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Fixed Ops Mastermind

“Leaving the industry better than I found it”-Dave Foy Each week, Dave sits with a panel of guests to discuss the topic of the week. From Coaching for Success to Sales vs. Service, Dave talks to the industry and professional leaders that can bring their insight and knowledge to the viewers. Our W.E. A.R.E Feature airs on the third Thursday of the month and spotlights Women in Fixed Ops and how they are changing the industry and leading the charge to a better customer experience. https://linktr.ee/FixedOpsMastermind
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Episodes

AI Created - 100th episode!

I wrote a news letter article a few weeks ago. I compared Tractors and AI and how their evolution are mirroring each other. It explored how the tractor did not put farmers out of jobs and how it will not put fixed ops people out of jobs!

Apr 14, 202512 min

Independents Day with Scott Brown

This week on Fixed Ops Mastermind we are joined by Scott Brown, technician & owner of Connie & Dick’s Auto Service Center, as well as manager of Diagnostic Network! Tune in as he dives into making the most of the collaborative relationship between dealers and independent shops! Where to find Scott Brown: https://www.connieanddicks.com/ https://diag.net/about https://www.linkedin.com/in/scott-brown-diag?trk=public_post_feed-actor-name This episode is brought to you by: Parts Edge: . . . F...

Mar 31, 202541 min

AI Is Not The Future with Sharon Gai

This week on Fixed Ops Mastermind - WE ARE : AI author & Keynote speaker, Sharon Gai, is joining us! Tune in as she gives us a masterclass in ecommerce, and the future of incorporating AI to streamline your business! Where to find Sharon: https://www.sharongai.com/ https://www.linkedin.com/in/sharongai This episode is brought to you by: UVeye: Reynolds & Reynolds: Targit: . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ https://www.facebook.com/fi...

Mar 24, 202536 min

Drive a Shelby to School with Mike Wiant

This week on Fixed Ops Mastermind we are joined by Mike Wiant, Regional Sales Representative of Shelby American and Fox Factory Vehicles! Tune in as he dives into the importance of introducing young minds to the possibilities of a career in the trades! Where to find Mike Wiant: https://www.shelby.com/en-us/ https://vehicles.ridefox.com/ https://www.linkedin.com/in/mikewiant This episode is brought to you by: Reynolds & Reynolds Parts Edge AWN Inc. . . . Follow Fixed Ops Mastermind: https://w...

Mar 17, 202550 min

Business Intelligence with Alex Caradonna

This week on Fixed Ops Mastermind we are joined by Alex Caradonna , account executive at Targit ! Tune in as he explores the possibilities of innovating Dealer Management Systems, Customer Relationship Management platforms, and much more with specialized industry solutions! This episode is brought to you by: Targit Reynolds & Reynolds UVeye . . . Follow Fixed Ops Mastermind: LinkedIn: Facebook: Instagram: Website: #businessintelligence #CRM #DMS #streamlining #innovating (00:00) - Intro (04:...

Mar 10, 202547 min

Coaching Leadership with Jeremiah Shaw

This week on Fixed Ops Mastermind we are joined by Jeremiah Shaw , Founder & CEO of Grovity Leadership ! Tune in as he delves into everything he has learned through professional development in the industry, and gives us a masterclass in how everyone can be better leaders for their team! This episode is brought to you by: Targit UVeye Reynolds & Reynolds . . . Follow Fixed Ops Mastermind: LinkedIn: Facebook: Instagram: Website: #leadership #coaching #leadershipdevelopment #training (00:00...

Mar 03, 202540 min

A Leader That Grows Leaders with Jami Alexander

This week on Fixed Ops Mastermind - WE ARE : Regional Manager at Meineke , Jami Alexander , is joining us! Tune in as she gives us a masterclass in leadership and industry training, learned through her success in transforming and scaling businesses! This episode is brought to you by: Reynolds & Reynolds Automotive Warranty Network Inc. UVeye . . . Follow Fixed Ops Mastermind: LinkedIn . Facebook. Instagram. Website. #leadership #coaching #leadershipdevelopment #training (00:00) - (00:00) - I...

