Did you know practices with $1M–$3M in EBITDA see the highest demand and valuations in today’s market? In this episode, Emmet Scott sits down with Brannon Moncrief, CEO & Principal of McLerran & Associates to unpack what actually drives practice value—and what silently holds it back. They talk owner-dependence, key man risk, and why growing same-store revenue matters more than adding new locations. If you're a dental entrepreneur looking to build a business with real value—whether you pl...
Jul 02, 2025•45 min
Is $800,000 in unpaid claims sitting in your practice—and you don’t even know it? In this episode, we sit down with Shreyas Parab, CEO of Daydream, who shares the powerful story of running his mom’s dental practice—and uncovering a revenue nightmare. From growing up answering phones to battling $800K in outstanding claims, Shreyas breaks down how Daydream is helping practices finally get paid without burning out their teams. If billing headaches are costing you peace and profit, you’ll want to h...
Jun 26, 2025•31 min
Are you overspending on dental supplies without even realizing it? In this episode, we sit down with Brad Freeman, Founder & CEO of SourceClub, to uncover how most practices are silently bleeding money through outdated procurement habits. Brad shares the real math behind supply costs, the hidden fees most GPOs don’t talk about, and why SourceClub's model is saving DEO members thousands. If your supply spend is creeping above 6%, this conversation might be exactly what you need to hear. 🎙️ L...
Jun 20, 2025•31 min
Are you still using paper checks to run your dental business? In this episode, we sit down with Ashley Valdivia, Account Executive at BILL, to talk about what’s really slowing down growth behind the scenes—manual payments, lost invoices, and late fees. Ashley shares real stories from practices who’ve reclaimed their time by streamlining finance workflows. You’ll hear what a well-oiled, growth-ready office looks like and why shifting financial processes might be the smartest move you make this ye...
Jun 12, 2025•24 min
Are rising credit card fees quietly draining your profits? One DEO member noticed an extra $10K in their account—and it wasn’t magic. In this episode, Emmet Scott chats with Roman Shtimerman, Director of Operations, and Steven Patala, Director of Sales, from Nadapayments about how dental practices can reduce processing costs without upsetting patients. They break down compliance myths, explain patient-friendly payment scripting, and share how simplifying collections can unlock serious cash flow....
Jun 05, 2025•34 min
Ever wonder if the challenges you’re facing will disappear once you grow your practice? In this episode, Emmet sits down with J.W. from SupportDDS to talk about why the problems don’t vanish—they multiply. They swap stories from the Destination DSO event, share real conversations between owners with 18 and 1600 locations, and get honest about leadership struggles, crucial conversations, and the hidden roadblocks that can stall your growth. If you’re wearing too many hats or feel like your team d...
May 29, 2025•28 min
What happens when your second practice tanks and you're the only one holding it all together? In this episode, Dr. Alex Reznikov, Founder & Owner of Dental Group of Chicago, shares the raw truth about what nearly broke his growing dental group—and how he rebuilt it with the right people, systems, and mindset. From trusting too easily to learning the value of clear financials and leadership, Alex walks us through the real challenges dental entrepreneurs face when scaling. You’ll hear what it ...
May 22, 2025•36 min
Are missed calls quietly draining your practice’s growth? In this episode, Jake Puhl sits down with Garrett Robins, Sales Director at Nexa, to talk about what really happens when phones go unanswered. Garrett shares real stories from dental practices—busy teams, missed opportunities, and patients slipping away. You’ll hear how practices are keeping phones covered after hours, booking appointments in real time, and giving their teams the support they need. If your front desk is stretched and you’...
May 15, 2025•31 min
Ever wondered what really happens behind closed doors in dental practice sales and private equity deals? In this episode, Emmet Scott sits down with Eric Scalzo and David Marks, Partners at Holland & Knight, to uncover the evolving world of dental M&A. They break down what buyers are really looking for, why compliance and culture go hand-in-hand, and how to build a business others actually want to buy. If you’re thinking about scaling, selling, or simply leading smarter—this one’s for yo...
May 08, 2025•46 min
What if the biggest growth opportunity in your practice was the 50% of patients no one else is talking to? In this episode, we sit down with Clay Griffith, Head of Marketing and Growth for Advanced Dentistry, and Leah Zipperstein, Head of Growth and Strategy at Vesper Institute, to unpack how fear-based patient behavior is actually a powerful opportunity for dentists ready to lead differently. You’ll hear real strategies for tackling IV sedation, improving patient acceptance, and transforming fe...
