circle around a variety of restaurant topics including: Market niches -- Hooks & how they set you apart -- Company culture and positioning -- Social media tips -- Menu engineering -- The COVID Catalyst -- Removing friction points -- and more... Lots of good stuff in this one...Check out the episode... Find out more at https://www.hospitality...
Aug 29, 2022•34 min•Ep. 172
Always great to talk with Tony Smith, CEO of Restaurant 365 about the business. Tony shares a solid and refreshing take on building a company culture that any restaurant business can use to better attract and retain staff -- everyone's biggest challenge these days. We hit on a lot including: Tony's back story & how tech has changed over time -- How operators can build a strong team and workplace culture that prioritizes retention -- The importance of Mission and Vision -- Showing growth path...
Aug 16, 2022•24 min•Ep. 171
A lot of marketing and tech talk packed into this one! Jaime Oikle of RunningRestaurants.com gets with Phil Crawford, CTO at CKE Restaurants, parent company of Carl's Jr and Hardee's including... Pandemic impacts on QSR -- Importance of push to tech -- Loyalty & Rewards -- Drive thru opportunities -- What's coming with AI & Robotics -- Ghost Kitchens -- Digital ordering, menu boards & kiosks -- Future growth -- and more... Lots of good stuff in this one...Check out the episode... Fin...
Aug 08, 2022•25 min•Ep. 170
Refreshing stuff with Stratis Morfogen of Brooklyn Chophouse, Brooklyn Dumpling Shop and the author of the new book Be a Disruptor. We talk about breaking rules & conventions, NYC restaurant life in the age of COVID, timing & execution, franchise growth, mob stories and more. Plus the interview pretty much starts with the "F" word...so there's that... You'll enjoy this one...Check it out... Find out more at https://www.brooklynchophouse.com, https://www.brooklyndumplingshop.com & htt...
Jul 25, 2022•30 min•Ep. 169
Want to hear about what explosive growth looks like? Join Jaime Oikle of RunningRestaurants.com as he talks with Bob Anderson, President of The Great Greek Mediterranean Grill about where they are now and the rapid growth that's planned. You have to have a lot of systems in place & working successfully to target aggressive growth as they are so it was great to take a peek inside their plans. Check it out... Find out more at https://www.thegreatgreekgrill.com & https://www.runningrestaura...
Jul 12, 2022•30 min•Ep. 168
Jaime Oikle of RunningRestaurants.com visits with Ben Pryor, Head of Innovation at SpotOn, to discuss their recently released report, "Maximizing Profits." They walk through several screen grabs from the report, talking about the business and opportunities to enhance profits. Lots of good insights. Check out the episode! Find out more at SpotOn Report: Maximizing Profits and Running Restaurants ....
Jul 05, 2022•28 min•Ep. 167
Jaime Oikle of RunningRestaurants.com gets with Bo Davis, Co-Founder & CEO of MarginEdge. As both an experienced restaurant operator and tech entrepreneur Bo brought great insights to the episode. It's more important than ever to capture every nickel and dime possible for your restaurant's profits and there's no doubt that tech is leading the way to help make that possible. You'll enjoy our fun conversation as we talk math & profits & menu costs & more...Find out more at https://...
Jun 27, 2022•23 min•Ep. 166
Jaime Oikle of RunningRestaurants.com visits with Michel Falcon, author of People First Culture and Founder/CEO of Brasa Peruvian Kitchen. The two uncover a bunch of valuable gold nuggets on the power of people development in your restaurant business. How do you start, grow, and make future expansion plans in a pandemic? Well, Michel has the formula, and I promise that some of it will be eye-opening!!! You absolutely don't want to miss this! Check it out. Find out more at https://www.brasaperuvi...
Jun 16, 2022•27 min•Ep. 165
This was a fun one for me as we got to mix softball, life and restaurants into an episode. Jaime Oikle of RunningRestaurants.com gets with Bill Hoopes from Capital Tacos and Florida PGF Softball for a wide ranging conversation. Bill's story is inspirational in many ways and I'm beyond sure that he's going to be successful in his new venture with the energy, passion & leadership he brings to the table. I think you'll find many parts of this episode resonate for you. Find out more at https://w...
May 17, 2022•32 min•Ep. 164
Jaime Oikle of RunningRestaurants.com visits with Ola Sars, Founder & CEO of Soundtrack Your Brand in this fun episode about how aspects of music at a restaurant or bar can be a powerful differentiating factor. Ola has a long & storied past in the music business so it was great to get his insights on what can work well for restaurants & bars. Check it out... Find out more at https://www.soundtrackyourbrand.com & https://www.runningrestaurants.com.
May 11, 2022•19 min•Ep. 163
OK, hold on...Jaime Oikle of RunningRestaurants.com zips through a lot of powerful marketing tips for your restaurant with David "Rev" Ciancio of Branded Strategic Hospitality and Handcraft Burgers & Brew. They roll though a lot of marketing content for restaurants in a short time so have those notebooks out! They hit on how to build digital into the DNA of a restaurant, social media & a special section just on Tik Tok for restaurants. Do not miss this! Find out more at https://www.brand...
May 03, 2022•22 min•Ep. 162