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IBS Intelligence Podcasts

IBS Intelligence Podcasts | A Cedar Consulting Unitibsintelligence.com

IBSi podcasts for insights and discussions from the world of FinTech and Banking. Listen in to what’s trending in the ever-evolving financial industry.

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Episodes

Ep589: What is holding back the cashless society?

Martin Bradbury, Regional Director, Financial Services UK&I, Dynatrace In a word, trust – consumer trust in digital financial services has been damaged by high-profile incidents. Could banks and financial services providers have handled matters better? How real is the generational divide in understanding of digital platforms? Will the UK ever go truly cashless and what do financial institutions need to do to get consumers onside? Martin Bradbury, Regional Director, Financial Services UK&...

May 24, 202313 min

Ep588: How banks can boost customer engagement with retail finance

Edoardo ‘Edo’ Volta, Chief Revenue Officer, Divido Building the right retail finance programme can assist banks in creating new revenue streams while supporting merchant partners and satisfying consumer demand. Helping to provide a checkout finance solution that enhances the customer experience is good for the bank, good for the merchant and good for the consumer. With the cost-of-living crisis on the minds of many in the UK, Edo Volta, Chief Revenue Officer at Divido, speaks to Robin Amlôt of I...

May 22, 202313 min

Ep587: A passion for ESG on display at the Temenos Community Forum 2023

Kalliopi Chioti, Chief Marketing & ESG Officer, Temenos Temenos tops the Dow Jones Sustainability World Indices in the Software and Services industry category – just one proof the company walks the talk on ESG, another is the attitude on display from Kalliopi Chioti, Chief Marketing & ESG Officer for Temenos. Her passion comes across clearly as she speaks to Robin Amlôt of IBS Intelligence on day 2 of TCF2023 in Vienna.

May 15, 202311 min

Ep586: Why Explainable AI is the right AI for banks

Hani Hagras, Chief Science Officer, Temenos Identifying the dangers and challenges inherent in the widespread adoption of artificial intelligence, Hani Hagras, Chief Science Officer at Temenos believes the answer lies in explainability and the adoption of explainable ai. He speaks with Robin Amlôt of IBS Intelligence on day 2 of the Temenos Community Forum in Vienna.

May 15, 202311 min

Ep585: Talking tech for corporate banking at the Temenos Community Forum 2023

Maurya Murphy, Senior Product Director, Temenos Adoption of technology solutions in corporate banking has lagged retail banking. Why? What needs to be done to speed this process and what advantages would ensue for banks taking the plunge. Robin Amlôt of IBS Intelligence caught up with Maurya Murphy, Senior Product Director of Temenos at TCF2023 in Vienna to find out…

May 12, 20239 min

Ep584: ISO20022 became reality in March… how are banks coping?

Philip Flood, Global Business Development Director - Regulatory & STP Services, Gresham Technologies In March 2023 the migration to SWIFT’s new ISO20022 (MX) messaging standard for cross-border payments and reporting began, with a coexistence period with predecessor MT messages until November 2025. A number of domestic payments systems have also moved to ISO20022, including real-time gross settlement systems in Australia, Canada, Europe, and New Zealand. Robin Amlôt of IBS Intelligence speak...

May 04, 202310 min

Ep583: How UK challenger banks are using tech solutions to dominate SME lending

Ben Snowman, VP Partnerships & Advisory, Mambu ; Sahil Thapa, Chief Technology Officer, Recognise Bank Challenger banks and specialist banks in the UK took a 55% share of the SME lending market in 2022, up from 51% in 2021 and the second year in a row that they exceeded lending from the UK’s 5 biggest banks. In total, the smaller banks lent £35.5 billion ($44.4 billion) to SMEs last year. Among the challengers, Recognise Bank offers bespoke business lending to SMEs, using a solution provided...

