Running Restaurants - podcast cover

Running Restaurants

RunningRestaurants.comwww.runningrestaurants.com

Running a restaurant is one of the most exhilarating yet challenging ventures out there. Every day, passionate restaurateurs pour their hearts into delivering dining experiences that both excite customers & simultaneously drive profits to the bottom line. But how can restaurants do both even better?

Welcome to Running Restaurants, the podcast exploring actionable tips, valuable resources, and interesting insights every restaurant owner can easily implement in their own businesses. Whether you want your food venture to be more profitable, renowned, or enticing to many, we discuss every single strategy that could make your goals a reality.

Tune in to insightful discussions with restaurant industry experts, business gurus, and food professionals about what it takes to bring your venture to the next level. Whether you are running a casual dining, quick service, table service, fine dining, or food bar, this podcast offers everything you need to hone the way you run your restaurant.

Find out how to better market your place, increase your audience reach, and eventually turn your brand into a go-to or household name. Understand how to leverage the immense power of social media for your promotional campaigns in today’s ever-increasing digital world. Learn the best customer service strategies to keep everyone satisfied and longing for more. Discover how to develop your menu, keep it fresh and interesting, and make it suitable for a wide range of diets and food preferences.

This podcast also explores the complex business aspects behind the scenes that require your utmost attention. Learn how to hire and maintain the most talented individuals, decrease food waste, eliminate internal theft, and comply with all legal matters to keep your restaurant up and running. Become more knowledgeable about finances and accounting, going in-depth about keeping restaurants highly profitable. Understand how to strike the perfect balance between good food and good revenue.

This show provides solutions to the biggest and most common problems encountered by many in the restaurant industry. This is your chance to finally address low-profit margins, high food costs, and labor challenges. This is your opportunity to improve your business management tactics, staff training methods, and overall workplace culture. And of course, this is the best place to answer your technology and marketing questions, giving you a better edge in navigating the competition in this digital age. 

Hosting the podcast is Jaime Oikle, owner of the restaurant content provider Running Restaurants. Through this online website and its sister platforms, he is able to deliver valuable resources and the latest news to help restaurant owners constantly deliver outstanding local dining experiences for more than 25 years. His website contains more than 1200 articles and 75 hours of seminar or webinar sessions.

Jaime’s reason for being is to help restaurant owners succeed and thrive. He is deeply passionate about providing as many resources as possible to guide them toward business success. Jaime leads every podcast episode with the goal of extracting the most helpful information and tips that prove useful in building and maintaining a well-rounded and efficient food venture.

Whatever kind of restaurant you are running, equip yourself with the right knowledge to keep it up and running, as well as ensure its straight path towards success. Discover the latest, dive deep into the complexities, and win big in this difficult yet rewarding industry. And if some obstacles and hurdles hinder you from achieving the restaurant of your dreams, let Jaime reveal what you must do to get rid of the problems along your path. The biz is fun, yet far from easy, and this is the podcast to support and help you out!

Listen to Running Restaurants at www.runningrestaurants.com.

 

 

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Episodes

Restaurant Marketing Frustrations, Challenges & Revolutions (Ep 191)

Join Jaime Oikle from RunningRestaurants.com as he speaks with Brendan Sweeney , the CEO & Co-Founder of Popmenu , about all the cool stuff they're doing for restaurants. They discuss the importance of having all marketing touchpoints in one place, the frustration with PDF menus on restaurant websites, and the evolution of restaurant websites. Brendan emphasizes the importance of utilizing technology to enhance the customer experience and increase sales, and he suggests that cross-selling, u...

Apr 07, 202330 minEp. 191

How Your Restaurant's Menu Can Drive Sales & Profits (Ep 190)

Join Jaime Oikle from RunningRestaurants.com in a great chat with Lucy Logan of MenuCalc about where their business is today and how they are helping so many restaurants with their menus. The pair hit on a lot during a fun talk, including: ● How to increase sales and profits by targeting menu & dietary preferences ● How automatic real-time menu updating is helping restaurants save time and money (and be more accurate) ● The impact of calorie counts and ingredient tracking for restaurants ● H...

Mar 30, 202331 minEp. 190

How To Hire, Train & Retain BOH Employees (Ep 189)

Such a timely and important topic. Join Jaime Oikle of RunningRestaurants.com for a great chat with Chef Steve Konopelski of the Auguste Escoffier School of Culinary Arts about BOH staff. How to find, hire, train & retain. It's an excellent collection of tips for any restaurant operator or chef to follow for growing their team effectively. Chef Steve has appeared on the Food Network, had his wedding cakes featured in Martha Stewart Weddings, Brides, and The Knot and owned a Bed & Breakfa...

