With the current challenges we face, a career in tech is more likely here to stay and skills are transferable regardless of what you studied at university. In our special edition of Coffee with Women in Tech with Harpreet Narang, we sit down with Abhi Morjaria, marketing manager and Madeleine Skillen, senior marketing executive from Ingram Micro UK Cloud team. They talk about their journey in tech despite very different backgrounds and share tips on how young talent can explore tech as a career ...
Dec 10, 2020•30 min
As if implementing and maintaining successful IT security organization-wide wasn’t hard enough, now there’s no boundary to where workers can access the network. The pandemic has piled on workforce challenges and security might just be the #1 concern. In this episode, Murtaza Hafizji, a cybersecurity product marketing manager at RSA Security, talks to Keri about… 6 keys security managers need for risk-based assurance of remote workforces and security operations 3 major findings from RSA’s most re...
Dec 09, 2020•20 min
A bundle offering is way, way better than a single vertical, especially for WFH. It allows partners access to a top-level product (like Webex meetings) plus the security that’s so essential in our WFH environment. This bundle approach allows the partner to pick different options to address multiple verticals with a solution that solves a business proficiency issue. In this episode, Keri Roberts interviews Collin Rauen, senior channel account specialist at Ingram Micro; Mike Brooks, sales busines...
Dec 08, 2020•18 min
It’s so new that it’s still being called “NewCo.” The IBM Partner Ecosystem Strategy is headed toward even more flexible consumption models in 2021. In this episode of B2B Tech Talk, host Keri Roberts speaks with Rose Nunez-Renck, Vice President, IBM Partner Ecosystem Strategy and Transformation at IBM Systems, and Cheryl Rang, Director of Advanced Solutions at Ingram Micro, about the latest news from IBM about what partners need most to face the new year. Rose and Cheryl talked about: Client bu...
Dec 07, 2020•23 min
Conversations around credit and finance can be scary. But with Ingram Micro’s financial solutions process, partners have nothing to fear. In this episode of B2B Tech Talk, Keri Roberts sits down with Heather Kopp, a Financial Solutions Executive at Ingram Micro, and Matthew Bookspan, the CEO of Blacktip, a Business and Technology Consulting Firm to chat about what it’s like to talk financial solutions with Ingram Micro. They also discuss: How the financial team helps onboard partners into the SM...
Dec 04, 2020•27 min
We have discovered several resellers in the channel have limited knowledge of the underpinnings of customer success, and for some that do know, it's met with skepticism, given that it's new to them. In this special global edition, we hear from our Canadian team: · Bibi Sofowote, Producer and Host of Interesting Humans Podcast · Parneet Mann, Customer Success Manager for Synnapex Inc. CSMs use a customer success plan as a process of engagement tool that addresses the customer’s barriers. Through ...
Dec 03, 2020•24 min
More and more companies are migrating to a multicloud environment. With this mass migration comes pressing resiliency, flexibility and security concerns that are critical to IT infrastructures. Can this migration be supported and sustained? In this episode of B2B Tech Talk, Keri Roberts catches up with Shannon Elwell, a business unit executive of North America Power Systems Sales at IBM, and Cheryl Thompson, a sr. technology consultant at Ingram Micro, to discuss how to move businesses into a di...
Dec 02, 2020•19 min
It’s estimated that only 2-3% of businesses think about storage. That’s because in the past storage has just been a place where businesses dump data. But the ability to store data in a way that is safe and allows businesses to retrieve it quickly is becoming more and more crucial for the future. In this episode of B2B Tech Talk, Keri Roberts catches up with Ric Halsaver, the North America Flash, Software Defined and Red Hat Storage channel sales leader at IBM, and Mark Miller, a technology consu...
Dec 01, 2020•22 min
Customer success has changed the way business operates. Think of how products were generally sold. There was no need for continuous touches with the customer, and therefore no need to create a model for continual engagement. Today we have high-touch, low-touch, tech-touch and hybrid models in between—all designed to keep the customer loyal to your business. In this special global edition, we hear from our Canadian team: · Bibi Sofowote, Producer and Host of Interesting Humans Podcast · Sarah Poo...
Nov 30, 2020•29 min
Customer success has become an industry buzz word. But precisely what is customer success, and how can companies benefit from it? In this special global edition, we hear from our Canadian team: · Bibi Sofowote, Producer and Host of Interesting Humans Podcast · Anthony Karim, Vice President of Vendor Management at Ingram Micro Anthony calls customer success “managed services on steroids.” Customer success is making sure that customers receive all the value they can from the products or solutions ...
