#hybridwork #remotework #futureofwork In this insightful CXOTalk interview, Mark Custodio, Director of Enterprise Sales at Verizon, unpacks the key trends, challenges, and solutions shaping the future of remote and hybrid work. Drawing from extensive on-the-ground experience, Custodio offers practical guidance on using technology to enable seamless collaboration, connectivity, security, and exceptional employee experiences across distributed teams. Tune in to hear Custodio's perspectives on: ► T...
Jul 19, 2023•29 min
#storytelling #communication #writing #empathy In Episode #794 of CXOTalk, we explore storytelling in business with Josh Bernoff, a seasoned ghostwriter, industry analyst, and business strategist. Josh explains how stories can drive business success, and how empathy can transform intellectual ideas into emotionally resonant narratives. This episode presents the challenges technology leaders face in storytelling, the significance of a robust product story, and the universal appeal of visual story...
Jul 07, 2023•43 min
#dataanalytics #datascience #ai Episode #793 of CXOTalk features a conversation on data management and Artificial Intelligence (AI) with esteemed guests, Dr. Inderpal Bhandari and Dr. Anthony Scriffignano. Dr. Inderpal Bhandari holds the position of Global Chief Data Officer at IBM. In his role, he is instrumental in optimizing data utilization within the organization, focusing on integrating AI technologies to align data strategy with business objectives. Dr. Anthony Scriffignano, former Chief ...
Jul 06, 2023•43 min
#businesstransformation #digitaltransformation #innovation Business leader, Atif Rafiq, author of 'Decision Sprint,' and former President of MGM Resorts International explores business transformation on CXOTalk episode 790. Atif explains how to manage business transformation and innovation in the face of uncertainty. The book emphasizes the importance of "upstream work" - a structured initial phase that addresses unknowns in innovation projects - and outlines a three-step approach comprising Exp...
Jun 16, 2023•44 min
#ecommerce #algolia #ecommercebusiness #ecommercewebsite In episode 792 of CXOTalk, we explore AI-powered search and discovery in ecommerce with Sean Mullaney, Chief Technology Officer, of Algolia. Mullaney explains how AI and machine learning can improve customer lifetime value by enabling greater personalization in ecommerce. We also discuss vector search technology and the impact on customer experience. This in-depth discussion presents practical advice from Algolia, the second largest search...
Jun 12, 2023•28 min
#hr #cio #employeeexperience In episode 791 of CXOTalk, we explore the intersection of Information Technology (IT) and Human Resources (HR) to improve employee experience, with John Hill, the Senior Vice President for Digital and Information Technology at Suncor Energy. John explains how HR and IT can work together to create a positive work environment, provide employees with opportunities for growth and development, and use technology to improve communication and collaboration. He also discusse...
Jun 08, 2023•23 min
#cio #customerexperience #cxostrategy On CXOTalk episode 790, we explore the impact of CIO strategy and its transformative impact on customer experiences. Listen to this thought-provoking conversation with Michael Ruttledge, the Chief Information Officer of Citizens Financial Group, as we discuss how IT can help create exceptional customer journeys, foster innovation, and drive sustainable growth. The topics for this episode include: ► Understanding the CIO role in enhancing customer experience ...
Jun 01, 2023•44 min
#marketingstrategy #dataanalytics On CXOTalk episode 787, we explore quantitative marketing strategy with Professor Oded Netzer of the Columbia University business school and Amy Jaick, the institution's Chief Marketing Officer. The conversation covers leveraging data and analytics, the power of personalization, ROI evaluation, the role of A/B testing, and the emergence of quantitative intuition in decision-making: ► What is quantitative marketing? ► Importance of data and analytics in understan...
May 29, 2023•42 min
#dataanalytics #financialservices #goldmansachs In this episode of CXOTalk, we host Neema Raphael, the Chief Data Officer at investment bank Goldman Sachs, who explores the importance of data strategy in the financial services industry. Raphael explains Goldman Sachs' three-pronged approach to managing data: through platform development, content curation, and governance and quality control. The conversation includes a discussion on the challenges and opportunities that come with handling complex...
May 18, 2023•42 min
#otsecurity #paloaltonetworks #zerotrust In this informative episode of CXOTalk, Anand Oswal of Palo Alto Networks explains how to manage security for operational technology (OT). He discusses security related to interconnected devices, critical infrastructure, manufacturing, medical environments and more. Oswal provides a clear overview of the challenges involved in securing OT systems, emphasizing the importance of visibility, segmentation, machine learning, and simplifying operations with leg...