Mar 23, 202339 minEp. 189

Delivering The Digital Restaurant (Ep 188)

In this episode, Jaime Oikle of Running Restaurants.com speaks with Carl Orsbourne, COO at Juicer and Co-Author of Delivering the Digital Restaurant. Some of what they hit included... - What's in the book - The why behind restaurants need to embrace digital - How to manage third party ordering sites effectively - Why to think about customer data as the new oil - How dynamic pricing is starting to come into the restaurant market - Tips for boosting profits - How to maximize kitchen potential with...

Mar 14, 202329 minEp. 188

Is This the Best Kept Secret in Restaurant Marketing? (Ep 187)

In this episode, Jaime Oikle of RunningRestaurants.com speaks with Dave Fink , the Founder and CEO of Postie . After the conversation with Dave, it's clear that direct mail is no longer what it used to be. A quote on the Postie website says, "Shhh... Direct mail is the best kept secret in marketing." This intriguing reversal of modern digital marketing thinking leads Dave and Jaime to discuss: ● The targeting ability and power of direct mail ● How direct mail can now be dynamic and fast ● How an...

Mar 09, 202329 minEp. 187

Accounting and Tax Mistakes that Restaurants Make (Ep 186)

Jaime Oikle from RunningRestaurants.com revisits with Anne Gannon, the Founder of The Largo Group, to share a variety of quick tax and accounting tips for restaurants. They cover: ● Typical accounting mistakes and oversights that restaurants make ● The importance of a weekly forecast look ● The key numbers that go into an effective weekly forecast ● The four big areas that restaurants need to pay attention to ● Getting depreciation right ● Getting your tax return to tell the whole accurate story...

Mar 02, 202325 minEp. 186

Restaurant Growth In The Niches With Sam Fonseca from Roll-Em-Up Taquitos (Ep 185)

Building a brand and growing it is never easy. But having a fun culture and a niche product makes it all the more exciting. Join Jaime Oikle of RunningRestaurants.com as he talks with Sam Fonseca , COO at Roll-Em-Up Taquitos, the nation's first taquito-focused franchise, about their brand's origin and growth. Before joining the Roll-Em-Up Taquitos team, Sam spent years in the restaurant and food industry, working at popular spots like In-N-Out, Raising Cane’s, and Dave's Hot Chicken. They discus...

Feb 23, 202328 minEp. 185

Making Restaurant Delivery & Takeout Profitable & Sustainable (Ep 184)

Delivery and takeout for restaurants are no longer optional (if it ever really were). Getting it right can be a challenge, though. In this episode, Jamie talks with Scott Landers , Co-founder and Sustainability Engineer at Figure 8 Logistics. They discuss optimizing menus, menu engineering, sustainability, and minimizing waste, maximizing check size, and making delivery profitable. Be sure to check out the episode! Find out more at Figure 8 Logistics and Running Restaurants . Thanks to our episo...

Feb 15, 202327 minEp. 184

Menu Item Plate Costing for Restaurants (Ep 183)

Have you costed your menu? Do you know your profit per item? Roger Beaudoin of Restaurat Rockstars runs through a quick example with tips for how you to best implement at your restaurant. Don't miss these tips... Find out more at https://restaurantrockstars.com/?ref=jaimeoikle & https://www.runningrestaurants.com. Thanks to episode sponsor Zinch - http://financingthatworks.com

Feb 09, 202312 minEp. 183

Do You Know Your Daily Break-Even Number (Ep 182)

In this episode Jaime Oikle of RunningRestaurants.com talks with Roger Beaudoin of Restaurant Rockstars about the importance of knowing your break-even number. They discuss both why you need to know your number and how to calculate it. Find out more at https://restaurantrockstars.com/?ref=jaimeoikle & https://www.runningrestaurants.com. Thanks to episode sponsor popmenu - https://popmenu.con/running

Jan 30, 20237 minEp. 182

AI Making Restaurants Smarter And Safer With Video Intelligence (Ep 181)

The power of video has come a long way! In this episode, Jaime Oikle of RunningRestaurants.com talks with Rish Gupta , Co-founder and Head of Product at Spot AI, about their AI camera system designed to make restaurants safer and smarter. It was fascinating to learn everything the system can do—from providing visibility across multiple locations to capturing "training moments" and spotting waste and theft to managing incidents and accidents. There are lots of other cool features as well. It trul...

Jan 24, 202323 minEp. 181

From Carts On The Street To International Expansion (Ep 180)

Jaime Oikle of RunningRestaurants.com sits down with Chef Shawn Edelman of The Halal Guys to discuss their explosive growth. From their "carts on the street" origin story to franchise expansion plans, they cover a wide range of key topics, including expansion and franchising, simplicity, efficiencies, labor market challenges, career growth, takeout/delivery, and more. Find out more at The Halal Guys and Running Restaurants ....

