“Culture eats strategy for breakfast, lunch and dinner,” is a quote often attributed to Peter Drucker. But what if culture didn’t eat strategy for breakfast? What if they had breakfast together? On this episode of The Behaviorist, Kedren sits down with Chloe Rich, Vice President of Brand Strategy ATOMIC, and Sam Bressi, President and CEO of the Lancaster County Community Foundation. These two leaders know firsthand how much culture shaping can change the trajectory of a business’s strategy and s...
Dec 18, 2019•29 min•Ep 42•Transcript available on Metacast How did a simple question about making copies in the office lead Work Wisdom to a revolutionary understanding of empowerment? On this episode of The Behaviorist, Work Wisdom’s Sarah Colantonio and Kedren Crosby share a revealing conversation about how the company is working towards a culture of empowerment. Find out the subtle but critical difference between being held accountable for something, versus truly “owning it”. Listen to hear how Kedren arrived at the company’s “Big Question” for 2020 ...
Dec 04, 2019•18 min•Ep 41•Transcript available on Metacast Enneagram type 7’s - The Enthusiast - are busy, fun loving, and inquisitive. Their unique energy can also be perceived as self-centered, scattered, or over-extended. On this episode of The Behaviorist, Work Wisdom’s Kimberlee Peifer is joined by Anna Kennedy, Executive Director of the Lancaster Osteopathic Health Foundation, and sculptor-artist Jonathan Colon. Anna and Jonathan, both proud, enthusiastic 7’s, share with listeners what makes being an Enthusiast fun, and what challenges they face w...
Nov 27, 2019•31 min•Ep 40•Transcript available on Metacast What are high-performance habits? Hint: it’s not just waking up early or checking off a to-do list in a fancy notebook. On this episode of The Behaviorist, Work Wisdom’s Jaime Arroyo sits down with two exceptionally high performers: Doug Krane, Director of Account Management at ATOMIC Design, and Emma Parnham, COO of Atlee Hall, Attorneys at Law. These driven, determined leaders share their formulas for success, including mindset, intention, daily practices, and physical workplace environment. F...
Nov 20, 2019•30 min•Ep 39•Transcript available on Metacast Enneagram type 8s - The Leader - self-confident, decisive, and direct - make strong, effective decision-makers. They can also be perceived as overbearing, intimidating, and confrontational...making them difficult bosses and colleagues. On this episode of The Behaviorist, Work Wisdom’s Kimberlee Peifer is joined by andculture’s Erin Deller and Burns Mechanical’s Dan Kerr - both 8’s - to talk about the fears, motivations, strengths, and challenges that this strong personality type faces within the...
Nov 13, 2019•34 min•Ep 38•Transcript available on Metacast Few things are as potentially scary and uncomfortable as uncovering your own deep-rooted biases. To discover, observe, and begin unpacking bias, a safe and confidential space needs to be created where individuals can share candidly and with no judgment. Equity Club is one such place. On this week’s podcast, we learn more about Work Wisdom’s Equity Club - a leadership accelerator for men that serves as a place to navigate gender inequity, grow skillful in managing their privilege, and make small ...
Sep 04, 2019•26 min•Ep 37•Transcript available on Metacast On this week's episode of The Behaviorist, Work Wisdom's Jaime Arroyo sits down with Leo Silva, Associate Director of Attollo, a rigorous college access and leadership program for underserved high schoolers. As a young leader in the organization, Attollo (Latin for "Rise Up") has served over 341 scholars in 7 school districts. 98% of Attollo Scholars are accepted to and attend a college or university. But Leo's story is more than these numbers. As a young child, his parents immigrated to the Uni...
Aug 28, 2019•26 min•Ep 36•Transcript available on Metacast In a recent survey, 66% of consumers said they would be willing to pay more for a product or service if they knew the company was socially and environmentally responsible. Earning a B Corp certification is the bat signal for such companies. Work Wisdom's Sarah Colantonio speaks on this week's podcast with Sarah Payne, Impact Consulting Manager at Assets. Sarah, a passionate advocate for companies to pursue B Corp certification, explains how certification works as well as some small but powerful ...
Aug 21, 2019•31 min•Ep 35•Transcript available on Metacast Every organization faces “tough times” - a bad quarter, unexpected staff turnaround, or an even more mission-critical challenge - like Sheila Mastropietro has faced for the last three years. Sheila is the Director of Church World Service in Lancaster, which assists refugees, immigrants, and asylum-seekers to find home, peace, and stability to rebuild their lives in the United States. The current White House administration’s policies have sent shockwaves across organizations like CWS as they desp...
Aug 07, 2019•20 min•Ep 33•Transcript available on Metacast Contemplative leadership helps leaders "move from the illusion of me to the reality of us, from the illusion of scarcity to the reality of abundance, from powerlessness to the presence of power, from institutional self-protection to embracing the mission, from fear to trust." - Parker Palmer What is contemplative leadership? It's incorporating mindfulness practices into your work life: stilling yourself, listening, examining, and learning to lead with your heart more than your head. On this week...
