An increasing number of business owners are realising that a good workplace culture is important for business health and success. Problem is, they’re not sure what they can do to improve their company culture. To help is culture change specialist, Colin Ellis, who shares a whole range of ideas from his latest book, ‘Culture Hacks’. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Mar 24, 2021•12 min•Ep. 224
Give your team the tools to do their job and watch your business shine. That’s one of the messages from Diederik Gelderman, a successful veterinarian, who now advises others – not just vets – on how to grow successful businesses via his consulting firm, Turbo Charge Your Practice. He says being nice to people is important for not only business success but in its own right. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for pri...
Mar 23, 2021•10 min•Ep. 223
Let’s be honest, the finance side of running a business isn’t for everyone. It takes up valuable time that could otherwise be spent doing what you do best – growing your customer base, developing product, building networks, winning contracts, all the things that create success. The solution? Outsourcing, of course! That’s what Steve Dawson of Grapple decided to do – he handed his finance function over to the experts and he’s never looked back. Business Essentials Daily is produced by: SoundCarte...
Mar 22, 2021•11 min•Ep. 222
Focus less on the attributes of your products and services, and more on the way they make your customers feel. So says Michael Solomon, author of 'Consumer Behaviour: Buying, Having and Being'. He explains, with examples, how it’s important to put yourself in the shoes of your customers to gain a thorough understanding of what they really want from you. He also sheds light on how traditional consumer behaviour is shifting from owning to borrowing, and the blurring of online and real-world consum...
Mar 21, 2021•12 min•Ep. 221
Don’t be hung up on making a mistake. It can happen – learn from it and move on. Having the right attitude helps in dealing with the mistake and finding a solution, says business coach and keynote speaker, Terry Barridge. For leaders, he says, it’s important to keep a door open for the team to talk about mistakes and to foster a healthy attitude towards finding solutions. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for priv...
Mar 18, 2021•9 min•Ep. 220
As business owners, we often get stuck in the day-to-day activities, and neglect working on the business. Systemising business processes will allow us to break free. That's according to Joel Gerschman, Managing Director of The Change Coach, who’s written a book on escaping the shackles of your business to achieve wealth, freedom and fulfilment. ‘The Mindful Entrepreneur’ is all about how to make your business run without you, and he provides examples of entrepreneurs who have done that. Joel G...
Mar 17, 2021•11 min•Ep. 219
What steps are needed to be a great leader and can anyone become one? Ricky Nowak, a leadership speaker and facilitator, has spent much of her career pondering those questions and has some practical solutions on the subject of leadership. She details her thoughts in her book, ‘How to make good people great leaders …and reap the reward!’. She outlines what she calls the three Rs of leadership, involving great relationships, resilience and respect. Business Essentials Daily is produced by: SoundCa...
Mar 16, 2021•7 min•Ep. 218
Workload is the number one cause of workplace stress, beating job security, life balance and people issues, according to a survey by The American Institute of Stress. Online technology hasn't made our workload much easier. In fact, email, phone calls, text messages and impromptu meetings all add up to more work and more stress. So, what can be done? Leadership performance coach, Muffy Churches has five ‘brain games’ to regain a sense of control over the daily influx of work. Business Essentials ...
Mar 15, 2021•9 min•Ep. 217
What’s worse than having people talk about you behind your back? In a business sense, it can be worse if nobody’s talking about you at all. So, if you want your brand spoken about, it’s best that you control what people say. You can do that by telling your own stories. These days more and more businesses are discovering the powerful benefits of brand storytelling. Gabrielle Dolan is a business storytelling expert who shares ideas from her new book, ‘Magnetic Stories: connect with customers and e...
Mar 14, 2021•12 min•Ep. 216
Doing business with other parties is challenging enough, but even more so when you're facing a counterpart with a game plan deliberately set to undermine you. All your best intentions for a win-win in negotiating a deal can often be thrown out the window by dirty tactics from the other side. Joel Gershman, Managing Director of The Change Coach, has some helpful tips on how to counter those tricks – and knowing they exist is the first step. Joel Gerschman is CEO of The Change Coach: https://thech...
