GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & Technology - podcast cover

GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & Technology

GAIN Advisors
Each episode of GAIN Momentum focuses on timeless lessons to help grow and scale a business in hospitality, travel, and technology. Whether you’re a veteran industry leader looking for some inspiration to guide the next phase of growth or an aspiring executive looking to fast-track the learning process, this podcast is here with key lessons centered around four questions we ask each guest.
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Episodes

Thinking Holistically About Hotel Digital Marketing | with Jason Pirock

In this episode, we interview Jason Pirock , head of marketing for Springboard Hospitality and Advisor for Wanderland. He leads integrated marketing strategies and brand development across the company's diverse portfolio of properties. With over 15 years of experience spanning retail and hospitality—including roles at Target, Sears, Hyatt, and Aparium Hotel Group—he brings a unique blend of performance marketing and storytelling to elevate guest experiences and drive growth. ************* LINKS ...

Jul 24, 202548 min

Dynamic Guest Spaces with Andaz Mexico City Condesa | with Analia Capurro

In this episode, we interview Analia Capurro , General Manager of the Andaz , Mexico City Condesa. She is a seasoned professional with extensive experience in the hospitality industry, specializing in hotel technology and guest experience optimization. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelons...

Jul 10, 202542 min

Caribbean Hotels: Challenges and Opportunities to Future Proof | with Sanovnik Destang & Christus Gill

In this episode, we interview Sanovnik Destang , President of the Caribbean Hotel and Tourism Association and Executive Director at Bay Gardens Resorts, as well as Christus Gill , Information Technology Manager at Zoëtry® Marigot Bay St. Lucia. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For ...

Jun 12, 202549 min

Elevating Aparthotels for the Lean Lifestyle Segment | with Niko Karstikko

In this episode, we interview Niko Karstikko , Co-founded and CEO of Bob W, a climate-neutral hospitality brand blending hotel-quality service with the authenticity of short-term rentals. Under his leadership, Bob W has expanded across 10 countries in Europe, raised over €70 million in funding, and is redefining the guest experience through technology, sustainability, and local design. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to sc...

Jun 05, 202551 min

Video is the Future of Hotel and Travel Websites | with Jason Craparo

In this episode, we interview Jason Craparo , CEO of Hovr . He previously held leadership roles at Juma Ventures and served on the City of San Diego's Equal Opportunity Commission. Jason earned his MBA from Babson College and is also a certified private pilot. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam ...

May 22, 202546 min

Return on Concierge and Engaging Guests for Total Revenues | with Alberto Santana

In this episode, we interview Alberto Santana , Chief Revenue Officer of Alliants . He is a native Miamian, travel enthusiast, and family man with a deep passion for hospitality finance. As an active member of the HFTP South Florida Chapter, he combines professional expertise with a love for exploration and community engagement.​ ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-cen...

May 15, 202546 min

The Trillion Dollar Wellness Opportunity Across All Segments | with Lou Zameryka

In this episode, we interview Lou Zameryka , founder of Alively . He is a hospitality and travel industry veteran with over 25 years of experience, including 17 years at Booking.com, where he led global commercial strategy and team development. He has held leadership roles with HSMAI and is deeply committed to wellness and personal growth as a certified Health Mindset Coach and endurance athlete. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless le...

May 08, 20251 hr 27 min

Embedding Machine Learning into Websites, IBE, RMS and CRM | with Rod Jimenez

In this episode, we interview Rod Jimenez , CEO at SHR . A leading provider of technology solutions for the hospitality industry. Under his leadership, SHR has been at the forefront of creating advanced, AI-driven systems that empower hotels and casinos to enhance guest experiences and optimize operational performance. His strategic vision and focus on innovation have helped SHR become a trusted partner for hospitality businesses seeking to remain competitive in a rapidly evolving market. ******...

May 01, 202548 min

How Smart Proptech Creates a Five-Star Experience | with Will Gilbert

In this episode, we interview Will Gilbert , Co-founder of Bodhi . He is a technology executive with expertise in software development, product management, and leadership. He has held various senior roles, including Vice President of Engineering and Chief Technology Officer, and has worked with companies in the technology and finance industries. He is also a startup advisor and investor. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to ...