Jan 11, 202316 minEp. 180

Kevin King Of Donatos Pizza (Ep 179)

This is a great interview with Jaime Oikle of RunningRestaurants.com and Kevin King , President of Donatos Pizza. Join us as they discuss many aspects of the business, including building a brand and its footprint, expanding digital options, pandemic lessons, franchising, training, and more. Find out more at Donatos Pizza and Running Restaurants ....

Jan 04, 202324 minEp. 179

Restaurant Management Training Insights (Ep 178)

Great conversation with Alison & Darren about their new Restaurant Management 201 Program. They have put together a comprehensive restaurant management training program that is going to benefit a bunch of operators in 2023 in such a positive way. Check out our conversation around what the program looks like and be sure to sign up for it before sessions start in mid January. Find out more at https://restaurantmanagement201.com and https://www.runningrestaurants.com.

Dec 20, 202223 minEp. 178

Andy Diamond of Angry Crab Shack (Ep 177)

Great in-depth restaurant business session with Jaime Oikle of RunningRestaurants.com & Andy Diamond, President of Angry Crab Shack. A lot of ground covered in this one including... * How the brand got started * The way the brand's atmosphere plays into their success * How they build fun into the restaurant's DNA * What makes a successful franchise formula * How to bring people in & bring them back * The importance of establishing long-term relationships with local charities * Showing ca...

Nov 15, 202228 minEp. 177

How Restaurants Can Get the Employee Retention Credit (ERC) (Ep 176)

Jaime Oikle of RunningRestaurants.com gets with Catherine Tindall of Dominion Enterprise Services in this episode of the podcast to talk all about the Employee Retention Credit (ERC.) Important Tax & Finance topic for restaurants as they cover what the ERC is and how is it calculated as well as who's eligible for it and how to file for the credit. They also hit on some key overall tax planning tips that restaurants should be aware of. Don't miss it! Find out more at https://dominiones.com &a...

Oct 18, 202217 minEp. 176

Key Tips for Restaurants Managing Their Online Reviews (Ep 175)

Jaime Oikle of RunningRestaurants.com gets with Yelp's Small Business Expert Emily Washcovick in this episode of the podcast to talk all about restaurants and online reviews. As Yelp’s Small Business Expert, Emily is in the unique position of having spoken with thousands of restaurant owners about the challenges they face and strategies they employ to overcome them – not to mention discuss their perspectives on online reviews, both good and bad. She demystifies online reviews and shares info to ...

Oct 10, 202226 minEp. 175

Andrew Pudalov Of Rush Bowls (Ep 174)

Join Jaime Oikle of RunningRestaurants.com and Andrew Pudalov, the CEO of Rush Bowls, in a wide-ranging conversation about the restaurant business, including: ● The business origin story ● Pioneering a model ● Pandemic impacts and learnings ● The move to franchising ● Mentorship and leadership ● Fighting against the "perfect storm" challenging restaurants ● Finding, keeping, and rewarding great employees ● Marketing, loyalty, and data ● And a whole lot more... For more, go to https://www.running...

Oct 06, 202232 minEp. 174

How to Get Birthday Marketing Right at Your Restaurant (Ep 173)

Great episode for restaurant marketing! We get into the whys & hows of doing birthday marketing well for your restaurant. I'm so passionate about this topic, we've partnered to offer Birthday Marketing programs for our restaurant operator audience! Check out the tips & advice in this episode and then get in touch with us about getting your birthday marketing program going - https://www.runningrestaurants.com/categories/birthday-marketing.

Sep 19, 202232 minEp. 173

Restaurant Talk With Travis Talbot (Ep 172)

Good one on tap for you... Jaime Oikle of RunningRestaurants.com gets with Travis Talbot, Principal & Lead Strategist of Hospitality Arts as the two circle around a variety of restaurant topics including: Market niches -- Hooks & how they set you apart -- Company culture and positioning -- Social media tips -- Menu engineering -- The COVID Catalyst -- Removing friction points -- and more... Lots of good stuff in this one...Check out the episode... Find out more at https://www.hospitality...

Aug 29, 202234 minEp. 172

How To Build a Strong Workplace Culture During Labor Shortages (Ep 171)

Always great to talk with Tony Smith, CEO of Restaurant 365 about the business. Tony shares a solid and refreshing take on building a company culture that any restaurant business can use to better attract and retain staff -- everyone's biggest challenge these days. We hit on a lot including: Tony's back story & how tech has changed over time -- How operators can build a strong team and workplace culture that prioritizes retention -- The importance of Mission and Vision -- Showing growth path...

Aug 16, 202224 minEp. 171

Restaurant Tech Trends & Future Developments: With Phil Crawford, CTO of CKE (Ep 170)

A lot of marketing and tech talk packed into this one! Jaime Oikle of RunningRestaurants.com gets with Phil Crawford, CTO at CKE Restaurants, parent company of Carl's Jr and Hardee's including... Pandemic impacts on QSR -- Importance of push to tech -- Loyalty & Rewards -- Drive thru opportunities -- What's coming with AI & Robotics -- Ghost Kitchens -- Digital ordering, menu boards & kiosks -- Future growth -- and more... Lots of good stuff in this one...Check out the episode... Fin...

