Episode 75 - Communicating Emotionally for Auto Repair Shop Owners

Today’s episode is about communicating. One of the major stressors in your life is your inability to communicate properly. Most of the time you're running around the shop like a chicken with your head cut off and going crazy. You don’t realize it but you’re barking. You're giving snippets. You're not giving complete thoughts. Your communication has holes in it. Your instructions aren't complete. That's because you're communicating emotionally. Listen along to hear me explain why you are doing this and tips on how to change it!