Feb 24, 202545 min

Technician Mentors

This week on Fixed Ops Mastermind: Wayne Bridges of Toyota of Puyallup, and Brooklynne Morse of Scott Honda of West Chester, join us to discuss the benefits of mentorship programs within the industry and how to maximize their impact! Where to find Wayne Bridges: https://www.toyotaofpuyallup.com/ https://www.linkedin.com/in/wayne-bridges-auto Where to find Brooklynne Morse: https://www.scotthonda.com/staff.aspx https://www.linkedin.com/in/brooklynne-morse-69101458 This episode is brought to you b...

Feb 18, 202545 min

Skilled Trades with Cindy Barlow & Andrew Brown

This week on Fixed Ops Mastermind: we are joined by Director of Industry Relations at WyoTech , Cindy Barlow - and Co-Found / CEO of Toolfetch , Andrew Brown ! Join us as we discuss careers trajectory within the skilled trades, and how we can better attract and retain our new talent! This episode is brought to you by: Petra Automotive Products PartsEdge Automotive Warranty Network Inc. . . Follow Fixed Ops Mastermind: LinkedIn , Facebook , Website Follow OEM Interactive: LinkedIn , Facebook , We...

Feb 13, 202558 min

Consulting Success with Don Andres, Owner & President of Auto SCT Consulting & Training

This week on Fixed Ops Mastermind we are joined by Don Andres, Owner & President of Auto SCT Consulting & Training! Tune in as he shares his tips for success in consulting and leadership from a fulfilling career in automotive! Where to find Don Andres: https://www.autosctconsulting.com/ https://www.linkedin.com/in/don-andres-8876448 This episode is brought to you by: Reynolds & Reynolds Automotive Warranty Network Inc. UVeye . . . Follow Fixed Ops Mastermind: https://www.linkedin.com...

Feb 06, 202554 min

3D Printed Hypercar with Randy Nowell

This week on Fixed Ops Mastermind we are joined by Randy Nowell, Executive Director of Commercial Operations at Czinger Vehicles! Tune in as we explore the ins and outs of high performance hypercars, and the future of the automotive industry! Where to find Randy Nowell: https://www.czinger.com/ https://www.linkedin.com/in/randynowell This episode is brought to you by: Reynolds & Reynolds Automotive Warranty Network Inc . UVeye . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/compa...

Jan 30, 202532 min

Customer Focused Service Drives with Gregory Uland & Jeremy Stephens

This week on Fixed Ops Mastermind: Gregory Uland of Reynolds and Reynolds , and Jeremy Stephens of Bozard Ford Lincoln , joins us to speak about how we can better orient our service drives to meet the customers' needs, thus further driving success! Where to find Gregory Uland: https://www.reyrey.com/ https://www.linkedin.com/in/greg-uland Where to find Jeremy Stephens: https://bozardford.com/team-member/jeremy-stephens-16809 https://www.linkedin.com/in/jeremyleadership This episode is brought to...

Jan 23, 202558 min

Barbie The Welder with guest Barbie Parsons

This week on Fixed Ops Mastermind WE ARE: Master Craftsman and published fine art sculptor Barbie The Welder joins us to share her journey to success through passion and perseverance! Where to find Barbie The Welder: https://www.barbiethewelder.com/ https://www.linkedin.com/in/theogbarbie . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ https://www.facebook.com/fixedopsmastermind https://www.instagram.com/fixedopsmastermind/ https://fixedopsmastermind.com...

Jan 16, 202550 min

Listen To Your Customer with Tom Kline, Founder of Better Vantage Point

This week on Fixed Ops Mastermind we are joined by Tom Kline, published author and founder of Better Vantage Point! Tune in as we discuss the impact of listening and empathizing with your customers, in addition to compliance and risk mitigation! Where to find Tom Kline: https://bettervantagepoint.com/ https://www.linkedin.com/in/tompkline This episode is brought to you by: PartsEdge: https://www.partsedge.com/ Automotive Warranty Network INC: https://www.awninc.com/ Fixed Ops Jobs: https://fixed...

Jan 09, 202528 min

A.I., Data, & the Death of SAAS with Todd Smith, CEO of QoreAI

This week on Fixed Ops Mastermind we are joined by Todd Smith, CEO of QoreAI, to speak about how crucial it is for business efficiency to start utilizing A.I for your data as soon as possible! Where to find Todd Smith: https://www.qoreai.com/about-us https://www.linkedin.com/in/toddlearsmith . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ https://www.facebook.com/fixedopsmastermind https://www.instagram.com/fixedopsmastermind/ https://fixedopsmastermind....

