On this episode of The Main Scoop, co-hosts Greg Lotko and Daniel Newman are joined by Meral Temel, Mainframe Platform Leader at JFORCE, to discuss the opportunities and risks when pursuing an operational excellence strategy to achieve the highest levels of service to customers. They also provide insights into how operational excellence is a mindset permeating an organization's technology, people, and culture. Has your organization determined what it means to be operationally excellent? Learn mo...
Dec 06, 2022•16 min
On this episode of the Futurum Tech Webcast – Interview Series, I am joined by Christian Floerkemeier , CTO, VP Product and Co-founder of Scandit for a conversation about data, the employee experience, customer experience, and how smart data capture can make a difference in the enterprise. In our conversation, we discussed the following: An overview of smart data capture How shifts in consumer behaviors and expectations have driven the need to give improved access to data to employees How smart ...
Dec 02, 2022•27 min
Marvell Technologies continues to power innovation across its custom ASIC portfolio using 3nm, customization, and chiplet IP advances to provide optimized performance, power & area breakthroughs, and maximized returns on investments. Futurum’s Ron Westfall and Marvell’s Hugh Durden explore why Marvell’s custom ASIC offerings fulfill the intricate, high-speed, high-performance silicon requirements of next generation 5G operators, cloud data centers, enterprises, and automotive applications as...
Nov 30, 2022•28 min
In this episode of the Futurum Tech Webcast – Interview Series, host Daniel Newman is joined by Joe Burton , CEO for Telesign. Their conversation explores the security challenges brands are facing in the identity space and how Telesign can help organizations overcome these challenges. In the conversation, they discussed the following: An overview of the identity space and what brands are struggling with Why identity threats are a major area of concern A look at international rate share fraud Tel...
Nov 29, 2022•21 min
In this Futurum Live! From the Show Floor at Tanium Converge 2022 Luis Cunha, Director, Security Architecture & Engineering for APTIV, joins Futurum principal analyst Shelly Kramer. Their conversation revolved around increased cloud adoption and the rise in remote work, and the challenges IT teams face in bridging the gap between Security and IT Ops. APTIV has been using Tanium now for seven years, and Cunha shared real world insights into how he and his team at APTIV were able to navigate t...
Nov 28, 2022•9 min
In this Futurum Live! From the Show Floor at Tanium Converge 2022 Ron Tinkler, Assistant Diector of IT at Informatics Merseyside with NHS, joins Futurum principal analyst Shelly Kramer. Managing IT operations at a large number of healthcare facilities throughout the UK is no easy task, especially given the attractiveness of the healthcare sector to nefarious threat actors. And legacy systems, change-resistant IT teams, and third-party software tools present considerable challenges, even to the m...
Nov 28, 2022•9 min
In this Futurum Live! From the Show Floor at Tanium Converge 2022 Anil Nomula, Associate Vice President and Global Enterprise Architect for Genpact, joins Futurum principal analyst Shelly Kramer. Their conversation centered on how the professional services organization — which has experienced incredibly rapid growth over the last decade plus, growing from 19,000 employees in 2005 to over 100,000 in 2021 — managed to pivot quickly and securely support a global workforce with over 100,000 endpoint...
Nov 23, 2022•8 min
In this episode of the Futurum Tech Webcast, Shelly Kramer, principal analyst and founding partner of Futurum Research, is joined by Chris Haydon, former president of SAP Procurement Solutions, and more recently, a consultant and current board member of ConvergentIS, for a conversation about taking procurement processes to the next level and the benefits that organizations can realize along the way. For starters, let’s be real: procurement processes are by no means a sexy part of business, but t...
Nov 22, 2022•21 min
On this episode of the Futurum Tech Webcast – Interview Series, I am joined by Raju Vegesna, Chief Evangelist for Zoho for a conversation around the growth of Zoho’s finance platform, Zoho Books. In our conversation, we discussed the following: An overview of Zoho Books The exciting opportunities for Zoho Books An exploration into where Zoho Books operates The unification of Zoho Books and Zoho One It was a great conversation on an incredibly important topic , and one you won’t want to miss. To ...
Nov 16, 2022•24 min
On this episode of the Futurum Tech Webcast – Interview Series, I am joined by Chris Jacobs , Vice President & General Manager of Embedded Market Segments for Micron’s Embedded Business Unit. Our conversation takes a look at the cybersecurity market and what challenges lie ahead for the IoT and automation sectors. In our conversation, we discussed the following: Micron’s intelligent edge portfolio Cybersecurity challenges and how Micron’s solutions make a difference New trends in automation,...
