Fixed Ops Mastermind - podcast cover

Fixed Ops Mastermind

“Leaving the industry better than I found it”-Dave Foy Each week, Dave sits with a panel of guests to discuss the topic of the week. From Coaching for Success to Sales vs. Service, Dave talks to the industry and professional leaders that can bring their insight and knowledge to the viewers. Our W.E. A.R.E Feature airs on the third Thursday of the month and spotlights Women in Fixed Ops and how they are changing the industry and leading the charge to a better customer experience. https://linktr.ee/FixedOpsMastermind
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Episodes

Automotive Years = Dog Years! Hannah Lifson

Hannah Lifson on Linkedn I've found my forte is bringing together industry leaders from a variety of backgrounds, verticals, and spaces at professional networking & educational events. I am currently apart of a fast-growing company where I'm strategizing & executing on the upcoming events found on our marketing calendar. My energy is seemingly abundant and enjoy the thrill of working towards a deadline. One of the most personally rewarding aspects of my job is meeting and establishing re...

May 16, 202243 min

Mr. Accountability - Dave Anderson

Dave "Mr. Accountability" Anderson is a leading international speaker and author on personal and corporate performance improvement. After an extensive career in the automotive retail business Dave, along with his wife Rhonda, began LearnToLead - entering its third decade - with the goal to help individuals and organizations reach their personal and corporate potential. The author of 15 books, most recently Intentional Mindset: Developing Mental Toughness and a Killer Instinct (available wherever...

May 04, 202241 min

Numbers Do Not Tell The Whole Story with Bob Lanham

Bob Lanham joins us this week! Head of Automotive Retail at Meta This is packed with information you can use today to improve your operation! Get full access to Fixed Ops Mastermind at fixedopsmedia.substack.com/subscribe

Apr 25, 202239 min

Exit Interviews with Tom Kline

You think your coverage is up to date? Have a listen to this episode and find out if you are right! Over my 30 years in the auto and RV industries, I have developed easy-to-use compliance solutions that demonstrate on-going efforts by dealerships to effectively comply with federal, state and local industry regulations. I can:  Reduce Your Personal Liability  Monitor Reputation and Create Online Responses to Digital Customer Complaints  Mitigate Your Exposure to Lawsuits and Regulatory Issues ...

Apr 18, 202239 min

Cyber War - Is Your Dealership Safe?

The cyber security of your dealership is at risk every signgle second of every single day! This is a business and they take it seriously! Ted Clouser is an expert on cyber security and this episode will help you understand some of the threats and what can be done about them. #Technology has been my platform of choice since the mid 90s. Cybersecurity is more of a threat than ever and raising awareness is one of my passions. I help you rest easier by teaching how to keep your technology secured, a...

Apr 14, 202238 min

High Performance Mindset with Lauren Johnson

Lauren is an athlete-turned-mental performance coach, who is highly motivating, and relatable with a passion for developing the minds of the elite. Lauren trains professional athletes, military personnel and business professionals through national speaking engagements, educational training workshops and consulting. Prior to opening her own consulting practice, Lauren served as the Mental Conditioning Coordinator for the New York Yankees. She received her Masters Degree in Performance Psychology ...

Apr 04, 202248 min

From The Subway To The Parts Department

Hey!! I’m Kaylee #gotopartsgirl! I’m the Sales and Marketing Manager for PartsEdge. We help maximize Parts Managers potential through the power of technology and a touch of consulting. PartsEdge Work 🚘 👩🏼‍💻 I have the best job! I get to spend most of my time talking to rockstar dealerships who are forward thinkers and looking to do better. The auto industry is resilient and I love being a part of it. If you want to hear more about the work stuff, call me anytime at 619-820-8189, or email me ...

Mar 28, 202229 min

Leadership and Food

Coach, mentor, guide and support the efforts of our talented Operating Company teams in the Midwest. I specialize in building positive, servant Leadership Teams that constantly strive for and achieve excellence in all we do. We deliver a value proposition that ensures that our customers win and therefore we all win while we coach our associates and customers to achieve their full potential. Get full access to Fixed Ops Mastermind at fixedopsmedia.substack.com/subscribe...

Mar 21, 202230 min

BDC- Glue or a strainer?

