04. How to answer the toughest questions from clients confidently & effectively
Episode description
“Public speaking and storytelling aren’t just podiums and power points. Public speaking is anytime you speak to inform, persuade, lead, inspire, or entertain. It looks very different for different people, but it is a required skill of all positions and professions.”
And just in that one sentence alone, my interest was piqued and in digging deeper, I saw that there is definitely something here for travel advisors, because we are speaking on a very regular basis to inform, to lead, and to inspire, at the very minimum.
Erik Dominguez is a public speaker, a public speaking coach and the founder of Speak Up Stories and has strategies and advice to lead us to more confident, effective and professional conversations with clients.
Resources Mentioned
Erik's website: https://speakupstories.com/
Instagram: @speak.up.stories
Facebook Group: Speak Up Stories