Started in 2021 in memory of the late Arne Sorenson, the Marriott-Sorenson Center for Hospitality Leadership at Howard University is a leading hospitality program aimed at helping develop future hospitality leaders. Ashli Johnson, M.S., CHT, CGSP Johnson, Executive Director, joins us to talk about the program, how it's developed over the last two years, and what the future holds....
Mar 28, 2023•36 min•Season 5Ep. 628
Larry Cuculic joins the show for the first time since he was appointed President/CEO of Best Western Hotels. We will hear about how his first his first 16 months have gone, what he looks to accomplish in the short and long term, and what it's like to fill the iconic shoes of David Kong.
Mar 16, 2023•58 min•Season 5Ep. 626
Wer'e looking back to look forward and taking a deep dive into the NY hotel industry going back to the 1980s and how the hotels and liquor businesses have matured and changes with David Silverman & Joe Cozza.
Mar 15, 2023•56 min•Season 5Ep. 626
Travel Expert Lisa Waitley joins the show to talk about the digital nomad trend and how it's evolving with the expansion of remote work capabilities. With Gen Z making up a large portion of this young workforce, what's important to them when traveling and how can hotels tap into that market.
Mar 14, 2023•1 hr•Season 5Ep. 625
Daniel Lesser from LW Hospitality Advisors discusses the state of the hotel real estate market. He's a decades long insider with expertise in Appraisals & Valuations, Asset Management, Predictive Analytics, and more.
Mar 09, 2023•46 min•Season 5Ep. 624
Scott Dalecio is President & CEO of KSL Resorts, a company which invests in and manages world-class resorts, hotels and clubs. He shares strategic insights into the resorts business and this category is so successful for the company.
Mar 08, 2023•48 min•Season 5Ep. 623
Glenn and Anthony discuss the latest news and trends in the hotel business. They discuss Forbes' 5-Star Award event, how younger folks can speed up their careers, the importance on how others can further your career, and much more. Plus, a preview of Anthony's new book.
Mar 07, 2023•43 min•Season 5Ep. 622
Glenn is in Calidornia attending the California Lodging Investment Conference. Last night he recorded this show with Bruce Ford of Lodging Econometrics to discuss an analayze the hotel construction pipeline.
Mar 03, 2023•31 min•Season 5Ep. 621
Cashless payments and contactless tipping options are the way of the future. Joining us today is Robert Petteruti, Co-Founder of eTip, and Jakub Petri, Sr. Director of Global Visa Direct Development, to discuss what we can expect for the future of cashless tipping solutions and the positive impact it has on the hospitality industry. eTip, a robust and customizable digital tipping solution, recently announced its collaboration with Visa, the world leader in digital payments. Through their work to...
Feb 28, 2023•40 min•Season 5Ep. 620
Alan Young joins the show to talk about how ChatGPT is impacting the hospitality industry and what the future influence it holds. In what ways will this tech, and eventually others like it, help the industry and in what ways can it hurt it?
Feb 23, 2023•52 min•Season 5Ep. 619
What does it take to get to the top of the Air Force? Resiliency, leadership, self-discipline, fitness, amongst other traits. Chief Master Sergeant Joseph Bogdan joins the show to talk about how he has developed all these to achieve his rank and how he helps grow them in others.
Feb 23, 2023•1 hr 13 min•Season 5Ep. 618
Chairman of Omni Hotels & Resorts Peter Strebel discusses how design creates an atmosphere that translates into the guest experience, the expansion of the brand and how its hotels are moving from the upper upscale sector into the luxury segment. Plus, how people have rediscovered golf!
Feb 21, 2023•52 min•Season 5Ep. 617
Glamping, RV Parks, Treehouse Hotels, Airstreams and more is the next big opportunity zone for developers. Horwath HTL's Todd Wynne-Parry reveals shares the why and hows as we explore how this segment is working and where it's headed.
Feb 16, 2023•50 min•Season 5Ep. 616
Peter Ricci is the Clinical Associate Professor and Director, Hospitality & Tourism Management Program at FAU. He shares the reality of attracting new students to hospitality and what to do once we find them.
Feb 15, 2023•37 min•Season 5Ep. 615
Hanna Stotland helps kids who've experienced trauma, drug abuse and other complex situations get into college. A former high school dropout, she tells the exhilarating story of how she got her life back and how she graduated from Harvard Law. Now she helps those who'd typically get rejected, get accepted to the college of their choice.
Feb 09, 2023•51 min•Season 4Ep. 614
T5 Strategies-Building the future of Business Strategies' Sean Worker is back with insights on all things Europe from revenue management to a post covid landscape and more such as what hotel Asset Managers are thinking.
