Everyone just doesn't seem to be as nice anymore. Right? Everyone seems to be under so much anger and stress and pressure. So, why are people so nasty today? Listen along as I dig deeper into what could be happening and how we can make a difference!
There is one differentiator that separates the major players from everyone else. That difference is focus. People tell me all the time that they can't focus; that they don't have focus. I say that's absolutely untrue. We all have focus. It's just what we focus on that’s the problem? The reality is most of us, me included, at times major in minor things. We spend our focus on stuff that ultimately is inconsequential. And that's the separation. It's all about being truly successful in whatever it ...
In this episode, I want to talk to you about managing. I’ve heard so many horror stories about managers, bosses, and owners. And they have one common thread. It’s what you pay attention to. You can either catch people doing things wrong, or you can catch people doing things right. I need to tell you that it’s normal for the brain to look for things that are a danger, things that are wrong. That is how our brains are naturally wired. It's easy to find things wrong. It's the way we're wired social...
In this episode, I will talk about how shop owners are hurting their teams. I have Brandon sitting beside me for a very specific reason. I will ask Brandon a question really quick. “Brandon, if you come to me with a question and I give you the answer, what did you learn?” Brandon replies, “Nothing.” Here's what Brandon learned. He learned to come to me again for the next question. So, what’s the big deal? Hmm think about that and then press play to see how you could be hurting your team by just ...
In this episode, I’ll talk about three things. Well, it’s actually four ways you can run your business. At first, I thought there were three ways, but this morning when I was thinking about it I thought of one more. Press play and hear me out on these four ways!
Today’s topic is Defining. I am on a mission to eliminate or eradicate with prejudice, SSDD. I think you know what I mean. It’s Same Stuff Different Day. I see too many shops going into work every day doing the same thing. Like it's another day dealing with a client. It's another brake job. It's another oil service. I want you to get that out of your shop. How are we going to do that? If you're ready to eliminate SSDD then this podcast is for you! So press that play button and listen along....
I want to ask a question. When did life stop being an adventure? When was life all about playing it safe? I listen to shop owners talk all the time about wanting to grow their business, and then they continually play it safe. Playing it safe is one of the most dangerous things you can do in your business. I truly believe that each and every one of us, me included, are here to do amazing things. I figured out there are three things that are preventing you and I, at different times, from recognizi...
Today I want to talk about winners and the two mindsets that winners have that nobody else does. Do you have any idea what two mindsets I'm going to discuss? Listen along to see if they are what you think they are!
One of the biggest issues I see in communication is what I call a translation issue. You know what I'm talking about? Have you ever been with someone who is speaking only French, and you only speak English? That's a translation issue. They're talking perfect. You're listening perfect. But you don't understand each other because there's no common ground. That's what happens a lot of times when you're working with someone and showing them something new. I want you to visualize a curtain and this c...
The reality is we all have challenges. The problem is too many of us try to avoid them. And that's a mistake. I want you to stop avoiding the challenges. That's where growth comes from. Your challenges are what caused you to grow. Yes, they can hurt. Yes, they're uncomfortable. But you will end up being so much better on the other side. Where do your challenges come from? Keep listening along to hear some tips I want you to think about when you get a challenge.
Today I’ll talk about SMD. I will explain that in just a moment. I want you to realize two things today and I want you to bring this not only into this coming week. I want you to bring this to your team as well, because a lot of us are really having problems with this. You are probably asking yourself what is SMD?? This is a good one for sure to listen to because we all find ourselves in this situation from time to time. So go ahead and press play!
What I want to talk about today is I want to talk about haters. The reality is if you want your business to be outstanding, you have to stand out. You have to stand for something. When you do, you will alienate some people. That is totally okay. You be you. And you do you. If you are a people pleaser you're in trouble because your self-worth, your self-esteem is based on the acceptance of other people. Why do we do that? Well, there are a couple of different reasons. Be sure to press play to hea...
What I want to talk to you about today is the news. What is the news there to do? The news is there to sell advertising. That's all it's there to do. This is important to understand because the more eyeballs they have, the more they can charge for their advertising. And there's an old saying in the news that says, “If it bleeds, it leads.” Why? Because it triggers the survival part of our brains. We have a threat center in our brain and we're constantly looking for any threats. Do you find yours...
What I want to talk about today is something that I've probably mentioned before. The word is mistakes. I, literally, want to kill the word mistakes. Here's why. Mistakes come repercussions. When you use the word mistakes, it's negative. It's not growing. It's not getting better. It's not true. We're not making mistakes. I want you to stop thinking about mistakes. Why? When there's a mistake made, the first thing we typically do is look for someone or something to blame. We direct that negative ...
What I’ll talk about today is this great resignation that's going on. It's kind of laughable in our industry, isn't it? We've had such a shortage of help for a while now, and it's getting worse. We've gone from a talent pool to a very small puddle. What I will talk to you about today is attracting. So basically, to attract someone you need to stand out. You must have an outstanding business. And in order to do that, you have to stand out. What do I mean by that? Keep listening along to get tips ...
Today’s topic is stages, not to be confused with seasons. So, what do I mean by stages? You work really hard and all of a sudden you think you got it. You think you finally arrived. And that's awesome. It's an awesome feeling to have. It lights you up. You think, “Wow, I just can't believe how good this feels. All this hard work has been worth it. And it is, it really is worth it.” When you can finally step back and realize a dream that you've had for a very long time, it's amazing. But I want t...
