Education is under pressure to evolve faster than ever before, especially with the rise of fully remote learning. Education customers are planning for a future that incorporates distance learning, IoT-driven smart classrooms, high-speed connectivity and more, all delivered in a secure environment that offers equitable access to every student. Those are big asks, but Cisco and Ingram Micro are here to help partners rise to the challenge. In this episode of B2B Tech Talk, Keri Roberts is joined by...
Jan 29, 2021•22 min
Traditional printer sales may have slowed down in 2020 due to workforces going remote. However, new health and security-conscious Managed Print Services (MPS) have seen a recent spike. In episode 172 of B2B Tech Talk, Keri speaks with Ingram Micro’s Senior Program Manager of MPS, Paul Sin, about… -What types of printers are getting attention in 2021 -The industries that are buying printers right now -MPS financing options -Where Paul sees tech going in 2021 Find out more about Ingram Micro’s Man...
Jan 28, 2021•9 min
Addressing client’s financial problems in the COVID economy requires thoughtful solutions. Many customers are simply hesitant to buy. Those businesses that can proactively offer payment options for the tech they sell are the partners that are the ones who will get their customers to “yes” sooner. In this episode of B2B Tech Talk, Keri Roberts is joined by Aaron Lehman, a Business Development Executive at Ingram Micro Flexible Payment Solutions, and Bill Tracy, the VP of Technology Solutions at S...
Jan 27, 2021•19 min
Learn how to store, use, interpret, and monetize data. Many in the tech field are concerned about where data is and the amount of space it occupies. But in today’s “new normal,” organizations need to look further than just location and volume. Interpretation and creativity are increasingly becoming critical factors as well. In this episode of B2B Tech Talk, Keri Roberts is joined by Ed Soo Hoo, an Innovation & Transformation Executive at Lenovo, to explore the intersection of where technolog...
Jan 25, 2021•33 min
Originally a wireless company, Aruba Networks has become synonymous with customer care and innovation. It’s this dedication to customers and driving wireless forward that pushed Aruba to the top of their industry last year. In episode 169, Keri speaks with Aruba Partner Business Manager, Dave Moretta, about… ● What made Aruba the Ingram Micro Distributor of the Year ● What’s in store for Aruba in 2021 ● The benefits of being a vendor in the President’s Club ● Where technology is going Learn more...
Jan 15, 2021•21 min
Managing a multi-cloud or hybrid cloud environment might sound like a non-programmer’s nightmare to you. But with IBM’s help, anybody can do it! In episode 168 of the President’s Club Series, Keri speaks with IBM Client Director for Ingram Micro, Jamie Hughes. The two discuss… How IBM helps customers elevate their skills and productivity Why flexibility in multi-cloud and hybrid cloud environments is essential How IBM will be involved in Cloud Summit 2021 Five rapid-fire questions concerning the...
Jan 14, 2021•12 min
Business leaders have a responsibility to keep employees and visitors safe in 2021. But they also have a responsibility for the growth and success of their businesses. In episode 167, the VP of US Sales at Samsung, Chris Mertens, explains how Samsung plans to help businesses balance both of these duties. Chris and Keri also discuss… Samsung’s interactive Back to Business solutions Why Samsung is adding a dedicated team to serve the public sector Five rapid-fire questions concerning the President...
Jan 13, 2021•16 min
Most of us are working in a world with abundant distractions and technical difficulties. This new WFH culture makes it hard to understand each other, creating a feeling of extreme isolation. In episode 166 of B2B Tech Talk, Keri sits down with GN Jabra’s Senior VP of Intelligent Vision Systems, Aurangzeb Khan. The two discuss… How Jabra solutions help remote workers collaborate more effectively What solutions Jabra is planning for 2021 Five fast questions to do with the President’s Club and the ...
Jan 12, 2021•21 min
Data is the lifeblood of every business. With the pace of digital transformation accelerated in 2020, progress can only be made when we push to innovate and advance in 2021. In this episode of B2B Tech Talk, Keri Roberts is joined by Don Hinkley, the Outside Senior Sales Manager at Dell Technologies, a vendor partner of the President’s Club, to discuss lessons from digital acceleration in 2020, and how Ingram Micro and Dell work together to help individuals work from home. Don also explains: Les...
Jan 11, 2021•10 min
It’s what most helped us survive in 2020. In one word, what is the most valuable resource for 2021? Relationships. In this episode, host Keri Roberts interviews Jim Veraldi, VP, Data Center Solutions at Ingram Micro, about lessons from 2020 and vision for 2021. Jim also tells us about: His passion for data center solutions Why solution selling is the future Tips and insights for resellers in 2021 “What I learned I could summarize in the relationships we have. The partnerships that we forged over...
