Mia Drennan, Founder & CEO, GLAS Mia Drennan pioneered independent loan administration and trustee services – an area traditionally dominated by banks. Robin Amlôt of IBS Intelligence speaks to Mia Drennan, Founder and CEO of GLAS, about how she disrupted financial services and thrived in the male dominated financial services – building a global finance business that turns over around £100 million ($137 million) a year. What lessons can the current crop of female entrepreneurs take to heart?...
Jun 30, 2025•9 min•Ep. 891
Tomer Guriel, Co-Founder & CEO, ezbob , & Shani Federman Terem, CEO, Greenlend Greenlend is a 70-30 joint venture between Israel Discount Bank and modular digital orchestration platform provider ezbob, leveraging the latterr’s tech to offer flexible and immediate solutions in the consumer credit sector as well as credit for small businesses. The success of the business was reflected in its success at IBS Intelligence’s recent Digital Banking Awards. ezbob Co-Founder and CEO Tomer Guriel,...
Jun 30, 2025•18 min•Ep. 890
Ram Ramdas, Founder & Chief Evangelist, Wonderlend Hubs WonderLend Hubs offers scalable, customisable solutions that adapt to the dynamic needs of modern lenders. It is a no-code, micro-modular solution delivered as a PaaS (Platform-as-a-Service) model. Modular architecture or microservices allows the company to offer ‘Micro plans’, i.e. API bundles which are fully business user-configurable. Robin Amlôt of IBS Intelligence speaks to Ram Ramdas, Founder and Chief Evangelist at Wonderlend Hub...
Jun 24, 2025•15 min•Ep. 889
Ruchi Tripathi, Vice President - Product Management for AMLOCK, Azentio Financial crime compliance is evolving—and even minor lapses like missed STRs can spark major regulatory fallout. Legacy tech adds to the challenge, creating blind spots in AML frameworks. Ruchi Tripathi, VP – Product Management at Azentio’s AMLOCK, speaks with Puja Sharma on applying the ‘Broken Window Theory’, tackling tech debt, and adapting compliance to regional needs.
Jun 23, 2025•14 min•Ep. 888
Steve Brodie, Chief Revenue Officer, Goldilock Physical network isolation is becoming essential in today’s cybersecurity threat landscape. Software-only solutions are no longer enough. The case for hardware-based protection has been thrown into sharp relief in recent months with high profile cases of cyber attacks that have revealed victim organisations to be, in the words of Steve Brodie of Goldilock, ‘over-connected and under-protected’. Goldilock already numbers leading banks among customers ...
Jun 23, 2025•12 min•Ep. 887
Elliott Limb, CEO, Cubed Over the past decade, we have seen many FinTechs rise and fall – entering the market to great fanfare only to exit extremely quietly. Why do so many FinTechs fail and what needs to happen in order to reduce the chronic failure rates among FinTech startups. Robin Amlôt of IBS Intelligence speaks to Cubed CEO Elliott Limb who says a mindset change is needed.
Jun 23, 2025•14 min•Ep. 886
Michele Tucci, Co-Founder & Chief Strategy Officer, Credolab Credolab is a data analytics platform based on smartphone and web behavioural metadata available to any company with a mobile app and a website. The use of this alternative data acts to bolster risk assessment and credit decisioning in a privacy-safe, predictive way that improves outcomes based on traditional scoring models alone. Robin Amlôt of IBS Intelligence discusses the issues with Michele Tucci, Co-Founder and Chief Strategy...
Jun 20, 2025•13 min•Ep. 885
Louise Stewart, CEO, ProjectPay Payments are a crucial issue in construction where some 98% of firms in the industry are SMEs. The UK construction sector is struggling with outdated financial models and banking structures but to address these challenges needs more than just the introduction of digital payments. A recent report by platform ProjectPay highlights the sector’s cashflow issues. Louise Stewart, CEO of ProjectPay speaks to Robin Amlôt of IBS Intelligence....
Jun 20, 2025•10 min•Ep. 884
Ritesh Varma, VP Business Solutions Consulting, Newgen Software Investigating the opportunities and challenges involved in the implementation of artificial intelligence in the insurance sector – from ensuring fairness and compliance in underwriting via data-driven decision-making to the role AI plays in combatting fraud. Robin Amlôt of IBS Intelligence discusses risk assessment and claims management with Ritesh Varma, VP Business Solutions Consulting of Newgen Software....
Jun 19, 2025•12 min•Ep. 883
Chandini Jain, Founder & CEO, Auquan Auquan offers AI agents for institutional finance and provides a glimpse into the future of work in investment banking. Agentic AI is already rewriting the role of humans in financial research and analysis – no long, for example, will junior investment bankers face ‘death by powerpoint’. AI is reshaping workflows, organisations and careers. However, the changes don’t mean humans are being left out of the loop. Robin Amlôt of IBS Intelligence discusses the...
