George Ioannou, Managing Partner, Foolproof – a Zensar company Survey after survey shows consumers don’t know where to turn for financial advice and in many cases are relying on friends and family rather than take expert opinion. George Ioannou, Managing Partner of Foolproof discusses with Robin Amlôt of IBS Intelligence the importance of IFAs embracing digital and explores why IFAs should pay attention to the needs they may currently be failing to meet....
May 16, 2022•13 min
Carrie Goodman, Director of Financial Institution Management, Compliance Systems Consumerisation is permeating every aspect of digital banking, including compliance. However, compliance, the last step in the consumer journey, is often overlooked. That means no matter how slick the rest of the customer journey has been, it will all be forgotten by those irritated by a clunky compliance journey just as they reach the end of whatever process, account opening, loan, card application, etc., that they...
May 13, 2022•11 min
Earl Melivo, Director of Country & Business Development, Philippines, WorldRemit Digital remittance transactions are expected to exceed 50% of global international money transfers by 2032. Despite, or perhaps even because of the pandemic, the volume and values of digital remittances have grown steadily in recent years with many countries shifting to a digital first approach. Robin Amlôt of IBS Intelligence discusses developments with Earl Melivo, Director of Country & Business Developmen...
May 12, 2022•10 min
Nelson Wootton (pictured), Co-founder & CEO; Steve Round, Co-founder, SaaScada Financial institutions should be taking a more customer centric approach, owning the relationship with consumers with products designed to fit around their customers lives. How to do this? The answer may be with a core banking system that creates a technology ecosystem of best-in-class solutions. Robin Amlôt of IBS Intelligence speaks to Nelson Wootton (pictured), Co-founder and CEO of SaaScada, and Steve Round, f...
May 11, 2022•12 min
Amon Ghaiumy, Co-Founder and CEO, Ophelos With the ever-rising cost of living and fuel poverty reaching many for the first time in their lives, debt is going to be an unwelcome reality for struggling households. Opehlos is a debt resolution company that works on bringing a more humane and fair approach to debt collection processes with the use AI technology. The firm’s CEO and Founder, Amon Ghaiumy, explained how to IBSi’s Reporter Gaia Lamperti....
May 10, 2022•14 min
Sune Engsig, Chief Evangelist, Leapwork Using a no-code automation platform makes it easier for financial institutions to automate repetitive processes allowing for faster adoption and scaling. Such a platform holds out the prospect of reduced development costs and the use of fewer specialist resources than traditional test automation. It could also mean speedier product development. Robin Amlôt of IBS Intelligence discusses the potential with Sune Engsig, Chief Evangelist at Leapwork....
May 10, 2022•12 min
Nanda Kumar, President & CEO, SunTec Business Solutions Banks have a wealth of data but often have technology gaps hindering their ability to use that data in the most effective way. Pressure for change is coming from customers and their desire for more personalised solutions and, also, by the need for banks to streamline internal processes and digitise operations. Nanda Kumar, President and CEO of SunTec Business Solutions discusses trends in banking technology with Robin Amlôt of IBS Intel...
May 09, 2022•13 min
Priya Raju, Director of Cloud Transformation, KPMG UK Access to larger sums of money, shorter loan application processes, and still low interest rates boosted the growth of global commercial lending. The market is projected to reach $30 trillion by 2030. However, banks are struggling to get to grips with digital lending solutions, beset with manual lending journeys, complex data issues and legacy systems. Priya Raju, Director of Cloud Transformation at KPMG UK tells Robin Amlôt of IBS Intelligen...
May 06, 2022•8 min
Mac Thompson, Founder & President, White Clay The concept of customer primacy is not standardised in the financial services industry, but banks do understand its importance. As Mac Thompson, Founder and President of White Clay explains to Robin Amlôt of IBS Intelligence, ‘primacy’ allows banks to deepen and create stickier customer relationships, improving customer service and customer experience, while driving shareholder value at the same time....
May 05, 2022•10 min
Steve Green, Business Development Manager, Genetec Genetec embraces the concept of ‘security fusion’ in the fight against fraud bringing together physical, cyber and fraud security functions, to stop attacks, help apprehend offenders and ensure the assets of customers are protected. Banks are now bringing all those siloed pieces of data together and leveraging artificial intelligence, machine learning and clustering analysis to identify patterns and unusual behaviour (both online and in the real...
