Ep589: What is holding back the cashless society?
May 24, 2023•13 min
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
Martin Bradbury, Regional Director, Financial Services UK&I, Dynatrace
In a word, trust – consumer trust in digital financial services has been damaged by high-profile incidents. Could banks and financial services providers have handled matters better? How real is the generational divide in understanding of digital platforms? Will the UK ever go truly cashless and what do financial institutions need to do to get consumers onside? Martin Bradbury, Regional Director, Financial Services UK&I at Dynatrace, speaks to Robin Amlôt of IBS Intelligence.
For the best experience, listen in Metacast app for iOS or Android