Jun 26, 2019•23 min•Ep 31•Transcript available on Metacast Is optimism a crucial trait for effective leadership? What is the difference between being optimistic and being naive? Can optimists be empathetic and work alongside their pessimist nemesis? These questions and more will be explored on this week’s episode of The Behaviorist podcast. Kedren is joined by Dr. Jill Koser, Director of Curriculum and Instruction at the City of York School District, and Joe McMonagle, Vice President of ATOMIC. Listen as these three optimists discuss the benefits and po...
Jun 16, 2019•34 min•Ep 30•Transcript available on Metacast In this week’s episode, we welcome Dr. Amy Edmondson, Novartis Professor of Leadership at Harvard Business School and author of The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth. Dr. Edmondson is an expert on leadership, teaming, and workplace psychological safety. The Work Wisdom team frequently references and recommends her work to our clients. Psychological safety is believing one will not be punished or humiliated for speaking up wi...
Jun 05, 2019•36 min•Ep 29•Transcript available on Metacast When facing adversity, or knee-deep in the “messy middle” of progress, how do we know when to power through, versus when to tactfully cut bait and walk away? On this week’s Behaviorist podcast, Kedren is joined by longtime friends and mentors Laura Howell and Kathryn Ross to discuss how to hone the power and proper proportions of grit and grace. Listen to learn practical ways to help guide those “should I stay or should I go” decisions - like what three rulers you can use to measure whether a ch...
May 29, 2019•44 min•Ep 28•Transcript available on Metacast Do you know the five main ways we all respond to any given conflict? Avoiding, accommodating, competing, collaborating, and compromise. None of these types are singularly bad or good - each one has a time and place for its use. However, every individual has types that they rely on more heavily and ones they don’t. On this week’s Behaviorist podcast, join Work Wisdom’s Kedren Crosby and Sarah Colantonio for a candid and personal conversation about how learning their conflict style preferences mad...
May 15, 2019•25 min•Ep 26•Transcript available on Metacast Do you know your Enneagram number? On this week’s episode, Sara (9, The Peacemaker) is joined by Partners for Sacred Places’ Chad Martin (6, The Loyalist) and Work Wisdom’s spiritual director Kimberlee Peipher (4, The Individualist) to explore how this ancient model of the human psyche can be harnessed for powerful self-discovery. Unlike other “personality tests” that categorize individuals based on their behavior, the Enneagram is based on a person’s innermost motivations and fears - it’s not w...
May 08, 2019•32 min•Ep 25•Transcript available on Metacast What does it mean to work in a company that practices forgiveness on an organizational level? On this week’s episode of The Behaviorist, Work Wisdom’s Kedren Crosby is joined by Jess King, Chief of Staff of the Mayor’s office of Lancaster, Pennsylvania, in a candid and heartfelt conversation about organizational forgiveness. Listen to learn what the research shows about groups that are able to collectively reframe traumas and offenses - including the three ways individuals and organizations resp...
May 01, 2019•42 min•Ep 24•Transcript available on Metacast “A vision without a strategy remains an illusion.” - Lee Bolman Have you ever found yourself in a position of leadership but sensed the organization was without a cohesive strategic plan? How do you thoughtfully and intentionally work towards creating a plan with your your team that they will not only believe in, but rally behind? This week, Work Wisdom’s Kedren Crosby and John Walker are joined by Stacie Reidenbaugh, President & CEO of 10,000 Friends of Pennsylvania to discuss their experiences...
Apr 24, 2019•21 min•Ep 23•Transcript available on Metacast When you go to work every day, you more than likely know what the purpose of your organization is. But how about when you wake up in the morning - do you know what your purpose on this planet is? On this week’s podcast, Sarah chats with Work Wisdom research intern Hillary Schulze about unlocking the mystery of what our true purpose is. Seeking out this lighthouse can drive big choices, like your career path and smaller ones, like your daily habits. Listen to find out what Hillary has learned abo...
Apr 10, 2019•12 min•Ep 21•Transcript available on Metacast Leading through Transition How can leaders and change makers use their core values as a compass to navigate their own job transitions? This week, Kedren and Sarah are delighted to chat with Mike McKenna, who was recently named President of Tabor Community Services. Mike speaks candidly about his transition from COO at his previous company to President at Tabor, including the challenging dichotomy of becoming the most senior person in an organization - which can suddenly make you feel like a begi...
Apr 03, 2019•30 min•Ep 20•Transcript available on Metacast Do you know your organization’s archetypes? Do you recognize how your personal archetype comes into play as a leader and team member? On this week’s Behaviorist, Kedren sits down with Ryan Martin, Co-Founder of Infantree, and Tracy Cutler, Executive Vice President of the Lancaster County Community Foundation to talk all things archetypes. Listen to find out how identifying your organization's archetype can serve as an invaluable “north star” and “guard rail” to help guide decisions, prevent miss...