May 01, 2025•46 min
Ever wonder why everyone seems to be making money except the dentist? In this episode, Emmet sits down with Dr. Vajahat Yar Khan, DEO Elite Member and CEO of DentTracks & USA Dental Solutions, to unpack how he scaled from 3 to 11 practices by solving one of the biggest headaches in dentistry: revenue cycle management. They dive into insurance verification, collections, outsourcing, and how tech can actually make your life easier—not harder. Feeling stuck or underpaid? This one’s for you. 🎯 ...
Apr 17, 2025•43 min
Feeling frustrated that your Google Business Profile still isn’t ranking— even after optimizing everything? In this episode, Emmet sits down with James Kuck, SEO Lead at HIP Creative, to unpack what’s really working in local SEO for dental practices. They dive into Google Business Profile hacks, the power of proximity, how reviews impact your rankings, and why answering the phone might be your best marketing move. If you're ready to turn clicks into new patients and optimize every lead, this one...
Apr 10, 2025•37 min
What if the key to associate retention isn’t equity—but leadership? In this episode, Dr. Samson Liu, Founder of SOHDental, shares how he scaled to 40+ locations by focusing on people-first leadership, trust-building, and operational clarity. He breaks down his method for mentoring associates, tightening schedules without burnout, and boosting case acceptance through a simple mindset shift. You’ll hear tactical gems on culture, accountability, and how to spot—and fix—what’s quietly draining your ...
Mar 27, 2025•1 hr 9 min
What happens when a founder realizes their best role isn’t as CEO? In this episode, we break down a major transition at the DEO—Jake Puhl moves into a Chief Growth Officer role while Emmet Scott steps in as CEO. But this isn’t just about titles. It’s about recognizing where you thrive, aligning your role with your strengths, and making bold moves for business growth. Jake and Emmet dive deep into how being an owner gives you the freedom to decide where you belong in the company and what’s best f...
Mar 10, 2025•28 min
Are you losing patients before they even walk through your door? Even with a great front desk team, calls go unanswered, details get missed, and new patients move on. In this episode of DEO’s Growth Secrets , Jake Puhl talks with Abdul Jamjoom, CEO & Co-Founder of Arini AI, about a simple solution: an AI phone assistant that answers every call, collects complete patient information, and books appointments without adding to your staff’s workload. If you want to fill your schedule and improve ...
Feb 27, 2025•25 min
Are you overpaying for dental sensors and getting stuck in a cycle of costly repairs? In this episode, we sit down with Aaron DeCorte, VP of Sales & Marketing at JAZZ Imaging, to uncover why traditional sensor purchasing is outdated—and what smarter, cost-saving alternatives exist. We dive into the frustrations of managing equipment across multiple locations, the hidden costs of warranties, and how a subscription model is changing the game. If you’re looking for a hassle-free way to keep you...
Feb 13, 2025•21 min
Are outdated insurance verification processes draining your time and profitability? In this episode, Vivek Kinra, CEO of Verrific, shares how his wife’s experience as a dentist inspired him to tackle the inefficiencies plaguing dental practices. From endless phone calls to denied claims, Vivek breaks down the challenges teams face and how Verrific simplifies verification to save time and increase collections. With relatable stories and practical insights, Vivek reveals how smarter workflows can ...
Jan 09, 2025•42 min
What’s the secret to making your dental practice thrive without wasting money on ineffective marketing? In this episode, we sit down with Luke Infinger, CEO & Co-Founder of HIP Creative, to uncover the strategies behind transforming your practice’s systems into a patient-generating powerhouse. From mastering front desk training to tracking ROI with precision, Luke shares how HIP Creative’s unique, holistic approach goes beyond ads to help practices integrate into their communities and build ...
Dec 26, 2024•24 min
Do you feel stuck managing endless admin tasks instead of focusing on growing your dental practice? Join Jake Puhl and Steijn Pelle, CEO & Co-Founder of Lassie, as they uncover how technology is reshaping the dental industry. In this episode, you’ll hear how Steijn’s journey—from Silicon Valley to sitting in a dental office—sparked the creation of tools that cut admin time from 200 hours a month to just 2. Learn how automation, AI, and smarter systems can help you reclaim your time, refocus ...
Dec 19, 2024•57 min
Are you ready to transform how you diagnose, communicate, and grow your dental practice? In this episode, we dive into the groundbreaking ways AI is reshaping dentistry with Florian Hillen, the CEO of VideaHealth. Learn how AI-powered tools help dentists improve patient trust, streamline diagnosis, and boost treatment acceptance rates. We discuss real-world applications like showing patients disease progression in vivid detail and bridging the gap in underdiagnosed issues like periodontal diseas...
