There’s a saying that goes, “Behind every good pharmacist is a good technician.” Meredy Ayers begs to differ: pharmacy techs are beside the pharmacist, standing side by side to provide quality patient care. Technicians are indispensable and she is a shining example of this through her work as Administrative Coordinator for Bremo Pharmacy. In this episode, she and host Will Tuft discuss all things pharmacy techs, the work they do, and their ever-growing role in the episode. Tune in to learn how t...
Jun 21, 2023•57 min•Season 1Ep. 47
Pharmacy ownership is a tough journey, especially when you’re from another state. But for Jackson Justus, it’s all in a day’s work. Owner of the Iowa-based Owl Pharmacy, he tells himself, “I’m gonna have a good day at work today” as he begins the day. Through the power of optimism, kindness, and chicken salad, the Kentucky native’s team has become a tight-knit “Justus League'' of healthcare excellence. In this episode, we discuss all things ownership, the growth of AI in pharmacy, and how stilln...
Jun 14, 2023•48 min•Season 3Ep. 96
It’s the most wonderful time of year at PioneerRx. With Catalyst Connect 2023 beginning this week, get in the Catalyst Connect spirit by watching this year’s speakers dish out priceless industry knowledge. Whether you’re attending this year or want to know what the fuss is all about, you don’t want to miss these nuggets of wisdom in this week’s episode of Catalyst Rewind. Featured Guests include: Adam Robinson, Owner of Save-Rite Drugs - BTS EP 36 Micah Lansford, Managing Pharmacist at Roden-Smi...
Jun 07, 2023•54 min•Season 1Ep. 8
Debbie Weitzman’s career has been anything but ordinary. She’s held positions at top companies like JP Morgan, Johnson & Johnson, and now, Cardinal Health — but instead of working in the concrete jungle, she was soaking up the sand and surf of Puerto Rico. Debbie spent over 10 years working for Cardinal’s Puerto Rico division, and in that time, she picked up some valuable lessons in business and life alike. Debbie joins us to talk about her travels, how pharmacy differs worldwide, and what c...
May 31, 2023•38 min•Season 3Ep. 95
Pharmacy work is an ongoing endeavor. Pharmacy ownership takes that to a whole other level. Owning your own pharmacy is a time-consuming but extremely worthwhile journey. Whether you’re dipping your toes into pharmacy ownership or need to freshen up your small business, tune into this week’s episode of Catalyst Rewind to get must-have advice from some of the best and brightest pharmacy minds. Featured guests include: Jay Phipps, CEO of Phipps Pharmacy - BTS EP 30 Adam Robinson, Owner of Save-Ri...
May 24, 2023•46 min•Season 1Ep. 7
The road to ownership is a long one, but the journey is always the reward. Theresa Tolle knows full well the changing world of ownership. Theresa is the Owner of Bay Street Pharmacy in Florida and CPESN Florida Lead Luminary, where she is at the forefront of making sure independent pharmacists are getting their fair share. In this week’s episode, she gives tips and advice on how to make sense of pharmacy ownership, what enhanced services your pharmacy should implement, and how to expand your rev...
May 17, 2023•53 min•Season 1Ep. 46
Drug pricing has been a long-standing issue for independent pharmacies, but the tables are starting to turn. Thanks to organizations like IPC, the industry’s largest GPO, independents can finally get a fair deal. In this episode, we meet with IPC executives Marc Essena and Darren Thieding to talk all things drug pricing. We discuss how rebates can be as bad as DIR fees, how making a plan is harder than executing it, and how IPC is helping shape the future of independent pharmacies. Tune in to le...
May 10, 2023•53 min•Season 3Ep. 94
If independent pharmacy was a movie, technicians would have been behind the scenes — but now, thanks to techs like Danielle Pierce, they’re getting their time in the spotlight. Danielle, a CPhT and Director of Pharmacy Operations at Equitas Health, is all about advancing techs and helping their skills shine. Danielle joins Will this week to talk about the transformative power of pharmacy technicians, how Equitas Health advances techs, and how you can follow their lead to help your techs do the s...
May 03, 2023•50 min•Season 1Ep. 45
There’s nothing quite as rewarding as shaping the next generation of pharmacists. For Megan Smith, it’s all accomplished through precepting. Megan is an Assistant Professor of Pharmacy Practice at the UAMS College of Pharmacy, and most recently, NCPA’s 2022 Preceptor of the Year. In her double-duty role, Megan teaches students valuable clinical skills and trains pharmacists on how they can use precepting to not only influence students but also improve their own practices. In this week’s episode,...
Apr 26, 2023•1 hr 1 min•Season 1Ep. 44
What do football and pharmacy have in common? They both require strategy, skill, and plenty of sweating to succeed — and no one knows this better than David Bailey. David has been in pharmacy for nearly 40 years, but before that, he had an impressive stint in collegiate football and coaching. David joins us this week to talk about the ins and outs of his career, including his most recent role in compliance services at Advasur; the valuable lessons he’s learned on and off the field; and how he se...