Jun 19, 2025•12 min•Ep. 882
Liat Shetret, Vice President, Global Policy & Regulation, Elliptic Debanking is not a new issue but despite efforts by jurisdictions like the USA and Australia introducing legislation to remove barriers for crypto firms, debanking remains a significant obstacle globally. The bottom line? Banks are hesitant to engage with crypto due to perceived risk – but could they be mistaken? Liat Shetret, Vice President, Global Policy & Regulation at blockchain data and intelligence platform Elliptic...
Jun 18, 2025•10 min•Ep. 881
Jorge Lluch, Co-Founder & COO, Abacum Abacum is a financial planning and analysis platform which recently raised $60 million in a Series B funding round. Businesses are under increasing pressure to forecast accurately, and AI-driven planning tools are themselves seen as a critical component to assist CFOs in forecasting revenue, planning headcount and building in the ability to cope with unforeseen macroeconomic headwinds. Jorge Lluch, Co-Founder and COO of Abacum speaks to Robin Amlôt of IB...
Jun 18, 2025•13 min•Ep. 880
Rachel Levi, Head of AI, Swift The financial services sector has been using the predictive capabilities of traditional AI for years in use cases such as liquidity management and cash forecasting. However, the introduction of generative AI has created a vast range of opportunities for firms to improve customer support, drive smarter decision-making, and speed up content creation. Rachel Levi, Head of AI at Swift takes Robin Amlôt of IBS Intelligence through the impact of AI in financial services....
Jun 17, 2025•14 min•Ep. 879
Daniel Sanchez Grant, SVP International Corp Sales & UK Country Director, AlphaSense There is a global AI talent gap. Rising demand for skilled staff in the area of artificial intelligence has seen AI expertise become the most in-demand skill set in technology with firms struggling to fill roles. Robin Amlôt of IBS Intelligence discusses the problem together with the uses of data-driven decisions with Daniel Sanchez Grant, SVP International Corp Sales & UK Country Director of AlphaSense....
Jun 17, 2025•13 min•Ep. 878
Shalini Sankarshana, MD, Planview India’s banking sector is sprinting through a marathon of digital disruption—and the smartest players are using regulation not as a roadblock, but as guardrails for innovation. In this episode, Shalini Sankarshana, Managing Director at Planview®—an expert in Strategic Portfolio Management and Digital Product Development—tells Gloria Methri of IBS Intelligence why banks like Axis and SBI are racing ahead, how speed and security must go hand in hand, and why the f...
May 30, 2025•21 min•Ep. 877
Russell Andrews, Head of Wealth & Asset Management Vertical EMEA, FIS The focus on AI implementation in asset management has so far been largely on improving efficiency in routine, low value tasks. Building data lakes and warehouses is the foundational work necessary to enable AI-driven decision-making at scale. True value will emerge when AI is fully integrated into portfolio management and risk analysis. Robin Amlôt of IBS Intelligence speaks to Russell Andrews, Head of Wealth & Asset ...
May 29, 2025•11 min•Ep. 876
Aidana Zhakupbekova, Chief Financial Officer, Rydoo Topics in the spotlight include the workplace and compliance benefits of AI, and the integration of AI in existing financial systems. You’ll also hear comment on the role of smart audit AI in combatting expense fraud. Aidana Zhakupbekova, Chief Financial Officer of expense management platform Rydoo, speaks to Robin Amlôt of IBS Intelligence.
May 29, 2025•8 min•Ep. 875
Sarika Agarwal, Chief Business Officer, Findi India’s FinTech journey is at an inflection point—where building digital rails is no longer enough. True financial inclusion demands solutions rooted in a local context, blending the physical with the digital to meet users where they are. Sarika Agarwal, Chief Business Officer at FindiPay, speaks with Puja Sharma on embracing cash as a bridge, not a barrier, to align with public infrastructure while plugging access gaps. The focus must shift from sca...
May 28, 2025•19 min•Ep. 874
Yoann Vandendriessche, Group Chief Product Officer, Intix & NetGuardians The payments sector is facing its biggest transformation in a decade. Traditional models are no longer sustainable, and firms need to rethink their strategies, harness real-time transaction data and look to more adaptive infrastructures. Indeed, real-time payments will become the norm, likely to reach 27% of all global payments by 2028. At the same time, growing fraud and compliance burdens are forcing a rethink of data...
May 16, 2025•13 min•Ep. 873
Ben Goldin, Founder & CEO, Plumery The ‘big bang’ core replacement model is no longer a viable option for many banks. Instead, a step-by-step approach that overlays new modules over an existing core banking system may offer a way for financial institutions to bring their services up to date. Ben Goldin, Founder and CEO of Plumery speaks to Robin Amlôt of IBS Intelligence about the path to progressive modernisation.
