Hearing Matters Podcast - podcast cover

Hearing Matters Podcast

Welcome to the Hearing Matters Podcast with Blaise Delfino, M.S. - HIS! We combine education, entertainment, and all things hearing aid-related in one ear-pleasing package!

In each episode, we'll unravel the mysteries of the auditory system, decode the latest advancements in hearing technology, and explore the unique challenges faced by individuals with hearing loss. But don't worry, we promise our discussions won't go in one ear and out the other!

From heartwarming personal stories to mind-blowing research breakthroughs, the Hearing Matters Podcast is your go-to destination for all things related to hearing health. Get ready to laugh, learn, and join a vibrant community that believes that hearing matters - because it truly does!

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Episodes

The 5 Laws of Stratospheric Success feat. Bob Burg

Send us a text May is Better Hearing and Speech Month! Our team (and fellow audiologists/hearing care professionals) have the opportunity to GIVE the gift of hearing every day! On this episode, we celebrate Better Hearing and Speech Month with Bob Burg! For our fellow hearing care professionals and private practice owners, this episode is for you! Can a subtle shift in focus really make that big of a difference in your business? And, when combining this shift in focus with five proven Laws of Su...

May 25, 202329 min

Change is Inevitable. Growth is Optional. Feat. Dr. Dave Fabry and Brandon Sawalich | Starkey

Send us a text Happy Better Hearing and Speech Month! To celebrate better hearing month, we wanted to share Starkey Sound Bites latest podcast episode. Our team has listened to this episode a few times now, and we really appreciate the message. In this episode, Starkey President and CEO, Brandon Sawalich, and Dr. Dave Fabry highlight growing opportunities for hearing healthcare professionals to help more people than ever before. This May, which is the first Better Hearing and Speech Month since ...

May 17, 202336 min

The ULTIMATE Hearing Aid Resource feat. Dr. Abram Bailey & Dr. Steven Taddei | Hearing Tracker

Send us a text HearingTracker was launched in 2013 as the world’s first truly-independent shopping resource for hearing aid consumers. Prior to HearingTracker.com, there was no online resource that allowed consumers to provide written feedback and ratings on specific hearing aid models. Information was very limited, and at the time, consumers had almost no way to do their own product research. HearingTracker is comprised of a small passionate team who live and breathe all things hearing healthca...

May 09, 202320 min

Better Hearing Month - Building a Strong Foundation

Send us a text HAPPY BETTER HEARING AND SPEECH MONTH!!! Each May, Better Hearing & Speech Month (BHSM) provides an opportunity to raise awareness about communication disorders and the role of ASHA members in providing life-altering treatment. For 2023, ASHA'S theme is “ Building a Strong Foundation ” Our team urges anyone concerned about their hearing (or that of a loved one) to seek a hearing evaluation from a certified audiologist . Private insurance, Medicaid, and Medicare generally cover...

May 02, 202326 min

10 Signs You May Have Hearing Loss

Send us a text Do you... Frequently ask others to repeat themselves? Turn the TV or radio to a volume others find loud? Struggle to hear on the phone? Have trouble understanding conversations in noisy places? Answer or respond inappropriately in conversations? Have difficulty hearing women and children's voices? Feel like others are mumbling or garbling their words? Miss important information in meetings? Avoid social situations that you once found enjoyable? Are your regularly told by others th...

Apr 25, 202327 min

Grief and Hearing Loss

Send us a text When a patient suspects they have a hearing loss, they often enter the grieving process. But, what does this mean exactly? Do patients navigate through the grieving process and THEN purchase hearing aids? Do patients still grieve even after they're fit with hearing aids? You see, grief is not linear. This means that patients do not enter the denial stage, then anger stage, then bargaining stage, etc. In this episode, Blaise reviews the five stages of grief and connects Erik Erikso...

Apr 18, 202330 min

MENTORSHIP and Training IMPACT Hearing Outcomes feat. Mindy Staller, Au.D.

Send us a text About Dr. Mindy Staller I first met Mindy at my family's private practice in 2012-2013. The first conversation I ever had with Mindy was about career planning, the importance of your "why," and the different settings that make up the hearing healthcare industry (manufacturing, private practice, education, etc.) . Years later, Mindy and I still stay in touch. The first conversation I had with her made a lasting impression and positively influenced my own career in hearing healthcar...