Nov 15, 2022•31 min
In this episode of The 5G Factor, a production of the Futurum Tech Webcast, Futurum Research principal analyst and founding partner Shelly Kramer is joined by fellow analyst Ron Westfall to talk all things 5G, IoT, and the news and happenings in that ecosystem. Their conversation covers: Qualcomm and Vodafone build on previous commitments related to 5G Open RAN prospects. Qualcomm and Vodafone announced plans to develop, test, and integrate next gen 5G distributed units (DUs), and Radio Unit (RU...
Nov 15, 2022•31 min
In this episode of the Futurum Tech Podcast – Interview Series, part of the HPE Executive Insights Series, I am joined by Darren Perks , Global Hosting Infrastructure Operations Leader at PwC, and Vishal Lall , SVP & GM at HPE GreenLake Cloud Services Solutions, for a conversation focusing on modernization and business model challenges in the industry. In our conversation we discussed the following: Key objectives for the coming year for data centers and modernization Drivers for PwC’s data ...
Nov 10, 2022•30 min
In this episode of the Futurum Tech Webcast, principal analyst Shelly Kramer is joined by Allan Pym , Chief Operating Officer at APOS, for a conversation on the challenges making the most of business data presents for organizations, and how APOS Live Data Gateway is helping solve those challenges — and in real time. We all know that data is crucial for today’s organizations. From sales and marketing to manufacturing and maintenance, smart organizations need data to make decisions in real time. H...
Nov 09, 2022•24 min
On this episode of the Futurum Tech Webcast – Interview Series, I am joined by Don Schuerman , CTO at Pega. Our conversation takes a look at the AI industry and how organizations can expect to incorporate AI into their business practices in the future for better customer experiences. In our conversation, we discussed the following: Misconceptions about the utility of AI Avenues for implementation, optimization, and efficiency Maintaining adaptability in the face of societal and economic changes ...
Nov 07, 2022•29 min
On this episode of the Futurum Tech Webcast — Interview Series, host Daniel Newman is joined by Groq CEO, Jonathan Ross , for a conversation about the future of AI accelerators and how this technology can help organizations reduce uncertainty. Their discussion includes: Groq’s innovative perspective on chip architecture The diversity of Groq’s customer base & the variety of applications in which Groq’s chips are being utilized The benefits of using Groq chips Their versatile developer kit an...
Nov 01, 2022•15 min
On this episode of The Main Scoop, co-hosts Greg Lotko and Daniel Newman are joined by April Hickel , Vice President of Intelligent z Solutions Strategy at BMC to discuss the success factors for reimagining the customer experience in driving growth and better business outcomes. They also provide insights on the role of the mainframe, as well as risks organizations face if they do not invest in improving their customer journeys. Has your organization taken their CX to the next level leveraging th...
Nov 01, 2022•16 min
On this episode of The Main Scoop, co-hosts Greg Lotko and Daniel Newman are joined by April Hickel , Vice President of Intelligent z Solutions Strategy at BMC to discuss the success factors for reimagining the customer experience in driving growth and better business outcomes. They also provide insights on the role of the mainframe, as well as risks organizations face if they do not invest in improving their customer journeys. Has your organization taken their CX to the next level leveraging th...
Oct 31, 2022•16 min
In this episode of the Futurum Tech Webcast, I’m joined by Matt Nolan, Senior Director of Product Marketing, Decision Sciences, to talk about one of my favorite topics: data, analytics, and how you can use them to provide customers with top notch experiences. We also explore Pega’s latest product release: Pega Customer Data Connectors — which I see as a definite gamechanger for organizations in every industry. For consumers, whether B2B or B2C, experiences can be the difference between a closed ...
Oct 27, 2022•29 min
On this episode of the Futurum Tech Webcast – Interview Series I am joined by Joe Burton , CEO for Telesign. Our conversation takes a look at the growing challenges organizations face regarding digital identity, customer onboarding, account integrity and zero-trust solutions. In our conversation we discussed the following: An overview of the dichotomy of trust How to balance friction with security A look at how Telesign helps customers solve challenges What customers should be looking for in sec...
Oct 25, 2022•21 min
In this episode of the Futurum Tech Webcast, I’m joined by Brian McGlynn , General Manager of Commerce Solutions at Coveo to talk about one of my favorite topics: customer experience. And in this instance, we’re discussing customer experience in the ecommerce ecosystem. Before we get started, some background. We’ve witnessed some major shifts in the last few years as it relates to customer experience. Customers are more savvy than ever before, they’re more demanding than ever before, they are mo...