May 16, 2025•13 min•Ep. 872
Patrick Lemay, Head of Corporate Development, PayRetailers Biometric authentication solutions are about more than just security. While multi-modal authentication is reducing fraud, it also holds the potential to create a more seamless and personalised payment experience. Robin Amlôt of IBS Intelligence discusses the opportunities with Patrick Lemay, Head of Corporate Development at PayRetailers.
May 15, 2025•12 min•Ep. 871
Kaushal Verma, Head of Global Banking CoE, Newgen Software Technology has revolutionised lending and the loan origination process. Increasing speed of approval is a huge advantage. SMEs may now access the funds they need almost instantly. Modern digital lending platforms are more flexible, lending practices are more transparent – as examples of this, Kaushal Verma, Head of Global Banking CoE for Newgen Software cites the changing lending market in the UAE. In conversation with Robin Amlôt of IBS...
May 15, 2025•10 min•Ep. 870
Will Marwick, CEO, IFX Payments Will Marwick describes IFX Payments as a service-led alternative banking partner for its clients. With FX markets excessively volatile in recent days (thanks in no small part to President Trump’s wild ride on tariffs), the need for a digital FX and payments solution that offers businesses a quick, secure and easy to use treasury service has been thrown into sharp relief. Robin Amlôt of IBS Intelligence speaks to Will Marwick of IFX Payments....
Apr 29, 2025•13 min•Ep. 869
Udi Ziv, CEO, Personetics AI-powered customer experience is evolving to meet consumers’ needs for a personal relationship with their bank. With a mission to democratise financial wellness, cognitive banking offers a fundamental shift in how financial institutions engage with their customers, leveraging advanced data analytics and predictive modelling. Robin Amlôt of IBS Intelligence speaks to Udi Ziv, CEO of Personetics.
Apr 29, 2025•15 min•Ep. 868
Raj Narayanam, Founder, Zaggle SaaS innovation, UPI integration, and strong banking partnerships are reshaping spend management and prepaid card solutions, driving smarter, more efficient financial operations. Dr. Raj Narayanam shares insights with Puja Sharma of IBS Intelligence on how these trends are redefining the FinTech landscape. As technology evolves, agility and collaboration will be key to staying ahead.
Apr 29, 2025•15 min•Ep. 867
Ben Turner, Founder & CEO, Verituity The US Treasury’s decision to phase out paper cheques for government payments by September may well be one of the biggest digital payments tests the US has faced. It is a FinTech challenge that will require banks, FinTechs and payers to align on identity verification, fraud prevention and equitable access at scale. Robin Amlôt of IBS Intelligence discusses the issues with Ben Turner, Founder and CEO of PayTech specialist Verituity....
Apr 28, 2025•11 min•Ep. 866
Priyank Shah, Co-founder of The Financialist AI is fast emerging as a powerful enabler in India’s wealth management landscape. In this episode, Priyank Shah, Co-founder of The Financialist, joins Gloria Methri of IBS Intelligence to discuss how technology is reshaping financial advisory, the evolving regulatory framework, and what the future holds for WealthTech in India.
Apr 25, 2025•11 min•Ep. 865
Rory O’Neill, Chief Marketing Officer, Checkout.com Payments move money; high-performance payments make money. Conversely, failed payments don’t just lose money for merchants, they damage trust in the brand and directly undermine brand value. Trust and confidence are fragile things – needed in online commerce but easily undermined if the payment experience is problematic. Robin Amlôt of IBS Intelligence speaks to Rory O’Neill, Chief Marketing Officer of Checkout.com about ensuring payments work ...
Apr 22, 2025•13 min•Ep. 864
Manthan Dave, Co-Founder & Co-CEO, Palisade Forecasts that up to 10% of global GDP could be tokenised by 2030 set the scene for a fundamental change in the economic landscape. Alongside these forecasts, the new US administration is now developing crypto regulations and exploring the potential of a crypto strategic reserve. Manthan Dave, Co-CEO of digital asset custody provider Palisade, speaks to Robin Amlôt of IBS Intelligence about tokenisation and how it will change the way we do business...
Apr 17, 2025•12 min•Ep. 863
Prashant Jajodia, Financial Services Sector Leader & Managing Partner, IBM Consulting IBM reports that just 8% of banks were systematically developing generative AI in 2024 but that this percentage is set to soar in 2025 as businesses move from pilot to execution in pursuit of profits. Artificial intelligence is set to become the core driver of innovation, transforming AI from a tool into the foundation of a bank’s business model. Robin Amlôt of IBS Intelligence speaks to Prashant Jajodia, F...
Apr 16, 2025•11 min•Ep. 862