Dec 13, 2024•21 min
Ever wondered where your marketing dollars really go—and how to make them work harder for you? In this episode, Jake Puhl sits down with Neil Zemba, founder of Rise DDS, to uncover the secrets of marketing attribution and its game-changing impact on dental practices. They dive into the challenges of tracking ROI, the power of connecting marketing systems to patient management software, and why understanding data is the key to doubling your new patient numbers. If you’re ready to take control of ...
Dec 06, 2024•30 min
How will the 2025 M&A landscape shape your dental practice’s future? In this episode, Chip Fichtner, Principal at Large Practice Sales, explores the opportunities invisible DSO partnerships create for growth-minded dentists, from scaling strategies to achieving record valuations. He also breaks down what the 2024 election results mean for dental M&A and how legislative changes could impact consolidation trends. You’ll learn how to make your practice more attractive to investors, the late...
Nov 21, 2024•25 min
Are you running your multi-million-dollar practice with outdated systems? In this episode, Jake Puhl sits down with April Lowry, General Manager of Ora Dental, to dive into the game-changing potential of streamlined practice management. Discover how Ora’s all-in-one platform is tackling hidden inefficiencies, unifying everything from scheduling and claims processing to AI-powered imaging—all designed to save you time, reduce costs, and improve patient experience. If you're ready to make technolo...
Nov 15, 2024•25 min
Is AI the future of dental leadership—or just another tool? In this episode of our CEO Series, we sit down with Amol Nirgudkar, a tech innovator & CEO at Patient Prism, to explore his unique perspective on AI’s role in transforming dental practices and the world beyond. He shares insights into how AI can identify hidden challenges yet emphasizes that true growth still relies on human connection and a leadership mindset. This conversation offers a thought-provoking look at how tech and humani...
Oct 31, 2024•25 min
Are you losing 9 out of 10 uninsured patients and not sure why? In this episode, Jake Puhl, CEO of the DEO, talks with Paul Lowry, CEO & Co-Founder of Dental Menu, about a membership continuity plan that’s helping practices solve retention problems and boost profitability. They reveal shocking stats on patient retention and explain how a true membership continuity plan can keep patients coming back. You’ll learn the difference between discount plans and real membership programs, plus long-te...
Oct 24, 2024•27 min
Jake Puhl, CEO of the Dentist Entrepreneur Organization, hosts Gregor Connell, Director of Clinical Education, and Brian Curley, Director of Strategic Markets at VOCO America. They dive into the critical balance of cost and quality in dental supplies, exploring why "cheap" isn't always best. Greg shares insights from his 35 years in the field, offering clinical solutions to common dental challenges, while Brian discusses how VOCO’s innovative materials help practices save money without sacrifici...
Oct 09, 2024•25 min
In this episode, Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Kevin Gladstone, Director of Sales at OrthoFi, and Jay Hogan, Vice President and Co-Founder of PerfectFitOrtho. They discuss a powerful partnership aimed at helping dental practices offer more orthodontic care, streamline treatment plans, and simplify payment processes for patients. Kevin and Jay share how combining flexible financing with efficient workflows can boost case acceptance and profitability. If you're a d...
Oct 03, 2024•26 min
Jake Puhl, CEO of the Dentist Entrepreneur Organization, hosts Jamie Viramontes, Founder and CEO of Konnect. Jamie shares insights from his 25-year career in human resources, discussing how to attract and retain top talent in the dental industry. They explore the current labor challenges, such as managing generational gaps and creating engaging workplace cultures. Jamie emphasizes the importance of connecting with employees and developing career paths to improve retention. He also discusses the ...
Sep 26, 2024•26 min
In this episode, Jake Puhl, CEO of the Dentist Entrepreneur Organization, hosts J.W. Oliver, Managing Partner of Support DDS, for the second installment of the CEO series. They discuss leadership, delegation, and scaling a business globally. J.W. shares his journey from running a small dental equipment company to leading a team of 1,200 across multiple countries. He emphasizes the importance of empowering others, focusing on high-impact tasks, and having a coach. Tune in for practical insights o...
Sep 19, 2024•25 min
In this first episode of the CEO Series , Jake Puhl sits down with Brannon Moncrief, CEO & Principal at McLerran & Associates, to kick off a new lineup of powerful conversations with industry leaders. Each episode will dive into the entrepreneurial journeys of CEOs, uncovering how they navigate challenges and scale their businesses. In this episode, Brannon discusses his path from dental finance to M&A, growing McLerran & Associates, and leading over 1,500 dental practice transac...
Sep 12, 2024•28 min
