One of the most common metrics of success talked about in this industry is the goal for one advisor to generate 1 million dollars in sales. Everyone has different ideas of what it means to hit this goal, but no matter which way you think about this metric, it's no small feat. But should it be the milestone that we are all reaching for? And should it take on so much importance? On today’s episode of Masters in Travel, Whitney is joined by three incredible advisors that hit that 1 million goal in ...
Feb 07, 2023•1 hr 16 min•Season 3Ep. 109
When we think of energy, we typically think of our body’s physical energy. But is that all that there is? On today’s special Master Hour episode of Masters in Travel, Whitney is joined by Alex Nickl, founder of The Fuel Method. Alex shares some deep insight into the deeper layers of energy, and how to tap into the masculine and feminine energies within each of us.
Jan 31, 2023•1 hr 20 min•Season 3Ep. 108
Although we work with supplier partners every day to facilitate the incredible trips that we plan, we don't actually know a lot about the day-to-day of our supplier partners. What's happening behind the scenes at hotels around the world or in a DMC's office? And vice versa, do supplier partner have insight into travel advisors and what's going on in our day-to-day? On this episode of Masters in Travel, Whitney is joined by Kirsten Gardner, CoFounder of Outlier Journeys and Natalia Aldacour-La Bo...
Jan 24, 2023•49 min•Season 3Ep. 107
There are many learning curves that travel advisors face throughout their journey. From starting your own business, managing, hiring, and eventually growing into a leadership role to guide the team you've built. It’s very difficult, if not impossible, to navigate this journey on your own. On today’s episode of Masters in Travel, Whitney is joined by Julie Lanham, president of Vacations to Remember. Julie shares her experience and her journey into leadership.
Jan 17, 2023•59 min•Season 3Ep. 106
One of the most common concerns of travel advisors is systems, processes, and organization. The programs and softwares are great, but they don't always manage us. They don't manage our time, they don't manage our focus. They don't manage us as humans. On today’s episode of Masters in Travel, Whitney is joined by the Community Manager of Masters in Travel and systems and efficiency expert, Lindsay Palmer. Together they talk about organizing time, working in the most productive way, and optimizing...
Jan 10, 2023•42 min•Season 3Ep. 105
As a new advisor, it’s easy to get overwhelmed. Familiarization trips, or FAMs, can be a big source of questions for beginning advisors. How do you receive an invitation to a FAM? How do you decide which to accept and which to politely decline? How do you prepare in advance? And when you get home, what comes next? On today’s episode of Masters in Travel, Whitney checks in with Julie Patterson, founder of Wanderfully Planned. This year, Julie has gone on three first-time FAMs and is here to repor...
Jan 03, 2023•1 hr 5 min•Season 3Ep. 104
No matter what stage of life you're in or what else you have going on in your day-to-day, running a travel business can feel pretty intense. With long hours and work weekends, this business can make any other aspect of life doubly challenging. Whether you’re working a second job to pay the bills or you’re raising children, the balancing act of work and life can be difficult. On this episode of Masters in Travel, Whitney is joined by three ladies who are not only fabulous travel advisors, but who...
Dec 27, 2022•1 hr 7 min•Season 3Ep. 103
As small business owners, we can all find ourselves pushing and working long hours to get the job done. But is it healthy to always be pushing? Is there a better way that helps us all feel a little more content? On today’s episode of Masters in Travel, Whitney is joined by business mentor, Alex Nichol. Alex has a master’s degree in counseling with a specialization in mental performance. She helps high achieving women unlock their next level potential so that they can create more confidence, pers...
Dec 20, 2022•1 hr 2 min•Season 3Ep. 102
Attending industry events, conferences, and trade shows is a big part of our annual calendar. With so much happening each year, it's often hard to keep track and know which events will serve us best. How do we know which will be best for us? How many events should we attend? And how do we get the most out of each opportunity? On today’s episode of Masters in Travel, Whitney is joined by Kate Sullivan, owner of Anthology Travel, and Kirsten Gardner, Co-founder of Outlier Journeys. Together they t...
Dec 13, 2022•45 min•Season 3Ep. 101
The technologies that we use regularly to help our business be efficient are incredible and most advisors couldn't live without them. Despite their uses, these technologies and systems don't actually help us to make important business decisions. We can form emotional attachments to those decisions, creating decision fatigue and exhaustion. On the 100th episode of Masters in Travel, Whitney is joined by Korrine Johnson to finally find some solutions to this universal problem.