May 17, 2023•18 min
#dataanalytics #analytics Watch this important CXOTalk episode for a discussion on data and analytics strategy with Bruno Aziza, Head of Data and Analytics at Google Cloud. Bruno shares insights on the convergence of data and workloads, data products, building trust through governance, and activating real-time data for success in the era of digital transformation. Here is more detail on the topics discussed in this episode: ► Convergence of data and workloads ► Importance of governance to build ...
May 02, 2023•43 min
#digitaltransformation #vmware Discover valuable insights on managing large-scale transformation in this CXOTalk episode featuring Mike Hayes, Chief Operating Officer of VMware. In this conversation, Mike explains how the software giant is navigating change and transformation and pivoting towards a SaaS future. He reveals how VMware is breaking down silos, redesigning processes, and aligning goals to create a unified organization capable of thriving in the multi-cloud era. The conversation inclu...
May 01, 2023•24 min
#generativeai #dataanalytics Explore the fascinating evolution of Generative AI from IBM Watson to OpenAI's amazing ChatGPT. Join this exclusive CXOTalk episode as we delve into the groundbreaking advancements and applications in AI and natural language processing. Our guest is Sol Rashidi, who returns to CXOTalk by popular demand. The conversation includes these topics: ► Understanding the Chief Analytics Officer role ► Evolution of AI: From IBM Watson to today ► Unique aspects of ChatGPT and d...
Apr 26, 2023•40 min
#ai #generativeai #drugdiscovery #pharma In this episode of CXOTalk, we have the pleasure of speaking with Dr. Alex Zhavoronkov, the founder and CEO of Insilico Medicine. Insilico Medicine uses artificial intelligence to enhance drug discovery. By combining generative adversarial networks (GANs), reinforcement learning, and other AI techniques, Insilico streamlines the design, synthesis, and testing of new molecules. Their approach has garnered attention, raising $400 million in funding so far. ...
Apr 12, 2023•51 min
#cybersecurity #ai CXOTalk host Michael Krigsman interviews Michal Pechoucek, CTO of Gen and AI researcher, on the impact of AI on cybersecurity. In this insightful discussion, the two participants explore the evolving relationship between AI and cybersecurity. The conversation covers a range of topics, from AI and machine learning (ML) tools in cyber defense and penetration testing to A/B testing in cyber attacks. The conversation also covers the challenges of AI and cybersecurity research and ...
Mar 20, 2023•46 min
#nfl #dataanalytics The NFL's Chief Data and Analytics Officer explains how the National Football League uses data and analytics to gain a competitive edge on and off the field. Learn about the key metrics the league tracks, how the data informs player evaluations and team strategy, and how the NFL is using technology to enhance the fan experience. Our guest co-host for this episode is QuHarrison Terry, Head of Growth Marketing at Mark Cuban Companies. The conversation covers these topics: ► NFL...
Mar 14, 2023•45 min
#ai #chatgpt #generativeai In this episode of CXOTalk, the Chief Technology Officer of EY, who is Nicola Marini Bianzino, explains why generative AI is an arms race. We explore the defining characteristics of ChatGPT and similar tools, and the ethical and legal responsibilities of generative AI. Discover how generative AI will impact the future of work in the enterprise and the importance of ethical AI guidelines for technology developers. The conversation includes these topics: ► Generative AI ...
Feb 28, 2023•44 min
#ai #aifailure Join us on CXOTalk episode 778 as we delve into the complexities of AI failure with our guest, Iavor Bojinov, Assistant Professor at Harvard Business School, and QuHarrison Terry, Head of Growth Marketing at Mark Cuban Companies. In this episode, we explore the various types of AI failures that can occur, the causes behind them, and how they differ from traditional technology and IT projects. Our experts also address the implications of these differences and distinguish between te...
Feb 20, 2023•45 min
On CXOTalk episode 777, we speak with Kurt John, the Chief Security Officer of Expedia Group, who discussed managing and leading cybersecurity in 2023. From building a decision support structure to explaining the value of security to boards of directors, this interview takes a deep dive into the life of a modern Chief Security Officer. We are joined by guest co-host, QuHarrison Terry, the Chief Growth Officer at Mark Cuban Companies. Don't miss this opportunity to gain valuable insights into the...
Feb 16, 2023•43 min
#cybersecurity #ciso #ai #aisecurity In this exclusive interview, NVIDIA's Chief Security Officer, David Reber, discusses the complexity of the company's product line and its impact on security. He explains why NVIDIA’s complex hardware and software product line demands a diverse portfolio of security solutions. Reber highlights the role of AI and machine learning in security and data protection, and explains how AI changes cybersecurity. Reber presents an ecosystem view of security, where knowl...