Apr 19, 2023•43 min•Season 3Ep. 93
Dr. Kathy Campbell has made it her mission to improve patient health and wellness, and now, she’s using new technology to do it. InBody is a body composition analysis tool that gives providers like Kathy the measurements they need to better understand patients’ health — from percent body fat to skeletal muscle mass to BMR and more. Dr. Kathy and InBody’s own Bradley Davie, Jr. join us this week to discuss how InBody is being used in independent pharmacies to change patient care. Tune in to learn...
Apr 12, 2023•1 hr 4 min•Season 1Ep. 43
Parker Baro is all about taking techs to the next level. As the Senior Pharmacy Technician at Orlando Pharmacy, Parker isn’t just responsible for counting pills or calling patients. He designs vaccine programs, participates in medical billing, and spreads public health information in and out of the pharmacy. In the process, he shows just what techs are capable of. Whether you’re a tech yourself or a full-time pharmacy owner, Parker offers helpful advice and proves how you can use the tech effect...
Apr 05, 2023•51 min•Season 3Ep. 92
As Lisa Faast says, being average won’t keep you in business. Instead, you have to be forward-thinking, boundary-pushing, and unafraid to step out of your comfort zone. In other words, you have to be a pharmacy powerhouse. Lisa, CEO of DiversifyRx, can help you get there. Lisa joins us this week to discuss the long-term strategies and simple “quick wins” she’s used to turn countless pharmacies around. Tune in to get advice, implementations, and plenty of inspiration to create the pharmacy you’ve...
Mar 29, 2023•54 min•Season 3Ep. 91
Our friends at NCPA recently launched a new video series, “Show Me,” all about practice transformation. The first season, called “The Vaccine Episodes,” helps five pharmacists get their immunization program off the ground, market it effectively, and make it profitable. Two of its stars, Hannah Fish and Tana Kaefer, tune in today to tell us about the experience, how they formed an unexpected friendship, and how you can implement tips from “Show Me” to lay a strong foundation for your pharmacy. Cl...
Mar 22, 2023•48 min•Season 3Ep. 90
David Figg is all about operations. With a background in engineering and an entrepreneurial spirit, David knows how to get things up and running — whether it be a machine or an independent pharmacy. As the CEO of Rice’s Pharmacy, David uses his expertise to optimize operations, streamline workflow, and work at maximum efficiency. If you’re looking to make an operations overhaul and get your pharmacy to run more smoothly, efficiently, and profitably, tune in to David’s episode. With the right adv...
Mar 15, 2023•52 min•Season 1Ep. 42
From chatbots to virtual assistants, artificial intelligence is all around us — and it’s not going anywhere anytime soon. Natalie Wilcox, VP of Marketing & Operations at Medtel Communications, joins us this week to discuss all things AI and describe how Medtel uses it to transform pharmacy phone systems. Tune in to hear about the best new technology, what it can do for your pharmacy, and how you can use it to unlock the AI advantage. 🚨 Special offer: For a limited time, Medtel is offering o...
Mar 08, 2023•52 min•Season 3Ep. 89
In a world of uncertainty, pharmacists can be certain of one thing: change. From COVID-19 to DIR fees, change can be found around every corner — and the best business owners, like Marc Ost, have learned to embrace it. Marc, Co-Owner of Eric’s Rx Shoppe in Horsham, PA, joins Will to discuss the waves of change he’s seen in the industry and how he’s adapted to keep his pharmacy on top. Tune in to look back on the past three years, talk about what it’s taught us, and find out how you can capitalize...
Mar 01, 2023•50 min•Season 1Ep. 41
Easton Bryant is all about building. Whether it be building a new pharmacy in rural Kentucky, growing a social media account from 5,000 to 150,000 followers, or starting a successful e-commerce service, Easton knows how to turn nothing into something. Even more importantly, he knows how to get the word out about that something. This week, Easton joins us to show us how you can do the same. With the right tools in your belt and a few tips from Easton, you can start building the business you’ve al...
Feb 22, 2023•57 min•Season 1Ep. 40
Community pharmacists fill a lot of needs. From life-saving scripts to clinical services to patient counseling, you take on many jobs — but it doesn’t matter what you’re doing if no one knows you’re doing it. Enter the world of pharmacy marketing. Whether you’re learning the basics or just looking to expand your marketing arsenal, tune in to this episode of Catalyst Rewind to get must-have marketing advice from seasoned pros. Featured guests include: Nicolette Mathey, Owner of ATRIUM24 and Palm ...
Feb 15, 2023•42 min•Season 1Ep. 6
Pharmacy is a lot like basketball. You have to run the plays, pass the ball, and if you’re open, take the shot. Mike Matovich, President of Montana Family Pharmacies, is all about taking (and making) that shot. Whether it’s trying a new pharmacy model — a.k.a. the “gym membership model” — or changing the way that we contract, Mike sees many opportunities for pharmacists to score. Tune in to find out how you can score the points and win the game. Hosted By: Jeff Key, President of PioneerRx | Mars...