Jan 08, 2021•26 min
A new year brings new challenges but also new opportunities. Enterprise and SMB sales teams can leverage possibilities in 2021 as long as they have the needed resources and support. In episode 163, Keri speaks with Ingram Micro’s VP of US Sales, Susan O’Sullivan (also featured in episode 35). The pair discuss: The essential sales insights partners can gain from the President’s Club How Ingram Micro supports partners now and in the future How to keep your sales team motivated going into 2021 Five...
Jan 07, 2021•20 min
As technology grows and moves faster, security needs to do the same. Especially now, with more people working from home than ever before. In 2020, the Security BU space grew and expanded significantly to account for security needs. And in 2021, Ingram Micro’s partners can look forward to more exciting technologies and partnerships in the space. In this episode of B2B Tech Talk, Keri Roberts is joined by Eric Kohl, the VP of Advanced Solutions, Networking and Security Business Unit at Ingram Micr...
Jan 06, 2021•21 min
WebEx, Teams, Zoom—linking all those communication platforms should be top of mind for partners in 2021. In a recent episode of B2B Tech Talk, host Keri Roberts interviewed Jeff Yelton, VP and GM Infrastructure and Specialty Technologies at Ingram Micro, about how to solve the most pressing needs of the mobile workforce. Jeff talked about: The two factors driving unified communications right now Optimizing and managing a hybrid workforce The growing digital signage market Payment technology to e...
Jan 05, 2021•19 min
After surviving 2020, it’s time for SMB partners to grow and thrive in 2021. Fortunately, Ingram Micro offers numerous opportunities for SMBs to collaborate and learn from one another. In episode 160, Keri spoke with Darren Gottesmann, the Executive Director of SMB Sales at Ingram Micro. The two discussed: The investments Ingram Micro is making in training and resources for SMBs How SMBs can better engage with the President’s Club What 2021 is going to look like for the mid-sized market Where te...
Jan 04, 2021•18 min
This is the fifth episode in Ingram Micro’s replay series, where we share with you some of our favorite episodes over the last year that will be helpful to you right now. In 2019, Aflac Workforces reported that 70% of employees that were enrolled in wellness programs reported higher job satisfaction than those not enrolled in the company’s program. A ClassPass survey found 88% of the people they surveyed stated they were more likely to recommend an employer who supported their well-being efforts...
Jan 01, 2021•27 min
This is the fourth episode in Ingram Micro’s replay series, where we share with you some of our favorite episodes over the last year that will be helpful to you right now. This is part two of a two-part episode from October 2019. In it, Keri Roberts chats with Chris Paffrath and Bill Vogtsberger, two of Ingram’s top security leaders, about organized crime and security. In this episode you’ll hear about phishing attacks and a real life example of how something as simple as leaving a door open mor...
Dec 31, 2020•24 min
This is the third episode in Ingram Micro’s replay series, where we share with you some of our favorite episodes over the last year that will be helpful to you right now. If you love the movie Oceans 11 (or 12, 13, or 8)… you’ll love this 2-part episode about organized crime. In this episode from October 2019, Chris Paffrath and Bill Vogtsberger, two of Ingram’s top security leaders, discuss fascinating yet scary real life examples of organized crime. In the first part of this episode you’ll get...
Dec 30, 2020•20 min
In this special global edition, we hear from our IoT team in the UK: Max Pollington, Digital Content Executive, Ingram Micro UK Gerry O'Brien, Director of Operations, Ingram Micro UK New public health guidelines will need new tools and solutions to optimize the compliance investments needed. Using IoT and AI solutions from Ingram Micro, organizations can ensure public safety, comply with health regulations and, importantly, resume business operations both effectively and efficiently. Using smart...
Dec 29, 2020•18 min
As more technology companies move to the recurring revenue structure through the subscription model, the bulk of the manufacturer’s revenue will come after the initial sale. For a customer to renew a subscription, there must be a perceived value in the product, which means manufacturers must put significant effort into guaranteeing that users understand the value they are getting from their solutions. This effort is to safeguard customer loyalty or ‘stickiness’ regardless of whether the customer...
Dec 28, 2020•28 min
This is the second episode in Ingram Micro’s replay series, where we share with you some of our favorite episodes over the last year that will be helpful to you right now. Technology can help propel us forward, but it will never replace real human connection. When we remember that each person that interacts with our digital presence is a human and we treat them like a human, we build real relationships and create great opportunities. In this episode from February 2020, Janet Schijns, founder and...