May 04, 2022•14 min
Hans Tesselaar, Executive Director, Banking Industry Architecture Network (BIAN) Following the announcement news that Lloyds Bank Group closed 60 branches due to the rise of online banking IBSi’s Gaia Lamperti spoke to Hans Tesselaar, Executive Director at Banking Industry Architecture Network (BIAN) to explore what this means for the industry and consumer and how FinTechs will increasingly play a key role in the future of digital banking....
Apr 27, 2022•12 min
Paul Nilsen, Commercial Director, MD Africa, CIS & Global, Codebase Technologies & Nikhil Gokhale, Head of Research, IBS Intelligence The biggest challenge in the adoption of omnichannel banking solutions in Africa is grasping the nettle and taking that first step into the future. Pressure is building on financial institutions with consumers expecting the same level of service from their banks as they already receive from other service providers online. Robin Amlôt discusses Africa’s omn...
Apr 26, 2022•14 min
Rachid Ajaja, CEO & Co-Founder, Alliance Block The future of finance is an integrated system in which the internet of things will become the economy of things, helping to increase capital flows and technological innovation. IoT devices will become digital assets trading value independently without intermediaries. Robin Amlôt of IBS Intelligence discusses the interconnected relationship between the EoT and DeFi technology with Rachid Ajaja, Chief Executive Officer and Co-Founder of Alliance B...
Apr 25, 2022•13 min
Anna Porra, European Strategy Director, Marqeta Too many lending decisions are potentially flawed, being based on backward-looking credit scores rather than considering current ability to repay. Furthermore, rigid repayment scheduling could be replaced by a more flexible pay back framework, especially with the option of loans offered against security. Robin Amlôt of IBS Intelligence discusses these and other lending developments with Anna Porra, European Strategy Director of Marqeta....
Apr 25, 2022•13 min
Phil Mataras, Chief Executive Officer, ArDrive Claiming to be more than just another cloud storage service, it seems the next step for Web 3.0 is a permanent data storage solution which means any files you upload could outlive you! Built on a blockchain that, it’s being claimed, enables any type of digital data to be stored for at least 200 years and potentially much longer, ArDrive does away with subscriptions in favour of a one-time fee. Robin Amlôt of IBS Intelligence speaks to Phil Mataras, ...
Apr 22, 2022•11 min
Samuel Guillon, Head of Strategy, Kyriba A global survey of corporate CFOs carried out for Kyriba, a FinTech providing cloud treasury, payments, and finance solutions for corporates, questioned 800 corporate CFOs about the adoption of tech and APIs as part of their liquidity and cash management function. The survey revealed in many cases an outdated and siloed approach sternly tested by the pandemic and ensuing disruption. Robin Amlôt of IBS Intelligence discusses the survey and potential soluti...
Apr 20, 2022•12 min
Peter Briffett, Co-Founder and CEO, Wagestream Following Wagestream’s $175 million funding, from a Series C round led by Smash Capital, BlackRock, and Silicon Valley Bank, IBS Intelligence sat down with CEO and Founder Peter Briffett to talk about the company’s mission to help underserved, financially stressed frontline workers find financial wellbeing.
Apr 20, 2022•16 min
Brian Fahey, Chief Executive Officer, MyComplianceOffice Issues such as conflict of interest, code of conduct, employee compliance, third party risk and transaction surveillance all pose a significant risk to financial services firms. So, what needs to be done to ensure that banks and financial institutions can avoid reputational damage, job losses and potentially very public crises? Robin Amlôt of IBS Intelligence discusses compliance pitfalls and problems with Brian Fahey, CEO of RegTech firm ...
Apr 19, 2022•13 min
Stuart Clout, Founder and Global Head of Growth at Ansarada Ansarada’s cutting-edge technology can predict the outcome of a transaction and forecast the top three most valuable bidders in a deal. On top of that, helps organisations improve their risk management, audit, compliance and broader GRC and ESG practices. IBSi's Gaia Lamperti had a chat with Stuart Clout, Ansarada’s Founder and Global Head of Growth, about the relevance of this tech in current times....
Apr 14, 2022•20 min
Hussein Al Amine, Head of Business Development & Global Strategic Alliances, Fineon Exchange In a survey for trade finance marketplace Fineon Exchange, a resounding 100% of those asked said they believe that digital networks could improve trade finance transaction processes. The survey found that funder appetite and quality deals do exist, suggesting that the difficulties SMEs face could be due to a lack of channels where borrowers and funders can connect effectively. The survey’s findings a...