Mar 11, 2021•11 min•Ep. 215
As a result of COVID-19, the big push these days is to go digital in our marketing and communication with customers. But are there inherent dangers in this? Are we forgetting to how to interact with our customers on a personal level? Veteran marketing expert and founder of Marketing Focus, Barry Urquhart, says digital communications is just a part of a broader mix of building relationships with customers. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 Se...
Mar 10, 2021•11 min•Ep. 214
Could the ATO have you in its sights? Because if you’re fortunate enough to fall into a certain category of “privately owned or wealthy entities”, the tax office is keen to find out if your tax governance is up to scratch. They’re just checking - in a friendly helpful way – but nonetheless it’s worth being alert to what’s happening. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Mar 09, 2021•12 min•Ep. 213
Many "new" ideas already exist in some form or other — does yours bring something better to the market? Business adviser and author, Alan Hargreaves, has three rules to test a new idea for success: Is it needed? Does it work? Can it be done better? Alan insists if your idea provides more convenience for consumers, it might be a winner. Reference : ‘Management reboot: 52 ideas to make things happen’ by Alan Hargreaves Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 ...
Mar 08, 2021•8 min•Ep. 212
It’s a fine line: having the perseverance and grit to constantly manage a business, without succumbing to burnout. Andrew May, CEO of StriveStronger, recognises the challenge businesses face and says looking after your physical and psychological wellbeing is paramount to a healthy business. He says you shouldn’t ignore the signs that your body and mind might be suffering. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for priv...
Mar 07, 2021•9 min•Ep. 211
The fundamentals of selling still exist, but sales people need to fine tune their skills and techniques to get to their prospects earlier in the decision-making process. That's according to sales and business growth advisor, Rob Hartnett. You need to train your sales staff to be better, he says, in order to create new opportunities, capitalise on them and grow your business. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for p...
Mar 04, 2021•9 min•Ep. 210
“ Oh no, I’ve stuffed up the payroll and underpaid my staff!” Heard that one before? Cheryl-Anne Laird of Mazars will tell you how easy and how common it is to make mistakes in payroll. But while the headlines talk about “wage theft”, Cheryl-Anne sees it differently. Because in the vast majority of cases, she says, the mistakes are unintended. Modern awards are not easy and they’re being complicated further as a result of COVID. Separate the facts from fiction, she says, and if you aren’t sure, ...
Mar 03, 2021•12 min•Ep. 209
While the vaccine is being rolled out, snap lockdowns are still on the cards, keeping many businesses in a holding pattern. Financially and mentally, riding the COVID rollercoaster has been a daunting task, not all have made it through, business intact. One that has is Kate Fennessy, social media marketer and Director of Paperboat Digital . As a small business owner and single mum of one, Kate says she wishes she’d appreciated the stability of pre COVID life. From fear of almost losing the busin...
Mar 02, 2021•13 min•Ep. 208
To achieve your potential, you need to schedule regular time away from your business. That’s according to Andrew May, CEO and Founder of StriveStronger. Andrew reflects on the practices of sports men and women who achieve peak performance with quality rest and recuperation. Andrew explains what that means as people attempt to bounce back from a year upended by COVID. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy i...
Mar 01, 2021•11 min•Ep. 207
The COVID vaccination roll-out may come as a huge relief for most people, but it brings all sorts of curly challenges for employers. For example, can you require staff to have the jab before they front up at work? Can you take disciplinary action against the tricky few who refuse? What if you have anti-vaxxers in your midst, or religious purists? Can they argue the anti-discrimination rules? What then about health and safety and the employees who refuse to come to work because a co-worker refuse...
Feb 28, 2021•12 min•Ep. 206
A few years ago, Australian Rules football legend, Rodney Eade, changed his coaching boots for the corporate sector, offering businesses lessons in leadership, especially around the area of change. Rodney's venture is called Facing Change – a timely initiative as the world of business transforms as never before. Like team sport, he's found building a strong culture in the workplace helps bring the best out of everyone and improves the bottom line. Business Essentials Daily is produced by: SoundC...
