Don’t have the time or inclination to help develop the people around you into leaders? Think again. So says consultant Anneli Blundell, co-author of Developing Direct Reports: Taking the guesswork out of leading leaders. As a business owner or manager, you've got an important role to play in helping those around you become leaders too. Your business will benefit! But there will be recalcitrant players among them. Anneli identifies the 12 derailers to good leadership and how you can help get thos...
May 05, 2021•8 min•Ep. 254
Breaking up is hard to do — make sure you know your legal options. Disputes among shareholders in a business occur way too often. As much as we hope it doesn’t happen to you, we’ve asked shareholder dispute expert Grant Guenther of Macpherson Kelley to highlight the options available to you if you’re facing a relationship breakdown in your business and are looking for ways to sort out the subsequent mess. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 Se...
May 04, 2021•9 min•Ep. 253
How can you turn the fantastic customer experience you offer into a goldmine? We’ve heard from Darrell Hardidge, CEO of SAGUITY, before about striving to provide a 10 out of 10 experience for your clients. He says that accurately documenting the results of extreme client loyalty is significant when you want to sell your business. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
May 03, 2021•9 min•Ep. 252
In recent years, a massive spotlight has shone on the ethical behaviour of banks and other Australian financial institutions. The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry uncovered cases of corporate greed at the expense of their ethical responsibilities. At the heart of the problem, says Karen Gately, CEO of HR consultancy Corporate Dojo, is culture. Leaders are in a position to shape the behaviours of those in the workplace, whether they r...
May 02, 2021•12 min•Ep. 251
The federal budget is around the corner, our debt blowout is mind-boggling, the vaccine roll out is stumbling and interest rates remain stubbornly low. What does it all mean for us as we steer our businesses through 2021 and beyond? Neville Norman, Professor of Economics at Melbourne University, has warnings and watchouts for us all. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Apr 29, 2021•9 min•Ep. 250
All the best intentions in the world won’t fix problems down the track if you’ve failed to do proper due diligence. As a lawyer, Jennifer Irwin-Persson has seen a lot of business relationships left in messy and costly break-ups — most of which were avoidable if proper planning was considered in the first place. Jennifer is Principal of JIP Legal, and she explains what small business owners should think about and discuss with a potential business partner before committing — and the list is a long...
Apr 28, 2021•10 min•Ep. 249
It’s much tougher to get your message heard these days among all the other messages vying for customers’ attention. Harry Mills, CEO of The Aha! Advantage, says your messages must pass the SAUCE test to pack the punch needed in these days of information overload. It’s detailed in his book, ‘Secret Sauce: How to Pack Your Messages with Persuasive Punch’. Your sales message must be simple, appealing, unexpected, credible, and elicit an emotional response. Business Essentials Daily is produced by: ...
Apr 27, 2021•8 min•Ep. 248
Barriers to growth are many - none more so than finding capital. Small businesses in particular struggle to find extra money to fund growth because of a lack of time and resources. John Di Natale, Director of Equiwealth, offers some interesting alternatives to the traditional means to raising capital. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Apr 26, 2021•9 min•Ep. 247
Divorce is stressful enough but add the additional element of a family business to the mix and the complications can be hugely magnified – especially when an amicable arrangement can’t be reached by the warring couple. What’s the best way to reach an acceptable resolution – and one that won’t trigger tax issues for either party down the track? Tax specialist and Partner at Mazars, Kim Hanrick, offers some sanguine advice. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +...
Apr 25, 2021•10 min•Ep. 246
The old rules of selling won’t cut it any more as consumers become more savvy and far more cynical. CEO and sales guru, Harry Mills of The Aha! Advantage offers a technique which aims to have consumers persuade themselves to buy. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Apr 22, 2021•11 min•Ep. 245
How are you supposed to make money from your savings in this ridiculously low interest rate environment? That’s a question many investors have been asking themselves when they look at the measly returns they get from term deposits or money in the bank. Wise investors could be looking elsewhere and our wise advisor Greg Keady suggests where. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Apr 21, 2021•10 min•Ep. 244
As painful as it is, like ripping off a Band-Aid, sometimes you just need to have a chat with a difficult staff member. It’s never easy to confront an employee with an ongoing problem, but putting it off could lead to the issue worsening over time. Marita Ryan, Director of Marita Ryan Consulting, has some useful tips on how to conduct a critical conversation, which can actually help build trust and respect from the employee and indeed the whole team. Business Essentials Daily is produced by: Sou...