Today we speak with Elizabeth martin from the Scott Clark Auto Group. The BDC has taken some lumps over the years for being nothing more than a call center. We discuss new innovative ideas that are being implented and executed on to make sure that the BDC becomes the glue that holds everything together! Thank you to our sponsors: FixedOpsMarketing.com Traverconnect.com Dynatronsoftware.com PartsEdge.com Get full access to Fixed Ops Mastermind at fixedopsmedia.substack.com/subscribe...

Mar 15, 202230 min

Automotive Changes Lives - Scott Joseph

Fixed Ops Mastermind Bringing knowledge, confidence and ability to those that need it in the automotive world. AMAZING FREE COMMUNITY Join professionals in fixed ops from all over the country and soak up the priceless industry knowledge. Get advice from industry peers that’ll help you in the growth of your career in fixed ops. Get new ideas to increase revenue, efficiency, employee moral and more. MINDSET TRAINING Learn how to structure your mindset in positive and productive ways in order to ac...

Mar 07, 202244 min

Culture and Skills - Sandy Cerami

Fixed Ops Mastermind Bringing knowledge, confidence and ability to those that need it in the automotive world. AMAZING FREE COMMUNITY Join professionals in fixed ops from all over the country and soak up the priceless industry knowledge. Get advice from industry peers that’ll help you in the growth of your career in fixed ops. Get new ideas to increase revenue, efficiency, employee moral and more. MINDSET TRAINING Learn how to structure your mindset in positive and productive ways in order to ac...

Mar 03, 202250 min

Technology Improvement - Les Silver

Fixed Ops Mastermind Bringing knowledge, confidence and ability to those that need it in the automotive world. AMAZING FREE COMMUNITY Join professionals in fixed ops from all over the country and soak up the priceless industry knowledge. Get advice from industry peers that’ll help you in the growth of your career in fixed ops. Get new ideas to increase revenue, efficiency, employee moral and more. MINDSET TRAINING Learn how to structure your mindset in positive and productive ways in order to ac...

Feb 28, 202238 min

Attribution with Sean Welsh

Sean Welsh of Car Biz Done Better joins Dave Foy for a fun an informative talk about all things dealership! Sean is an experienced automotive operator and believes he is here to leave the business a little better than he found it! Get full access to Fixed Ops Mastermind at fixedopsmedia.substack.com/subscribe

Feb 21, 202237 min

Relaunch!

The podcast is back and now powered by Quantum5 We have an amazing list of guests coming up! Let us know what you want to hear in futue shows email me! Dave@quantum5.ai Get full access to Fixed Ops Mastermind at fixedopsmedia.substack.com/subscribe

Feb 07, 202212 min

Going Live with Christoph Trappe

A lot of companies are producing content and campaigns that happen but don’t perform. Christoph helps you move your marketing and communications from happening to performing by sharing unique stories more efficiently to reach prospects and retain existing customers. He has run integrated marketing campaigns across many industries, including healthcare, SaaS, information technology, nonprofits and publishing. In his career, he has led teams of journalists, content creators, strategists and design...

Jun 15, 202132 min

Airing Out Your Dirty Laundry with Darren Spenst

Darren Spenst has been saving customers money on their laudry bills for over a decade. Visit the Website Quantum5 The First Social Advocacy Learning Community The Quantum⁵ learning sustainment process is best described as the first Social Advocacy Learning Community (SALC) ever built for automotive. Typical training relies on a human, from a company, to deliver the training and at best involves some online video to support initial training. Sometimes they select a dealership champion, which is c...

Jun 08, 202128 min

Marketing for the New Normal with Russ Hill

Visit FixedOps Marketing FixedOPS Marketing strives to empower positive growth for our partners and your customers by bringing you automotive marketing services built with modern technology, for the modern consumer, offering value-driven solutions, through partnerships, innovation and industry. FixedOPS Marketing serves our partners and your customers differently. Our partners and your customers choose us because often what you stand for depends on who your standing with. We offer you a complete...

May 24, 202137 min

Success Comes with Al Salas

Automotive professional with a great track record the automotive finance and insurance industry. Skilled Negotiator, Business Planner, Retail and Sales Operations. Above all I value honesty, transparency and good will. After a long career as a F&I professional and a lot of soul searching I decided to start a new kind of F&I agency that focuses on relevant, specific and continuos training. F&I profits are more important than ever in todays market, and there is increased scrutiny from ...