Feb 07, 2023•43 min•Season 5Ep. 613
We know, sounds riveting. Glenn and Anthony had a no show guest so they just riff.
Feb 02, 2023•42 min•Season 5Ep. 612
Stephen Harrington, Chief Supply Chain Officer for Delaware North, shares how he ensures their more than 300 venues, airports, restaurants and hotels stores operate efficiently and effectively.
Jan 31, 2023•48 min•Season 4Ep. 611
Uncertainty or not? We dive deep into the hotel business financial and investment outlook based on what we heard and learned at ALIS along with expert Michael Shindler of Four Corners Advisors. Thanks to our sponsor Aavgo, please visit https://pro.aavgo.com/novacancy
Jan 26, 2023•1 hr 3 min•Season 5Ep. 610
We're headed to the Americas Lodging Investment Summit so we're giving you a preview show. Glenn and Craig Sullivan discuss how they see the state of the hotel business as it pertains to ALIS. Sorry this didn't post Monday as planned.
Jan 26, 2023•34 min•Season 5Ep. 609
Fabian Bartnick of Infinito Revenue Management Solutions and PerfectCheck, discusses how hotel F&B is missing out on optimization and how that issue can be solved. Plus, lots more!!
Jan 19, 2023•54 min•Season 5Ep. 608
Today we go behind the scenes and get a site tour of the Ritz Carlton New York, Nomad and chat with GM Bastian Germer.
Jan 19, 2023•1 hr 7 min•Season 5Ep. 607
Erica Lipscomb is the SVP Revenue Strategy at Crescent Hotels & Resorts where we discuss retention in the workplace, revenue growth in group & negotiated biz, potential industry uncertainty and a focus on rate efficiency.
Jan 17, 2023•1 hr 1 min•Season 5Ep. 606
The Darwin Hotel is a new Atlanta based hotel that has some unique and exclusive rooms and suites. Shyam Patel owns the hotel and he joins us along with Alfonce McKinney, GM of the property, to talk about the development of some of their unique rooms and how they are positioning the property in the up and coming city. Thanks to our sponsor Aavgo, please visit https://pro.aavgo.com/novacancy
Jan 12, 2023•56 min•Season 5Ep. 605
HRS SVP of Hotel Supplier Relations Lukasz Dabrowski joins the show to talk about how the variety of uncertain economic indicators (inflation / energy costs / potential for recession) are re-shaping dialogue around dynamic pricing vs fixed rates. We will also dive into how those same economic factors – as well as more automation and technology – are influencing the size and scope of corporate RFPs and how and why corporations are consolidating their catalogue of preferred hotel suppliers in the ...
Jan 11, 2023•42 min•Season 5Ep. 604
Alex Mai, Head of Development, Latin America & Caribbean, for Choice Hotels Int'l, joins us to talk about the outlook for 2023, especially with the recent acquisition of Radisson Hotels Americas.
Jan 05, 2023•51 min•Season 4Ep. 603
Glenn and Anthony recap their holiday season and talk about their focus and goals for 2023.
Jan 04, 2023•56 min•Season 4Ep. 602
Gareth Fraser from BirchStreet Systems discusses the essential nature of hospitality automation. Operational costs are rising while the ability to charge higher room rates is ebbing making new strategies key to success in 2023. We discuss how hoteliers are leveraging automation to lower costs to create increased bottom line profitability. Thanks to our sponsor Aavgo, please visit https://pro.aavgo.com/novacancy
Jan 03, 2023•54 min•Season 5Ep. 601
From 6.16.22 Marriott has been in the vacation home rental space for quite some time. Jennifer Hsieh, VP, Homes & Villas by Marriott International discusses why combining Marriott’s best in class service and rewards program with home rentals is moving the company forward. Visit our sponsor www.aavgo.com to learn more about their virtual check in kiosks. Subscribe to our newsletter by texting ‘hotel’ to 66866. Visit NoVacancyNews.com Subscribe on iTunes, Google Play, Stitcher...
Dec 30, 2022•1 hr 1 min
From 4.20.22 Today we get into the anatomy of a deal. Chris Green is back to share the news of Chesapeake Hospitality being acquired by Remington Hotels. Remington CEO Sloan Dean joins to share his side of the experience and educate the audience how mergers like this work from a financial and cultural perspective. Visit our sponsor www.aavgo.com to learn more about their virtual check in kiosks. Subscribe to our newsletter by texting ‘hotel’ to 66866. Visit NoVacancyNews.com Subscribe on iTunes,...
Dec 29, 2022•58 min