Apr 20, 2021•10 min•Ep. 243
Former Westpac CEO, Brian Hartzer, has spent more than 30 years in financial institutions in Australia and overseas observing and applying lessons on how to build highly engaged teams. He’s developed a five-point framework which he outlines in his new book, ‘The Leadership Star: a practical guide to building engagement’. He shares what he’s learnt to help businesses increase customer satisfaction, employee productivity and ultimately improve the bottom line. Business Essentials Daily is produced...
Apr 19, 2021•14 min•Ep. 242
The labels marketers use to describe consumers no longer serve the purpose they used to. That’s according to customer engagement expert, Michael Solomon, whose new book, ‘The New Chameleons’, outlines how consumers defy the categories in which businesses often put them. The world today has made our lives more complex and so too the job of the marketer. Michael says the first step is recognising that demographic dichotomies are disappearing, and that technology has eliminated the need to deal wit...
Apr 18, 2021•12 min•Ep. 241
Writing down your goals is one thing, but following through on them to achieve success is quite another. You could do worse than follow the advice of entrepreneur Matthew Michalewicz. He has developed and grown several technology companies in the US and Australia, his last achieving revenue from start-up to $20m in just 7 years. A much sought-after speaker and now co-founder and managing director of Complexica, Matthew shares his secrets to business and life success. Business Essentials Daily is...
Apr 15, 2021•12 min•Ep. 240
After 30 years of experience, one of Australia’s best real estate agents knows exactly how to navigate the "fee reduction?" question. If you can explain why your service is better than your competitors, you shouldn’t have to compromise on price. James Tostevin’s passion for his job and disciplined work ethic helps explain why he is so good at what he does, which translates into phenomenal success. And the lessons he gives to Business Essentials can be applied to any business. Business Essentials...
Apr 14, 2021•12 min•Ep. 239
Those mavericks in your business who do their own thing might be just the people who make changes for the better. Darrell Hardidge of SAGUITY calls them 'positive deviants' and if you think you don’t have any in your business, you might be surprised. Once you find them, Darrell says, you first need to properly engage them to make the most of their talent. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Apr 13, 2021•9 min•Ep. 238
If you’re considering retiring in the next few years, will you be passing on your business to the next generation? If so, now’s the time to start the process, advises Greg Griffith, CEO of Family Business Australia. FBA in partnership with Australian Small Business and Family Enterprise Ombudsman has developed, ‘Download ‘An Introductory Guide to Family Business Succession Planning'. Greg outlines the key points owners should think about when handing over a business to the next in line. Referenc...
Apr 12, 2021•10 min•Ep. 237
Promising your employees bonuses or promotions, but never following through is known as “breadcrumbing”. The term originates from modern dating, where someone is being led-on with small morsels of interest, like phone calls and texts, but nothing eventuates. Karen Gately of Corporate Dojo says breadcrumbing in the workplace is dishonest, disrespectful and unfair. A more effective way to motivate staff, she says, is by being proactive and clear about individual expectations. Business Essentials D...
Apr 11, 2021•11 min•Ep. 236
The bigger the project, the harder it can be to stay focused – but there are strategies to tackle procrastination. Productivity expert, Dermot Crowley, walks us through those exercises. He says learning how to reduce or eliminate distractions will help keep you focused. Dermot insists on having a plan, otherwise you might be tempted to react to whatever or whoever comes your way. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener ...