Mar 27, 2019•46 min•Ep 19•Transcript available on Metacast Everyone’s job history is a story. But the story of how how a fresh faced college graduate applying to an entry level job in Baltimore ended up Work Wisdom’s creative director two decades later has a special serendipity. Find out the whole tale as Sarah chats with Mary Alice Yeskey, who directs Work Wisdom’s creative, communications, and marketing. Listen to discover how inspiration can be spotted anywhere, and what advice she has for creatives in world changing organizations. You can follow Wor...
Mar 20, 2019•22 min•Ep 18•Transcript available on Metacast On this week's Behaviorist, Sarah goes deep with Aiyana Ehrman, Co-Owner & Co-Founder of Imagine Goods Sustainable Supply Co. Imagine Goods partners with survivors of sex trafficking to design and create ethically made clothing. Over the last 12 years, Imagine Goods has helped countless skilled artisans in Cambodia, Haiti, and here in the U.S. through job training and income generation to establish financial stability and dignity. This year, the company is courageously launching a new, upscale b...
Mar 13, 2019•33 min•Ep 17•Transcript available on Metacast What makes an influencer influential, anyway? On this week’s episode of The Behaviorist, Sarah sits down with Melisa Baez to discuss the power of charisma and influence. Melisa works as Director of Entrepreneur Training of ASSETS, a Pennsylvania non-profit that cultivates entrepreneurial leadership to alleviate poverty and build vibrant, sustainable communities. Melisa reveals what people in her life have resonated with the personal magic of charisma - and what advice these magnetic leaders gave...
Mar 06, 2019•18 min•Ep 16•Transcript available on Metacast "What are words for, if no one listens anymore?" - Missing Persons What does it mean to be an authentic communicator? It's not merely being honest - it's learning how to say things that are challenging in a way that doesn't cause tension or mistrust in a relationship. It's fostering a kind of exchange where you maintain respect - even when things get messy. On this week's episode of The Behaviorist, Work Wisdom's Sarah Colantonio and Kedren Crosby explore how authentic communication can transfor...
Feb 27, 2019•15 min•Ep 15•Transcript available on Metacast "One voice can change a room." - President Barack Obama What makes someone a powerful influencer? Why is influence important, especially for people who are using their work lives to change the world in big or small ways? On this episode of The Behaviorist, Work Wisdom's Kedren Crosby and Sarah Colantonio discuss influence and its potent power to create change and transform leadership. Referent power - a leader's magnetism, charisma,likability, and presence - is more potent than any other type of...
Feb 20, 2019•16 min•Ep 14•Transcript available on Metacast If you could travel back in time and give your younger self one piece of advice, what would it be? How I Built This is a fascinating podcast hosted by NPR's Guy Raz that reveals the stories behind some of the world's best known companies with the men and women who started them. On this week's Behaviorist, Sarah pays homage to her favorite podcast by asking Work Wisdom's founder Kedren Crosby about the story of Work Wisdom's remarkable beginnings and improbable success. Listen to find out how Ked...
Feb 13, 2019•15 min•Ep 13•Transcript available on Metacast Is traditional strategic planning dead? Join Work Wisdom's Sarah Colantonio and Kedren Crosby in a conversation about what works - and what doesn't - when organizations sit down to think big picture and long term. Find out how to filter your questions to create a "Strategy Screen" that will help you frame your exploration more tactfully, allowing people and teams a "positive no”. This tactic will help you get comfortable saying what you won’t do so that you can focus intentionally on what you wi...
Feb 06, 2019•16 min•Ep 12•Transcript available on Metacast Can a healthy, vibrant corporate culture and shrewd business strategy peacefully coexist within one organization? Yes, if you understand the differences between the two - and work intentionally to cultivate them both. In this episode of The Behaviorist, Work Wisdom’s Matt Sware and Sarah Colantonio discuss the intersection of culture and strategy. Strategy is the road map that your business needs to succeed, culture is the fuel for the vehicle to get there. Find out what concrete steps you can t...
Jan 23, 2019•18 min•Ep 10•Transcript available on Metacast In this week's episode, Sarah is joined by Work Wisdom's Donunshae Sanders to talk about Workplace Equity. Creating at atmosphere that makes all of your employees feel heard and valued increases morale, retention, and profitability. Sarah and Don discuss the many tools leaders can use to help uncover their own bias, like the Implicit Association Test, or IAT. Listeners will also learn about an interviewing tactic that will ensure an equitable and positive experience for both your team and potent...
Jan 02, 2019•18 min•Ep 8•Transcript available on Metacast What is PSYCAP? Positive Organizational Behavior expert Fred Luthans defines Psychological Capital as an individual's positive psychological state of development that is characterized by efficacy and confidence. Join Work Wisdom's Sarah Colantonio and Kedren Crosby as they walk through the four pillars of PSYCAP - Confidence, Optimism, Hope, and Resiliency. These mindsets are not set in stone - they can be practiced and learned. Kedren shares some concrete practices that you as an individual can...
Dec 19, 2018•17 min•Ep 7•Transcript available on Metacast 