May 03, 202312 min

Ep582: Empowering merchants via instant digital finance and easy EMIs

Vikas Garg, co-founder, and CEO, Paytail Today's merchants are empowered by the availability of quick and hassle-free loans in the digital world, which not only allows them to develop their businesses but also eliminates the need to rely on tedious bank loan approval processes. By lending to individuals to purchase products, Paytail is helping small merchants sell more. Puja Sharma of IBS Intelligence speaks to Vikas Garg of Paytail.

Apr 28, 202310 min

Ep581: The state of FinTech funding – who’s ok and who’s not…

Aman Behzad, Founder & Managing Partner, Royal Park Partners According to FinTech investment advisory firm Royal Park Partners, the total capital deployed in private FinTech fundraising in Q1 2023 increased to $14 billion, with most investments made at the late-stage level. So, who’s still being funded and who’s facing a ticking clock? What are the factors affecting FinTech dealmaking now and what precautions are VC investors taking? Robin Amlôt of IBS Intelligence speaks to Aman Bezhad, Fou...

Apr 27, 202313 min

Ep580: Managing risk and resiliency issues as the ‘great wealth transfer’ gets underway

Guy Warren, CEO, ITRS The financial services sector is witnessing a ‘great wealth transfer’ as funds and assets move down the generations to millennials and Gen Z, bringing heightened expectations. The two groups have higher expectations for customer service and are tech-savvy. Banks and financial institutions need to have ‘bullet-proof’ operating systems in place, according to Guy Warren, CEO of performance monitoring solutions provider ITRS. He tells Robin Amlôt of IBS Intelligence that the ro...

Apr 26, 202311 min

Ep579: The impact of AI on investment trading strategies – what it can and cannot do

Matteo Manzi, Lead Quant Researcher, CrunchDAO According to one recent survey, 9 out of 10 hedge fund traders are likely to use AI this year in order to improve trading returns. But AI is not a panacea. Without viable data AI-based trading strategies ‘are bound to fail’ claims quantitative finance research team CrunchDAO. Matteo Manzi, Lead Quant Researcher at CrunchDAO speaks to Robin Amlôt of IBS Intelligence. For Manzi, the wisdom of the crowd remains on top....

Apr 26, 202310 min

Ep578: Supporting business banking and payments with a one-stop tech stack solution

Nick Root, Chief Executive Officer, Intergiro Intergiro offers access to multi-currency accounts, card issuing and card acquiring solutions on one tech stack and across Europe. With a cloud-based solution that includes embedded finance, embedded payments, and BaaS, Intergiro has also embraced the digital world further by operating through a combination of hubs and remote-working (even before the pandemic forced that on us for a couple of years!). Nick Root, Intergiro’s CEO speaks to Robin Amlôt ...

Apr 24, 202311 min

Ep577: The challenges facing FinTechs, from PSD3 to AI and fund-raising

Lena Hackelöer, Founder & CEO, Brite Payments PSD3 is an upcoming framework regulating electronic payments and the banking ecosystem within the European single market area (EEA). A challenge for European FinTechs? Well, they still have to be around to worry about it! The first hurdle is funding in a radically changed financial environment – there are likely to be casualties. Then there is the not-so small matter of the impact of AI and the paramount position of customer experience. Lena Hack...

Apr 19, 202310 min

Ep576: AI strategies to mitigate banking and FinTech fraud

Carol Hamilton, CCO, Provenir AI Financial fraud and risk vectors are constantly evolving. Accessing real-time data and applying it to the latest defensive measures in a fully automated fashion makes AI fit for the fight. Current solutions can automate this process, but deployment is not without its problems. What’s needed is a new approach to improve the speed and accuracy of fraud decisions without producing large volumes of false positives. Robin Amlôt of IBS Intelligence speaks to Carol Hami...

Apr 13, 202312 min

Ep575: Open banking in the US – waiting for the regulators?

Lisa Novier, Head of Governance, Risk & Compliance, Envestnet US banks are working on open banking but we’re still waiting to hear from the Consumer Financial Protection Bureau (CFPB), the government agency responsible for consumer protection in the financial sector. The CFPB has put out proposals to finalise open banking rulemaking in the US but an actual framework has yet to be settled upon. Robin Amlôt of IBS Intelligence speaks to Lisa Novier, Head of Governance, Risk & Compliance, E...