Apr 08, 2021•9 min•Ep. 235
Getting advice and direction can be hard, especially for resource-poor small businesses. Extra pairs of eyes from outside can be invaluable to the growth and success of a business. But many smaller companies worry about the costs of external direction. Business coach and leadership expert, Alan Rodway, says there is a middle road: a cluster board of diverse experts to help with your decision-making. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omny...
Apr 07, 2021•10 min•Ep. 234
How effective is the annual performance review? And is there a better way? Timely and targeted conversations are much more effective ways to help your staff perform their best, says Anneli Blundell, co-author of ‘Developing Direct Reports’. She takes us through a three-step process on how to handle continuous conversations with your team, so they can develop their skills throughout the year. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.c...
Apr 06, 2021•8 min•Ep. 233
If you haven’t started planning yet, now’s the time. That’s according to Kerry Boulton, Founder & CEO of The Exit Strategy Group, and author of ‘Million Dollar Pay Day – How To Get Rich And Get Out…Creating The Perfect Exit Strategy and Life After Business’. Kerry has walked the walk when it comes to selling a business – she built up and sold Freight Management International 20 years ago – and she has valuable lessons from that experience. Business Essentials Daily is produced by: SoundCarte...
Apr 05, 2021•10 min•Ep. 232
Risk taking should be encouraged if you want to see your business innovate. That’s the message from Amantha Imber, CEO of Inventium and author of ‘The Innovation Formula’. In the book she highlights fourteen science-based keys to business innovation and she discusses some very practical ideas that business leaders can immediately implement. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Apr 04, 2021•8 min•Ep. 231
Business leaders need to find better ways to influence others to navigate the world these days, but how? Gone are the days of ‘hard power’ of command and control – it just doesn’t work in business. ‘Soft power’ of engaging and consulting is better, but takes time. Author Yamini Naidu says a powerful way to influence and inspire staff and customers is through story-telling, by grabbing emotion and connecting with the heart. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au ...
Apr 01, 2021•10 min•Ep. 230
How does a busy business person slow down and take back control in a world of constant noise and interruption? Occupational therapist, Angela Lockwood, addresses those issues in her book 'Switch Off: How to find calm in a noisy world'. She has espoused everyday activities to cut out the clutter and bring focus back into our lives, including breathing exercises, outdoor play, healthy eating, laughing and meditation. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 98...
Mar 31, 2021•9 min•Ep. 229
Selling your business can be difficult and stressful enough without the minefield of issues that can catch you out if you’re unaware. Directors, Andrew Henshaw and Scott McKenzie of Velocity Legal take us through some of the pitfalls during and after the sale agreement has been signed. It's surprising how often problems can occur, they say, and it's best to be prepared for them. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener f...
Mar 30, 2021•10 min•Ep. 228
If you can identify the internal barriers holding you back, you may discover untapped potential to grow more revenue. Consultant John Cleary of Cost Management Specialists has a 9-step strategy to increase cash flow – and it doesn’t necessarily mean spending more money in one area or reducing costs in another to get there. John explains how breaking down internal silos will help reveal where the opportunities for increased revenue really exist. Then, make sure you understand your clients’ needs ...
Mar 29, 2021•11 min•Ep. 227
Like maintaining mental and physical health, it takes real effort to keep a business going. And, in a world of disruption, it can be even harder to keep moving and staying ahead of the game. Business Adviser Alan Hargreaves’ book ‘Management Reboot – 52 ideas to make things happen’ helps unpack the good and bad ways to handle the disruption of new players in the market. Alan discusses what they are and he warns businesses not to be complacent in this fast-changing world. Business Essentials Dail...
Mar 28, 2021•7 min•Ep. 226
A little doubt can be a good thing, but too much can stop growth and cripple your business. Coach and keynote speaker, Terry Barridge says confidence comes from doing things you’re familiar with, but if you’re taken out of your comfort zone, do you lose all confidence? In a changing business environment, future leaders need to move out of their comfort zone more often and learn to handle their doubts. Terry has some tricks on how to battle the negative self-talk, build confidence and exorcise th...
Mar 25, 2021•9 min•Ep. 225