Feb 08, 2023•42 min
As a CIO, understanding the cloud ecosystem is essential for leveraging cloud computing for digital transformation, agility, and innovation. To understand why the ecosystem is so important for any move to the cloud, we spoke with the head of Strategic Ecosystem & Industry Solutions at VMware, Zia Yusuf. During the conversation, Zia explains the cloud ecosystem, why it's a challenging issue for many CIOs, and offers advice for migration planning and investing in the cloud. The discussion cove...
Feb 06, 2023•23 min
#creatoreconomy #aitools Artificial intelligence is rapidly changing the way creators and entrepreneurs build and monetize their businesses. From content creation to e-commerce, AI tools are making it easier and faster for creators to produce high-quality content and build a following. Our guest is AI expert Riley Brown, who has quickly established himself as a leading voice in the creator economy. Riley has used his deep understanding of AI tools to grow his TikTok channel at an unprecedented r...
Jan 27, 2023•36 min
#cio #digitaltransformation Technology investment strategy and innovation planning are particularly challenging during this period of economic change. In this interview, the Global CIO and CTO of the Solutions & Services Group of Lenovo, Arthur Hu, shares strategies for successful technology investment planning in 2023. He will discuss how he aligns technology investments with business goals, evaluates potential investments, and navigates the ever-changing business landscape. As a CIO and CT...
Jan 19, 2023•43 min
#digitaltransformation #socialmediatips In this episode of CXOTalk the Chief Digital Evangelist of Salesforce, Vala Afshar, explains digital transformation strategy, trends, and advice for 2023. He also shares special advice for business leaders to be successful on social media, a topic Vala knows well since he has almost one million followers. What are the secrets that make digital transformation initiatives succeed or fail? And how can we overcome the obstacles and challenges? Keep reading to ...
Dec 10, 2022•38 min
#employeeexperience #futureofwork #workday Employee experience describes all the touch points and interactions that employees have with their organization and work environment. Although it includes the direct benefits employees receive, such as salary and health insurance, less tangible factors like the quality of relationships with coworkers and supervisors, are equally important. But how can companies create an intentional employee experience, which is genuinely part of the future of work? We ...
Dec 08, 2022•17 min
#digitaltransformation #softwaredeveloper Modern software development and engineering excellence requires more than just technical skills. True excellence is built on a foundation of values, principles, and processes that all support the organization's business strategy and goals. For a review of practical steps to create engineering excellence in software development, we spoke with Dan Drasin, Chief Development Officer of the payment processing company Shift4. The discussion includes these topi...
Dec 07, 2022•19 min
#diversity #inclusion #womenintech According to the Harvard Business Review, diverse teams drive innovation and organizational intelligence. Many business leaders now realize that diverse teams can bring expertise and a range of viewpoints, to help their organizations better solve challenges, drive innovation, and attract and retain talent. In this episode of CXOTalk, two prominent business leaders discuss challenges and solutions to attracting, supporting, and maintaining a diverse and talented...
Nov 29, 2022•46 min
#digitaltransformation #businesstransformation #enterpriseai On this episode of CXOTalk, Dr. Karim R. Lakhani from the Harvard Business School explains how established organizations can develop the enterprise AI, digital transformation strategy, and leadership capabilities needed to transform and compete in a cloud-based world. Dr. Lakhani is the co-founder and chair of the Digital, Data & Design (D^3) Institute at Harvard, founder and co-director of the Laboratory for Innovation Science at ...
Nov 24, 2022•46 min
#digitaltransformation #predictivemaintenance #dataanalytics Otis Elevator is a global leader in the elevator industry, with products that move two billion people every day. With this kind of reach and impact, it's no surprise that OTIS is committed to digital transformation, and they're achieving success by combining IoT technology and data analytics with their existing business practices. Otis has integrated edge computing technology to collect elevator performance data and improve their busin...
Nov 17, 2022•42 min
#cio #cloudcomputing #digitaltransformation This episode of CXOTalk explores business transformation from the perspective of Seagate's Chief Information Officer, Ravi Naik. He has a unique perspective on cloud technology because he is also Executive Vice President of the company's multicloud product offering. The conversation includes these topics: ● On the CIO and IT strategy at Seagate ● What is multi-cloud? ● Why is multicloud important to enterprise cloud adoption? ● On cloud vendor lock-in ...
Nov 17, 2022•40 min