Apr 17, 202540 min

Digital Signage to Enhance the Guest Experience | with Shawn O'Connell

In this episode, we interview Shawn O’Connell , Executive VP of Sales - Americas at Uniguest . He has held various executive roles, including Chief Marketing Officer and Vice President, and has worked with reputable companies in the technology and finance industries. O'Connell is also a strategic advisor and investor, supporting startups and growth-stage businesses. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in ho...

Apr 10, 202539 min

Touchless Wellness as a Technology Category for All Hotels | with Tammy Pahel

In this wellness-focused episode, we interview Tammy Pahel , Vice President of Spa and Wellness at the Carillon Miami Wellness Resort . Pahel is a veteran spa director and development professional, including senior roles at Caesars Palace, Arizona Biltmore Resort & Spa, Henderson Beach Resort, Turnberry Isle Miami, Deer Lake Lodge & Spa and the Nemacolin Woodlands Resort & Spa. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons t...

Apr 03, 202559 min

Choose Your Hotel Tech Partners Wisely | with Damien Cazabonne

In this episode, we interview Damien Cazabonne , Global Manager of Marketplace Partnerships for Mews , discussing the nature of hotel technology strategic partnerships in 2025. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam...

Mar 20, 202557 min

Mastering a Hotel Renovation Project | with Brad Fortner

In this episode, we interview Brad Fortner , marketing director at Team Hospitality Group LLC , a general contractor and construction firm that specializes in turnkey hotel renovation projects throughout the United States. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about...

Mar 13, 202539 min

What Makes an Iconic Ski Resort with Fairmont Tremblant | with Anne Marie Johns

In this episode, we interview Anne Marie Johns , General Manager of Fairmont Tremblant , to discuss all the programming happening onsite at this iconic ski resort as well as what new features were launched as part of the recently completed, multi-year property improvement plan (PIP). ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all gu...

Mar 06, 202544 min

Discussing the Book "Unreasonable Hospitality" for Hotels | with Neil Foster

In our book series, Adam Mogelonsky and Neil Foster dig into Will Guidara’s seminal 2022 book, “ Unreasonable Hospitality ” and its applications for hotels, restaurants, tour operators and anyone else in the service industry around the world. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For mo...

Feb 20, 20251 hr

A Holistic View on Restaurant Tech | with Skip Kimpel

In this episode, we interview Skip Kimpel , GAIN’s Global Director of Restaurant Technology and Innovation. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Links: Skip on LinkedIn: https://www.linkedin.com/in/skipkimpel Adam Moge...

Feb 13, 202551 min

Hotel Leadership in the Post-Material World | with Jannes Sörensen

In this episode, we interview Jannes Sörensen , founder of the Kepler International Hospitality Academy . Prior to this, Sörensen has a rich history of luxury hotel experience. He has held roles as a concierge at Hotel Adlon Berlin (Kempinski), Hotel George V Paris (Four Seasons), Hotel Arts Barcelona (Ritz-Carlton) and The Plaza Hotel (Fairmont). He next spent over four years at senior roles at The Connaught, another year at Le Bristol Paris and was general manager for over five years at The Be...

Feb 06, 20251 hr 6 min

Artificial Intelligence Changes the Entire Business Model | with Tata Crocombe

In this episode, we interview Tata Graham Crocombe , an independent hotel owner based out of the Cook Islands, including family-friendly The Rarotongan Beach Resort & Lagoonarium , the adults-only Sanctuary Rarotonga and Aitutaki Lagoon Private Island Resort . Besides operating three island resorts, Crocombe is also a prominent technologist and has taken painstaking efforts to embed the latest artificial intelligence tools to evolve the hotel’s services, amenities, distribution and marketing...

Jan 23, 202555 min

The LinkedIn Executive and Best Practices for a B2B Marketplace | with Zoe Koumbouzi

In this Executive Series episode, we interview Zoe Koumbouzi , a fellow GAIN Advisor to discuss the growth of LinkedIn as a marketing tool for both individuals as well as B2B for vendors and travel or hospitality buyers. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about G...

