Just One Thing - podcast cover

Just One Thing

Rick Whitewww.180biz.com
Get every week started with Just One Thing to improve your business, better service your customers and watch your bottom line grow and grow! All in just 10 minutes or less!
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Episodes

Episode 92 - Create a Shared Outcome for Auto Repair Shop Owners

I’ve been talking about working with spouses, lately. That can be a real challenge, can't it? In this episode, I will talk about what you can do to make a difference. The key is to have an outcome. The key to succeeding as a couple is to identify an outcome that gets you excited to get out of bed in the morning. Something where you both feel amazing because you both are working toward something each of you wants. It's amazing when that happens. Now if you don’t work with your spouse this can per...

Mar 09, 20236 min

Episode 91 - Working With Your Spouse for Auto Repair Shop Owners

In this episode, I want to talk about working with your spouse. I think this is an important subject to to talk about because about 70% of the coaching that I do is with couples. I’ll talk from the male perspective because that's what I'm familiar with. It can be frustrating but it can be one of the most rewarding experiences you’ll ever have! So press play and listen along.

Mar 02, 20237 min

Episode 90 - Using the Right Labor Rate to Calculate Profit for Auto Repair Shop Owners

You know, we've been talking about labor rate. In this episode, I’ll talk more about the frustrating part of setting your labor rate. And that is when you put a profit model in place and you don't hit it. The reason is that you're not using the right labor rate. Listen as the info I share may be why you aren’t hitting your profit models.

Feb 23, 20236 min

Episode 88 - Four Areas that Make You Different From Your Competitors for Auto Repair Shop Owners

In this episode, I will talk about one of the things that are keeping you from charging the appropriate labor rate that you could and should be charging to take care of your team, and take care of everything. It’s all about differentiation. You need to be able to answer this one question as a prospective client. “Why would I drive by three of your competitors to do business with you?” Listen along as I give you tips to make you the go to shop.

Feb 09, 20238 min

Episode 87 - Calculating Your Labor Rate for Auto Repair Shop Owners

Today’s episode is about what's driving you when it comes to your labor rate. When I ask the shop owner, “Hey, here's a part, it costs this much. What are you gonna sell it for?” They have a calculation. They have a mathematical equation that they use to determine the selling price of that part. But when I ask that same shop owner, “How do you figure out your labor rate?” I typically hear, one of two things. Think about how YOU would answer this question and then press play to listen along!...

Feb 02, 20237 min

Episode 85 - Feeling Like You Should be Paying More for Auto Repair Shop Owners

We've been talking about pay plans and increases and when to do them. I can't tell you the number of shop owners that I talked to that have problems with what they're paying people. And it's not that they're paying them too much. The battle is this. Maybe you feel like you should be giving a raise. Maybe you're saying, “It's been a few years and I really haven't done much.” Or maybe they're asking for more money. The problem is that you're not happy with the results you're getting from your staf...

Jan 19, 20238 min

Episode 84 - It’s Not Always the Money Making Your Team Leave for Auto Repair Shop Owners

Today I’ll talk about why your employees or your team members leaving. The mistake you are making is you think they are leaving to get more money somewhere else. Well, money is a concern. You want to make sure you are in the top echelon as far as compensation goes. Make sure you know what's going on around regarding compensation and benefits. Listen to this podcast as I give you reasons why they could be leaving, which may help you keep them.

Jan 12, 20237 min

Episode 83 - Take the Fear Out of Giving Raises for Auto Repair Shop Owners

Today I’ll talk about raises. You are in a situation where you're reacting. I don't think you're consciously aware of the turmoil going on in the industry. And one of the things we need to talk about is the reaction. It's coming from a place of fear. It's coming from wondering if you can afford it. You may ask yourself, “should I give them a raise? How much should I give them?” It creates worry and doubt and a lack of faith in yourself and what you're doing. This is an episode you don’t want to ...

Jan 05, 20237 min

Episode 82 - Fulfillment on Steroids for Auto Repair Shop Owners

We've been talking about feeling fulfilled and you know how to find that. But now I want to talk to you about putting that fulfillment on steroids. I’ll explain to you how to do it. Be sure to listen to this Podcast as I give you tips for yourself and how to include your team.