Aug 08, 202225 minEp. 170

Being Disruptive: What the Restaurant Industry Needs (Ep 169)

Refreshing stuff with Stratis Morfogen of Brooklyn Chophouse, Brooklyn Dumpling Shop and the author of the new book Be a Disruptor. We talk about breaking rules & conventions, NYC restaurant life in the age of COVID, timing & execution, franchise growth, mob stories and more. Plus the interview pretty much starts with the "F" word...so there's that... You'll enjoy this one...Check it out... Find out more at https://www.brooklynchophouse.com, https://www.brooklyndumplingshop.com & htt...

Jul 25, 202230 minEp. 169

Inside A Growing Franchise: The Great Greek Mediterranean Grill (Ep 168)

Want to hear about what explosive growth looks like? Join Jaime Oikle of RunningRestaurants.com as he talks with Bob Anderson, President of The Great Greek Mediterranean Grill about where they are now and the rapid growth that's planned. You have to have a lot of systems in place & working successfully to target aggressive growth as they are so it was great to take a peek inside their plans. Check it out... Find out more at https://www.thegreatgreekgrill.com & https://www.runningrestaura...

Jul 12, 202230 minEp. 168

Tips For Maximizing Profits At Your Restaurant (Ep 167)

Jaime Oikle of RunningRestaurants.com visits with Ben Pryor, Head of Innovation at SpotOn, to discuss their recently released report, "Maximizing Profits." They walk through several screen grabs from the report, talking about the business and opportunities to enhance profits. Lots of good insights. Check out the episode! Find out more at SpotOn Report: Maximizing Profits and Running Restaurants ....

Jul 05, 202228 minEp. 167

Tech Entrepreneur To Restaurateur & Back: Bo Davis Discovered the Problem He Wanted To Solve (Ep 166)

Jaime Oikle of RunningRestaurants.com gets with Bo Davis, Co-Founder & CEO of MarginEdge. As both an experienced restaurant operator and tech entrepreneur Bo brought great insights to the episode. It's more important than ever to capture every nickel and dime possible for your restaurant's profits and there's no doubt that tech is leading the way to help make that possible. You'll enjoy our fun conversation as we talk math & profits & menu costs & more...Find out more at https://...

Jun 27, 202223 minEp. 166

People First Culture - Best Practices That Are Working In Restaurants (Ep 165)

Jaime Oikle of RunningRestaurants.com visits with Michel Falcon, author of People First Culture and Founder/CEO of Brasa Peruvian Kitchen. The two uncover a bunch of valuable gold nuggets on the power of people development in your restaurant business. How do you start, grow, and make future expansion plans in a pandemic? Well, Michel has the formula, and I promise that some of it will be eye-opening!!! You absolutely don't want to miss this! Check it out. Find out more at https://www.brasaperuvi...

Jun 16, 202227 minEp. 165

Startup Story - Restaurants & Life (& Softball): Bill Hoopes Of Capital Tacos (Ep 164)

This was a fun one for me as we got to mix softball, life and restaurants into an episode. Jaime Oikle of RunningRestaurants.com gets with Bill Hoopes from Capital Tacos and Florida PGF Softball for a wide ranging conversation. Bill's story is inspirational in many ways and I'm beyond sure that he's going to be successful in his new venture with the energy, passion & leadership he brings to the table. I think you'll find many parts of this episode resonate for you. Find out more at https://w...

May 17, 202232 minEp. 164

What Are The Secrets To Getting Music Right In Restaurants & Bars? (Ep 163)

Jaime Oikle of RunningRestaurants.com visits with Ola Sars, Founder & CEO of Soundtrack Your Brand in this fun episode about how aspects of music at a restaurant or bar can be a powerful differentiating factor. Ola has a long & storied past in the music business so it was great to get his insights on what can work well for restaurants & bars. Check it out... Find out more at https://www.soundtrackyourbrand.com & https://www.runningrestaurants.com.

May 11, 202219 minEp. 163

Building a Digital First Restaurant (Plus Tik Tok Tips for Restaurants) (Ep 162)

OK, hold on...Jaime Oikle of RunningRestaurants.com zips through a lot of powerful marketing tips for your restaurant with David "Rev" Ciancio of Branded Strategic Hospitality and Handcraft Burgers & Brew. They roll though a lot of marketing content for restaurants in a short time so have those notebooks out! They hit on how to build digital into the DNA of a restaurant, social media & a special section just on Tik Tok for restaurants. Do not miss this! Find out more at https://www.brand...

May 03, 202222 minEp. 162
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