Apr 11, 202331 min

Stop SELLING, Start HELPING | Motivational Interviewing feat. Dr. Brad Stewart | AudCoach

Send us a text STOP Selling, Start HELPING: Why Motivational Interviewing is Essential The one word that describes Dr. Brad Stewart is simple - passionate. Brad believes that better hearing is served through motivational interviewing techniques to ensure trust is built between the provider and the patient. Think back to the last time you went to the doctor and didn't "jive" with the provider. Did they lack empathy? Were they just having an "off" day? Were they rushing through the appointment? Ch...

Apr 04, 202326 min

Struggle with Waxy Ears? Have No Fear, OtoSet® is Here! ~ Dr. Jackie Phillips | SafKan Health

Send us a text Dr. Jackie Phillips joins us to talk about the leading cause of conductive hearing loss - impacted earwax! Dr. Phillip has over 20 years of clinical and leadership experience in the field of audiology. In 2021, she joined SafKan Health as their Vice President of Sales. From a young age, OtoSet's co-founder and chief technology officer has regularly had to visit his physician for ear syringing to fight excessive earwax buildup. After becoming a biomedical engineer, he invented OtoS...

Mar 28, 202338 min

Self Advocacy. Increased Awareness. Let Hearing Inclusion Begin feat. Nicole Behne

Send us a text Nicole Behne is an expert in creating workplace solutions for people in business who are hard of hearing. As a marketing executive with a significant hearing loss, she has learned how to adapt to challenging situations in many corporate environments utilizing technology, spatial awareness and educating her peer group on best practices for engaging with her. Nicole is passionate about generating awareness and providing practical solutions to the ever-growing class of business profe...

Mar 21, 202348 min

Podcasting is Influencing the Hearing Healthcare Industry | Celebrating 100 Episodes

Send us a text I can't believe it... The Hearing Matters Podcast has been raising awareness of hearing healthcare for almost 4 years. As we celebrate the release of our 100th episode, our team would like to extend our gratitude and thank you for your support! You carve out time in your busy schedule to hangout with us to talk about hearing aids, ear wax, and best practices...that's so cool! In celebration of our 100th episode, we wanted to reflect on the last four years in the podcasting space. ...

Mar 14, 202322 min

SPECIAL EDITION: World Hearing Day 2023 | World Health Organization

Send us a text The Hearing Healthcare Model: A Team-Based Approach This year's World Hearing Day theme was "Ear and Hearing Care for All. Let's Make It A Reality." World Hearing Day 2023 highlighted the importance of integrating ear and hearing care within primary care. Our World Hearing Day Guests: - Dr. Abram Bailey and Dr. Steve Taddei | HearingTracker - Dr. Douglas L. Beck Au.D. | Cognivue, Inc. - Dr. Mark Campbell-Foster | Redux - Gael Hannan and Shari Eberts | Hear & Beyond - Dr. Dave ...

Mar 07, 20231 hr 39 min

Celebrating World Hearing Day with Nicole Behne | Hearing Inclusion

Send us a text Nicole is an expert in creating workplace solutions for people in business who are hard of hearing. As a marketing executive with a significant hearing loss, she has learned how to adapt to challenging situations in many corporate environments utilizing technology, spatial awareness and educating her peer group on best practices for engaging with her. Nicole is passionate about generating awareness and providing practical solutions to the ever-growing class of business professiona...

Mar 02, 20233 min

BONUS: Ear and Hearing Care for All feat. Andrew Bellavia | AuraFuturity

Send us a text Prior to founding AuraFuturity , Andrew had previous experience in international sales, marketing, product management, and general management. Audio has been both of abiding interest and a market he served professionally in these roles. Andrew has been deeply embedded in the hearables space since the beginning and is recognized as a thought leader in the convergence of hearables and hearing health. He has been a strong advocate for hearing care innovation and accessibility, work m...