Jan 02, 20251 hr 3 min

Fixed Ops Mastermind: Best of 2024

This week on Fixed Ops Mastermind, we bring you a special end-of-year special compiling all of our best bits from 2024’s catalog! Join us for our hand-picked highlights as we usher in the new year! . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ https://www.facebook.com/fixedopsmastermind https://www.instagram.com/fixedopsmastermind/ https://fixedopsmastermind.com/ Follow OEM Interactive: https://www.linkedin.com/company/oeminteractive https://www.facebo...

Dec 26, 202434 min

Breaking Boundaries with Jennifer Cline

This week on Fixed Ops Mastermind WE ARE: DIY Content Creator Jennifer Cline, and WE ARE host & coaching professional Katie Mares, join us to speak about how important it is for women to push the boundaries of traditionally male-dominated spaces! Where to find Jennifer Cline: https://www.youtube.com/channel/UChC6QjpxVs3IDmDuR9XMb3w https://linktr.ee/jennyfromtheshop Where to find Katie Mares: https://katiemares.com/ https://ca.linkedin.com/company/katie-mares-consulting This episode is broug...

Dec 19, 202456 min

Leading Yourself with Elizabeth Lotardo

This week on Fixed Ops Mastermind we are joined by Elizabeth Lotardo - a consultant, training creator, and author of her new book: Leading Yourself. Tune in as we discuss how changing your mindset surrounding your job can transform your life! Where to find Elizabeth Lotardo: https://www.elizabethlotardo.com/ https://www.linkedin.com/in/elizabethlotardo This episode is brought to you by: PartsEdge: https://www.partsedge.com/ Fixed Ops Jobs: https://fixedopsjobs.com/ Automotive Warranty Network IN...

Dec 12, 202439 min

Investing in People with Joe Clementi

This week on Fixed Ops Mastermind: Joe Clementi of Traver Connect joins us to speak on the importance of investing your time, energy, and resources into your employees and community! Where to find Joe Clementi: https://www.linkedin.com/in/joseph-clementi-92178714 https://traverconnect.com/ This episode is brought to you by: PartsEdge: https://www.partsedge.com/ Fixed Ops Jobs: https://fixedopsjobs.com/ . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ http...

Dec 05, 202441 min

The Recall Issue with Ryan Maher, Founder & CEO of BizzyCar

This week on Fixed Ops Mastermind: Ryan Maher, Founder & CEO of BizzyCar, joins us to speak on how innovating the service recall process has transformed both employees’ and customers’ experience! Where to find Ryan Maher: https://www.bizzycar.com/ https://www.linkedin.com/in/maherryan This episode is brought to you by: PartsEdge: https://www.partsedge.com/ Automotive Warranty Network INC: https://www.awninc.com/ Fixed Ops Jobs: https://fixedopsjobs.com/ . . . Follow Fixed Ops Mastermind: htt...

Dec 03, 202458 min

Collaboration Power With Liza Borches & Danelle Delgado

This week on Fixed Ops Mastermind WE ARE: Danelle Delgado of Engage Training and Liza Borches of Carter Myers Automotive join us to speak on how collaborating and supporting fellow women within the automotive industry will uplift your career and life! Where to find Danelle Delgado: https://danelledelgado.com/ https://teamengage.com/ Where to find Liza Borches: https://www.linkedin.com/in/lizaborches https://www.cartermyersautomotive.com/ This episode is brought to you by: Fixed Ops Jobs: https:/...

Nov 21, 202447 min

Why The Turnover Problem?

This week on Fixed Ops Mastermind: Chris Craig of RockED and Jeff Daniel of Maple Hill Auto Group join us to speak on the concerning turnover rates within our industry, and how we can get those numbers down!! Where to find Chris Craig: https://www.linkedin.com/in/chris-topher-craig https://www.rocked.us/technician-skills Where to find Jeff Daniel: https://www.linkedin.com/in/jeff-daniel-8200a616 https://www.maplehillauto.com/dealership/staff.htm This episode is brought to you by: PartsEdge https...