Apr 10, 202314 min

Ep574: How traditional banking is being disrupted by new products and strategies

Jeroen Plag, Head of Group Strategy & Innovation, ING How should banks position themselves not only to leverage the benefits of digitalisation but also to protect against previous unlooked-for increases in risk and resiliency issues. The challenge is to improve customer experience, revenue generation and efficiency while maintaining confidence in the bank’s cybersecurity profile and 24/7 availability of its services. Robin Amlôt of IBS Intelligence speaks to Jeroen Plag, Head of Group Strate...

Apr 04, 202314 min

Ep573: The importance of automation at scale and how to achieve it

Anant Patel, President, International Markets, ConnexPay Innovations in the C2B payments space are starting to be embraced in B2B payments. With the global B2B payments market estimated to double this decade, reaching well over $2 trillion by 2030, there is a significant market opportunity for those who can remove friction and improve the efficiency of business payments, with companies able to settle in real time. Robin Amlôt of IBS Intelligence speaks to Anant Patel, President, International Ma...

Mar 30, 202311 min

Ep572: How innovation in wearable technology will change the way we pay

Terrie Smith, Co-Founder and Global Ambassador, Digiseq Developments in wearable technology have the potential to change the way millions of us interact with businesses and banks around the world. Almost any form factor, such as a ring, key fob, or even an item of clothing, may have a chip inserted and be turned into a contactless payment or digital ID token. Robin Amlôt of IBS Intelligence speaks to Terrie Smith, Co-Founder and Global Ambassador for Digiseq at PAY360....

Mar 29, 202311 min

Ep571: Identifying and financing emerging FinTechs in India

Abhishant Pant, Founder, The Fintech Meetup The FinTech Yatra is a roadshow traversing the length and breadth of India to catalyse the country's FinTech ecosystem by identifying, incubating, and investing in early-stage FinTech startups. It enables connection between innovation providers (startups) and innovation seekers (the financial institutions). Fintech Yatra 2023 has so far interacted with over 250 FinTech startups across Mumbai, Pune, Bangalore, Chennai, and Hyderabad, and, presently, the...

Mar 29, 202313 min

Ep570: The importance of automation at scale and how to achieve it

Ritesh Varma, Thought Leader, Business Automation, Newgen Software There is little point in automating processes in just one part of the institution. Yet this is what many banks and financial services groups have done… and it just does not make sense because it won’t improve your efficiency and your bottom line, and it won’t improve the customer experience. What is needed is automation at scale on an enterprise-wide basis, as Ritesh Varma, Thought Leader, Business Automation at Newgen Software t...

Mar 28, 202313 min

Ep569: What are your cybersecurity risk priorities for 2023?

Jim Rosenthal, Co-Founder & CEO, BlueVoyant How do you quantify the biggest cybersecurity threats facing your business, and how should you be responding to ensure business resiliency in the face of geopolitical risk and the dangers of a potential recession? Who should be taking the lead in your business to tackle this issue, how involved should senior management and the board be, and how far down your supply chain should your cyber defence go? Robin Amlôt of IBS Intelligence speaks to Jim Ro...

Mar 27, 202312 min

Ep567: Key themes in payments at PAY360 2023

Tony Craddock, Director General, The Payments Association With more than 1,800 attendees and an 80% increase in the number of exhibitors, PAY360 2023 was The Payments Association’s largest event yet. The event shapes payment strategy and policy, bringing together policy makers, innovators, and users. Robin Amlôt of IBS Intelligence speaks to Tony Craddock, Director General of The Payments Association about the key themes in evidence at the event....

