Send us a textIn this ASOTU CON 2024 podcast hosted by Joe Overby, Tony Lucas, General Manager of Casa Autoplex, shares his inspiring journey in the automotive industry. Starting as a porter at a buy-here-pay-here lot, Tony's career has progressed significantly, showcasing his dedication and adaptability. He discusses his transition from Brazil to the United States, learning English, and navigating various roles in the automotive sector, ultimately leading him to his current position at Casa ...
Jun 18, 2024•11 min
Send us a textIn this ASOTU CON 2024 podcast, hosted by Joe Overby, Robert Hollenshead, Chris Fell, and Brian Kramer join the discussion to delve into used car acquisition strategies. The conversation explores the evolving landscape of used car auctions, the importance of appraising vehicles accurately, and the unique challenges and opportunities presented by electric vehicles (EVs) in the used car market.The panel highlights the enduring relevance of auto auctions and the necessity of instan...
Jun 18, 2024•14 min
Send us a textIn this ASOTU CON 2024 podcast hosted by Kyle Mountsier, Mike Stanton, President and CEO of NADA, joins the conversation to discuss the latest developments and challenges in the automotive industry. The session kicks off with an update on the FTC's vehicle shopping CARS Rule, highlighting its implications for dealerships and the ongoing legal battles. Mike emphasizes the importance of dealer preparation and transparency in navigating these regulatory changes.The conversation the...
Jun 17, 2024•12 min
Send us a textIn this ASOTU CON 2024 session, hosted by Kyle Mountsier, Paul McCarthy, VP of Sales at Protective Asset Protection, joins the conversation to share insights into the automotive finance and insurance (F&I) sector. Paul, who transitioned from a 30-year career in automotive retail to the F&I side, discusses the evolution of the industry and the importance of improving the finance process for customers.Paul emphasizes the need for transparency and education in the F&I p...
Jun 17, 2024•11 min
Send us a textIn this ASOTU CON 2024 session, hosted by Elena Ciccotelli from the "EVs for Everyone" podcast, Matthew Haiken, Dealer Principal and President at Prestige Collection Auto Group, shares his insights into the evolving EV market. Matthew recounts his journey with Polestar, highlighting his competitive nature and desire to build something from the ground up. He also celebrates his recent achievement of winning the 2024 Volvo Hyatt Excellence Award.The discussion covers various aspec...
Jun 14, 2024•13 min
Send us a textIn this ASOTU CON 2024 session, hosted by Elena Ciccotelli from the "EVs for Everyone" podcast, Jimmy Douglas, founder and CEO of Plug, joins the conversation. The discussion revolves around the evolving EV market and the opportunities and challenges it presents for dealers. Jimmy highlights the importance of focusing on used EVs, leveraging the 25E consumer tax credit, and the necessity of dealer expertise in EV technology and customer education.Jimmy emphasizes the significanc...
Jun 14, 2024•11 min
Send us a textIn this lively ASOTU CON 2024 session, hosted by Elena Ciccotelli from the "The EVs for Everyone" podcast, John Foley, President of Recharged, joins the conversation. John shares the story of how Recharged was born from a need he identified at the first ASOTU CON, focusing on the growing market of used EVs. He emphasizes the importance of providing a great buying experience for customers and how his team’s natural curiosity and dedication to learning drive their success.John als...
Jun 13, 2024•11 min
Send us a textIn this ASOTU CON 2024 session, Dan Shine interviews Patrice Banks, founder of Girls Auto Clinic in Philadelphia. Patrice shares her journey of transforming the traditional auto shop experience by catering to the needs of women, while also welcoming male customers. Girls Auto Clinic stands out with its customer-centric approach that includes free car care workshops, a comfortable lounge, and even a nail salon, turning a routine car maintenance visit into a pleasant experience. P...
Jun 13, 2024•11 min
Send us a textIn this session from ASOTU CON 2024, Dan Shine converses with Jeremy Stephens, Remote Service Director at Bozard Ford Lincoln. They delve into the transformative power of mobile services in the automotive industry. Jeremy shares insights into how mobile service units have enhanced customer satisfaction by providing convenient, on-the-spot services. He highlights the growth of their fleet from seven to nineteen vans and discusses the unique training and customer-facing skills req...
Jun 12, 2024•11 min
Send us a textIn this episode of ASOTU Con Sessions by Effectv, Dan Shine interviews Jaime Maicas from Casa Auto Group, discussing innovative strategies in fixed operations that boost customer satisfaction. Jaime shares insights on how the implementation of video communication and mobile service units have transformed customer interactions across their multiple locations. They also delve into the challenges faced in the service department and strategies to overcome them, including training me...
Jun 12, 2024•10 min
Send us a textIn this episode of ASOTU CON Sessions, Michael Cirillo sits down with Steve Greenfield, General Partner of Automotive Ventures, to discuss the future of the automotive industry. They delve into the rising adoption of electric vehicles (EVs), the implications of autonomy, and the role of artificial intelligence (AI) in advancing vehicle technology. Greenfield shares insights on how younger generations are perceiving EVs, the challenges and opportunities surrounding EV infrastruct...
Jun 11, 2024•12 min
Send us a textIn this engaging ASOTU CON session, Michael Cirillo hosts Erin Fallon, Manager of Enterprise Dealer Success at Upstart, and Jeremy Nowling, Sales and Digital Retailing Director at Rohrman Automotive Group. The discussion centers around improving the car buying experience by bridging the gap between online browsing and in-showroom interactions. They delve into the challenges of transitioning customers from their digital journey to physical dealerships, emphasizing the importance ...