Feb 08, 2023•54 min•Season 3Ep. 88
The 1970s were all about bell bottoms, big hair, and finding the best music to groove to. For Eileen Jordan, they were also about finding her place in healthcare. In the fifty years that have followed, Eileen has worn many hats: from registered nurse to Ph.D. candidate to her current role at Therigy, but one thing has never changed: she’s always put her passion for patients first. Eileen joins us this week to talk all things specialty pharmacy, new trends and technology, and most importantly, ho...
Feb 01, 2023•43 min•Season 3Ep. 87
For years, we’ve seen the decline of dispensing and felt its effects firsthand. We’ve discussed how to stay afloat while we wait for systematic change — but Troy Trygstad believes that it’s time for pharmacists to turn talk into action and disrupt the system for ourselves. Troy, Executive Director of CPESN USA, says we’ll see unprecedented opportunities in areas like primary care, contracting, and reimbursements this year. We just have to take advantage of them. After all, if we’re going to surv...
Jan 25, 2023•53 min•Season 3Ep. 86
When opportunity comes knocking, Jennifer Palazzolo opens the door. Jennifer, Owner of Flatirons Family Pharmacy, has spent her career seeking out (and seeing through) opportunities for her pharmacy — and she’s still going strong. Tune in to hear the new possibilities Jennifer sees for pharmacists, from test-to-treat services to cash-pay care to a new conference for owners all over the country. Get inspired to see, and more importantly, seize your next opportunity in 2023. Hosted By: Jeff Key, P...
Jan 18, 2023•45 min•Season 3Ep. 85
T.W. Taylor has two passions in life: racing cars and caring for patients. Hear how this full-time pharmacy owner, part-time car connoisseur raced his way into the pharmacy world and has been helping patients ever since. T.W. takes a holistic approach to health at Williamsburg Drug Company, calling on functional medicine, supplements, and preventative care to promote health and wellness in all his patients — from the green flag to the finish line. Hosted By: Will Tuft | Director of Education at ...
Jan 11, 2023•1 hr 2 min•Season 1Ep. 39
When Mayank Amin (aka Dr. Mak) took over Skippack Pharmacy, he didn’t know about the hurdles ahead. From low reimbursements to sky-high DIR fees, Dr. Mak discovered many ways pharmacies can get behind on finances and find themselves in the red. But on his own ownership journey, he’s picked up plenty of tips, tricks, and ways to get back into the green. This week, Dr. Mak joins Will to share those actionable strategies so that you can stay profitable while caring for your patients. With the right...
Jan 04, 2023•1 hr 8 min•Season 1Ep. 38
As 2022 comes to a close, we’re taking a moment to reflect on the friends we’ve made and the insights we’ve gained on the Catalyst Pharmacy Podcast this year. Tune in to our 2022 Year-in-Review to hear from our best guests on the topics that matter most, from ownership to audits to doing more for your pharmacy in the next twelve months. Featured guests include: Josh Rimany, CEO of Dilworth Drug - BTS EP 23 Joe McKamey, General Manager of Marcrom’s Pharmacy - BTS EP 26 Travis Wolff, Owner of Med-...
Dec 28, 2022•1 hr 6 min•Season 1Ep. 5
When you were in pharmacy school, you learned about drug interactions, clinical interventions, and your fair share of patient care — but did you learn how to properly manage your money? Enter the expertise of Tim Ulbrich, CEO of Your Financial Pharmacist. Tim has made it his mission to help new grads, experienced owners, and every pharmacist in between achieve financial freedom. Whether you’re looking to pay off student loans or start saving for retirement, Tim is the go-to guy to help you not o...
Dec 21, 2022•52 min•Season 3Ep. 84
Ever find yourself wondering what the future of pharmacy holds? This week, NCPA CEO Doug Hoey looks into his crystal ball and considers what’s to come for pharmacy. First, we discuss the state of PioneerRx, RedSail, and TransactRx — from customer support to rumors of selling the company. Then, we talk about what’s in the works for the industry, including specialty pharmacy, payor partnerships, and DIR fee reform. Finally, we explain what you can do to brave the sunny days (and the storms) of thi...
Dec 14, 2022•1 hr 3 min•Season 3Ep. 83
Tim and Tanner Mitchell are a father-son duo taking the independent pharmacy industry by storm. It all started when Tim, Owner of Mitchell’s Drug Stores, opened up shop in Neosho, MO nearly 20 years ago. Over the years, Tim has worked to increase adherence, offer services, and improve outcomes — and he’s made a name for himself in the process. Now, fresh out of pharmacy school, his son Tanner joins him. Together, they’re working to keep the Mitchell family legacy alive. This week, Tim and Tanner...
Dec 07, 2022•53 min•Season 1Ep. 37
If there’s anybody who knows anything about workflow, it’s Adam Robinson. Adam, the Owner of Save-Rite Drugs, has been in the business for 20 years — but his biggest credit to success is his workflow. Hear how Adam took an outdated workflow and made it modern, which gave him more energy, efficiency, and time to spend with patients. If you’re in need of a workflow revamp, look no further: you’ve got your guy. Hosted By: Will Tuft | Director of Education at PioneerRx Guest: Adam Robinson | Owner o...
Nov 30, 2022•53 min•Season 1Ep. 36