Dec 06, 2022•50 min•Season 3Ep. 100
Everyone is looking for ways to optimize, be more efficient, and do more with less time. On this very special episode of the Masters in Travel Master Hour, instead of having a special outside guest, the community are the guests and the experts. Together they discuss everything about systems and processes, comparing methods and ways to make planning travel easier and faster. Listen in as they work together to find ways to make planning travel easier and faster.
Nov 29, 2022•40 min•Season 3Ep. 99
Everyone is looking for ways to optimize, be more efficient, and do more with less time. On this very special episode of the Masters in Travel Master Hour, instead of having a special outside guest, the community are the guests and the experts. Together they discuss everything about systems and processes, comparing methods and ways to make planning travel easier and faster. Listen in as they work together to find ways to make planning travel easier and faster.
Nov 22, 2022•40 min•Season 3Ep. 98
As Travel Advisors, we all lean on technology to help us run our day-to-day businesses, connect with clients, make us look more professional, and save us time and energy. On this episode of Masters in Travel, Whitney is joined by Alexandra Tucker, Co-Founder and COO of Sequense Software. Sequence is a brand new technology that uses automated task management and other amazing features to help the modern travel advisor run their business. Join Whitney and Alexandra as they discuss the concept, dev...
Nov 15, 2022•48 min•Season 3Ep. 97
On this special episode of Masters in Travel, Whitney is joined by members of the community for this month’s Master Hour Panel Discussion. This month we’re joined by Katalina Mayorga, Co-founder of El Camino Travel to dive deeper into group travel and everything that goes on behind it. This common topic with travel advisors can be a profitable option, but executing a successful group trip can be tricky at first. Katalina shares her insight into building both great trips and a working audience. B...
Nov 08, 2022•57 min•Season 3Ep. 96
On this episode of Masters in Travel, we’re continuing to dive deep into the tech that we know and love. Approach Guides is an incredible resource we have as travel advisors. Through it, advisors everywhere have the ability to share high quality content with travelers and enhance the client experience. To talk more about Approach Guides and what’s going on behind the scenes, Jennifer Raezer joins Whitney as they peek behind the curtain.
Nov 01, 2022•54 min•Season 3Ep. 95
Mentoring advisors and growing a team is an option many advisors are looking into. What most often discover, is that not all host agency organizations support the growing of a team under their umbrella. Some host agencies don't allow this at all, some have policies that disincentivize teams, and others simply haven’t set up their agency to support this type of growth. On today’s episode of Masters in Travel, Whitney is joined by Lindsey Epperly and Jeremy Sulek, Co-Owners of JetSet World Travel....
Oct 25, 2022•55 min•Season 3Ep. 94
When speaking with your clients, either in person, on your website, on social media, or in a newsletter, there are phrases and words that both intrigue and entice action and welcome them into your world. And then there are phrases and words that don't work at all, and might even turn someone away. To discuss words and phrases in marketing, Jenn Lee joins Whitney for this episode of Masters in Travel. Together they dive deep into using words correctly and creating a process to guide clients to cl...
Oct 18, 2022•53 min•Season 3Ep. 93
Whitney, Beth, and Julie are back with more stories on when things went wrong and how they dealt with them. As most people know, travel can be messy. Plans don’t always work out, flights get canceled, and emergency phone calls need to be made. What do you do when these things happen? Is there a way to avoid them happening in the first place? In this part two episode of Masters in Travel, Whitney, Beth, and Julie dive deeper into personal experiences and how to make the most of the challenges all...
Oct 12, 2022•43 min•Season 3Ep. 92
When traveling, most things go smoothly and just as planned. Other times, there are minor hiccups, or small delays. But occasionally there are big challenges that arise during a client's trip. In these moments, what do we do as professional travel advisors? What can we do? What should we expect our supplier partners to help us with? On this episode of Masters in Travel, Whitney is joined by Beth Bastian of Bastian World Travel and Julie Patterson of Wanderfully Planned. Together they share stori...
Oct 04, 2022•46 min•Season 2Ep. 91
On today’s episode of Masters in Travel, we dive into another fantastic piece of technology that helps travel advisors everywhere. The Bridge has a newer app that brings together a myriad of suppliers from around the world, all supported by the representation partners that we know and love. Whitney is joined by Andrew Finn and Dave Kartagener, the co-founders of the Bridge, to discuss the founding ideas and behind the scenes ideas of this amazing technology.
