Will I Lose My Job to AI | Juanita Coley shares secrets to having flawless Workforce Management and Customer Experience (CX) - podcast episode cover

Will I Lose My Job to AI | Juanita Coley shares secrets to having flawless Workforce Management and Customer Experience (CX)

Jun 03, 202445 minTranscript available on Metacast
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Episode description

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Meet Juanita

Today I’m excited to kick off SZN 2 of The Future is Work with Juanita Coley.


Juanita Coley is a unicorn 🦄


She started her career in the Customer Experience (CX) as a result of having to provide for her child as a teen mom. 


Years later she has become a formidable force in the industry.


And her awards keep rolling in. 


She’s been voted Most Influential Technology Advisor 


Miss Corporate America in the same year. 


Along with the accolades are powerful lessons and strategies that can transform smart business owners ready for real impact and results for their customers. 


We discussed many things but her perspective on AI tools is something you’ll have to hear fully on the podcast. Tap in.

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