Apr 14, 2022•7 min
Raju Daryani, EVP, Head of Intellect Digital Core, iGCB , Intellect Design Arena Increasing customer expectations and competition from FinTechs have focused minds in the banking community – if your bank hasn’t already updated its core systems or doesn’t have plans to do so, then you could be in trouble! Banks need to get on an innovation trajectory that is laser-focused on customer experience. Sounds challenging perhaps but there are ways in which banks can upgrade while minimising both the pote...
Apr 11, 2022•11 min
Ali Hussein, Chairman of Association of Fintech in Kenya , Executive Board Member of Africa Fintech Network , Co-Founder and CEO of Kipochi Tech start-ups in Africa raised just over $2 billion in funding in 2021, more than 200% over 2020's funding, with FinTechs securing the lion’s share of those investments. The ecosystem is set to drive innovation and open new opportunities across the continent thanks to advanced payments technology and fast-growing trends like digital currencies. IBSi reporte...
Apr 08, 2022•17 min
Kelly Parkhurst, Head of Product Design, Absa The adoption of FinTech in Africa has been widespread. Looking back on 2021, FinTechs in Africa overshadowed all other startups in funding, raising close to $5 billion. Robin Amlôt of IBS Intelligence speaks to Kelly Parkhurst, Head of Product Design for African financial services group Absa about how the continent can leverage the growth of FinTech to support financial inclusion and economic growth....
Apr 07, 2022•9 min
Blake Kannady, Chief Product Officer, Intelliflo In a recent survey Intelliflo found that nearly 3 in 5 respondents wanted financial advice but did not know how to access it. Within that cohort, over 70% of millennials and Gen Z reported this challenge. This financial advice gap presents an opportunity for banks and others to engage with these younger generations. How institutions should go about doing this is under the spotlight in this conversation between Robin Amlôt of IBS Intelligence and B...
Apr 07, 2022•10 min
Chermaine Hu, Co-Founder and CFO, Episode Six According to a recent study commissioned by Texas-based payments technology company Episode Six, by 2030, 74% of consumer payments will be handled by non-traditional financial service providers. This means that financial institutions will have to equip themselves with a ‘future-ready’ payments infrastructure that enable payments anywhere and everywhere for any possible present and future asset class. In conversation with IBSi’s Reporter Gaia Lamperti...
Apr 06, 2022•16 min
Tony Craddock, Director General, The Payments Association The 10th annual Pay360 event, hosted by The Payments Association, took place on 22 March in London. The event brought together some 1,500 representatives from across the payments’ ecosystem. Tony Craddock, Director General of The Payments Association discusses what was on the agenda with Robin Amlôt of IBS Intelligence.
Apr 05, 2022•12 min
Charles McManus, CEO, ClearBank After securing a £175 million equity investment, in a round led by funds advised by Apax Digital, and with the participation of CFFI UK Ventures Ltd and PPF Financial Holdings BV, clearing and embedded banking platform ClearBank is set to accelerate international growth and expand its range of product and services. IBSi’s Reporter Gaia Lamperti interviewed CEO Charles McManus who reflected on the journey behind the company’s rapid growth....
Apr 04, 2022•17 min
Isabelle Bouille, Principal Product Manager, BNY Mellon The migration later this year to the new data-rich financial messaging standard ISO 20022 will transform global payments, revolutionising how banks process transactions with more robust, structured and comprehensive payment messages. Robin Amlôt of IBS Intelligence discusses the ISO 20022 migration with Isabelle Bouille, Principal Product Manager with BNY Mellon.
Apr 01, 2022•11 min
Carol Houle, SVP, Global Head of Financial Services & Insurance, Atos ; Olaf Badstuebner, Risk & Compliance Partner, Atos Some 2%-5% of global GDP is estimated to be laundered annually – ‘a clear and present threat’ to the financial system according to EU Commissioner for Financial Services Mairead McGuinness. What is the role of emerging digital technologies in combatting fraud and financial crime, a traditionally resource-intensive and costly endeavour for banks and financial instituti...
Mar 30, 2022•12 min
Carol Hamilton, SVP Global Solutions at Provenir Provenir, a provider of AI-powered risk decisioning software, recently released the findings of a survey that showed only 18% of FinTechs and financial services institutions believe their credit risk models are accurate at least 75% of the time. The study also highlighted a growing appetite for AI predictive analytics and machine learning data integration together with the use of alternative data to improve credit risk decisioning. Robin Amlôt of ...
Mar 29, 2022•12 min