Jan 16, 202542 min

Flexible Accommodations at the Caribe Royale Orlando | with Amaury Piedra

In this episode, we interview Amaury Piedra , managing director at Caribe Royale Orlando , a 1,337-key, all-suite property that appeals to numerous customer segments and has recently relaunched after a sweeping renovation. Piedra brings a wealth of experience to leading this hotel through its reimaging which happened during the pandemic, including lengthy tenures at Starwood Hotels and Wyndham. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless less...

Jan 09, 202543 min

The Philosophy and Psychology of Deploying New Technology | with Simone Puorto

At long last we interview fellow GAIN advisor, Simone Puorto , and author of “ We Are The Glitch ” (2024). Puorto is the founder of Travel Singularity and Rebyu, an innovative GPT-driven startup, as well as columnist for Hospitality Net and 10 Minutes News. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mog...

Dec 19, 202446 min

Founding and Leading with Integrity | with Sean Gorman

In this episode, we interview Sean Gorman , President and CEO of SafetyNet Access . Gorman has been CEO of SafetyNet Access for over 25 years. More recently, he has expanded this company with new divisions that include Select NetWorx, Amicus Networx and SNA Event Productions. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and...

Dec 12, 202446 min

We Are Selling Outcomes Not Technology | with Bryson Koehler

In this episode, we interview Bryson Koehler , CEO of Revinate . Koehler brings a wealth of technology experience to his current role at Revinate where his role is on driving positive outcomes for hotel clients through better use of data. He was SVP of global revenue and guest technology for InterContinental Hotel Group for over 10 years, and was chief technology and information officer for The Weather Company, an IBM Business for over four years. ************* LINKS & RESOURCES ************...

Dec 05, 202440 min

The AI-Adjacent Executive and Using AI for Senior Hotel Roles | with Vincent Somsen

In this special episode of our Executive series with Vincent Somsen and Michael Goldrich , we look at how the latest artificial intelligence tools are changing the nature of work in hospitality leadership in the march towards an AI-adjacent workforce. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsk...

Nov 21, 202442 min

The Medium Is Still the Message for Digital Marketing | with John Marraffino

In this episode, we interview John Marraffino , President of VMC Media , a travel media company that operates across a variety of markets, industries and channels for over the past three decades. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gai...

Nov 14, 202442 min

Cash Flow Is King for Any Startup or Scaleup | with Ken & Mark Heymann

In this special episode, Adam Mogelonsky interviews the Heymann brothers, Ken and Mark, who are the founders of Unifocus and Heymann2 & Associates . ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Ad...

Nov 07, 202444 min

Progressive Luxury with EAST Hotels and The House Collective | with Dean Winter

In this episode, we interview Dean Winter , Managing Director of Swire Hotels . Winter has a longstanding career in hotel operations and management. Working in the Food & Beverage department for Mandarin Oriental Hotel Group for over seven years before joining management at MOHG for five more years. After joining the operations team at Swire Properties, he has remained with Swire Hotels for now over 16 years. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusi...

Oct 17, 202450 min

The Transcontinental Executive and How Travel Tech Works | with Chris Tomseth

In this special episode of our Executive series with Chris Tomseth and Michael Goldrich , we focus on the current travel trends to see how they apply to the modern workforce wherein executives frequently travel to different continents to manage operations across multiple time zones. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all gue...

Oct 10, 202447 min

The Choice to Scale After the Product Is Ready and Tested | with Omri Shalev

In this episode, we interview Omri Shalev , cofounder and CTO of Reeco . Shalev brings a diverse software engineering background before entering hospitality technology, including LeadDaWay, M.S Bit, HARMAN International and Microsoft. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more infor...

Oct 03, 202437 min

Rallying a Global Tech Company Around Waypoints | with Phelim Pekaar

In this episode, we interview Phelim Pekaar , CEO of P3 , a hotel software company focused on the online guest journey and booking experience. Pekaar comes from a software engineering background, graduating from the University of Dublin before joining Jurys Doyle Hotel Group as a developer for over nine years. Pekaar founded P3 Hotel Software in 2001 and has stayed led the company for over 23 years. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless...

Sep 19, 202437 min
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