Nov 14, 202456 min

Public Relations in Automotive

This week on Fixed Ops Mastermind: Jim Leman of Leman Public Relations, and Laurie Halter of Charisma! Communications, join us to discuss the ins-and-outs of public relations and how PR is essential for you to thrive in your industry! Where to find Jim Leman: https://www.linkedin.com/in/jimlemanpublicrelations?trk=public_post_comment_actor-name Where to find Laurie Halter: https://charismacommunications.com/ https://www.linkedin.com/in/laurie-halter-1255b6 This episode is brought to you by: Part...

Nov 07, 202456 min

The Next Generation Of Young Go-Getters In The Industry

This week on Fixed Ops Mastermind: Dylan Smith of BMW of West St. Louis, and Sawyer Jordan of Sutherlin Automotive Group, join us to discuss the inspiring young leaders of our industry, and welcoming the next generation! Where to find Dylan Smith: https://www.linkedin.com/in/dylansmith96 https://www.bmwofweststlouis.com/ Where to find Sawyer Jordan: https://www.linkedin.com/in/sawyer-jordan-179a8b27a https://www.sutherlinautomotive.com/ This episode is brought to you by: PartsEdge https://www.pa...

Oct 31, 202446 min

Technician Mentors

This week on Fixed Ops Mastermind: Wayne Bridges of Toyota of Puyallup, and Brooklynne Morse of Scott Honda of West Chester, join us to discuss the benefits of mentorship programs within the industry and how to maximize their impact! Where to find Wayne Bridges: https://www.toyotaofpuyallup.com/ https://www.linkedin.com/in/wayne-bridges-auto Where to find Brooklynne Morse: https://www.scotthonda.com/staff.aspx https://www.linkedin.com/in/brooklynne-morse-69101458 This episode is brought to you b...

Oct 24, 202445 min

Building Professional Relationships & Elevating Your Brand with Glenn Lundy

This week on Fixed Ops Mastermind: Glenn Lundy of 800% Elite Auto Club joins us to discuss the importance of relationship building, personal branding, and self improvement! Guest Introduction (00:00:03) Glenn Lundy, automotive industry expert and motivational speaker Owner of the Eight Hundred Percent Elite Automotive Club Former general manager at a major used car franchise dealership Two-time author Former host of "Hashtag Rising Ground" (1500 episodes) In the car business since 1999 Opening a...

Oct 10, 202440 min

Cyber Threats with David Reinicke & Ted Clouser

Guests: David Reinicke, President, Automotive Warranty Network Inc.: https://www.linkedin.com/in/davidreinicke/ Ted Clouser, President/CEO, PCA Technology Solutions: https://www.linkedin.com/in/ted-clouser-58a842156/

Aug 01, 202452 min

Dealership in Diguise! With Christopher Vester

Welcome to the first official of 5 to Thrive with Dave Foy! Formerly The Fixed Ops Mastermind Podcast we rebranded to represent more of what we bring to you every week! This week Christopher Vester joins me for an amazing discussion about the industry and his leadership and mentoring of his team. About Christopher Experienced Chief Operations Officer with a demonstrated history of working in the automotive industry. Host of the "Answers from the Stairs" Podcast. Co-host of "Faith. Family. Fulfil...

Mar 06, 202348 min

Leadership - Special Ops Operator Brent Gleeson

Brent Gleeson is an award-winning entrepreneur, 2x bestselling author of TakingPoint and Embrace the Suck, globally renowned keynote speaker, and the CEO of TakingPoint Leadership. The mission of TakingPoint is to equip committed teams with the leadership tools and development necessary for navigating change and growth with military precision. TPL is honored to work with organizations such as Bank of America, Google, NFL, Wells Fargo, Delta Airlines, and many more. Gleeson has built several high...

Jun 21, 202233 min

Free Gas for your Customers - Scott Armstrong

Quantum5 About Scott: I am an expert in the development of private label Fintech platforms for the modern automotive dealership and petroleum marketer. I use over 20 years of private label fleet and loyalty payments in conjunction with a coalition of modern financial technology platforms to help retailers not just accept payments, but own them, via the development of a private label payment and reward network the helps drive customer loyalty, engagement, retention, and top line revenue. With my ...

Jun 06, 202243 min
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