How do we, as travel advisors, measure our success? What does success look like? And how should it be measured? How should travel advisors set goals? What should we measure? How far reaching should those goals extend? When setting goals, what should we be focusing on? We all know that while there may not be any barriers to entry into the travel industry as an advisor, it does on the other hand require a tremendous amount of grit and patience in those first few years. And while sales and rev...
Jan 12, 2021•52 min•Season 1Ep. 11
As entrepreneurs, we likely all started with a passion for travel. Some days we are literally jumping out of bed to do what we do best. Other days, it feels like we’re stuck in the weeds taking care of tasks that we don’t care about, that we’re maybe not good at, and that we dread. As entrepreneurs, we wear all the hats. The marketing hat, the sales hat, the travel hat, the social media hat, the accounting hat, and the customer service hat. In a nutshell, we have too much to do in too little tim...
Jan 05, 2021•1 hr 6 min•Season 1Ep. 10
As travel advisors, we are in this beautiful world of human connection and relationships. We foster and build relationships with our clients and our supplier partners. And it would be hard to say that one of these relationships is more important than the other. Without one, the other can’t thrive. Without supplier partners, it would be really difficult to service our client inquiries and without clients, we don’t have a need for supplier partners. There are many conversations that center around ...
Dec 15, 2020•53 min•Season 1Ep. 9
As travel advisors, we have three major itinerary building platforms available to us: Axus, Travefy, and Umapped. Together with Grace McBride, Founder of My TripKit, we discuss key points to consider if you’re ready to use one of these services in your business or if you’re already using one and potentially considering switching to another . We’ll dive into the advantages and disadvantages of each platform and which platform might be best for you depending on your business model. Find us on Inst...
Dec 08, 2020•39 min•Season 1Ep. 8
As travel advisors, we are in this beautiful world of human connection and relationships. We foster and build relationships with our clients and our supplier partners. And it would be hard to say that one of these relationships is more important than the other. Without one, the other can’t thrive. Without supplier partners, it would be really difficult to service our client inquiries and without clients, we don’t have a need for supplier partners. There are many conversations that center around ...
Dec 01, 2020•57 min•Season 1Ep. 7
“It takes much more than a great product, service, or experience to stand out.” Authentic storytelling can be more impactful than a great product, service, or experience and it can be included as part of each and every one of our touchpoints with clients - from social media to our websites to in person conversations. Rachel Leslie is the founder of RL Studio, a copywriting studio based in Portland, Oregon. RL Studio helps impact-driven brands define and amplify their business with compelling cop...
Nov 24, 2020•44 min•Season 1Ep. 6
When starting a business, it’s almost certain that we all had a lot of ideas as to the type of business we wanted to build and just how we wanted to go about it. One of the most empowering elements of entrepreneurship is the opportunity to make all these decisions for ourselves. On the flip side, the necessity to make so many decisions in that first year and beyond can also become quite overwhelming. I also remember times in that first year when I didn’t feel empowered and I didn’t feel overwhel...
Nov 17, 2020•42 min•Season 1Ep. 5
“Public speaking and storytelling aren’t just podiums and power points. Public speaking is anytime you speak to inform, persuade, lead, inspire, or entertain. It looks very different for different people, but it is a required skill of all positions and professions.” And just in that one sentence alone, my interest was piqued and in digging deeper, I saw that there is definitely something here for travel advisors, because we are speaking on a very regular basis to inform, to lead, and to inspir...
Nov 10, 2020•46 min•Season 1Ep. 4
When we hear the word "experience" in a context related to travel, our thoughts might understandably go straight to the trip itself. The experiences we have in the luxury hotels we stay on a vacation, the privately guided experiences, the special meals we enjoy... But when we focus solely on the client's experience with us, as their travel advisor, we realize that, depending upon the client, the complexity of their trip, and how far in advance they're planning, a client could potentially be spen...
Nov 03, 2020•35 min•Season 1Ep. 3
On this episode, together with Emily Steele of Love Local, we discuss the importance of investing in your existing customer base or your existing network and how it can totally change your business. Happy, repeat clients who refer more clients to us is what every travel advisor strives for as this type of business is truly the best. Tune in to learn more about Emily's "Come Back Again Method". Find us on Instagram: @mastersintravel Resources Mentioned Learn more about the Come Back Again Method ...
Nov 03, 2020•44 min•Season 1Ep. 2
When we’re working with a new client, how do you get to know them? How do you learn about their travel preferences and their previous travel experiences? How do you ensure that you set yourself up for success with a client who is new to you and potentially, new to working with a travel advisor? In this episode, Beth and I discuss the key questions we ask new clients to get to know them and to understand the trip they're envisioning as well as some key lessons we’ve learned over the last five yea...
Nov 03, 2020•39 min•Season 1Ep. 1
Welcome! Masters in Travel is a new podcast created especially for travel advisors who are ready to accelerate their success. On this podcast, we’ll hear from travel professionals about lessons learned as their businesses grew in the hopes that their experience, advice, and insights will help accelerate the success of your travel business. We’ll also welcome guests outside the travel industry to provide a new perspective on running a small, service based business. New episodes released each week...
Oct 17, 2020•3 min