Nov 27, 2020•35 min
We hear about, and read about, the importance of mentorships and the positive impact this has on careers in a majority of resources regarding growth. But do you know where to start? In this episode, Coffee with Women in Tech host, Harpreet Narang, talks to mentor Luana Holland, distribution business manager, Aruba, Hewlett Packard Enterprise and mentee Annie Shah, marketing manager IoT and AI, Ingram Micro. We hear about their journeys and the positive impact their mentor-mentee relationship has...
Nov 26, 2020•32 min
Ingram Micro’s IoT solutions comprise smart occupancy monitoring, sound analytics, wireless charging, energy monitoring, air quality controls and so much more. This technology can be adapted and deployed across a multitude of environments such as offices, hotels and airports. We hear from: · Bhavesh Patel, IoT & AI Solutions and Services UK Ingram Micro · Dave Lister, Managing Director at IAconnects Technology Ltd · Simon Johnson, UK Sales Manager at EnOcean Adopting a digital transformation...
Nov 25, 2020•25 min
Brand loyalty: Some people get it, some people don’t. There is one major benefit of investing in one brand’s comprehensive solution, however… The simplicity. Dan Stewart, collaboration sales specialist at Cisco, and Cisco systems engineer for Ingram Micro, Jeff Barnhart, name off several other advantages of investing in a full solution. Plus, they discuss… How Cisco is adapting to the landscape of IoT Why partners should take advantage of Meraki Marketplace Why partners should care about Cisco’s...
Nov 24, 2020•47 min
A lot has happened since Ingram Micro’s Chief Country Executive, Kirk Robinson, joined us on the B2B Tech Talk introductory episode. Two of Ingram Micro’s biggest milestones in 2020 include an entirely virtual ONE Experience and a newfound focus on customer experience. In this episode, Keri and Kirk discuss… The biggest takeaways from the 2020 ONE Event What Ingram Micro is doing to double down on customer experience How Ingram Micro is staying connected with partner To join the discussion, foll...
Nov 23, 2020•12 min
In this special global edition, we hear from our IoT team in the UK: · Bhavesh Patel, IoT & AI Solutions and Services UK Ingram Micro · Albert Baker, Co-founder of Danalto · David Pugh, Manufacturing Partnership Lead, Digital Catapult In today’s connected world with greater demands for energy efficiency, enhancing supply chain visibility can add significant value for organizations. Organizations are increasingly under pressure to deliver the benefits of enhanced visibility in the near term b...
Nov 20, 2020•30 min
In this special global edition, we hear from our IoT team in the UK: · Bhavesh Patel, IoT & AI Solutions and Services UK Ingram Micro · Albert Baker, Co-founder of Danalto · Sara McNabb, Market Advisor, Digital Technologies, Enterprise Ireland Sustainability, energy optimization, and in turn, cost efficiencies are a key priority for organizations today. Streamline your operations with a reduction in energy consumption and ensure that your organization remains energy compliant. Using data at ...
Nov 19, 2020•18 min
At its inception, Lexmark encountered the toughest printing application environments. Today, it continues to change and move faster than any organization in the industry. In this episode of B2B Tech Talk, Keri Roberts catches up with Phil Carter, Director of Services Portfolio Management at Lexmark and Steve Delaney, a Distribution Account Manager with Lexmark to talk about what the company is currently doing in the MPS space. They also discuss: MPS market threats and opportunities Lexmark and t...
Nov 18, 2020•24 min
Gaming is bigger than Hollywood and sports—it’s the ultimate stay-at-home pastime of choice with a 32% increase in revenue in 2020. Oh, and 43% of esports viewers say they appreciate brands that connect with them through gaming channels. In this episode of B2B Tech Talk, host Keri Roberts interviews Steve Hitchcock, Channel Sales Manager, Gaming at Seagate Technology, about all things gaming—and why this is such an essential vertical. They also talked about… Ingram Micro adding companies from th...
Nov 17, 2020•26 min
The Ingram Micro ONE Experience 2020 was ONE for the books. Despite the challenges of creating a fully virtual large-scale event, Ingram Micro was determined to offer partners substantial and actionable takeaways, as well as make some exciting announcements. In this episode of B2B Tech Talk, Keri Roberts chats with Sabine Howest, Vice President of Global Partner Engagement & IoT at Ingram Micro, to review Ingram Micro’s first ever fully global and virtual conference, the ONE Experience. The ...
Nov 16, 2020•34 min
Data and networking will always come back to fiber optics and fiber optics backbone. Because your business process depends on a fiber backbone, it is critical that backbone developments occur with minimal disruption to your business. In this episode of B2B Tech Talk, Keri Roberts catches up with Tom Kovanic, Business Development Manager with Panduit Ventures, to discuss: The functionality of a single mode fiber vs. a multimode fiber. Why Panduit’s OneMode is the best fiber optics solution for th...