Mar 22, 202312 min

Ep568: How banks are looking to monetise open banking

Stephen Wright, Head of Regulation & Standards, Bank of APIs , NatWest Open banking now has 7 million customers in the UK who, for the most part don’t know they are using open banking capabilities. But most of what they are doing does not earn the banks any money! So the question becomes what can bankers do to monetise open banking, and build on what has been developed into a sustainable business for the future? Robin Amlôt of IBS Intelligence speaks to Stephen Wright, Head of Regulation &am...

Mar 22, 20238 min

Ep566: Transforming the US home equity lending process

Omar Jordan, Founder & CEO, Coviance The US home equity lending process has barely changed in the last 50 years. Aiming to disrupt this, Coviance, established in 2015, operates a cloud-based platform that speeds up and simplifies the lending process with, among other developments, an automated valuation model that delivers results in a matter of seconds rather than relying on a system of appraisals that can take weeks. Coviance now has more than 425 credit unions and community banks using it...

Mar 20, 202313 min

Ep565: Using emerging technologies to solve global bank challenges

Muraleedhar Pai, Executive Director, Maveric Systems Banks are undergoing digital transformation as a result of digitisation. It has become the sine qua non of almost every action, from basic corporate procedures to client engagement and trading. Although corporate banking has begun to digitise, it is still in its infancy. Due to the unfettered flow of data among banks, their clients, and third parties, more significant changes will take place as it matures. This ‘ecosystem’ will stimulate new o...

Mar 20, 202316 min

Ep564: Banks focus on improving UX and CX but what about EX – employee experience?

Slaven Bilac, CEO, Agent IQ Banks face a variety of pain points but one that is common to all is hiring. With millennials and GenZs becoming the majority of the workforce, preferences professed by these demographics are becoming a more prominent factor in the challenges posed by the issue of employee satisfaction. Banks seeking to develop digital solutions need to consider the impact technology is having on employee satisfaction just as much as they should watch for customer satisfaction. Robin ...

Mar 17, 20239 min

Ep563: Previewing Paris Blockchain Week – here’s what to expect

Michael Amar, Co-Founder & Chairman, Paris Blockchain Week Paris Blockchain Week is dedicated to professionals in the blockchain and Web3 space. The 4th edition takes place as a live event 20-24 March 2023, at the Carrousel du Louvre. This year the event already has 400+ speakers booked and 300+ sponsors. So what may we expect from Paris Blockchain week? Robin Amlôt of IBS Intelligence speaks to Michael Amar, Chairman of Paris Blockchain Week about enterprise blockchain, open finance and mor...

Mar 14, 202310 min

Ep562: Driving dynamic materiality, stakeholder engagement and ESG

Mandi McReynolds, Global Head of ESG, Workiva Environmental, social and governance (ESG) factors in making investment decisions are key to supporting the transition to a greener and more sustainable future. What was once financially immaterial to business and finance is becoming material today and into the future – this process, in a term introduced a couple of years ago at the World Economic Forum, is dynamic materiality. What does this mean for businesses, their shareholders, and stakeholders?...

Mar 08, 202311 min

Ep561: Will 2023 be the year for alternative assets and investments?

Daniel Harman, Co-Founder, Darksquare Capital As but one example of how alternative assets can outperform, over the 15 years to 2021, UK forestry generated an annualised return of 18.9%, while the FTSE 100 averaged 9.2% over the same period. Portfolio diversification will be a key trend in investment in the future. Robin Amlôt of IBS Intelligence discusses the FinTech trends driving a focus on alternative investments and what those markets will look like with Daniel Harman, Co-Founder of Darksqu...

Mar 06, 20238 min

Ep560: Financial inclusion, digital transformation, and innovation in the payments sector

Kealan Lennon, Founder & CEO, CleverCards Through a customisable and configurable Digital Mastercard, used by public and private sector organisations of all sizes, the CleverCards payments platform enables instant payments without the need for a bank account. Businesses may make payments for all their business requirements – from paying out employee benefits to paying consultants, and from paying out customer incentives and refunds to paying for daily business expenses. Robin Amlôt of IBS In...

Mar 02, 202316 min
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