Feb 25, 2021•11 min•Ep. 205
Many small businesses have managed to stay afloat thanks to the government’s JobKeeper program but as JobKeeper is withdrawn, serious cost-cutting may need to be considered to keep the doors open. That might include the grim task of laying off staff. How do employers navigate the process without being dragged to the Fair Work Commission for unfair dismissal? Athena Koelmeyer, Principal and Managing Director of Workplace Law, offers some wise advice. Business Essentials Daily is produced by: Soun...
Feb 24, 2021•10 min•Ep. 204
A research and development tax incentive has been a nightmare for many small businesses, who have been told to pay thousands of dollars back to the government. Kate Carnell, Australian Small Business and Family Enterprise Ombudsman, says the Incentive is unsuitable for software development in its current form. She explains the lessons for small businesses owners who are considering applying for an R&D incentive. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9...
Feb 23, 2021•9 min•Ep. 203
Before making a big impact as a sales consultant, Tony Gattari was a leading sales manager at Harvey Norman. And for decades since, Tony’s shared his sales wisdom with some of Australia’s leading brands and sales teams. He explains how sales works in the modern world of business. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Feb 22, 2021•8 min•Ep. 202
Mandy Holloway isn't a fan of your typical performance management appraisals which allow managers to hide behind a system. Instead, she says, managers should talk with their staff more often and in a meaningful way. Mandy outlines the seven types of conversations you should have with your team members on a regular basis to help motivate them and ultimately increase the business's performance. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio....
Feb 21, 2021•8 min•Ep. 201
A lot fewer businesses have gone broke in the last 12 months than during “normal” times. Kate Carnell, Australian Small Business and Family Enterprise Ombudsman, says it’s a consequence of JobKeeper and other benefits to support businesses during the COVID-19 pandemic. When JobKeeper entitlements expire on March 28, it will be a real concern for a lot of companies. Kate Carnell says industry- and region-specific incentives might help struggling businesses while COVID still lingers. Business Esse...
Feb 18, 2021•13 min•Ep. 200
When it comes to social media, it can be hard to keep up, especially as you consider how to tackle your communications for 2021. Should you be on TikTok? What is Clubhouse? Kate Fennessy, social media marketer and Director of Paperboat Digital, discusses 7 trends to keep in mind as you approach your social media strategy, what to block out and how to get the best results for your business. Kate also gives her thoughts on dodgy practises on the digital marketing space and how to choose a reputabl...
Feb 17, 2021•14 min•Ep. 199
It may not be yet but soon - perhaps very soon - employers will start entreating their staff back to the office. But what happens when employees resist the move and simply say “No”. This will be the start of a difficult conversation between employer and employee, says Athena Koelmeyer of Workplace Law. But the legal rules are clear. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Feb 16, 2021•10 min•Ep. 198
Before you do anything, before you take out an ad or write a blog post, understand what your target market wants and needs. That advice is from marketing consultant Hunter Leonard, Founder and CEO of Silver & Wise. He’s surveyed thousands of business owners and shares more than 30 years of marketing experience by listing his seven key principles for marketing success. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for priv...
Feb 15, 2021•9 min•Ep. 197
No, the US sharemarket didn’t collapse when Donald Trump left office. In fact it’s been busier than ever, there and here…on top of which we’ve had share price manipulations on a grand scale, take Reddit, for example, and then, there was Silversqueeze. What was that all about? Elio D’Amato, investment consultant and commentator, has the answers as he discusses his views about the current state of the sharemarket and where it’s heading in 2021. And by the way, he includes his hot tips. Business Es...
Feb 14, 2021•12 min•Ep. 196
Managing a team is not set and forget. Tony Gattari, Achievers Group, Founder and Managing Director, likens it to sport – your players have a KPI scoreboard which keeps them on track every single day. Tony says if you want to improve the performance of your team members, you must set regular targets and keep revisiting them. Tony's a stickler for performance review meetings. They’ll keep your staff on track and they’ll also reveal their true capabilities. If they not up to scratch, Tony says, yo...
Feb 11, 2021•9 min•Ep. 195