Apr 16, 202128 min

Turn Adversity Into Triumph with Marcus Aurelius Anderson

Marcus Aurelius Anderson is a proud Veteran, Bestselling Author of “The Gift of Adversity”, TEDx & International Keynote Speaker, Mindset Coach to Leaders, CEO’s and Entrepreneurs, Lifelong Martial Artist, creator of the Acta Non Verba Movement and host of the Acta Non Verba Podcast. While preparing to deploy with the U.S. Army Light Infantry, Marcus suffered a severe spinal injury that left him paralyzed from the neck down. After dying on the operating table twice, the surgeons saved his li...

Mar 29, 202132 min

Find Your Passion with Scott Joseph

What's my passion? Simple... I love to get sales and marketing to operate as a unified, high-performing machine. I started my journey in the automotive industry selling cars long before my car dealerships or J&L Marketing was even a thought. Today, my role is the same in all of the companies I'm fortunate to own and lead. I focus on innovation, strategic alliances, improving business plans and the overall vision. I've built teams who are passionate about what they do and work hard to stay a ...

Mar 08, 202144 min

The Battlefield To The Boardroom with Brent Gleeson

On this episode hear Bent describe some of the methods he learned in live combat that he now uses in training for the boardroom. Brent Gleeson is a Navy SEAL combat veteran with multiple tours to Iraq and Africa. Brent Gleeson is a Navy SEAL combat veteran, award-winning entrepreneur, best-selling author, and acclaimed speaker on topics ranging from leadership and building high performance teams to culture, resilience, and organizational transformation. Upon leaving SEAL Team 5, Brent turned his...

Feb 22, 202131 min

What Would Tom Brady Be Doing if Not Drafted #199 with James Whittaker

Potential is not predicated on age, race, finances, education, or any other perceived misfortune. It is the consistent application of a proven formula that turns simple thoughts into massive action, elevating ordinary people to extraordinary success. James Whittaker has achieved massive success by helping others with no expectations. Learn how giving freely can help you do the same. Think and Grow Rich: The Legacy has been translated into six languages and is the essential modern companion to th...

Feb 15, 202138 min

Profit Wise with Jeff Morrill

Jeff Morrill co-founded Planet Subaru , “your un dealership,” in 1998, and built it into one of the most successful privately-held car dealerships in the United States. He later started other businesses in automotive retail, real estate, telecommunications, and insurance that generate over $100,000,000 in annual revenue. His achievements in building profitable and ethical companies have been featured in a variety of national media including USA Today, Entrepreneur Magazine, Automotive News, The ...

Feb 08, 202143 min

Abundance Mindset with Angelina Zimmerman

My name is Angelina Zimmerman yet everyone calls me Angie. I am a Mindset Coach, Facilitator, Host of Zillionaire Superstars podcast show and Designer of Zillionaire Creations. I have an unstoppable zest for life and learning. I know that growth mindset is the foundation on which all success is built. The most rewarding part of my work is when my clients successfully overcome their self-limiting beliefs through mindset shifts, embedding the Zillionaire principles leading to a boost in confidence...

Feb 01, 202137 min

ClubHouse is Booming! With Donnie Boivin

Donnie Boivin is changing the game of business development. At the age of 22 right out of the Marine Corps, he struggled with what to do next. He landed his first straight commission sales job and has spent over 2 decades learning what it takes to be successful in sales, business & life. At the age of 40, he discovered he’d been living other people’s dreams and not chasing his own. Launching his own business, he found himself, grew an international business Success Champions, and became one ...

Feb 01, 202137 min

Understanding Body Language - Scott Rouse

Scott is a behavior analyst and body language expert with a focus on healthcare. He holds multiple certificates in advanced interrogation training and has been trained along side the FBI, Secret Service, U.S. Military Intelligence, and Dept. of defense. His extensive training, education, and practice of nonverbal communication have made Scott an expert and consultant to healthcare companies as well as law enforcement, Fortune 500 CEO’s, doctors, attorneys, executives, wealth managers, financial ...

Jan 25, 202133 min

Fragmented Data - Todd Smith

Todd Smith is the Founder and CEO of 360Converge, Inc an omni channel platform for sales teams. • Authored Automotive Retailing on the Internet manual in 1997, which sold over 1,000 copies. • Featured writer for Dealer Magazine for over twelve years. • Regularly featured in and contributor to Showroom, Dealer Marketing Magazine, Wards Dealer, and Auto Dealer Monthly. • Featured speaker at NADA in 2000 in Las Vegas on increasing parts and accessories sales by integrating processes into the dealer...

Jan 18, 202134 min
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