Sep 27, 2022•34 min•Season 3Ep. 90
Clients often request trips that are “off the beaten path” and “culturally immersive.” But what do these phrases really mean? What is the client’s idea of off the beaten path and how do-able is it in a particular location? On this episode of Masters in Travel, Whitney is joined by Katalina Mayorga, Founder and CEO of El Camino Travel, an expert in these unique trips. Together they discuss what it really means to seek out travel that is culturally immersive, high, low, and off the beaten path....
Sep 20, 2022•49 min•Season 3Ep. 89
On today’s episode of Masters in Travel, Whitney and Kate Thomas continue sharing how they seem to conquer it all. This second part of their discussion dives even deeper into what it takes to manage a business and life. Together they talk about working with fear, stress, doubts, and rising above it all.
Sep 13, 2022•35 min•Season 3Ep. 88
It’s very easy to look at someone successful and imagine they’re working on multiple projects and approaching their busy lives with grace and ease. Is there a secret? Or is there something different going on behind the scenes? On this episode of Masters in Travel, Whitney is joined by Kate Thomas, Cofounder of Travel Pro Theory. Both Whitney and Kate are busy, successful women who seem to balance everything well. Listen in as they discuss their secrets and what’s actually going on behind the cur...
Sep 06, 2022•57 min•Season 3Ep. 87
The right technology can not only help advisors to connect with clients, but also save time and energy while making us all look more professional. We utilize and rely on technology on a day to day basis, but what goes on behind the scenes of our favorite systems? On this episode of Masters in Travel, Whitney and her guest Irving Betesh, dive into Sion. The technology that supports us as professional travel advisors in the back end, enabling us to track our commissions, month to month revenue, an...
Aug 30, 2022•49 min•Season 2Ep. 86
The idea of expansion and growth in your business can sometimes be overwhelming. Should we grow a team, shouldn’t we grow a team? What are the pros and considerations? How do we even begin the process? On a brand new Master Hour edition of Masters in Travel, the community comes together to discuss growing your business through IC’s and Personal Assistants. Our special guests today are Heather Keller, Founder of Perfect Landing Travel, and Emma Major, Founder of Major Traveler. Together Whitney, ...
Aug 23, 2022•1 hr 7 min•Season 2Ep. 85
Technology is imperative in running our day to day businesses, both efficiently and effectively. With this technology that we rely on a day to day basis, we likely don’t know what goes on behind the scenes. How are decisions made in what to fix or edit within those technologies? On today’s episode of Masters in Travel, Whitney and her Guest Scott Rutz, dive into one of the most important technologies that advisors use, Travefy. Scott Rutz is the VP of sales and marketing and part of the founding...
Aug 16, 2022•46 min•Season 2Ep. 84
Discovering and diving deep into both new and old favorite destinations is a part of being a travel advisor. And no matter what, there are always destinations that clients request that we've never done before. So how do we do it? How do we go from a new inquiry to delivering a proposal and executing a once in a lifetime style trip for our clients? To discuss their discovery process on this episode of Masters in Travel, Whitney is joined by Angela Isherwood and Ashley Theis. Together they come up...
Aug 09, 2022•51 min•Season 2Ep. 83
With the industry booming, burnout has been a hot topic lately. After realizing that the way you're feeling isn't sustainable, what comes next? How do you approach and fix this problem? For some, feelings of burnout lead to thoughts of leaving the industry, selling your business, or merging with another company for mutual support. To talk more about her experience in selling her business, Bailie White joins Whitney on today’s episode of Masters in Travel. Join in on the discussion as Bailie shar...
Aug 02, 2022•1 hr 10 min•Season 2Ep. 82
As a solo entrepreneur, the idea of taking any sort of leave feels scary and uncertain. But its sometimes very necessary to take a leave, specifically maternity leave. On today’s episode of Masters in Travel, Whitney is joined by Brianna Glenn of Milk & Honey Travels. Together they discuss Maternity Leave and how to plan for it, how to ask for help, how to prepare for new business, and how to balance this new season of your life.
Jul 26, 2022•56 min•Season 2Ep. 81
Growing a team is a path that many advisors consider and some even take on fairly early in their entrepreneurial journey. So what's the motivation to grow a team? Is it absolutely necessary to really build a thriving business? Or can you go it alone? If you're still on the fence about whether to build a team or not, today’s episode of Masters in Travel is here to help. Our special guest this time is Heather Christopher, Founder and President of Heather Christopher Travel. Together she and Whitne...
Jul 19, 2022•1 hr 5 min•Season 2Ep. 80