Nov 13, 2020•14 min
You don’t need to be a technologist to be in technology. In this episode, Cheryl Rang, director of Advanced Solutions at Ingram Micro, talks to Harpreet Narang about her journey from finance to technology. Topics discussed: Advancing and improving your IT skill set Using your curiosity to help develop your career Working as a team and making the most of each strength Inspirations and allies Encouraging the next generation of women to get into tech When you have a support system that encourages y...
Nov 12, 2020•22 min
As a result of COVID-19, more companies are beginning to realize things like community engagement, corporate social responsibility and social purpose are not just nice for an organization to have… They’re absolutely essential. In this episode of B2B Tech Talk, Keri Roberts catches up with Jamie Ferullo, the Director of Advanced Computing at Ingram Micro and Jennifer Owen, the Senior Account Executive at United Way of Buffalo and Erie County. They discuss: How organizations can create new opportu...
Nov 12, 2020•14 min
Visibility, intelligence and enforcement aren’t only necessary for choke point security—they need to cover the entire network. Those are three crucial security elements that Samantha Madrid, VP of Security Business & Strategy at Juniper Networks, shares with Keri in this episode. They also discuss… How each of the three security elements affects your network How virtual firewalls from Juniper keep cloud environments safe Why Samantha has prioritized diversity at Juniper Where Samantha sees t...
Nov 11, 2020•15 min
Welcoming employees back to the office can be stressful. One thing Brother doesn’t want you worrying about? Risking your employees’ health and productivity by not reconfiguring your office space. Senior Distribution Sales Manager at Brother, Bob Thews, joins Keri to discuss… Reimagining your office to optimize safety, security, convenience and productivity Solutions from Brother that can keep offices safe What the future of technology is looking like Learn more about meeting the needs of the evo...
Nov 10, 2020•14 min
If you thought powerful AMD Ryzen processors were only meant for gaming, guess again! Jason Mooneyham, Corporate VP and GM at AMD, joins Keri on B2B Tech Talk to share all the new products AMD and partner Lenovo are releasing. Plus, they chat about… What AMD has been up to in 2020 and where they’re going AMD’s role in the SMB market How AMD is incentivizing learning programs for partners Where the future of technology is headed Access the Lenovo Partner Hub here. To join the discussion, follow u...
Nov 06, 2020•11 min
Most companies are going through a refresh phase due to COVID-19 and pivoting from remote work to an office/remote hybrid. With employees going back to the office, businesses need to have the right tools in place to ensure employee safety and overall organizational health. In this episode of B2B Tech Talk, Keri Roberts catches up with… Collin Rauen, Senior Channel Account Specialist at Ingram Micro, Mike Brooks, Sales Business Development Manager Collaboration at Cisco, and Marc Nagao, America’s...
Nov 05, 2020•14 min
People are not machines—plain and simple. Microsoft realizes this and has taken the initiative to boost remote employee well-being and, subsequently, productivity. Renee Abrams, Surface Solution Specialist at Microsoft, joins Keri on today’s episode to share how Microsoft is taking on WFH well-being. Plus, they talk about… Rethinking team collaboration when everyone’s working remotely How the Microsoft Surface Hub 2S 85” is improving teams’ workflow Where Renee sees tech going in the coming year...
Nov 04, 2020•31 min
Accelerate, simplify and better together. These are the 3 core pillars of the collaboration model for Cisco’s Flex 3.0. In this episode of #B2BTechTalk, host Keri Roberts interviews Christopher Heinrich, Cisco Senior Technology Consultant at Ingram Micro, about everything Cisco Collaboration Flex 3.0. You’ll hear about: The perpetual model vs. the annuity model 5 amazing updates to make things easier for partners Even more Flex 3.0 learning opportunities “It's really allowing organizations and c...
Nov 02, 2020•14 min
Lessons from 2020: Disruption isn’t when, but if. How’s your org doing when it comes to creating a truly mature operational resiliency? In this episode of B2B Tech Talk, host Keri Roberts speaks with Patrick Potter, Solutions Marketing at RSA Security, about building resiliency into every part of your org. We chatted about: Resiliency vs. recovery Strategies for building resilience (plus cyber resiliency) What you can and can’t predict—and how to be resilient anyway “It takes all the business to...
Oct 30, 2020•26 min
Right now is one of the all-time worst moments to slash your marketing spend. Instead, adjust your marketing strategies to reflect your leadership and contribution to helping others. In this episode of B2B Tech Talk, we spoke with Cheryl Cook, SVP of Global Channel at Dell, and Jen Anaya, SVP of Global Marketing at Ingram Micro, about adjusting marketing strategies for today. You’ll also learn about: Why channel partners shouldn’t cut marketing, either How to adjust marketing to the current envi...
Oct 29, 2020•47 min