Dec 29, 20224 min

Episode 81 - Finding Fulfillment for Auto Repair Shop Owners

Today I’ll talk about feeling fulfilled. This is a really big deal because there are a lot of people that are going to work every day or going through life every day not feeling fulfilled. They feel empty. They feel hollow. They feel like something's missing. It's that feeling of fulfillment. Let's talk about the four areas in that you can find fulfillment so be sure to listen to this Podcast!

Dec 22, 20227 min

Episode 80 - Choose Happiness for Auto Repair Shop Owners

Today’s topic is about being happy. Isn't that really all we want out of life? To feel happiness? I will tell you something that I think is a real misnomer. There are two real points I want to make in this episode. This isn't a podcast you want to miss, I mean who doesn't want to be happy?

Dec 15, 20228 min

Episode 79 - Tips To Stop That Stuck Feeling From for Auto Repair Shop Owners

In this episode, I want to talk about getting stuck. I don't know about you, but there have been times when I feel like I'm stuck, like I'm spinning my wheels and just not going anywhere. While thinking about it I realized that there are four things that cause you to feel stuck. So what I'd like to do is go through each one of those four things. So press play and listen along.

Dec 08, 20225 min

Episode 78 - The Secret to Communicating for Auto Repair Shop Owners

In this episode, I’ll talk to you about the secret to communicating. The secret is to listen. You step back and listen before you start going off from your perspective. The secret to creating an amazing team is to listen. It's to ask questions. It's all about making sure you completely understand the situation, not just from your perspective. There are other perspectives to what's going on. Everyone can use a little help in communicating, so press play and keep listening.

Dec 01, 20226 min

Episode 77 - Why Sometimes Words Hurt When Communicating for Auto Repair Shop Owners

When it comes to communicating, sometimes we get hurt or someone else gets hurt. I want to talk about that today. How many times have you been hurt by what someone has said? Let’s talk about what usually causes that. Press play as I will give you 3 things that will help you to communicate more effectively and avoid hurting someone or getting hurt.

Nov 17, 20227 min

Episode 76 - Friction in Communication for Auto Repair Shop Owners

I talked about communication in the previous episode. And one of the things I want to talk about in communication is friction. I want you to know about the friction that's going on in every communication. Where does that come from? Press play as we dig deeper to answer that question and I give you some tips on how to avoid it.

Nov 10, 20226 min

Episode 75 - Communicating Emotionally for Auto Repair Shop Owners

Today’s episode is about communicating. One of the major stressors in your life is your inability to communicate properly. Most of the time you're running around the shop like a chicken with your head cut off and going crazy. You don’t realize it but you’re barking. You're giving snippets. You're not giving complete thoughts. Your communication has holes in it. Your instructions aren't complete. That's because you're communicating emotionally. Listen along to hear me explain why you are doing th...

Nov 03, 20225 min

Episode 74 - Do You Have a Plan OR a Declaration for Auto Repair Shop Owners

In this episode, I want to talk to you about planning. Every year, Brenda and I take one entire week to plan for the following year. We just finished our planning week this past week. We went down to the smokey mountains and had a great time. We did spend the entire week planning for sales, staffing, responsibilities, guidelines, benchmarks, etc. We made sure it was all in there. But if you ask Brenda, she’d say it was never enough. What do you do to plan? I think you will want to listen to this...

Oct 27, 20228 min

Episode 73 - What Are You Doing to Feed Your Positive Attitude for Auto Repair Shop Owners

People either tend to have a positive outlook or a negative outlook. And I want to talk about that a little bit. When you are a business owner, you can't allow a negative outlook to take over you. Don't misunderstand me, though. Positivity, to me, does not mean everything's all good and great, sunshine and rainbows. There will always be issues. Positivity doesn't mean pretending there are no problems. Life has problems. Positivity just means a belief. I have a belief that I can overcome them. I ...

Oct 20, 20227 min

Episode 72 - Life Is A Gift for Auto Repair Shop Owners

Life is a gift. We hear that all the time and sometimes to the point of nausea. But here's what I want you just to think through for a second. Life is a gift. Each and every day is a gift. We listen to this, and we hear it, but I don't think it penetrates. How fast did your kids grow up or are growing up? I'm watching my grandkids now and I'm absolutely mind-blown at how fast they're growing. Each day when I wake up and open my eyes and that's a gift for me. Why? Because I recognize there are mo...

