Today, Breck Rice is the Chief Revenue Officer of ServRx, a leading workers’ compensation claims company — but before that, he had other claims to fame. From being the reason we know about RedBull to creating cutting-edge effects for some of Hollywood’s most well-known movies, Breck has had a long and winding career that leads him here. This week, Breck joins us to discuss his unexpected trek to pharmacy and how he’s impacting the industry today. Hosted By: Jeff Key, President of PioneerRx | Mar...
Nov 23, 2022•1 hr•Season 3Ep. 82
Osterhaus Pharmacy has always been innovative, from making some of the first patient profiles to adopting a care-based model before it was commonplace. It all started with Bob Osterhaus, who purchased the pharmacy back in 1965 and worked to push the bill for the profession. Then, it moved to his son Matt, who’s worked to keep Bob’s vision alive ever since. Matt joins Will this week to discuss the rich history of Osterhaus Pharmacy, the importance of innovation, and how you can use it to keep you...
Nov 16, 2022•56 min•Season 1Ep. 35
Marketing is all about getting out in the world, but who knew it could take you around the world? This week, we sit down with marketing mojo Nicolle McClure to learn how pharmacy is evolving, from social media to the other side of the globe. Join in to get expert advice, pick up a few travel tips, and find out where the future of pharmacy marketing is headed, both at home and abroad. Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing Guest: Nicolle McClure | Owner...
Nov 09, 2022•1 hr•Season 3Ep. 81
Pharmacists are the most accessible healthcare providers — but how can you become the access point in your community? Rob Maher, Director of Pharmacy Services at Klingensmith’s Drug Stores, joins Will this week to discuss the importance of accessibility and proving your value to patients and payors alike. If you can get out in your community and document what you do along the way, you can make a difference in patients’ lives and in your bottom line. Tune in to find out how. Hosted By: Will Tuft ...
Nov 02, 2022•1 hr 1 min•Season 1Ep. 34
When it comes to provider status, Travis Wolff is all about making plays. Travis, a multi-location pharmacy owner and pharmacy coach, shows other professionals how to leverage their positions and become trusted providers in their communities. Travis joins Mark and Josh this week to talk all things ownership, team culture, and practicing at the top of your license. As Travis puts it, “If you want to be a provider, you should be seen as a provider” For further inquiries, email Travis at travis@pha...
Oct 26, 2022•1 hr 7 min•Season 3Ep. 80
What’s better: giving a shot in the arm or serving a shot of espresso? For Chris Schaffner, the answer is easy: both. Chris, the owner of Schaffner Pharmacy and Apothecary Coffee, combines patient care and caffeine in a one-stop shop for all of Sedro-Woolley, WA. This week, Chris joins us to talk about how he uses coffee to create community, and more importantly, how that community translates to better care. Get your favorite coffee mug and grab a seat: this one’s going to be good. Beyond the Sc...
Oct 19, 2022•56 min•Season 1Ep. 33
TransactRx is the latest and greatest technology in medical billing — and now, it’s part of the PioneerRx family. This week, we sit down with TransactRx’s CEO and Executive Vice President to learn all about the cross-benefit platform, its recent RedSail acquisition, and what it means for PioneerRx pharmacies, right from the minds behind it. Get ready to expand your services (and get paid for it) with the help of TransactRx. Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of...
Oct 12, 2022•48 min•Season 3Ep. 79
We just wrapped up an exciting week at the NCPA Annual Convention, so to celebrate, we’re revisiting some of our favorite NCPA leaders and collaborators on the Catalyst Pharmacy Podcast. On this week’s Rewind, you’ll get bite-sized advice about pharmacy ownership, public health, and how you can influence the next generation of pharmacists — straight from those who do it best. Featured guests include: Amina Abubakar, CEO of Avant Pharmacy and Wellness Center Scott Pace, Co-Owner of Kavanaugh Phar...
Oct 05, 2022•47 min•Season 1Ep. 4
You asked. We answered. Nothing is off-limits. In this two-part episode, NCPA’s Doug Hoey joins RedSail CEO Kraig McEwen and PioneerRx executives Jeff Key and Marsha Bivins to check in on the 2020 acquisition. In Part 1, we discuss PioneerRx support, wait times, and customer success calls. In Part 2, we discuss RedSail’s latest acquisition — TransactRx — and what it means for medical billing. Plus, we get an inside look at PioneerRx’s upcoming platform, which will change the way you do business....
Sep 28, 2022•45 min•Season 3Ep. 78
You asked. We answered. Nothing is off-limits. In this two-part episode, NCPA’s Doug Hoey joins RedSail CEO Kraig McEwen and PioneerRx executives Jeff Key and Marsha Bivins to check in on the 2020 acquisition. In Part 1, we discuss PioneerRx support, wait times, and customer success calls. In Part 2, releasing 9/28, we discuss RedSail’s latest acquisition — TransactRx — and what it means for medical billing. Plus, we get an inside look at PioneerRx’s upcoming platform, which will change the way ...
