Richard Pharro, CEO of APMG International, and special guest Pez Kooner, Global Head of IT at Rolls Royce Civil Aerospace, discuss the role of IT Partners and Business Relationship Managers; how an organisation like Rolls Royce keeps pace with technology; and the difference between a Business Relationship Manager and a Project Manager.
They further discuss some of the roles that feed into business relationship management - such as Business Analysts - and Pez describes his perspective on the kind of person that makes a great relationship manager including understanding the business, understanding technology, being a problem solver and of course, great at relationship management.
The Practice of Business Relationship Management embodies a set of competencies (e.g. knowledge, skills, and behaviors) to foster an effective, value-producing relationship between business functions and their business partners.
BRM Institute has partnered with APMG to promote wider adoption of world-class Business Relationship Management training and facilitate widespread availability of BRM Institute professional certifications.
→ apmg-international.com/product/brm
→ rolls-royce.com/products-and-services/civil-aerospace.aspx