Oct 21, 2022•38 min
In this inaugural episode of The Big Ideas Series, a production of the Futurum Tech Webcast devoted to companies who are driving innovation and helping their customers do big things, I’m joined by Kathleen Taggart , Intelligent Automation Strategist for DataXstream. Our conversation today explores how AI-powered tech is changing the game for wholesale distributors at a time when they need every advantage they can get. So much has changed in the last few years for wholesale distribution. With the...
Oct 13, 2022•31 min
On this episode of the Futurum Tech Webcast – Interview Series I am joined by Valerio Filauro , Vice President, Product Management, Qualcomm Technologies, Inc. Our conversation takes a look at RFFE ecosystem and Qualcomm’s RFFE solution in the 5G smartphone segment. In our conversation we discussed the following: A recap on how Qualcomm developed the number one RFFE solution in the 5G smartphone segment A look into how Qualcomm differentiates itself in the current ecosystem A walk through the AI...
Oct 11, 2022•25 min
On this episode of the Futurum Tech Webcast – Interview Series I am joined by Daren Finney , Senior Vice President, Global Channels for Mitel. Our conversation takes a look at how customer lifecycle management can be a game-changer for UC vendors and also their customers. In our conversation we discussed the following: Daren gives a short overview on Mitel, and why customers continue to choose Mitel A look into Customer Lifecycle Management (CLM) and how it impacts Mitel and the UC space A walk ...
Oct 10, 2022•24 min
In this episode of Good Equals Progress, our webcast focusing on all things sustainability and beyond, I’m joined by Jeff Harvey , Senior Vice President and Chief Revenue Officer, Industry Cloud/SAP Customer Success at SAP, for a fascinating and timely conversation about carbon emissions reduction. Organizations of all sizes have felt increasing pressure from consumers and regulatory bodies to slash carbon emissions. Many have made pledges to get to net zero carbon by 2050, which is great. The c...
Oct 06, 2022•29 min
In this episode of the Futurum Tech Webcast, Interview Series, our conversation today centers on an increasingly relevant topic operational resiliency, operational efficiency, and sustainability. We all know that organizations today are dealing with a number of disruptions. From the supply chain to staffing, we are seeing an increased need for resiliency, or the ability to adapt to continue meet expectations. We are also seeing an increased need for greater operational efficiency, or the ability...
Oct 04, 2022•36 min
On this episode of The Main Scoop, co-hosts Greg Lotko and Daniel Newman are joined by John Mertic , Director, Open Mainframe Project to discuss how fundamental "open" approaches are to growing business, and innovating with technologies across platform ecosystems. They also provide insights and reveal what's going on with open mainframe projects, how organizations are generating new value, and what the future of open looks like. Our conversation also covered the following: A dive into an “open f...
Oct 04, 2022•17 min
On this episode of the Futurum Tech Webcast – Interview Series I am joined by Nakul Duggal, Senior Vice President and General Manager, Automotive for Qualcomm to talk about Qualcomm’s first ever Automotive Investor Day, which was held last week in New York City. In our conversation we discussed the following: An exploration into why Qualcomm decided to host an Automotive specific investor day What is driving Qualcomm’s momentum and the opportunities in the automotive space A look into Qualcomm’s...
Sep 29, 2022•18 min
On this episode of the Futurum Tech Webcast – Interview Series I am joined by Ashley Still, Senior Vice President Digital Media/Marketing, Strategy & Partnerships for Adobe. Our conversation takes a look at Adobe’s acquisition of Figma, which was announced earlier this month. In our conversation we discussed the following: Why Figma will be an excellent addition to the Adobe Creative Suite What this move will mean for competition in the design space A look into the financial aspects of the d...
Sep 29, 2022•28 min
In this episode of Good Equals Progress, a Futurum Research webcast focusing on all things sustainability and beyond, Shelly Kramer, principal analyst and founding partner at Futurum is joined by junior analyst and colleague Lauren Kirkpatrick, to talk about Amazon. This was a big week for Amazon and sustainability initiatives, alliances, and announcements, and we touched on some of them. For starters, Climate Week – it’s billed as the biggest climate event on Earth and is all about driving clim...
Sep 24, 2022•19 min
In this episode of the Futurum Tech Webcast – Interview Series, we tackle the topic of why hardware security module (HSM) adapter technology, including HSM-as-a-service, is vital to ensuring general purpose and payment processing security across today’s multi-cloud environments. Marvell’s introduction of its LiquidSecurity 2 (LS2) solution builds upon the company’s well-established portfolio which is already proven at scale throughout the world’s largest hyperscale clouds. The new Marvell LS2 is...
Sep 19, 2022•16 min