Sep 21, 2022•38 min•Season 3Ep. 78
Many prescription drugs have a single use — but what if a single drug could have many uses? Enter the world of prescription patents, where Richie Ray has made a name for himself. Richie, Owner of Richie’s Specialty Pharmacy and CMPD Licensing, gives new uses to already-established drugs and then licenses his patents to other pharmacists across the country. Richie joins us this week to discuss compounding, specialty services, and finding innovative ways to treat patients. Tune in to learn how Ric...
Sep 14, 2022•53 min•Season 3Ep. 77
Independent pharmacy can be a mystery, especially when it comes to attracting — and retaining — new patients. But according to Nicolette Mathey, pharmacy owner and consultant, there’s one tool that takes the mystery out of marketing: data. Nicolette joins us this week to discuss how finding the right data can influence everything from clinical programs to patient outcomes to, yes, bringing new faces to your pharmacy. According to Nicolette, pharmacy doesn’t have to be hard: you just have to let ...
Sep 07, 2022•58 min•Season 3Ep. 76
For every child, a sandbox offers an opportunity to dig, build, and create a world from their fingertips. For every pharmacist, PioneerRx offers the same possibility. In this episode, Kari VanderHouwen and Sirena Kalinski explain how you can dig into your PioneerRx sandbox to find new features, explore new possibilities, and find new solutions for your patients. Kari and Sirena discuss what they’ve done at Duvall Family Drugs and what pharmacists need to know about utilizing technology to their ...
Aug 31, 2022•1 hr 5 min•Season 3Ep. 75
From one generation to the next, pharmacy runs deep for the Heinz family. It all started when Kirk Heinz opened up shop at Kirk’s Pharmacy and then raised his son, Andrew, to follow the same path. Now, the father-son pharmacy duo co-own three locations across Washington and combine tradition and innovation to serve patients in their community. This week, Kirk and Andrew join us to discuss med sync, new vaccines, and looking ahead to the future of pharmacy. Hosted By: Jeff Key, President of Pione...
Aug 24, 2022•55 min•Season 74Ep. 2
Are your front-end sales facing a drought? Reset and refresh your finances with the help of BIOLYTE, a liquid IV that cures everything from hangovers to migraines to dehydration. Kris Rhea, Head of Pharmacy at BIOLYTE, joins us this week to talk about the product that’s flying off pharmacy shelves and how you can use it to improve patient outcomes. Grab a seat, take a sip, and get ready to treat patients with this innovative front-end item. Hosted By: Jeff Key, President of PioneerRx | Marsha Bi...
Aug 17, 2022•50 min•Season 2Ep. 73
Midway, GA might only be home to 2,500 people, but don’t let its tiny size fool you. This coastal town is a healthcare hub, thanks to innovative pharmacists like Pete Nagel. Pete, the Owner of Coastal Drug Company, hasn’t even reached 30 and he’s already an equity owner in five pharmacies across the community — showing that small-town pharmacists can make a big impact in the healthcare space. This week, Pete joins Jeff and Marsha to talk about everything from monkeypox vaccines to making an impa...
Aug 10, 2022•57 min•Season 2Ep. 72
In this crossover episode, Beyond the Scripts collides with the Catalyst Pharmacy Podcast in a conversation all about eCare Plans. Josh Howland, SVP of Clinical Strategy and Development at PioneerRx, joins Will to discuss how you can move away from MTM and start moving the needle with eCare Plans. Topics include logistics, reimbursements, and using the PioneerRx system to document your patients’ plans. If you want to be clinical, you have to start with a strong foundation. That foundation? eCare...
Aug 03, 2022•1 hr 8 min•Season 1Ep. 32
Let’s get clinical. On this week’s Catalyst Rewind, we’re taking a glimpse into the future of pharmacy: clinical services. Clinical services give pharmacists the chance to serve patients, make a profit, and practice at the top of their licenses. If you aren’t already involved, these pharmacists can help you get started — so you don’t get left behind in the clinical services craze. Learn about everything from med sync to disease state management to real, practical ways you can start your next pro...
Jul 27, 2022•44 min•Season 1Ep. 3
Never underestimate the power of a conversation, a connection, or the chance to get in touch with someone new. Networking is an important part of independent pharmacy, opening up the opportunity for you to expand your business and advocate for the industry. When it comes to creating and maintaining a network, these leaders know how to do it right. Join this episode of Catalyst Rewind to hear from our best guests in Networking & Relationships. Featured guests include: Looking for more informa...
Jul 20, 2022•49 min•Season 1Ep. 2
Take a pause and press Rewind. In this new series from the Catalyst Pharmacy Podcast, we’re revisiting our best guests, best moments, and most memorable insights over the last two years. For our first episode, we’re heading back to Connect. If you didn’t get the chance to come to this year’s Connect conference — or if you just want to jump back in — you can get your fix from some of our best speakers. Hear these bite-sized bits of advice, expertise, and advocacy so that you can make more out of ...