So, something's not going right at the shop. You step back and figure out that you need to learn some things. So, you take some courses. But so many people get stuck in learning mode. And I am going to talk to you about that. Yes, there will be issues in your shop. In fact, your goal shouldn’t be to get rid of the problems, it should be to replace the problems you have with bigger, better ones. If you have the same problems today that you did last year, you're stuck in a rut, my friend. So what ...
I could talk all day about stories as human beings. There are not many things that are actually complete in our lives. In other words, we don't have complete information or a complete understanding of things. There are holes and gaps. We create stories to fill those gaps. But we also use stories to define how we see ourselves in the world and how we see ourselves interacting with the world. When you're telling a story, there are four characters in the story. They are the villain, the victim, the...
It seems like the word PASSION is the one word that is conspicuously absent from our industry. It just seems like we are just not passionate anymore. I was flying back from Florida yesterday, and I know I have this Just One Thing to do. I thought to myself, “Where's the passion in our industry? What's going on?” So, how do you find the passion that you might be missing? You press play to follow along..
I want you to think about the word BARRIERS. Barriers is an important word because a barrier, if you think about it the image it gives you, is something that will stop you from getting to where you want to go. And here's the really cool thing about barriers. Barriers are an internal issue. And I want you to really listen to this for a minute. Barriers are an internal issue. Challenges are external. Challenges come up all the time. Challenges are simply opportunities disguised as hard work. That'...
I hear people all the time talking about how they're so stressed out and so overwhelmed and so drained. Well, I want to talk to you about a fix for that. It’s when you wake up tired and you finally ask for a fresh start. When you’re waking up stressed, overwhelmed, and wishing for that fresh start means that you'll never get a fresh start. When you're dragging yesterday into today, you'll never get a fresh start. When you're dragging yesterday into today, you are reliving yesterday over and over...
Today I’ll talk to you about boundaries. Boundaries have a very negative connotation. When you set up a boundary and it may appear to be constricting and confining. But that’s not really true. Boundaries are not meant to constrict. And we are opposed to putting boundaries in place. And then we're frustrated. Why? It's because there's a psychological term called the illusion of transparency. What the illusion of transparency means is you feel like everyone should see what you need. And it just is...
In this episode, I’ll talk about temperature. It's really important to step back and look at this, especially at the beginning of the year. I want you to decide for the year 2022, do you want to be a thermometer or a thermostat? This is a very important question to ask. What would your answer be? Keep listening along to find out the difference between them.. believe me, I never thought about it this way!
In this season of giving, I think it's important to step back and think this concept through. As business owners, we're so focused on what we are getting right now. We think about getting the money. We focus on getting the car done. We must be able to pay our bills. We are so focused on the receiving part, the getting part that we get lost in it. The idea of giving sometimes can be foreign to us because we're so focused on what we need. But as long as we chase what we want and need, we're never,...
My question is, are you a Grinch? And all of us want to say, “No, of course, I'm not.” But there's a big difference between how you think you're showing up and how people are perceiving you. And I am the king of this. We lie to ourselves all the time. We try to hide and pretend things are okay when they're not. And people can see it a mile away. If things are eating at you, if you're coming in a little grumpier than you'd like to be, I want to give you some tools that will help you grow your hea...
What I want to talk to you about is the word “No.” We avoid no at all costs. I'm going to tell you that “No” could and should be your friend. “No” does so many great things for you. It allows you to reflect. That's the first thing you should do with a “No.” Not avoid it. Not pretend it didn't happen or don't blame somebody or something for it. That's not what the “No” is there for. Press play to hear how to see "NO!" as a gift and what you should do the next time you get a "Yes!".
What I want to talk to you about is the secret of accountability. Why do I think this is a big deal? Well, telling yourself all the amazing things that you're going to do, whether it's professional or personally is really awesome. And at the same time, it's completely useless. Why? It's because you lie to yourself all the time. It's because you judge others by their actions, and you judge yourself by your intentions. So even if you didn't get something done that you want to do that day, it's oka...
What are we talking about today? We're talking about getting knocked down. What does that mean? You all know what it means. It means getting knocked on our butts. For me, it's been very real lately. Just about the end of the summer, I started having problems with my back and it got to a point where I couldn't walk without a walker and was on some pretty heavy medication. Through the love of other people, they helped us get through it. But getting knocked down is not an option. One of the problem...
I want to talk to you about an equation, a very simple equation that changed my life. Listen, I know some of the last two talks I've heard some of you. I get it. I understand this works for me. And some of you say, “That'll never work for me, Lucas. That's too simple.” Well, that's the whole point. People change their lives with simple, small decisions. We don't make giant decisions that change the world. They are all very small decisions. And we improve our lives with these small decisions. Tod...
I want to talk to you about something that I tell my staff about. I tell my family about it. I tell everybody about it. There are three circles on a page, and then there's everything else. There's a small circle. The circle of control, a medium circle, the circle of influence. And then that big sheet of paper has everything else on it. Years ago, I was talking to Rick, and I was talking about all these problems I had in the shop. One of the things that I really wanted to solve with hiring a coac...