Dec 25, 2020•27 min
This is the first episode in Ingram Micro’s replay series, where we share with you some of our favorite episodes over the last year that will be helpful to you right now. Branding is about the connection you make with someone. It’s the feeling you give them about you or your company. In this episode from our 2019 Ingram ONE event, Ingram Micro’s Senior Marketing Account Manager, Lauren Jenkins, and Senior Creative Director, Josh Lieber, chatted about the importance of branding and the value of s...
Dec 24, 2020•22 min
A presidential election is always followed by substantial change. The same holds true for 2020, with the added stresses of the pandemic continuing into the new year. Technology agencies will continue to be impacted by these circumstances in 2021. But can they prepare for them? In this episode of B2B Tech Talk, Keri Roberts is joined by Eminence Griffin, Senior Manager of Government Affairs at Dell Technologies, to discuss federal buying season predictions based on our new President-elect and COV...
Dec 23, 2020•19 min
Having a secure remote work-from-home environment is crucial right now, and will continue to be important as people head back to the office. People need the ability to work from anywhere, which means they need unique and efficient capabilities that can empower them to do so. In this episode of B2B Tech Talk, Keri Roberts is joined by Matthew White, a Senior Business Transformation Center Engineer at Ingram Micro, to discuss technologies and features that enable people to work both from home and ...
Dec 22, 2020•15 min
What are “adoption barriers”? Very simply, they are anything that gets in the way of full implementation or utilization of a product. Using CXOs to drive culture change propels the change management process from the top. This top-down measure helps us move away from the install-the-solution-and-hope-for-the-best approach, to a cohesive strategy that includes all key stakeholders. In this special global edition, we hear from our Canadian team: Bibi Sofowote, Producer and Host of Interesting Human...
Dec 21, 2020•21 min
What are “adoption barriers”? Very simply, they are anything that gets in the way of full implementation or utilization of a product. There are three main barriers to software implementation—skepticism, time and organizational support. In this special global edition, we hear from our Canadian team: Bibi Sofowote, Producer and Host of Interesting Humans Podcast Rebecca Leach, General Manager of Software forCisco Canada Change is synonymous with a challenging environment, and that is what is creat...
Dec 18, 2020•24 min
About 70% of the US knowledge worker population is working remotely right now. That’s going to require some major adaptation, but we’re ready. In this episode of B2B Tech Talk, your host Keri Roberts interviews Michelle McCrea, Manager of Partner Operations at Cisco, and Peter Graber, Executive Director - Advanced Solutions at Ingram Micro, about 5 ways we have adapted together to serve our partners in 2021. You’ll hear us talk about: Dramatic shifts in customer needs and our response How WebEx ...
Dec 17, 2020•31 min
The disruption of the workplace is an opportunity to reimagine the future of business. The shift to a remote workplace has served to accelerate the need for solutions oriented toward digital transformation that enable customers to print from anywhere, on any device, without compromising security. As a recognized MPS market leader, HP has helped drive print and meet printing needs for every type of business while ensuring secure information and data flow across teams, tasks and workplaces. In thi...
Dec 16, 2020•22 min
There are two types of disruption: The thing that disrupted you because you didn’t see it coming The thing that disrupted you that you did see coming, but you didn’t do anything about But what if you do want to do something about it? You’d need to see it coming first. In this episode of B2B Tech Talk, Keri Roberts is joined again by Matthew Griffin, an international advisor at 311 Institute and Wells Future Forum and speaker on the Future of Technology, to discuss futuristic thinking and the val...
Dec 15, 2020•42 min
People say that change is a constant. But change isn’t constant. It’s exponential. Organizations and industries can be disrupted in just one day. Now more than ever, leaders have to look to the future if they’re going to lead it. They have to be prepared for what’s coming to protect what’s already here. They have to predict disruption today for stronger impact tomorrow, because the future belongs to us all. In this episode of B2B Tech Talk, Keri Roberts catches up with Matthew Griffin, an intern...
Dec 14, 2020•37 min
As the IT world rethinks data storage and processing, it’s up to service providers to rethink how we market those solutions. In this episode of B2B Tech Talk, Keri sits down with Ed Soo Hoo, an Innovation & Transformation executive for Lenovo’s DCG Field C Suite, and Todd Myrick, global product marketing manager at Lenovo. The trio discusses… The benefits of a larger tier of data persistence The secret sauce to marketing multi-vendor offerings Expert tips on acquiring and retaining customers...
Dec 11, 2020•29 min