Jul 13, 2022•59 min•Season 1Ep. 1
Your business plan probably contains programs, policies, and certain measures of success — but it might be missing something just as valuable: marketing. For some pharmacists, marketing might seem like another box to check; but Michael Stout believes it’s a make-or-break for your pharmacy. Michael joins us this week to explain the principles of marketing and how you can use simple tools and techniques in order to prove your place in the community, online or otherwise. As he explains, marketing d...
Jul 06, 2022•55 min•Season 1Ep. 31
From sea to shining sea, Bruce Kneeland has seen it all. He’s traveled from sunny vales to rocky mountains and everywhere in-between on a journey to help independent pharmacies succeed. On this journey, Bruce has learned a thing or two: including what all successful pharmacies have in common. Bruce joins us this week to discuss innovation, improvement, and taking the next step on your own journey. Times have changed since Bruce started 50 years ago, but as he says, “Change is inevitable. Improve...
Jun 29, 2022•57 min•Season 2Ep. 71
Five letters strike fear in the hearts of pharmacists all around: audit . In 2022, audits are on the rise, and pharmacies need to be on guard. Luckily, Trent Thiede can guide you through the process of your next audit. Trent is the President of PAAS National, an audit assistance service dedicated to helping pharmacies survive predatory audits, compliance issues, and whatever new tricks PBMs keep up their sleeves. In this episode, Trent explains how you can stay prepared, proactive, and protected...
Jun 22, 2022•56 min•Season 2Ep. 70
Tony Minniti takes the “community” in community pharmacy to heart. For over 25 years, Tony and his team have been creating programs and services that serve the diverse patient population in Camden, NJ. By recognizing the different needs of each patient, Tony is able to create a more equitable community in Camden and foster a culture of inclusion for all. That’s because, for Tony, community isn’t about what you look like or where you come from — it’s about coming together and committing to help t...
Jun 15, 2022•58 min•Season 2Ep. 69
A wise man once said, “Great leaders aren’t born; they’re made.” But how do you take someone and them a leader? Kelley Babcock, Founder of Leadership Growth Formula, has made it her mission to learn the secrets of leadership and share them with independent pharmacists everywhere. Kelley knows that leadership can solve many of the pain points pharmacists face: they just need to unlock the leadership formula. This week, Kelley joins us to discuss the challenges associated with ownership, managemen...
Jun 08, 2022•1 hr 4 min•Season 2Ep. 68
In the past, you were bound by your pharmacy’s four walls. But in today’s world, you can step outside of your services and work with providers and patients to improve your community. In other words, you can be a larger part of public health. Tripp Logan, Vice President of SEMO Rx Pharmacies, discusses the key role pharmacists play in public health and explains how you can piece together your team to make a bigger impact in your community. You’ve always been the first line of defense, but now, yo...
Jun 01, 2022•54 min•Season 2Ep. 67
Put on your armor and pick up your sword. Independent pharmacy is facing giants, but we’re not going down without a fight. Jay Phipps, CEO of Phipps Pharmacy, is a self-proclaimed “pharmacy gladiator” who’s building up an army and battling the most important issues in the industry. Jay joins Will to explain the vision behind the “pharmacy gladiators” — including how he got started, how he started making changes, and how you can join the fight for the profession. Beyond the Scripts - Episode 30 H...
May 25, 2022•1 hr 3 min•Season 1Ep. 30
After two years of testing, treating, and adapting to the changes of COVID-19, you’re ready to envision a world post-pandemic — but what does that look like? If you’re like most pharmacists, you’re probably feeling bogged down and burnt out, but you’re ready to see some changes in your business. Anne Pace, Co-Owner and PIC at Kavanaugh Pharmacy, opens up about the struggles of post-pandemic life and getting in the groove again. But through it all, Anne maintains that great things are on the hori...
May 18, 2022•1 hr 2 min•Season 2Ep. 66
In 2022, we’re still singing the same tune. Med sync. Vaccines. Point-of-care testing. The future of pharmacy lies in services, but you might be missing out on a few new and profitable programs you didn’t even know about. Ashli Yoder, Clinical Services Pharmacist at Norland Avenue Pharmacy, explores some of the newest opportunities for pharmacists — from Cognivue testing to new types of diabetes treatment — so that you can shake up your clinical services and see a greater return on investment. H...
May 11, 2022•50 min•Season 1Ep. 29
Things have changed in the last 2 years, including your reputation. Now more than ever, pharmacists are seen as trusted healthcare providers. With more rights and responsibilities, many pharmacists are ready to move past dispensing and take the next step into providing primary care services. But they’re not without pushback. Troy Trygstad, Executive Director of CPESN, joins Jeff and Josh to discuss all things vertical integration, the obstacles associated with primary care, and how you can prepa...
May 04, 2022•55 min•Season 2Ep. 65
