From Strict To Empathetic with Don Hall | ASOTU CON Sessions

Send us a textIn this enlightening episode of ASOTU CON Sessions, Michael Cirillo sits down with Don Hall, President and CEO of the Virginia Auto Dealers Association, to delve into his extensive 45-year career in the automotive industry. Hall shares his insights on the industry's evolution, the importance of adapting to change, and the critical role of employee satisfaction in creating a positive customer experience. Drawing from his own experiences and the principles learned from the Marine ...