Technology Strategies Driving the Evolution of Customer Experience
Oct 31, 2022•16 min
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
On this episode of The Main Scoop, co-hosts Greg Lotko and Daniel Newman are joined by April Hickel, Vice President of Intelligent z Solutions Strategy at BMC to discuss the success factors for reimagining the customer experience in driving growth and better business outcomes.
They also provide insights on the role of the mainframe, as well as risks organizations face if they do not invest in improving their customer journeys.
Has your organization taken their CX to the next level leveraging the mainframe? Learn more about how this will drive more growth for the long term.
For the best experience, listen in Metacast app for iOS or Android