Mar 01, 202341 min

Redux at Home - Completely Dry Hearing Aids in 2 Hours feat. Dr. Mark Campbell-Foster

Send us a text Mark Campbell-Foster is the Director of Audiology Sales and Marketing. He joins Redux with more than 13 years of experience as an audiologist who has worked in both the clinical setting and in the hearing healthcare industry. Mark has a lifelong history of hearing loss and uses bilateral cochlear implants. As a child, he grew-up with hearing loss and worked with many wonderful audiologists and hearing healthcare professionals that influenced his life for the better. This fueled Ma...

Feb 27, 202335 min

Hearing the Call - Up and Coming Hearing Care Provider feat. Meghan Okken

Send us a text Audiology Services Summer Internship In January 2020, Audiology Services received an inquiry from Meghan Okken, an undergraduate student from Bloomsburg University of Pennsylvania studying communication sciences and disorders, most commonly known as speech-language pathology. Meghan was in need of audiology observation hours for her clinical observations course. Observation hours allow students to observe professionals in the communication sciences and disorders field, which assis...

Feb 21, 202334 min

Mobile Audiology Creates Greater Access for Senior Home Residents feat. Dr. Brad Stewart

Send us a text If anyone knows how to build a mobile audiology practice, it's Dr. Brad Stewart! The buzz word in audiology today is "access." But, what does that mean and how does mobile audiology address this problem? Simple. Hearing care providers are hitting the road and bringing their services to patients in nursing homes, independent living centers, and the like. Gearing Up to Hit the Road When Brad graduated with his Doctorate of Audiology, he knew he wanted to build a business model that ...

Feb 14, 202323 min

Hearing Loss Survival Guide feat. Shari Eberts

Send us a text Shari first noticed her hearing loss in her mid-twenties. It has gotten progressively worse since then and she now wears hearing aids every day to hear better. She is lucky to have only mild tinnitus so far. Shari doesn’t want her hearing loss to define her, but she finds that being open about it can help relieve the pressure of always having to hear everything perfectly. She hopes this blog will serve as an outlet for her experiences and a community for those dealing with similar...

Feb 07, 202339 min

Tinnitus, Hyperacusis, and Misophonia feat. Dr. Jason Leyendecker

Send us a text Dr. Jason believes that great service comes with great knowledge. He prides himself with staying up to date on all of the latest technology and treatments to best serve his patients. He also has a specialty in tinnitus management. He is here to help find solutions to your hearing, tinnitus and sound sensitivity needs. “There is not one perfect technology for everyone. It is our job to find the best technology to compliment your lifestyle and your hearing profile. Through our proce...

Jan 31, 202333 min

Bimodal Hearing With a Cochlear Implant feat. Gael Hannan

Send us a text Gael Hannan is a renowned humorist, author, and speaker on hearing loss issues. She is a leading international hearing health advocate whose work, which includes awareness programs, dramedy performances and writing, helps people better understand the life with hearing loss – both its impact and to live more successfully. She regularly writes for hearing-related publications such as Hearing Health & Technology Matters and Canadian Audiologist. Gael’s critically acclaimed first ...

Jan 24, 202337 min

My Child Has Hearing Loss, Now What?

Send us a text Dr. Michelle Hu was diagnosed with mild hearing loss secondary to Enlarged Vestibular Aqueduct Syndrome/Pendred Syndrome and fit with bilateral hearing aids shortly after. Her mom was told that she would probably never read beyond a third-grade reading level. As a result of EVAS, her hearing loss progressed each time she hit her head. This happened in 1st, 3rd and 5th grade, and by age 10 she had profound sensorineural hearing loss bilaterally. During her senior year of college, s...

Jan 17, 202338 min

Auditory Processing Disorder (APD) feat. Dr. Angela Alexander

Send us a text "I hear you, but I don't quite understand you." " If your auditory system works like a computer, your ears are the hardware, and your brain is the software. Even when the ears hear normally, errors in the software (the processing) can interfere with understanding or remembering what was heard. This is called Auditory Processing Disorder (APD) and often leaves sufferers feeling isolated and disconnected. Of the approximately 6% of the population struggling with APD, most don't even...