Jun 11, 2024•13 min
Send us a textIn this enlightening episode of ASOTU CON Sessions, Michael Cirillo sits down with Don Hall, President and CEO of the Virginia Auto Dealers Association, to delve into his extensive 45-year career in the automotive industry. Hall shares his insights on the industry's evolution, the importance of adapting to change, and the critical role of employee satisfaction in creating a positive customer experience. Drawing from his own experiences and the principles learned from the Marine ...
Jun 10, 2024•14 min
Send us a textIn this episode, Paul J Daly speaks with Blanca Arias-Martinez about the unexpected fusion of high-end hospitality and the fast-paced auto auction industry. Blanca shares her unique approach to integrating high-end hospitality into the fast-paced environment of an auto auction, inspired by Will Guidara's concept of "unreasonable hospitality." They discuss the impact of this philosophy on employee engagement, community building, and overall business culture, highlighting innovati...
Jun 10, 2024•6 min
Send us a textIn this ASOTU CON 2024 conversation, Paul J Daly sits down with Katie Mares, author of "CustomHer Experience." Katie shares her journey into the automotive industry, highlighting her mission to enhance the customer experience, particularly for women.She delves into the physiological differences between men and women that influence buying behaviors and offers practical insights for dealerships to create more inclusive and genuine customer interactions. Katie also discusses the im...
Jun 07, 2024•13 min
Send us a textPaul J Daly hosts Jim Colon, co-owner of Toyota of Marysville, on the ASOTU CON Sessions by Effectv.They discuss Jim's unique approach to running a negotiation-free dealership, the benefits of a customer-centric sales model, and how this strategy has attracted a diverse workforce, particularly women. Jim shares insights on the dealership's success, the importance of brand focus, and the potential for growth with innovative practices.Paul and Jim delve into the transformative imp...
Jun 06, 2024•14 min
Send us a textTony Lucas and Jordan Cox sit down to chat at ASOTU CON 2023.Tony Lucas is the Pre-Owned Director at Casa Automotive Group.Thanks to Effectv for making ASOTU CON Sessions possible!Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion
Oct 03, 2023•15 min
Send us a textPhil Gill and Jordan Cox sit down to chat at ASOTU CON 2023.Phil Gill is the General Sales Manager at Tom Gill Chevrolet.Thanks to Effectv for making ASOTU CON Sessions possible!Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion
Oct 03, 2023•14 min
Send us a textPatrice Banks and Michael Cirillo sit down to chat at ASOTU CON 2023.Patrice Banks is the Founder and Chief #she-Can-ic of Girls Auto Clinic.Thanks to Effectv for making ASOTU CON Sessions possible!Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion
Oct 03, 2023•13 min
Send us a textMichael Lucki and Kyle Mountsier sit down to chat at ASOTU CON 2023.Michael Lucki is the Academy Management Instructor at the National Automobile Dealers' Association.Thanks to Effectv for making ASOTU CON Sessions possible!Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automot...
Oct 03, 2023•14 min
Send us a textMatt Jones and Paul J Daly sit down to chat at ASOTU CON 2023.Matt Jones is the Senior Director of Brand and Industry at TrueCar.Thanks to Effectv for making ASOTU CON Sessions possible!Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion
Oct 03, 2023•11 min
Send us a textLiza Borches and Paul J Daly sit down to chat at ASOTU CON 2023.Liza Borches is the President and CEO at Carter Myers Automotive.Thanks to Effectv for making ASOTU CON Sessions possible!Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion
Oct 03, 2023•13 min
Send us a textKirk Preiser and Michael Cirillo sit down to chat at ASOTU CON 2023.Kirk Preiser is the Founder of E-Volv Solutions.Thanks to Effectv for making ASOTU CON Sessions possible!Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion
Oct 03, 2023•12 min
Send us a textJohn Sacco and Michael Cirillo sit down to chat at ASOTU CON 2023.John Sacco is the President and Owner of Sierra International Machinery.Thanks to Effectv for making ASOTU CON Sessions possible!Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion
Oct 03, 2023•13 min
Send us a textJohn Foley and Jordan Cox sit down to chat at ASOTU CON 2023.John Foley is the Co-Founder and President of Recharged.Thanks to Effectv for making ASOTU CON Sessions possible!Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion
Oct 03, 2023•16 min
Send us a textJoel Bassam and Paul J Daly sit down to chat at ASOTU CON 2023.Joel Bassam is the President at Easterns Automotive Group.Thanks to Effectv for making ASOTU CON Sessions possible!Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion
Oct 03, 2023•14 min
Send us a textJimmy Douglas and Kyle Mountsier sit down to chat at ASOTU CON 2023.Jimmy Douglas is the CEO at Plug.Thanks to Effectv for making ASOTU CON Sessions possible!Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion
Oct 03, 2023•11 min
Send us a textEd Roberts and Michael Cirillo sit down to chat at ASOTU CON 2023.Ed Roberts is the Chief Operations Officer at Bozard Ford Lincoln and the author of Mile One Leadership.Thanks to Effectv for making ASOTU CON Sessions possible!Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/auto...
Oct 03, 2023•12 min
Send us a textDayna Kleve and Jordan Cox sit down to chat at ASOTU CON 2023.Dayna Kleve is the Director of Diversity, Engagement & Foundation at the Walser Automotive Group.Thanks to Effectv for making ASOTU CON Sessions possible!Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotives...
Oct 03, 2023•18 min
Send us a textDawn Williamson and Kyle Mountsier sit down to chat at ASOTU CON 2023.Dawn Williamson is the SVP, Head of Sales Development at Effectv.Thanks to Effectv for making ASOTU CON Sessions possible!Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion
Oct 03, 2023•13 min