Oct 13, 20227 min

Episode 71 - Decisions Are What Changes Our Lives for Auto Repair Shop Owners

Recently I talked about indecision. The key takeaways with indecision were (1) Stop trying to make the right decision and just go for the best decision. (2) Decisions aren't fatal, they’re feedback. (3) Don't make the same decision twice. Now I want to talk about decisions. Many times, decisions are made in an emotional state. And when that happens, it becomes a reaction. When your decision is a reaction, it always hurts. Listen along for great decision making tips!

Oct 06, 20228 min

Episode 70 - Where Does Indecision Come From for Auto Repair Shop Owners

The way I see decisions is you’re going down a path and then get to a point where you can go left or you can go right. It’s a decision point. Indecision is when you're stuck at the fork in the road and you're not moving. Where does indecision come from? Have you ever dealt with indecision? This is one you should keep listening to!

Sep 29, 20226 min

Episode 69 - Being Unhappy is a Lousy Place to Live for Auto Repair Shop Owners

We use the word hate a lot. I hate peas. I hate ice cream. I hate this. I hate that. Hate usually comes from unhappiness. We are unhappy a lot, but we don't talk about it. It's okay to be dissatisfied. It's not okay to be unhappy. When you're unhappy about something, you continue to focus on what you're unhappy about and it gets bigger and it gets worse. Listen along as I talk about how unhappiness can affect all aspects of your life.

Sep 22, 20225 min

Episode 68 - You CAN Do Anything, But You CAN'T Do Everything for Auto Repair Shop Owners

What I will talk about today is Can Do. There's a can do attitude and that's great to have. It means you will get it done. But what I'm talking about is that you can do anything, but you can't do everything. Brian Tracy, a couple of years ago, said that the average person's to-do list is 140% of their lifetime. Think that through for a second. It means that we must be good at understanding what we want to happen. Now press play to listen along.

Sep 15, 20226 min

Episode 67 - Creating Balance for Auto Repair Shop Owners

Today is about balance. Why am I talking about balance? Because I think there's so little of it going on in our lives. I think we're lopsided. I think we're driving around on flat tires. What do I mean? We put air in half the tire. The other side of the tire is flat. So why am I saying this? Because I think there's too much emphasis on one area of your life. You must recognize that your life is like a wheel with many spokes. And each one of those spokes represents a different area of your life. ...

Sep 08, 20227 min

Episode 66 - Emotions are Indicators for Auto Repair Shop Owners

I am going to talk about emotions, plain and simple. We all have them. Although some of us have a hard time realizing it. I was brought up in a household where guys didn't have emotions. I was supposed to be the strong, silent type without showing emotions. So, what I want to talk to you about is the good, bad, and the ugly. Listen along as I go through emotions and how I look at them.

Sep 01, 20228 min

Episode 65 - Your Future for Auto Repair Shop Owners

What I want to talk about today is your future. Basically, you're doing one of three things with your future. When you look at your life, from your relationships, your business, and your personal life, I guarantee you are doing one of these three things. I know I am.

Aug 25, 20227 min

Episode 64 - Help Them Their Way for Auto Repair Shop Owners

I want to talk about helping people. There are basically four ways to do that. So let's talk about the first way of helping, which is not to help at all. Believe it or not. For some of us old folk, that is the way we were taught. We didn't get help. We had to figure it out all by ourselves. And that was both frustrating and liberating because when you finally did figure it out, you felt like a million bucks. But the thing is, and I think there's some validity to this.

Aug 18, 20227 min

Episode 63 - Create a Safe Place for Auto Repair Shop Owners

What I will talk about is the uncertainty that's going on in the world. It's everywhere. It's almost like the world has said, “Oh, you can handle the pandemic? Here, take Ukraine! Here, take Russia! Here, take part shortages! Here, take supply shortages! Here, take inflation!” And it's just mounting and mounting and mounting and people need a break. People need a place where there's safety. If you look at one of Maslow’s first levels, it's about safety. Now the reality is we go looking for safet...

Aug 11, 20226 min
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