Jan 10, 202341 min

Financial Assistance for Hearing Aids feat. Wendy Davis | PA Assistive Technology Foundation

Send us a text In this episode, Blaise Delfino speaks with Wendy Harkins Davis, Outreach Director of Pennsylvania Assistive Technology Foundation. Wendy is responsible for developing and implementing PATF’s housing and outreach activities including managing PATF’s smart home technology projects and working to educate both professionals and Pennsylvanians about PATF’s programs and services. Wendy worked for eight years in outreach for CaptionCall, a federal phone captioning provider. Her children...

Jan 03, 202330 min

OTC Hearing Aid Update feat. Michael Scholl

Send us a text The last five years, Starkey has had the loudest voice in the hearing healthcare industry regarding OTC hearing aids . They wanted to ensure that patients, individuals with hearing loss, and hearing professionals were given the most up-to-date information on policy, and that their voices were heard throughout the process. The day has now come and passed that we have OTC hearing aids. The new regulation was released in August 2022 and then went into effect in mid-November of 2022. ...

Dec 20, 202223 min

Ohio Hearing Care Provider Fights Licensure Threat feat. Matt Starner

Send us a text Matthew Starner of Echo-Norvell Hearing Aid Service in Newark, Ohio, acted swiftly upon receiving news that his Ohio state Hearing Aid Specialist licensure could be eliminated and replaced with a registration. The proposed bill, HB 509, was recommended by the Sunset Review Committee of Ohio, and was made known by the Hearing Healthcare Alliance of Ohio. This news comes at a pivotal time in the hearing healthcare industry where there have been changes to the hearing aid device and ...

Dec 13, 202225 min

"Starkey Cares" feat. Jake Spano and Michael Scholl

Send us a text Welcome back to the Hearing Matters Podcast! We are excited to bring you a special episode featuring Dr. Dave Fabry, Jake Spano, and Michael Scholl. Jake Spano, Starkey’s Director of Corporate Social Responsibility, and Michael Scholl, EVP of Corporate Relations, kick off the holiday season by talking to Dave Fabry about Starkey Cares , its Neighbors in Need program, how hearing professionals can participate, and why something as small as the sound of jingling coins can make such ...

Dec 06, 202240 min

Can I Try Hearing Aids Before Buying Them?

Send us a text In this episode, Blaise Delfino discusses the benefits of the hearing aid take home demo. After listening to this episode you will learn: How to implement the hearing aid take home demo in your practice. How the take home demo differentiates your practice when compared to your competitors. How the take home demo is a win-win for you, your practice, but most importantly, your patients. Patients wait an average of 7-10 years to address their hearing loss. They've made the appointmen...

Nov 29, 202231 min

Every Practice Should Do This: The In-Office Hearing Aid Demo!!!

Send us a text People who suspect they have hearing loss wait an average of 7-10 years before they address it. Now, you may be asking yourself, "Why do people wait so long to address their hearing loss?" Oftentimes, it's denial. They think of hearing loss and automatically envision their grandfather's hearing aids from the 70's and 80's. They were big, clunky, and made all sorts of noises. They may think to themselves, "There's no way I have hearing loss. My family and friends just mumble. Plus,...

Nov 22, 202226 min

Treating Children with Hearing Loss feat. Dr. Kelsey Kerkhove

Send us a text In this episode of the Hearing Matters Podcast, Blaise Delfino interviews pediatric audiologist, Dr. Kelsey Kerkhove . During this episode Blaise and Dr. Kerkhove discuss: Why Dr. Kerkhove chose to specialize in pediatric audiology. How empathy is essential when telling parents their child presents with hearing loss. How to tell parents their child presents with hearing loss and next steps. The importance of the team approach between the pediatric audiologist, speech-language path...

Nov 15, 202234 min

Is My Private Practice Recession Proof?

Send us a text Battling Strong Economic Headwinds If you’re a private practice owner, chances are you’ve navigated a business during strong economic headwinds. Running a business during the COVID-19 pandemic was exhausting. I still remember March of 2020 like it was yesterday. Our team was standing in the waiting room talking about the coronavirus and how it was rapidly spreading across the United States. Pennsylvania’s governor reported that all non-essential businesses are encouraged to shut d...

Nov 08, 202225 min
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